jt91

The new account has some of the missing folders (some - not all) and the ones showing arnt fall. There missing stuff such as disc cleanup and defragmentor. Should I still do it? http://i260.photobucket.com/albums/ii31/jamesyyyya/Untitled-4.png

I dont see any option for that, but the oldest I see is for yesterday (31st). And all my documents/ pics are still fine. They havnt been moved.

Iv got there via control center earlier and all the points are after Iv received this problem, so they've all been cleared. :(

Recycle bin is empty.

Ok. Done that. I didnt need to reboot (or at least I didnt get a prompt to). Programs still missing :(

The only 'Programs' folder that appears is 'media center programs'.

As Wolfeymole hasn't replied (but looking at the who's online page he has been on this thread) im guessing that I have successfully proved that I downloaded the nero trial from there site. Please can we get back to sorting out my start menu? Really need to access the folders there. Is there anything I can do about that please?

Ok, so go to 'products' and select 'nero 9' and try it. I promise you that the trial file they let you download is called that. Heres a screenshot for you: http://i260.photobucket.com/albums/ii31/jamesyyyya/nerotrial.png

If you actually click on this it will take you to the official nero site (well as far as im aware its the official site - got it from google): Nero - Nero 9 | The World's Leading DVD and CD Burning Software Click on 'try' and select the full 15 day trial. You dont need to download it, but just look at the file name and you'll see that its from them (or iv been fooled onto a dodgy site listed by google). Have we settled that matter? If so, how would I go about getting my 'programmes' list full again?

Nero - Nero 9 | The World's Leading DVD and CD Burning Software Clicked try and went for the full version (15 days I think it was). it was to burn some pics to DVD disc as a slideshow.

I havnt received warning of spyware from poker stars. Eset log: C:\Users\James\Desktop\Nero-9.4.13.2b_trial.exe Win32/Toolbar.AskSBar application deleted - quarantined I got the nero trial off there site, so it should be fine, right? Superspyware thing: SUPERAntiSpyware Scan Log SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware! Generated 08/01/2009 at 04:00 PM Application Version : 4.27.1000 Core Rules Database Version : 4032 Trace Rules Database Version: 1972 Scan type : Complete Scan Total Scan Time : 00:40:03 Memory items scanned : 696 Memory threats detected : 0 Registry items scanned : 5870 Registry threats detected : 0 File items scanned : 25316 File threats detected : 12 Adware.Tracking Cookie C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\james@atdmt[2].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\james@serving-sys[1].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\james@bs.serving-sys[2].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@popcapgames.122.2o7[1].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@cgm.adbureau[1].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@atdmt[2].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@adbureau[1].txt C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@skype.122.2o7[1].txt C:\Users\SISTER\AppData\Roaming\Microsoft\Windows\Cookies\Low\michelle@atdmt[1].txt C:\Users\SISTER\AppData\Roaming\Microsoft\Windows\Cookies\Low\michelle@doubleclick[1].txt C:\Users\SISTER\AppData\Roaming\Microsoft\Windows\Cookies\Low\michelle@socialmedia[2].txt C:\Users\SISTER\AppData\Roaming\Microsoft\Windows\Cookies\michelle@atdmt[2].txt Changed the user names to 'ME' and 'SISTER' for security reasons.

Step 1 went ok, Step 2 found nothing, step 3 found a little spyware, step 4 found something. How can I do step 5? I cant get to Start > Programs > Accessories > System Tools as accessories is part of the stuff missing. And thank you for your time :) Means a lot.

Ok thanks. Im doing it now.

Yes I did. I followed the instructions from my graphic programme thing: http://i260.photobucket.com/albums/ii31/jamesyyyya/Untitled-3.png EDIT: Iv just noticed the software has the wrong naming on it - why is that? I installed that using the disc that came with the graphics card.

my PC had just shut down after the screen went funny. Heres the error report Iv just got. Iv received this problem 4-5 times in the past few days. I updated my graphics driver and it didn't report any problems so im not sure what do do. Could it be part of the same problem? My Graphics card is vista enabled. I havnt seen the blue screen though - first few times I was watching my family guy DVD's. Just earlier I was on another thread on this forum when it happened. The screen just goes really funny. Like loads of squares, all about an inch long with loads of lines on it.... But thats from memory. Hard to say more. Its a Sapphire Radeon HD 3450 (512mb) - got it brand new. http://i260.photobucket.com/albums/ii31/jamesyyyya/BS.png http://i260.photobucket.com/albums/ii31/jamesyyyya/BS1.png http://i260.photobucket.com/albums/ii31/jamesyyyya/Untitled-2.png Thanks :)

Ok i'll make a new thread in a moment as its not related. http://i260.photobucket.com/albums/ii31/jamesyyyya/Untitled-1.png

Also, my PC had just shut down after the screen went funny. Heres the error report Iv just got. Iv received this problem 4-5 times in the past few days. I updated my graphics driver and it didn't report any problems so im not sure what do do. Could it be part of the same problem? My Graphics card is vista enabled. http://i260.photobucket.com/albums/ii31/jamesyyyya/BS.png http://i260.photobucket.com/albums/ii31/jamesyyyya/BS1.png

Run didnt appear after holding the windows key. I held it for a good 10 seconds. As soon as I released, the start menu just appeared. I typed in 'mspaint' and it appeared this time. Usually I just have to type in 'paint'. Anyways, heres the screenshot: http://i260.photobucket.com/albums/ii31/jamesyyyya/startmenu.png Note that there's the white page thing next to the start button. That is just skype. Sometimes the logo appears and sometimes its that. Thats been happening since I got skype so that's nothing to do with this (wouldnt mind help with sorting that out as well, but its (hopefully) not important). And thanks for the help. :)

All the programes in my start menu have disappeared. There are only a couple there. Like an hour ago, I noticed a had a folder in the programme folder called 'programmes' and when i opened it I had a replica of everything in the programmes list, but when I clicked on one of the folders in the new folder, it would just appear empty. I would show a screenshot, but I cant access paint to 'paste' the screenshot. Even if I type it into the search box I doesnt appear. I typed in 'calculator' to see if I could get that and t also didnt appear. Could a virus be deleting things off my Harddrive? Thanks.