Neter

Vista manager is pretty good. Once you uninstall it gives you the option to analyze the drives for files that have not been removed. Then you have the option to backup your system and create restore points (do this, trust me).

There is a button just beneath the last post and above the reply box on the left side that says add new post. Good luck (I just figured that out yesterday)

Great! How do I tell it to copy from c: and add to jump drive?

Robocopy command works. I dont know how to use it though. other than that, I have figured out what usb drive I am using and the computer does access that drive. Can anyone tell me how use command prompt to open files? I CAN ACCESS all of my drives!! I can access the c: drive but I don't know how to open the folders I see. Same forr the usb drive. Also I don't know how to use robocopy at all. You all have been great. Thanks

I can get access to the jump drive!!! That is good! Thankyou! Now as far as using the robocopy how does that work?

Will the robocopy cmd copy files to usb jump drive?

OK. Thanks to all who have assisted me so far. You don't know how relieved I am that there are people like you all who care to lend a helping hand. To the issue at hand... I have task manager open but it fails to open most commands. I'm getting an error message saying the I did not type the command right. I'm thinking of just reinstalling. The problem is I have all of my graphic design files still there. I don't have any external hard drives, only jump drives. If anyone could help me just to reach those files and save them would be huge. Thanks in advance.

So I have not re-installed yet. I played around a bit and I was able to get into the command prompt. From there I was able to browse through the folders and all of my info is still there. I can't open the files but at least I can see them. From there I was able to open task manager. Now I am in task manager. Under services tab many services are stopped. I am not familiar with services. I have also been trying to start new tasks. Most are not recognized. Also in CMD prompt many prompts are not recognized. Is there a way to boot from here or something else?

Got it. I will get back to you all. Thanks for helping so much. I was starting to pull out my chin hair

Ok, I will try that. When you say move the files to another installation i'm not sure what you mean.

Is this safe? I don't want to crash the computer. I think Im on the right track. How sure are you that my info will be safe? Also once I see the file do I just load it up or what? What is the next step for this old file?

OK I tried this and there was nothing for me to change. The settings were already there.

I did change boot order and it will only boot up with the black screen. I ran the recovery a few times and the diagnostics revealed there was no problem with boot up. So now I think that some thing is preventing the logon screen from being shown. I left the computer alone for a while and the screen saver activated.

I have done that. I made a little progress. With the start up disc I can get to the install windows screen. I clicked the repair your computer button. It goes to another screen, system recovery options. It finds the Vista already loaded. I hit next, it goes through finding and repairing startup problems. After finishing, no problems found. Now here is the problem. I tried the third option under "system recovery options" screen which use restore point. I know that I have created at least two restore points just this month but it will not find them.

I can get to the windows recovery environment but using the first option causes the computer to repeatedly reboot. The other option brings up a blue screen saying that Windows has been shut down to prevent any damage to the system.