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Hotfix didn't install, no failure prompt


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Guest Steven
Posted

Hi everyone,

 

Ref. windowsxp-kb822603-x86-enu.exe sits now in my C:\WINDOWS folder.

Apparrently due to failed/partial install, ref. it doesn't list in either

add-remove progs or in the registry as installed.

 

Could it be a result of my OEM XHP OS (version 2002, SP2) doesn't have SP1

installed and as the hotfix's applies to systems w/SP1 installed, this's why

it failed to install?

 

I'm now uncertain as to what to do about the failed and/or partial install.

 

--

My best to all and happ-e-trails,

 

Steven

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Guest PA Bear [MS MVP]
Posted

Re: Hotfix didn't install, no failure prompt

 

<QP>

APPLIES TO

 

• Microsoft Windows XP Home Edition SP1

• Microsoft Windows XP Tablet PC Edition

</QP>

Source: http://support.microsoft.com/kb/822603

 

What do you think?

 

Why haven't you installed WinXP SP1 and then WinXP SP*3* yet? (You can go

straight from WinXP SP1 to SP3.)

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Steven wrote:

> Ref. windowsxp-kb822603-x86-enu.exe sits now in my C:\WINDOWS folder.

> Apparrently due to failed/partial install, ref. it doesn't list in either

> add-remove progs or in the registry as installed.

>

> Could it be a result of my OEM XHP OS (version 2002, SP2) doesn't have SP1

> installed and as the hotfix's applies to systems w/SP1 installed, this's

> why

> it failed to install?

>

> I'm now uncertain as to what to do about the failed and/or partial

> install.

Guest Steven
Posted

Re: Hotfix didn't install, no failure prompt

 

Thank you for replying.

 

Are you under the belief that SP1 is not installed on the OEM XHP systems?

 

While I appreciate the question, the reply doesn't help me in determing why

this hotfix (and some dozen others) sit C:\WINDOWS, what if anything

needs/should be done about it, how to identify if this is an actual and/or

how to resolve it w/o having to pay MS for support.

 

Note this hotfix's dates (and the others there in C:\WINDOWS) indicate they

were among the first files listed immediately after my buying and running the

laptop.

I have no idea how they got there, other than possibly due to my having

downloaded and installed available OEM and MS updates and hotfixes back then.

 

So my question seems deserved to be asked in light of MS's article stating

this hotfix (if properly installed) is supposed to list in the registry at a

specific key and it does not.

--

My best to all and happ-e-trails,

 

Steven

Guest PA Bear [MS MVP]
Posted

Re: Hotfix didn't install, no failure prompt

 

Sorry, I misread your first post and thought you only had WinXP Gold

installed.

 

No, that hotfix does not apply to WinXP SP2 (or SP3) machines, Steven.

> Note this hotfix's dates (and the others there in C:\WINDOWS) indicate

> they

> were among the first files listed immediately after my buying and running

> the laptop.

 

Then one assumes WinXP SP1 must have been preinstalled on the machine when

you bought it.

> So my question seems deserved to be asked in light of MS's article stating

> this hotfix (if properly installed) is supposed to list in the registry at

> a

> specific key and it does not.

 

Installing WinXP SP2 most likely overwrote any reference to the hotfix in

the Registry. IOW the fact that the hotfix had been installed at some point

is now moot:

 

<QP>

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP...

</QP>

Source: http://support.microsoft.com/kb/822603

 

Translation: The hotfix is included in WinXP SP2 or WinXP SP3.

 

Now, are you having USB 1.1 or 2.0 issues that you thought (re)installing

KB822603 might resolve or were you just curious?

--

~PA Bear

 

 

Steven wrote:

> Thank you for replying.

>

> Are you under the belief that SP1 is not installed on the OEM XHP systems?

>

> While I appreciate the question, the reply doesn't help me in determing

> why

> this hotfix (and some dozen others) sit C:\WINDOWS, what if anything

> needs/should be done about it, how to identify if this is an actual and/or

> how to resolve it w/o having to pay MS for support.

>

> Note this hotfix's dates (and the others there in C:\WINDOWS) indicate

> they

> were among the first files listed immediately after my buying and running

> the laptop.

> I have no idea how they got there, other than possibly due to my having

> downloaded and installed available OEM and MS updates and hotfixes back

> then.

>

> So my question seems deserved to be asked in light of MS's article stating

> this hotfix (if properly installed) is supposed to list in the registry at

> a

> specific key and it does not.

<paste>

PA Bear [MS MVP] wrote:

> <QP>

> APPLIES TO

>

> • Microsoft Windows XP Home Edition SP1

> • Microsoft Windows XP Tablet PC Edition

> </QP>

> Source: http://support.microsoft.com/kb/822603

>

> What do you think?

>

> Why haven't you installed WinXP SP1 and then WinXP SP*3* yet? (You can go

> straight from WinXP SP1 to SP3.)

>

> Steven wrote:

>> Ref. windowsxp-kb822603-x86-enu.exe sits now in my C:\WINDOWS folder.

>> Apparrently due to failed/partial install, ref. it doesn't list in either

>> add-remove progs or in the registry as installed.

>>

>> Could it be a result of my OEM XHP OS (version 2002, SP2) doesn't have

>> SP1

>> installed and as the hotfix's applies to systems w/SP1 installed, this's

>> why

>> it failed to install?

>>

>> I'm now uncertain as to what to do about the failed and/or partial

>> install.

Guest Steven
Posted

Re: Hotfix didn't install, no failure prompt

 

Thank you for replying.

 

From time I bought the Sony VAIO PCG-K27 (new 4 yrs ago), every so often

(maybe once a month), I'm seeing that prompt saying this device can perform

faster using a high speed port, my VAIO PCG-K27 has just 3 USB ports and

they're all 2.0.

 

As I have never figured out how USB ports are assigned and their bandwidth,

and all that stuff, I'm left blindly trying to deal with what seems to

something resembling a USB performance issue.

 

Poking around the web, I ran across that hotfix, then searched my system to

check if it was already installed, found it's exe sitting in C:\WINDOWS.

 

As for SP1, it seems pretty assured that I had it at one time and as you

say, SP2 overwrites/replaces it. Seems it leaves useless stuff behind like

that exe?

 

Was beginning to think my formatting and using Sony's OEM reinstall files

might have left these files in WINDOWS and that somehow I was supposed to

have run them.

 

Guess I'll leave well enough alone, but I'm thinking that SP2 might not have

correctly dealt with this exe and some dozen or so of others sitting in

WINDOWS and yet no indications they are installed.

Guest PA Bear [MS MVP]
Posted

Re: Hotfix didn't install, no failure prompt

 

YW. Please have the courtesy to quote my entire post when you reply.

Thanks.

 

KB822603 has nothing to do with it now.

> ...I'm seeing that prompt saying this device can perform

> faster using a high speed port, my VAIO PCG-K27 has just 3 USB ports and

> they're all 2.0.

 

What did Sony Support have to say about this?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Steven wrote:

> Thank you for replying.

>

> From time I bought the Sony VAIO PCG-K27 (new 4 yrs ago), every so often

> (maybe once a month), I'm seeing that prompt saying this device can

> perform

> faster using a high speed port, my VAIO PCG-K27 has just 3 USB ports and

> they're all 2.0.

>

> As I have never figured out how USB ports are assigned and their

> bandwidth,

> and all that stuff, I'm left blindly trying to deal with what seems to

> something resembling a USB performance issue.

>

> Poking around the web, I ran across that hotfix, then searched my system

> to

> check if it was already installed, found it's exe sitting in C:\WINDOWS.

>

> As for SP1, it seems pretty assured that I had it at one time and as you

> say, SP2 overwrites/replaces it. Seems it leaves useless stuff behind

> like

> that exe?

>

> Was beginning to think my formatting and using Sony's OEM reinstall files

> might have left these files in WINDOWS and that somehow I was supposed to

> have run them.

>

> Guess I'll leave well enough alone, but I'm thinking that SP2 might not

> have

> correctly dealt with this exe and some dozen or so of others sitting in

> WINDOWS and yet no indications they are installed.

<paste>

PA Bear [MS MVP] wrote:

> Sorry, I misread your first post and thought you only had WinXP Gold

> installed.

>

> No, that hotfix does not apply to WinXP SP2 (or SP3) machines, Steven.

>

>> Note this hotfix's dates (and the others there in C:\WINDOWS) indicate

>> they

>> were among the first files listed immediately after my buying and running

>> the laptop.

>

> Then one assumes WinXP SP1 must have been preinstalled on the machine when

> you bought it.

>

>> So my question seems deserved to be asked in light of MS's article

>> stating

>> this hotfix (if properly installed) is supposed to list in the registry

>> at

>> a

>> specific key and it does not.

>

> Installing WinXP SP2 most likely overwrote any reference to the hotfix in

> the Registry. IOW the fact that the hotfix had been installed at some

> point

> is now moot:

>

> <QP>

> Service pack information

> To resolve this problem, obtain the latest service pack for Windows XP...

> </QP>

> Source: http://support.microsoft.com/kb/822603

>

> Translation: The hotfix is included in WinXP SP2 or WinXP SP3.

>

> Now, are you having USB 1.1 or 2.0 issues that you thought (re)installing

> KB822603 might resolve or were you just curious?

>

> Steven wrote:

>> Thank you for replying.

>>

>> Are you under the belief that SP1 is not installed on the OEM XHP

>> systems?

>>

>> While I appreciate the question, the reply doesn't help me in determing

>> why

>> this hotfix (and some dozen others) sit C:\WINDOWS, what if anything

>> needs/should be done about it, how to identify if this is an actual

>> and/or

>> how to resolve it w/o having to pay MS for support.

>>

>> Note this hotfix's dates (and the others there in C:\WINDOWS) indicate

>> they

>> were among the first files listed immediately after my buying and running

>> the laptop.

>> I have no idea how they got there, other than possibly due to my having

>> downloaded and installed available OEM and MS updates and hotfixes back

>> then.

>>

>> So my question seems deserved to be asked in light of MS's article

>> stating

>> this hotfix (if properly installed) is supposed to list in the registry

>> at

>> a

>> specific key and it does not.

> <paste>

> PA Bear [MS MVP] wrote:

>> <QP>

>> APPLIES TO

>>

>> • Microsoft Windows XP Home Edition SP1

>> • Microsoft Windows XP Tablet PC Edition

>> </QP>

>> Source: http://support.microsoft.com/kb/822603

>>

>> What do you think?

>>

>> Why haven't you installed WinXP SP1 and then WinXP SP*3* yet? (You can

>> go

>> straight from WinXP SP1 to SP3.)

>>

>> Steven wrote:

>>> Ref. windowsxp-kb822603-x86-enu.exe sits now in my C:\WINDOWS folder.

>>> Apparrently due to failed/partial install, ref. it doesn't list in

>>> either

>>> add-remove progs or in the registry as installed.

>>>

>>> Could it be a result of my OEM XHP OS (version 2002, SP2) doesn't have

>>> SP1

>>> installed and as the hotfix's applies to systems w/SP1 installed, this's

>>> why

>>> it failed to install?

>>>

>>> I'm now uncertain as to what to do about the failed and/or partial

>>> install.

Guest Steven
Posted

Re: Hotfix didn't install, no failure prompt

 

 

What's a YW? No idea what gives impression I didn't read "entire" post. If

such it was lent because I didn't answer why I had not installed SP3, I

understand and apologies offered, otherwise please fill me in.

 

As for that hotfix's base causes for it's issuance, I admit I'm not

experiencing those symptoms, but I'm seeing sporadic recurrances of issues I

feel are related to power mgmt, USB port speed recognition, as well as

hybernation, all closely related issues that this hotfix or SP2 was supposed

to have fixed.

 

My issues being I'm frequently forced to fiddle with power button, ie; hold

it down for 15 secs, then press it again, or remove battery and AC cord for

30 secs, only then does one or more of those workarounds enable the OS to

boot up, as otherwise the thing indicates power was introduced (all lites

light up) for one full second and then even the charging lite goes put.

 

And plugged in or not, USB devices, online or not, neither seems to make any

differnece in this power issue, and nothing's wrong w/battery or the switch,

plus reinstalling pwr mgmt's drivers doesn't help).

 

Then there's the sporadic desktop freezes which improved once hybernation

was disabled. All of which keep me leaning towards this hotfix maybe never

really having resolved either the bandwidth and/or the hybernation things.

Hense my looking closely at this hotfix's sitting in WINDOWS.

 

As for SP3, forgive any potentially unwarranted cynicism, but with regards

to installing SP3 (or any other avoidable MS software fiddling), in that I

find MS auto-updates install so much that's unneeded (causing problems in

itself), I've stopped installing anything unless there's absolutey no other

option*.

 

Een manually trying to determine what updates are needed, I'm left to

finding that as useless too, what w/all the unanswered questions in just

reading the updates which then lead to 'endless' other MS articles (just as

questionable and as such never answered).

 

Assuming anyone could install only what was needed, what with the 'black

belt' (and time) required to do so, as otherwise said, I feel I'm avoiding

buying into more problems by installing anything I absolutely don't have to.

 

Besides, I've found that eEye Blink Personal routinely evaluates my OS and

based on the system's vulnerabilities, creates rules to combat them. Note

this avoids useless efforts of trying to find updates actually needed and/or

the potential for buying into even more problems with those fixes.

 

So saving the time of choosing what to install, plus avoiding the risk of

installing them, unless one finds the OS 'crippled' by firewall rules, why

bother with the risk and time even attempting to deal with XP updates (ie; as

that OS poses no threat to the community, nor myself so long as backups are

regimented).

 

Sony eSupport's reply to my written query (ie; why the hotfix's exe sits in

WINDOWS and yet the registry shows it not installed) seems evasive as their

eSupport says it can only be answered if I telephone their 'chat' line (no

chance yet to try that yet).

Guest PA Bear [MS MVP]
Posted

Re: Hotfix didn't install, no failure prompt

 

YW = You're welcome.

 

As you neglected to quote my reply as I asked you to do, I have no idea what

this is about. Sorry.

 

Steven wrote:

> What's a YW? No idea what gives impression I didn't read "entire" post.

> If

> such it was lent because I didn't answer why I had not installed SP3, I

> understand and apologies offered, otherwise please fill me in.

>

> As for that hotfix's base causes for it's issuance, I admit I'm not

> experiencing those symptoms, but I'm seeing sporadic recurrances of issues

> I

> feel are related to power mgmt, USB port speed recognition, as well as

> hybernation, all closely related issues that this hotfix or SP2 was

> supposed

> to have fixed.

>

> My issues being I'm frequently forced to fiddle with power button, ie;

> hold

> it down for 15 secs, then press it again, or remove battery and AC cord

> for

> 30 secs, only then does one or more of those workarounds enable the OS to

> boot up, as otherwise the thing indicates power was introduced (all lites

> light up) for one full second and then even the charging lite goes put.

>

> And plugged in or not, USB devices, online or not, neither seems to make

> any

> differnece in this power issue, and nothing's wrong w/battery or the

> switch,

> plus reinstalling pwr mgmt's drivers doesn't help).

>

> Then there's the sporadic desktop freezes which improved once hybernation

> was disabled. All of which keep me leaning towards this hotfix maybe

> never

> really having resolved either the bandwidth and/or the hybernation things.

> Hense my looking closely at this hotfix's sitting in WINDOWS.

>

> As for SP3, forgive any potentially unwarranted cynicism, but with regards

> to installing SP3 (or any other avoidable MS software fiddling), in that I

> find MS auto-updates install so much that's unneeded (causing problems in

> itself), I've stopped installing anything unless there's absolutey no

> other

> option*.

>

> Een manually trying to determine what updates are needed, I'm left to

> finding that as useless too, what w/all the unanswered questions in just

> reading the updates which then lead to 'endless' other MS articles (just

> as

> questionable and as such never answered).

>

> Assuming anyone could install only what was needed, what with the 'black

> belt' (and time) required to do so, as otherwise said, I feel I'm avoiding

> buying into more problems by installing anything I absolutely don't have

> to.

>

> Besides, I've found that eEye Blink Personal routinely evaluates my OS and

> based on the system's vulnerabilities, creates rules to combat them. Note

> this avoids useless efforts of trying to find updates actually needed

> and/or

> the potential for buying into even more problems with those fixes.

>

> So saving the time of choosing what to install, plus avoiding the risk of

> installing them, unless one finds the OS 'crippled' by firewall rules, why

> bother with the risk and time even attempting to deal with XP updates (ie;

> as that OS poses no threat to the community, nor myself so long as backups

> are regimented).

>

> Sony eSupport's reply to my written query (ie; why the hotfix's exe sits

> in

> WINDOWS and yet the registry shows it not installed) seems evasive as

> their

> eSupport says it can only be answered if I telephone their 'chat' line (no

> chance yet to try that yet).


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