Twiceshy

Tootech, you said, 'There should be a file on your Desktop now called Ipconfig.txt, open it and post the contents on the forum.' ....I typed ipconfig /all >Desktop\lpconfig.txt but on checking desktop there was no file??? (A box did appear on screen when I clicked OK to run, but it disappeared immediately).

Hi Guys...The Dumb Dame is back :o Have followed the above instructions but there are NO entries showing associated with BT? :confused: Totally baffled! :eek:

Hiya Starbuck :) Thick Dame alert....AGAIN :( .....How do I uninstall and restart BT Hub Software and make sure that Windows is still controlling my wireless adaptor? I don't think Tootech realises what I'm like, but he did say to ask if I wasn't sure... ( I daren't touch anything in case I mess it up completely!)

Possibly ANOTHER stupid question??? First of all may I ask my 'stupid question'? Re: Tootech - 'Just want to make sure you are running XP'.... How do I check if I am running XP? :confused: Now that I have got that out of the way can I just, once again, thank ALL OF YOU for your patience , understanding and help :) , especially Starbuck. I really must come across as 'one thick dame' and I guess before I ever bought my laptop I should have read, 'An idiots guide to using a laptop'!!! :o (ps. As I work permanent night shift as an EMI carer, I'm sorry that it has taken so long in asking my question.)

Hi Starbuck, instructions followed but unfortunately, no success :( With regards to the MS office 2007 disc, sorry but as previously mentioned I have none of the discs...

I have been trying constantly to contact the guy who worked on my laptop but unfortunately I cannot :( I've left tons of messages but to no avail so I'm sorry but I cannot answer your first two questions. As for make and model, it is an Advent 7096 series 331. (Hope that this is the right info.?) :)

Unfortunately the discs that I got with the laptop have accidentally been thrown out and so I have none :( I cannot remember which discs I got as it is over 3 years ago that I bought the laptop. I have however, the disc that came with the BT Home Hub....

Hi Starbuck.....Numpty warning!!! I must truly admit that I am becoming slightly reluctant to post now :o It is so unfair that once what was enjoyment, is now an overwhelming state of fear and hesitation...namely my laptop and the beggars who infected it! You are helping me and I feel so 'thick'. :( I have followed - 'after you open the 'system32' folder... click on the 'Drivers' folder to open it ..... then click on the 'etc' folder. You should then see the 'Hosts'.' I did this but when I clicked on DRIVERS it only brought up, DRIVER CACHE. When I clicked on this it showed a single folder i386 ????? Rather reluctantly I post this......:o

Hi Starbuck, Have followed instructions to the letter but as soon as I click on the 'System32' folder there is nothing that shows Hosts. The only thing similar to it is hostname.exe :( ( Just in case this was the one that you meant , I did try to open it but a blue box appeared, then disappeared and nothing else happened. When I moved my cursor over hostname.exe it brought up a box saying: Description: Hostname App Company: Microsoft Corporation File Version: 5.1.2600.0 Date Created: 04/08/2004 12:00 Size: 7.50 I have followed your instructions 3 times now just to check that I AM following your instructions correctly and each time, after checking what I am doing, I still get the same result....Feel like such a Numpty but I don't know what to do other than post this and let you know what is happening....:confused:

Hi Starbuck, Your continued patience, help and understanding are to be applauded and once again I thank you. The latest........ re. resetting the router has already been carried out. I also called BT just to check and was informed that they are upgrading the system. Which I have been advised will last until 27th feb. (Feel a right fool....sorry). I still have the problem with the DNS ERROR message though and still cannot connect onto Windows Update Site because of this. Are you still able to help me with this or have I totally done your head in??? I will understand if your patience has been exhausted by me, but I do hope not :) ?

:o :o :o I hold my head in shame....! Yes, that is what I am using. Yes, I get my broadband connection from BT Yes, I mean wireless.... and YES my head is still hung in shame...HONESTLY!

Useful Info...Perhaps? Starbuck, You said in a previous post, "I'm beginning to think that maybe the hard drive wasn't reformatted." I don't know if this info will help shed some light on my problem? I have checked in My Documents and found the following: * DOWNLOADS - ZIPPED QCOM2157 RALINK REALTEK376 REALTEK612 REALTEK_CARDREAD203 TOUCHPAD8016 TVTUNER TVTUNER910 * ADVENT 7096 DRIVERS ( in folders) Ad wifi drivers AMD K8 Processor ATI RADEON Xpress Series ATI SMBUS REALTEK AC'97 AUDIO REALTEK RTL8139 810x Family Fast Ethernet NIC Like I said, perhaps this info may be helpful...hope so :confused:

They are are separate.....( BT Home Hub which you can connect to wirefree or connect to it by ethernet cable)

Have thoroughly enjoyed looking through the pictures but I have to confess this is my favourite....although I do have to admit that I LOVE LANCASTER BOMBERS! :D

Hopefully I did it right and this is the info you need?