Guest noahwallach Posted June 25, 2008 Posted June 25, 2008 Hi there, I have another XP machine that I have to manually install the SP3 and office updates ever since I updated IE 6.0. Why does that happen? I am no longer able to use the IE "windows update" routine. I need to go to the Micro$oft KB and download the SP3 and office update files and run each one of them manually. Why isnt the "windows update" routine working any longer and how can I make it so it does work again? Cheers, Noah
Guest PA Bear [MS MVP] Posted June 25, 2008 Posted June 25, 2008 Re: have to manually install SP3 and office updates Please see this page http://dts-l.net/goodpost.htm then post back to this thread with the information we'd need to be able to assist you properly. Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable the third-party firewall, make certain that you enable the Windows Firewall! ===================== How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/kb/906602 1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/ph/6527 2. You cannot install some updates or programs http://support.microsoft.com/kb/822798 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors associated with the download/install. How to read the WindowsUpdate.log file http://support.microsoft.com/kb/902093 3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own. 4. Windows Update Checklist: http://www3.telus.net/dandemar/updtcl.htm 5. Windows Update-specific newsgroup: http://news://msnews.microsoft.com/microsoft.public.windowsupdate Archive of Windows Update newsgroup: http://groups-beta.google.com/group/microsoft.public.windowsupdate =========================== Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ noahwallach wrote: > I have another XP machine that I have to manually install the SP3 and > office > updates ever since I updated IE 6.0. Why does that happen? I am no > longer > able to use the IE "windows update" routine. I need to go to the > Micro$oft > KB and download the SP3 and office update files and run each one of them > manually. Why isnt the "windows update" routine working any longer and > how > can I make it so it does work again? > > Cheers, > > Noah
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