richardandruth

any help really appreciated.The DVD/CD drive on my Acer 3630 laptop just isn't reading any disks.The disks rotate but that's about it.I've contacted acer and they have advised me to ALT/F10 for system restore , but that seems fairly drastic, as I'll lose everything on the c drive.I could move some files to the d drive , but that's just time. Would a possible solution be to uninstall and reinstall the drivers for the DVD ? As I say , any advice really appreciated. Rich