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Hi to all & Merry Christmas!! Hope i can get some help on here - had some major probs recently I have a Compaq Presario with XP. I downloaded a program last week which contained a virus which started doing strange things with the MS DOS - think it was that any way! After i rebooted the pc when that happened i couldnt do a system restore & windows wouldnt boot up unless in safe mode. After trying everything else i did a Compaq system recovery & repaired the XP. Even though that worked fine & kept my documents, some of my programs i had installed were lost & everythinh was taken back to as it was when i bought the pc originally. I have been reinstalling drivers & updates etc & slowly getting there. Am now trying to back up some dox to an external hard drive & keep getting error messages on some files saying access denied & it wont let me copy them to back up or open them to view. Its on pdf files & images like photo's. Its weird as when the images are in thumbnails i can see the picture but when i try to open it or copy it it says access denied. I've just tried to download an EFS program & did a scan but didnt pick up any encrypted files. Really a bit lost now - any ideas why some of these random files arent accesable when most are? Thank you Jase