Missknowall

Just managed to get into the website. I am unable to inform you what they did though as I don't know. I will try to find out and wil post when I do . Thank you so much for your help and support . You really are a lifeline :)

My employer is looking into it- the main part of the website is the company name- thus am presuming the webmail is accessed through my work server. Of course I wil post the outcome :)

The update is that the senior engineer concluded from the reports, that my work server has blocked my IP address. Thus am pursuing with them now. I will keep you updated. Thank you

No joy by changing to DNS. Thank you though !

Just finished with Be Unlimited- they took details of the trace and ping runs of the website, but also of a website that I have no trouble opening , i.e google.com.......in order to compare them. They are getting engineer to have a look at and will get back to me in a couple of hours. Before calling them, I called my boss to check that they haven't blocked me, as I slept so badly due to my paranoia ! He reassured me that they haven't blocked me. BTW- so whos problem is it , if not mine- not quite sure what you mean please ? I will post after they let me know. Ahh- only just seen you added suggestion - will try now- thanks

Tried what was suggested- all 4 packets say ' request timed out' Thank you though- am going to call ISP now

Unfortunately I can't post the website address due to confidentiality- however it is a .com address. I will soon try what you suggested and then I also need to get back in touch with ISP to analyze reports. They asked me to send them the reports via their online ticket site, however, I am going to request that they take control over my laptop and take the info' themselves. I fid it strange though how my ISP couldn't open the site either though

Yes- my dad does have a different ISP to myself as do my colleagues who too can get into it. I called Be Unlimited and they ran some trace and ping tests. They too couldn't open the website, I have to follow this up by sending the reports from the tests to their engineer to analyze. However, on the face of it it loooks as though my IP address has been blocked !!! I am surprised if it is this, as the boss has really been trying to help me get into the site ........ I will post an update tomorrow. Oh , it was aso suggested I might have malware? Do you feel this could be the case? Thank you

I forgot to mention that I have added the website as a trusted site in both Internet Explorer and Firefox. Also, I just tried to open in google chrome- but again won't open :(

Hello, I wonder if you could please help me solve this problem , it is driving me to despair. We at work use a web- based email system. Until last week I have had no problem opening. I use two Windows 7 laptops and since a week have had problems accessing the webiste. The only changes made on the laptop were the windows update on both laptops. We were informed by our boss that there does seem to be a problem with the webiste - it states that there is a problem with the certificate- but that if you allow - it will let you go through to the website and to add exceptions. I am unable to get to this stage- and in Internet Explorer get a notice saying IE cannot display the page and when I click on more information I get this: Internet connectivity has been lost. The website is temporarily unavailable. The Domain Name Server (DNS) is not reachable. The Domain Name Server (DNS) does not have a listing for the website's domain. There might be a typing error in the address. If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section I have through the advanced settings tried to restore advanced settngs - but dared not to 'reset' and tried with the firewall and AVG temporarily turned off. I also checked the SSL and TLS.To no avail though. Also , in firefox I again get the message that the server is taking too long to respond and the following : The server at **************.com is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web I have checked in advanced settings as you suggested in anothet thread- which I have read many on your site that meay be related. I tried with no AVG or firewall on - but still no luck. I have tried at my place, also on a Windows XP laptop and also on a Vista laptop - but no joy. I tried today at my dads house on his vista laptop ( didn't take my laptops ) and could access- but proceeded ( as boss advised to ) by allowing exceptions. Thus , I conclude it maybe some change in my internet connection preventing me to connect to this website? Again , as this is a work issue I wil be so so grateful for your help again . Thank you .

Thank you for your kind reply RandyL. I thought, this weekend was going to have to be spent going through all my favourites and prioritising them. It seems now that I can keep them all now :)

Could I please ask whether you experts think that having loads of 'firefox favourites' would also slow down the laptop? Thank you so much for all your help- I really appreciate it and hope that if other pc users have the same problem they may learn from my post and replies. Sometimes , it is the most obvious things that may get missed :)

Thanks for the suggestion Plastic Nev- however, I think I have solved the problem........I had too many tabs open at the same time- around 10-11- no wonder. After giving up on trying to sove the problem , as I had done a full scan , but nothing found, I decided to clear as many things out - disk defrag, clean-up , temporary internet files etc. However, I do these on a regular basis anyway. You see, when I use firefox I tend to 'restore my old session' , but this time I decided to start a new one and the ' problem ' seemed to have resolved. Do you think this was it too?

windows 7 laptop running on a real 'go- slow' It is a Hewlett- Packard, Presario CQ56 NOtebook Pc,Celeron ( R) Dual Core, CPU T3500 @, 2.10Ghz 2.09 Ghz, memory is 2.00 GB, windows 7 Home Edition - 64- bit. It doesn't overheat . It is painfully slowwhen trying to load internet pages and when typing on internet pages e.g facebook or on my work pages which are via the internet. Also, painfully slow to scroll. I hope thsi helps- thanks

Hi, My laptop seems to be running on a ' go slow'. There is a real time lag between typing and the words being printed. Also, it is really difficult to scroll- painfully slow where it just doesn't continuosly scroll. I am unable to use it for work. My other laptop though is fine- that is also windows 7. Thank you so much for all the advice you have given me over the year. I wonder when I will be pc literate enough to be able to sort out my own problems, but also to be able to help others? Sorry to always be ' all take'