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Hi Dalo Harkin Thanks for the info. Problem was my ethernet driver needed updating. Ethernet card fitted now and internet working fine. Thanks again.

Hi KenB Problem now solved. My ethernet connection driver needed updating. Fitted an ethernet card and working OK. Thanks again.

Hi ScottyCFC Problem now solved. You were right about drivers. It was my ethernet connection on the motherboard that needed updating. Installed an ethernet card instead and all working OK.

Hi KenB Yesterday I uninstalled my AVG antivirus and Zone Alarm but that was no help. To answer your questions:- Yes I can connect to TalkTalk via my modem. I cannot connect to TalkTalk via the ethernet cable attached to the router. I can connect to some web sites, albeit slowly, but links on those pages won't open. I did as you suggested and found that the MTU option was set at 1432 bytes. Do you have any other options for me as I am now desperate enough to throw myself at the mercy of my local PC World!!!

Hi there - thanks for your suggestion. No I haven't searched for up to date drivers. I did say my connection was very slow but the main concern was that I was unable to connect to my isp TalkTalk and in any pages that did open eventually when I clicked on a link it took forever to open.

Thanks for the suggestions. Didn't bother with a wireless connection as I assume that wired is more efficient. The router from TalkTalk didn't require any settings, just connect the phone line, power plug and ethernet cable, all the green lights appeared as they were supposed to do. The router I purchased did require more in the way of settings but they were fairly straightforward. I tried all the settings given to me over the phone such as msconfig, ipconfig, etc. and pinged TalkTalk which gave a result of 4 packets sent, 0 received. I am now going to try uninstalling avg antivirus and Zone Alarm and see what happens! After that it's Yellow Pages to look for a local computer techie!

Help someone please. I recently tried to upgrade my external Speedtouch modem for a broadband modem/router. I have Win XP with SP3, use IE8 and my isp is TalkTalk. I purchased a router which I returned as I assumed there was a problem with it. Then I got one free from my isp (Huawei Broadband Wireless Router). Following instructions for a wired connection I was connected to the internet (according to the little green lights on the router) but was unable to open my home page (TalkTalk) and other web pages were extremely slow to open. This problem was the same as I had had with the purchased router. I have spent one and a half hours on the 'phone to TalkTalk, changing and re-changing lots of my settings, but in the end they were unable to help me. I have now re-connected my old Speedtouch modem which is connected to a USB port and the telephone line, and am able to connect to the internet once again. The main reason I wanted a router was to be able to contact my other PC in order to share my internet connection, as I don't think I can do that with my Speedtouch modem. Any suggestions gratefully received - thanks.:confused: