dave56

Can't believe it!! Laptop now working normally and I didn't do anything. Thanks to all for your help.David.

Hi! Nothing wrong in device manager.Will try disabling start up items. Just re-started laptop and it worked normally!!! Tried again and still working normally-strange? Will keep going and let you know how I get on. Many thanks for helping. Dave.

Hi there! Happy New Year! Thanks for the reply. Here goes! Switch on laptop Loads up to welcome page and freezes. press ctrl/alt/delete Click on cancel Laptop operates normally Any ideas? Many thanks. David.

Hello Nev.Trust you had a great Christmas. Thanks for getting back to me. Yes-when it gets to the welcome page I ctrl/alt/del and then press cancel when the options come up and the laptop carries on to work normally. I can select task manager but I don't understand all the info there!! (Beginner) What do you think I could do next? Happy New Year when it comes. Dave

Happy Christmas.Thanks for the reply. Just escaped from the mayhem for a few quiet moments. Well,I now have only 1 anti-virus running but the laptop still freezes at welcome page,(It now works ok in safe mode) Any more I can do? Thanks.

Back again after Christmas preparations!! Have got the pc to boot up from safe mode-anything else I can do to make it act normally? Thanks for your patience. David.

Me again! Just looked on my pc and find that I am running both Avast and Avg,but not Avira. My laptop has avg only and my net book has avg only.What would your advice be? Do I need to run more than one at a time? Glad of your advice.David.

Yes it me again on my PC now. Have tried uninstalling the printer software and then installing an up to date driver but the message won't go away. David.

P.S I now find that I can get the laptop to move on from the welcome page by pressing ctrl/alt/delete and cancel and then it works ok -strange?? David.

Thanks for all your trouble. The light flickers and keeps on flickering while it is stuck at the welcome page,-like right now!!! Didn't know that AVG wasn't so good -will look up Avast and Avira -are they free? David.

Thanks for the reply. No changes AVg anti virus No music download no malware scan done What's CHKDSK? no disks windows update will not load!!! Thanks David.

I have an hp photosmart c3180 Printer/Scanner and my pc is a Dell Dimension 3100. Thanks.

Hi there! I keep getting this message after startup in XP "An unsupported operation was attempted-hpqSTE08" Although the pc runs normally I can't get rid of this message-any ideas? Thanks .David.:)

Bad news! I thought I had fixed it but it is doing it again-freezing/hanging on Welcome page. Any more suggestions? Thanks David.

Thanks Randy for your advice.Have found system restore and restored my laptop to a date before I installed some new printer software. I think this software must have been the problem as it was for XP and not Vista. Anyway it does seem to have solved the problem. Thanks David. Have a Happy Christmas.