User My document folder issue

[Guest Will Sellers]

Each user has a home directory on the server for My Documents.

Their My Documents link points to the home directory folder.

We use syncronization for laptop users.

 

Today, the principal , of all people could not access her My Documents

folder.

Upon diagnosing I noticed that the My Document link in her start menu was

now showing that the MY Document folder lives on the local machine, which is

why she was not seeing the network folder.

 

Any ideas on what could cause this?

What is the best approach to resolve, since XP would not let me change the

path for the My Document folder?

 

We ended up blowing away the user profile on the laptop. Not sure if this

was the only recourse.

[Guest Lanwench [MVP - Exchange]]

Re: User My document folder issue

 

Will Sellers <willsellers@verizon.net> wrote:

> Each user has a home directory on the server for My Documents.

> Their My Documents link points to the home directory folder.

 

Via group policy folder redirection?

 

> We use syncronization for laptop users.

>

> Today, the principal , of all people

 

Of course!

> could not access her My Documents

> folder.

> Upon diagnosing I noticed that the My Document link in her start menu

> was now showing that the MY Document folder lives on the local

> machine, which is why she was not seeing the network folder.

 

Was she on the network at the time? Could she reach any network drives?

>

> Any ideas on what could cause this?

> What is the best approach to resolve, since XP would not let me

> change the path for the My Document folder?

>

> We ended up blowing away the user profile on the laptop. Not sure if

> this was the only recourse.

 

Did that resolve it? What did you see in the event logs? Did you run an

rsop.msc to check out the results / look for errors?