Gnasher

Ok, but not everybody knows about not running two AV's and I am no expert that is for sure :), but the last update for the same MSE worked fine, I have run MSCONFIG and managed to get the first part sorted and am back on Windows 7 normal, but cannot find the startup item mentioned in on the web page, but their is the Microsoft Service Client mentioned in the startup list, sould I uncheck that as well.

I do run another AV (Avast) have found MSE but it cannot be uninstalled running in safe mode (ha ha typical) Getting an error code 0x8004FF11 also comming up as a download today is Microsoft Service Client but cannot uninstall that either as it says 'installer service cannot be found'. And yes mate I am running SP1. So is it down to a chkdsk c:/r you seem to mention that as a last resort am I right, what does it do, as I am not that good with these things :) Anyway thanks for your help so far its much appreciated

Hi Right I accessed Last known config by pressing F8 but it just stay's on the welcome window and cannot get any further, I have a feeling it is down to Windows Security Essentials Free anti virus protection programme, which was being updated at the time my PC froze, have searched for the programme to uninstall it but can't find it :( I cannot get Malwarebytes yet as I have no access to another computer, but scans from the same programme last week came up clean, Will run a new scan tomorrow when I can get a copy from another PC.

Cheers Makcalable, Will try that last known good config and let you know what happens :)

Cheers for the reply Makcalable, I have activated windows 7 and I have a fully legal version as far as I am concerned, and was installed when my PC was built, I also have the genuin windows 7 disk. Now I have tried both options from the links you posted, but they will not work due to me being in safe mode, all Windows Updates worked fine and never had a problem before this one.

Hi PC Help, I turned my PC on and had an update appear for Windows Secrity Essentials, and of course started to install it, then by chance my PC froze, after a restart all I get is a white curser and a Black screen, I am running in safe mode at the moment, have tried every restore point but no files are updated. Not sure what to do now. Help would be very much appreciated

Hi Everyone. This is my first post on your very helpful forums. as I am a 'Newbie' on here and with PC problems. I have a Compaq Presario SR2019UK PC that I have had a number of years now, and had no problems until now. My PC runs Windows XP Media Centre 2005 edition. About 2 months ago I decided to upgrade my graphics card from on-board graphics to a better one, and a friend kindly installed it for me and everything was running superbly until about a week ago my PC started to change graphics cards (from PCI to On-board everytime I turned it on) so this ment changing the Moniter wichever was working at the time of start up, I kept going into setup and the right PCI was set and not on-board, but it would still change everytime I started up the PC. Now the big problem I have is while I was moving the PC while turned on to change the monitor connection to get the screen working I managed to pull out the power lead, when I turned on the PC again windows started to load then after a couple on seconds would just re-boot my PC and come up with 'your Computer did not shutdown properly) etc. Now I have tried to start windows in all the safe modes but it starts to load thenwill turn off and boot up again. I have tried to do a system recovery (F10) but, for the first two times it started to load then came up corrupted, now when I try F10 does not work at all. I also do not have a XP media Centre 2005 disk, so cant use that. A friend gave me a recovery disk in the hope I could fix it with that, but it's all Dos stuff and have not a clue how to do anything. Any help would be much appreciated, on any ideas to how I can fix this problem, just hope you can understand my rubbish post. Regards Gnasher