about virus

[nero]

If i have a virus in one user account,will my second account be infected to.

[Starbuck]

Hi Nero,

 

Usually malware will attack the operating system..... so all user accounts could be effected.

Is your system effected or is this a theoretical question?

[nero]

hi starbuck,

 

It was effected by a really bad virus,it effected all of my exe. files, i couldn´t even install cd´s and go to internet.

So i wondered if i had a second account,would it be infected to?

thanks for your reply

[Starbuck]

Hi nero,

 

Are your .exe files working now?

 

If not, try this:

Please download RKill.com to your desktop from the following link.:

Rkill download link

Download page will open in a new tab or browser window.

When at the download page, click on the Download Now button to download RKill.com and save it on your desktop.

Once it is downloaded, double-click on the rkill.com icon.

If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the malware when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself .

 

If the malware is persistant, you may have to run RKill a number of times.

When it has finished, the black window will automatically close and you can continue with the next step.

 

If you continue having problems running rkill.com, you can download iExplore or eXplorer.exe from the rkill download page. Both of these files are renamed copies of rkill.com, which you can try instead. Please note that the download page will open in a new browser window or tab.

 

Note

Please do not reboot your system until you have completed the following step, or the Malware may restart itself:

 

----------------

 

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
  
• Double-click on Download_mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware

  [*]Then click Finish.

  [*]MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

  [*]On the Scanner tab:

  • Make sure the "Perform Full Scan" option is selected.
    
  • Then click on the Scan button.

  [*]If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

  [*]The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.

  [*]When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

  [*]Click OK to close the message box and continue with the removal process.

  [*]Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.

  [*]Make sure that everything is checked, and click Remove Selected.

  [*]When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)

  [*]The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

  [*]Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

[nero]

Hi nero,

 

Are your .exe files working now?

 

If not, try this:

Please download RKill.com to your desktop from the following link.:

Rkill download link

Download page will open in a new tab or browser window.

When at the download page, click on the Download Now button to download RKill.com and save it on your desktop.

Once it is downloaded, double-click on the rkill.com icon.

If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the malware when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself .

 

If the malware is persistant, you may have to run RKill a number of times.

When it has finished, the black window will automatically close and you can continue with the next step.

 

If you continue having problems running rkill.com, you can download iExplore or eXplorer.exe from the rkill download page. Both of these files are renamed copies of rkill.com, which you can try instead. Please note that the download page will open in a new browser window or tab.

 

Note

Please do not reboot your system until you have completed the following step, or the Malware may restart itself:

 

----------------

 

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
  
• Double-click on Download_mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
    

   

  [*]Then click Finish.

  [*]MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

  [*]On the Scanner tab:

  • Make sure the "Perform Full Scan" option is selected.
    
  • Then click on the Scan button.
    

   

  [*]If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

  [*]The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.

  [*]When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

  [*]Click OK to close the message box and continue with the removal process.

  [*]Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.

  [*]Make sure that everything is checked, and click Remove Selected.

  [*]When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)

  [*]The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

  [*]Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

 

Thanks i´ll download this 2 sites right away

[nero]

When i downloaded http://www.bleepingcomputer.com/download/anti-virus/rkill, my avast antivirus wants to open it in sandbox,what to do?

[Starbuck]

my avast antivirus wants to open it in sandbox,what to do?

Close Avast down, then download and run the programs .... then start Avast again.

Some Anti Virus programs are a pain at times, so best to stop it from running.

It'll be ok for the short time and you'll be downloading from legit sources anyway.

[molliegooch82]

Download and RUN Rkill

 

I have run Rkill first hand on several PCs without a problem. However perhaps you have a different form. Try booting in safe mode and do the below.

Please download and run the below tool named Rkill which may help allow other programs to run.

There are a few different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator

You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

1. Rkill.exe

2. Rkill.com

Edited August 25, 2011 by Starbuck