Scan disk issue

[Guest Sean]

I set the scan disk to run at start up on a XP Professional system. At start

up, the scan disk ran, but once it finishes, the system freezes and will not

boot into Windows. If I manually stop the scan disk from running at start

up, it freeze. When trying to boot into Safe Mode, it freezes as well. Is

there another way to get in Windows?

[Guest Gerry]

Re: Scan disk issue

 

Sean

 

Please use the correct terminology. Scandisk was a tool used with

Windows 98. Almost certainly you have been using chkdsk a different

utility, albeit a similar one for use with Windows XP.

 

Is this a desktop or a laptop? What is the computer make and model? What

type of Windows XP CD do you have? How is it described on the CD? Do you

have another desktop computer?

 

What is the hard drive make?

 

Do you have your important data files backed up to external media. If

not your priority may be to recover your data before trying to boot the

computer.

 

One boot option you could try is Last Known Good Configuration, which is

described in this Knowledge Base Article:

A description of the Safe Mode Boot options in Windows XP

http://support.microsoft.com/kb/315222/en-us

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

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Sean wrote:

> I set the scan disk to run at start up on a XP Professional system.

> At start up, the scan disk ran, but once it finishes, the system

> freezes and will not boot into Windows. If I manually stop the scan

> disk from running at start up, it freeze. When trying to boot into

> Safe Mode, it freezes as well. Is there another way to get in

> Windows?