okstgrad

Issue Resolved- THANKS! Thanks for your patience and perseverance! I'm sure the fix came from a combination of things you suggested. I learned quite a bit and added some great security features to boot! I have switched to Firefox, but would like your opinion on IE8. Do you think the upgrade to IE8 had anything to do with this mess or was it probably just coincidental?

:) OKAY!! Uninstalled Trend Micro Security Pro...Firefox and IE both worked fine. Reinstalled Trend Micro Security Pro (2009 edition) and Firefox and IE BOTH WORK NOW!!!!!! Should I download extra Spyware and Malware scanner(s) to prevent this from happening in the future? Suggestions??

Randy.....Yes and Yes.

Hi Snow...I do not have an install disk so I need to get in touch w/ Trend Micro so they can give me a download code to reinstall once I uninstall! I'll get back to you when this has been accomplished. THANKS!!!

Oh no, I know you are only making suggestions. I updated to Pro over a year ago and this silly issue only started a few days ago. It and Widows update on their own so something certainly could have run amuck. So...turning it off isn't enough to reach a conclusion? Why the sudden change in error messages given on IE?

I have Trend Micro Pro now and have used this software for YEARS. Something had to happen to cause this problem to suddenly occur. I do not want to go w/o virus software and IE is now indicating a Windows XP issue. I did not uninstall/reinstall TrendMicro completely, just the firewall section alone.

A new development! After uninstalling and reinstalling my Firewall, the message I'm now getting when I fail to connect says to contact the company that gives me Windows XP Product support or to go to Microsoft.com. on another computer. Also, I cannot connect w/ firewalls off, but I can NOW connect on IE7 and Firefox if the entire security program is disabled even though Windows Firewall is on! Contacted Trend Micro and they say I have to go through Microsoft channels since problem no longer says it is a Firewall issue. Any new ideas? Something has changed so I guess that's progress!

Okay, uninstalled then reinstalled firewall. Funny thing happened. Was able to get internet to come up briefly (just like it did after WinSock Fix) then back to nothing again. This is soooooo frustrating!!!:mad:

Okay....ran Winsock Fix and had internet connection for one fleeting moment, but now back to the same problem PLUS a new issue! My firewall on my security software has been turned off and it will not allow me to turn it back on. You had it there for a minute and I was thrilled!! What now?

Tried ping again...same results. What now??

Yes, that's what came up. Typed 74.125.95.104 in address bar w/o success. Malware scan complete, everything it found removed, still no internet access. UGH!!

Cannot connect to Firefox either....am currently running Malwarebytes to see if that yeilds anything. HELP!!!!!

Uninstalled IE8....no luck! Anybody got anything that might help?

That all checked out okay. Running Windows Firewall as well as Trend Micro Internet Security Pro. I've tried to connect w/ both turned off to no avail. I've used both for years now and this has NEVER happened. Am being told the problem lies w/ IE8. I'm on a Dell laptop w/ wireless connection if that matters any.

I did that earlier and I do have connectivity. I am using a different laptop to correspond b/c while it "shows" it is connected, I cannot access internet. System keeps telling me it cannot connect to the Internet using HTTP, HTTPS, or FTP. Check firewall settings for the HTTP port (80) port (443) and FTP port (21). It thinks it is a firewall issue, but this does not appear to be the case! I would GREATLY appreciate any help you can give me!!!