Problem with replacing missing DLL file.

[Guest brett.theriault]

I have just gotten a new setup, and when I went to uninstall the various Asus

utilities that came with, I started getting a problem on boot. services.exe

can't run, because it's missing MSVCP60.dll.

 

Can't boot to anything, even safe mode shows the error and then a blank

screen.

 

That computer is running XP Pro, and to try and replace the file, I took out

the hard drive, hooked it up to this computer (running XP Home), downloaded

the DLL file from the internet, and tried to replace it in my system32

folder. Only problem is, everytime I try to boot from the affected hard

drive, it seems to have deleted the newly replaced MSVCP60.dll.

 

I hadn't done a backup in a while, and I reallllly would like to avoid a

format.

[Guest Pegasus \(MVP\)]

Re: Problem with replacing missing DLL file.

 

 

"brett.theriault" <bretttheriault@discussions.microsoft.com> wrote in

message news:E04F0353-9603-49C9-855C-CA043FC5D33A@microsoft.com...

>I have just gotten a new setup, and when I went to uninstall the various

>Asus

> utilities that came with, I started getting a problem on boot.

> services.exe

> can't run, because it's missing MSVCP60.dll.

>

> Can't boot to anything, even safe mode shows the error and then a blank

> screen.

>

> That computer is running XP Pro, and to try and replace the file, I took

> out

> the hard drive, hooked it up to this computer (running XP Home),

> downloaded

> the DLL file from the internet, and tried to replace it in my system32

> folder. Only problem is, everytime I try to boot from the affected hard

> drive, it seems to have deleted the newly replaced MSVCP60.dll.

>

> I hadn't done a backup in a while, and I reallllly would like to avoid a

> format.

 

Your machine might be infected with a virus or with malware. I would

restore the file once more, then boot into Safe Mode and run msconfig.exe

to examine the various startup tasks.

[Guest brett.theriault]

Re: Problem with replacing missing DLL file.

 

> Your machine might be infected with a virus or with malware. I would

> restore the file once more, then boot into Safe Mode and run msconfig.exe

> to examine the various startup tasks.

>

>

 

Ran a full system scan, using Nod32 just before I made any changes, and the

computer hadn't been connected to the internet. I also ran a scan of the HD

when it was connected to the other PC.

I had used the same HD of my old PC with the new setup, uninstalled all

previous drivers, and then reinstalled drivers for the new hardware. The

system worked up until the point where I uninstalled the Asus utilities,

specifically "SmartDoctor" and "GamerOSD", because SmartDoctor had been

crashing my pc on startup (this is documented elsewhere, it's a conflict with

my video card, solved by removing SmartDoctor.)

 

I also found someone with the same problem on another forum , but the

solutions offered seem to be basically the same thing i'm trying. So I doubt

it's a virus issue.

 

And as I said, I can't even boot to Safe Mode. My main problem is that even

though I did replace the file in the System32 folder (and it stayed there),

as soon as I try to boot from that hard drive (even into safe mode) it

appears to have been deleted again.

[Guest HeyBub]

Re: Problem with replacing missing DLL file.

 

brett.theriault wrote:

> I have just gotten a new setup, and when I went to uninstall the

> various Asus utilities that came with, I started getting a problem on

> boot. services.exe can't run, because it's missing MSVCP60.dll.

>

> Can't boot to anything, even safe mode shows the error and then a

> blank screen.

>

> That computer is running XP Pro, and to try and replace the file, I

> took out the hard drive, hooked it up to this computer (running XP

> Home), downloaded the DLL file from the internet, and tried to

> replace it in my system32 folder. Only problem is, everytime I try to

> boot from the affected hard drive, it seems to have deleted the newly

> replaced MSVCP60.dll.

>

> I hadn't done a backup in a while, and I reallllly would like to

> avoid a format.

 

Looks like MSVCP60.DLL is a C++ library file. It is not part of the normal

Windows installation and is put there by the installation of something else

that includes a C++ program.

 

I'm guessing that an install procedure deletes any existing rendition of

that file in anticipation of installing its own version - then forgets to

install it! Or an uninstall process removes the file even though it's needed

by another application.

 

You might try adding the file back and setting the following attributes:

 

Read only

System

Hidden

And I really mean it

 

If that doesn't work, go over the sequence of installs/uninstalls to divine

the culprit.