deanrit

About System Restore yes, system restore is definitely on.

Steps 1 through 4 OK.... Hi Jelly Bean, Thank you for all of your help. I really do appreciate it! All scans went OK without finding any significant threats, just a few tracking cookies. My only challenge now is to complete "Step 5" -- deleting the restore points. When I try to do step 5 I get the error message: system restore is not able to protect your computer. Please restart your computer, and then run system restore again. Restarting doesn't fix it. Is this a serious problem?

Thanks! Thank you very much Jelly Bean. I'm doing these procedure now...

IE Update Yes, I did update from IE7 to IE8, then back to IE7 because one of my SEO software programs would not work with IE8. Do you think I have Malware running around my computer?

Sys Restore I tried to do system restore a few times, but got same error message each time.

About System Restore When I try to go to system restore, as you advised above, I get an error: System Restore is not able to protect your computer. Please restart your computer, and then run system restore again.

Thank You! Hey Jelly Bean, it worked! IE is up and running again! Thanks!!!!! How did those settings about a proxy server get put into my computer?

I Have very similar problem First error popup: Connect to 38.109.45.91 The server 38.109.45.91 at Packet Flip Private Proxies requires a username and password. Warning: This server is requesting that your username and password be sent in an insecure manner (basic authentication without a secure connection). Then if you try to cancel that popup, you get a full webpage with: ERROR Cache Access Denied -------------------------------------------------------------------------------- While trying to retrieve the URL: Google The following error was encountered: Cache Access Denied. Sorry, you are not currently allowed to request: http://www.google.com/from this cache until you have authenticated yourself. You need to use Netscape version 2.0 or greater, or Microsoft Internet Explorer 3.0, or an HTTP/1.1 compliant browser for this to work. Please contact the cache administrator if you have difficulties authenticating yourself or change your default password. -------------------------------------------------------------------------------- Generated Fri, 08 Aug 2008 19:52:37 GMT by kansascity01.datatrip.net (squid/2.6.STABLE21)

BTW BTW, this all started when I did a windows update - my computer said that updates were available, so I clicked the icon... I guess that was a big mistake.

I have similar problem as above mentioned Cache Access Denied error code. It pops up every time I try to use IE 7. I can use FireFox to access the internet but can't use IE at all. This popup keeps me from doing anything at all. I tried the 5-step procedure for cleaning up my computer, but the process requires you to use Internet Explorer -- which I can't. My System Restore will not work either. It keeps saying to restart my computer then try again. Did that twice and still cannot remove previous restore points. Can someone help?