have to manually install SP3 and office updates

[Guest noahwallach]

Hi there,

 

I have another XP machine that I have to manually install the SP3 and office

updates ever since I updated IE 6.0. Why does that happen? I am no longer

able to use the IE "windows update" routine. I need to go to the Micro$oft

KB and download the SP3 and office update files and run each one of them

manually. Why isnt the "windows update" routine working any longer and how

can I make it so it does work again?

 

Cheers,

 

Noah

[Guest PA Bear [MS MVP]]

Re: have to manually install SP3 and office updates

 

Please see this page http://dts-l.net/goodpost.htm then post back to this

thread with the information we'd need to be able to assist you properly.

 

Tip: Temporarily disable real-time protection by your anti-virus and/or

anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,

AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

attempting to install the update(s). If you disable the third-party

firewall, make certain that you enable the Windows Firewall!

 

=====================

 

How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/kb/906602

 

1. See the "Need more help? Tell us what problem you are having" section of

http://support.microsoft.com/ph/6527

 

2. You cannot install some updates or programs

http://support.microsoft.com/kb/822798

 

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors

associated with the download/install.

 

How to read the WindowsUpdate.log file

http://support.microsoft.com/kb/902093

 

3b. Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.

 

4. Windows Update Checklist:

http://www3.telus.net/dandemar/updtcl.htm

 

5. Windows Update-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.windowsupdate

 

Archive of Windows Update newsgroup:

http://groups-beta.google.com/group/microsoft.public.windowsupdate

 

===========================

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

noahwallach wrote:

> I have another XP machine that I have to manually install the SP3 and

> office

> updates ever since I updated IE 6.0. Why does that happen? I am no

> longer

> able to use the IE "windows update" routine. I need to go to the

> Micro$oft

> KB and download the SP3 and office update files and run each one of them

> manually. Why isnt the "windows update" routine working any longer and

> how

> can I make it so it does work again?

>

> Cheers,

>

> Noah