Hi
Sorry if I messing things up by putting things in the wrong place This forum is different to any I have been on
My grandson put a messenger service and magnifier on my computer
I went into start up to try and get rid of them,I could possibly have pressed a wrong button
I have put in my acer recovery disc also, restore, then tried HP printer cd
All to no avail
Two things I noticed ,I dont know if they are important or not
I get a message saying plug and play is not available also in the box for ports, it is empty
dont know how to do either.
I did say I was computer illiterate
Regards and sorry if I am messing things up
Len