mcgillivray28

Thanks for the help, i agree i think it could be hardware problem. not sur what i will do yet. Thanks for the help StevenM

Hi, yes had to re-install windows, it happened about 10 times over few months. i think its a sound problem but im not sure if its just my laptop specifically or its a problem known to have happened ever. mayb i need a better sound card and my one isn't up to scratch? Regards Steven

Hi, the sound seems to be from the speakers but cant be 100% sure. Windows does freeze while the sound is happening, what used to happen was the laptop completely crashed and a kernel error came up, and i would have to completely reboot windows again from scratch losing all my files etc, when the sound happens now i just hold my finger down on the power off button and i can restart windows normally, but since i have updated all my drivers, icreased my RAM and added regcure, things seem to be a bit bette,r but the sound still happens just when i play music or videos. the sound driver i have now is conexant high definition audio. Regards steven

Hi, for the last few months my compaq presario c504eu with windows vista has been giving me problems when i play music on you tube and spotify, it only happens randomly with certain songs. what happens is the laptop makes a strange thud noise which sounds like heavy house music like a drrrrrr drrrrrr drrrrrrr drrrrr, then the laptop crashes. any help much appreciated