jasonra

Awesome thanks for the tips, have now resolved the problem yr a legend

Yup, just uninstalled it as directed didn't do anything special when i rebooted, and did not fix the problem although I note that it did again reappear in the device manager

hey RandyL Model V6704TU what do you mean by number?

hl-dt-st dvdram gsa-t20N ATA Device Device Stats = Device cannot start (code 10) I run Vista Home Premium The Dvd Drive appears in my Device Manager - Has a little Yellow triangle with exclamation mark over the device I have been in and updated my driver and when I hit the Check for solutions button it says could not load driver software any suggestions?