ticketyboo

Thanks Tootech, pressing F11 appears to have no effect at all. There is a message which appears for about a millisecond between the windows logo running and the compaq logo. Even videoing this it isnt easy to read but looks like instructions/advice regarding software failure. Well,well ive just spent 5 minutes pressing F11 in various places and ..... system recovery appears to be under way. You are a star !!!

Thanks for that Randy I'll give them a go !!

Cheers Dan, unfortunately, the nice girl appears to have lost that as well, is it something I can download ?

Hi I'm ticketyboo, a freinds daughter appears to have completely killed her C300, should be running on Windows XP Home, but wont go past a message which says that Windows did not start successfully, then gives options on how you want to start, i.e. safe mode, normally, last known configuration. None of these options has any effect and evenNorton save and restore and GoBack are not helping. I've also tried various other antivirus software, also no good. Any ideas anyone ???