silverkaylah

Right, hope i've done this right!! [ATTACH]256.vB5-legacyid=533[/ATTACH] [ATTACH]257.vB5-legacyid=534[/ATTACH] Mini051309-76.zip Mini051309-77.zip

OK, I have installed the RAM as described. The system booted up fine with one short beep and I got to the windows home screen. After around 40 seconds the screen went blue. I have taken a picture of the screen http://i4.photobucket.com/albums/y133/silverkaylah/2009-05-13094708.jpg

Yes, that is the motherboard. Old RAM is 256MB-DDR-333MHz-CL2.5 PC2700U-25330 New RAM is 1GB DDR 333 CL2.5 PC2700U-25331-Z hope that helps

Sorry, forgot to add... Old RAM is Elixir M1U25664DS88C3G-6K New RAM is CT12864z335.16tfy (is that the right number?)

Hi I can get into safe mode with the old RAM and the new. The motherboard is MS-7095 (P4MAM2-V) according to the scan.

Hi I'm not technical so please bear with me!! I wanted to run MS Accounting express on my PC but my existing RAM was only 256 and it needed to be at least 512. I bought a 1gb upgrade through crucial. I used their scanning tool to find the right one. I installed it yesterday with no problems and then downloaded MS Accounting. I spent the rest of yesterday using the software. This morning I have switched on the pc and once windows has booted after about 30 seconds the screen goes blue and I get the message "a problem has been detected and windows has been shut down to prevent damage to your computer a process or thread crucial to system operation has unexpectedly or terminated .........." I have contacted crucial who asked me to move the new RAM from the second slot into the first and retry without the existing RAM, this did not work. I have now removed the new RAM and put back just the existing one and the problem still happens. I have never had this problem prior to the installation of the new RAM. Crucial have said that they think it to be a software issue as I can run the pc in safe mode. Could this be the case or has the installation of the new RAM caused the problem? Are there any sort of diag I can run whilst in safe mode? I am running XP pro Many thanks for your expected help, if you need any more info, please ask and I will (try and) let you know.