Hi,
Thank you for getting back to me.
Ok like i said earlier iv had this laptop for about 8 days now. Everything on the laptop has been working fine until today.
When i load up firefox and go on to a certain page, just say for example ebay, the whole comp freezes, i cant click on anything but i can see the mouse icon moving around. At the top of internet page, it says page not responding, it stays like this for a a mintue or so, then everything goes back to normal where i can open and close the page and browse around.
Now iv only download some movies, programs, and basic web surfing. Iv run norton scan twice within the last 8 days and its only ever found two tracking cookies.
For a new laptop it shouldnt really be doing this, throughout the whole day its been doing it, its pretty annoying.
Can anyone tell me what is wrong? and what i can do regarding hp or the place i bought it from?