samanthamorrow

yes the printer is connected by a usb cable to my laptop

I have a Gateway Laptop with Windows 7, 64-bit operating system. I am trying to get my printer to work with this computer, an HP Deskjet 5440 series. I have tried for hours many different things to try to get this printer to work. I am at a point now where an error pops up when I try to set my HP as the default printer. (error 0x00000609 - double check the printer name and make sure that the printer is connected to the network). The printer shows up when I select print, and I have run the windows updates and the driver updates through windows. I have done other downloads and such from the internet but those have not worked either. I uninstalled the programs I tried from the web, and rebooted, but still no luck with getting the printer to work. I am stuck and really need help fixing this problem please!