XP SP2 to SP3 Install Issue

[Guest Several Login attempt]

Hi

i can not able to install XP SP3 in one of my client machine.

i gone thru the svcpack.log & gives so many errors.

The error log is:

 

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

1910.062: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat with error 0x80092004

1910.203: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\ntprint.cat with error 0x80092004

1925.453: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat

with error 0x80092004

1925.641: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\nt5inf.cat with error 0x80092004

1930.891: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\mstsweb.cat with error 0x80092004

1930.922: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\mstsweb.cat with error 0x80092004

1931.266: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ims.cat

with error 0x80092004

1931.297: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\ims.cat with error 0x80092004

1932.047: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msmsgs.cat

with error 0x80092004

1932.062: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\msmsgs.cat with error 0x80092004

1932.672: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat

with error 0x80092004

1933.422: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\nt5.cat with error 0x80092004

1945.703: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\fp4.cat

with error 0x80092004

 

help me out to solve.

Rajaguru

[Guest Thee Chicago Wolf]

Re: XP SP2 to SP3 Install Issue

 

>Hi

>i can not able to install XP SP3 in one of my client machine.

>i gone thru the svcpack.log & gives so many errors.

>The error log is:

>

>1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

>1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

>1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

>c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

>1910.062: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat with error 0x80092004

>1910.203: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\ntprint.cat with error 0x80092004

>1925.453: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat

>with error 0x80092004

>1925.641: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\nt5inf.cat with error 0x80092004

>1930.891: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\mstsweb.cat with error 0x80092004

>1930.922: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\mstsweb.cat with error 0x80092004

>1931.266: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ims.cat

>with error 0x80092004

>1931.297: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\ims.cat with error 0x80092004

>1932.047: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msmsgs.cat

>with error 0x80092004

>1932.062: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\msmsgs.cat with error 0x80092004

>1932.672: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat

>with error 0x80092004

>1933.422: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\nt5.cat with error 0x80092004

>1945.703: GetCatVersion: Failed to retrieve version information from

>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\fp4.cat

>with error 0x80092004

>

>help me out to solve.

>Rajaguru

 

Did you read the following KB article for tips?

http://support.microsoft.com/kb/949377

 

- Thee Chicago Wolf

[Guest PA Bear [MS MVP]]

Re: XP SP2 to SP3 Install Issue

 

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)? Were any of these applications running when you attempted to

install SP3?

 

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1

with your Norton 2008 product installed

http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

 

WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

 

Steps to take before you install WinXP SP3

http://support.microsoft.com/kb/950717

 

How to troubleshoot an unsuccessful installation of WinXP SP3

http://support.microsoft.com/kb/950718

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

• US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Several Login attempt wrote:

> i can not able to install XP SP3 in one of my client machine.

> i gone thru the svcpack.log & gives so many errors.

> The error log is:

>

> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

> 1910.062: GetCatVersion: Failed to retrieve version information from

> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve version

> information from

> C:\WINDOWS\ntprint.cat with error 0x80092004

<snip>

[Guest Several Login attempt]

Re: XP SP2 to SP3 Install Issue

 

Hi

I tried the following steps.

1) disabled "windows Firewall" & "Antivirus software" Services & failed.

2) Cleared the temp files & failed.

3) SP2 un-install & Re-installed. (Its OK)

4) Checked in the eventvwr, any hardware issue preventing to install (like

HDD) & failed.

Tried all possibilities to install SP3 & but failed. Help me out to install

SP3 without

reinstall OS.

Rajaguru

 

"PA Bear [MS MVP]" wrote:

> What anti-virus application or security suite is installed? What

> anti-spyware applications (other than Defender)? What third-party firewall

> (if any)? Were any of these applications running when you attempted to

> install SP3?

>

> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1

> with your Norton 2008 product installed

> http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

>

> WinXP SP3 - Read all prerequisites for a successful installation

> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>

> Steps to take before you install WinXP SP3

> http://support.microsoft.com/kb/950717

>

> How to troubleshoot an unsuccessful installation of WinXP SP3

> http://support.microsoft.com/kb/950718

>

> Free unlimited installation and compatibility support is available for

> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

> e-mail support is available only in the United States and Canada.

>

> • US:

> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>

> • CA:

> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>

> • UK:

> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>

> • AU:

> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>

> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

> Windows XP | select Windows XP Service Pack 3

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

> Several Login attempt wrote:

> > i can not able to install XP SP3 in one of my client machine.

> > i gone thru the svcpack.log & gives so many errors.

> > The error log is:

> >

> > 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

> > 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

> > 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

> > c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

> > 1910.062: GetCatVersion: Failed to retrieve version information from

> > C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

> > with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve version

> > information from

> > C:\WINDOWS\ntprint.cat with error 0x80092004

> <snip>

>

>

[Guest PA Bear [MS MVP]]

Re: XP SP2 to SP3 Install Issue

 

> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

 

NEVER connect the machine to the internet without a firewall! If you don't

have a third-party firewall installed, never disable the Windows Firewall.

 

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG

Free 8.0)?

 

The above notwithstanding, see this KB article:

 

You cannot install some updates or programs:

http://support.microsoft.com/kb/822798

 

If the problem persists:

 

=> The computer might be infected with hijackware (e.g.,

Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

 

=> Avail yourself of the free WinXP SP3 support.

--

~PA Bear

 

 

Several Login attempt wrote:

> Hi

> I tried the following steps.

> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

> 2) Cleared the temp files & failed.

> 3) SP2 un-install & Re-installed. (Its OK)

> 4) Checked in the eventvwr, any hardware issue preventing to install (like

> HDD) & failed.

> Tried all possibilities to install SP3 & but failed. Help me out to

> install

> SP3 without

> reinstall OS.

> Rajaguru

>

> "PA Bear [MS MVP]" wrote:

>> What anti-virus application or security suite is installed? What

>> anti-spyware applications (other than Defender)? What third-party

>> firewall

>> (if any)? Were any of these applications running when you attempted to

>> install SP3?

>>

>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service

>> Pack

>> 1 with your Norton 2008 product installed

>> http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

>>

>> WinXP SP3 - Read all prerequisites for a successful installation

>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>

>> Steps to take before you install WinXP SP3

>> http://support.microsoft.com/kb/950717

>>

>> How to troubleshoot an unsuccessful installation of WinXP SP3

>> http://support.microsoft.com/kb/950718

>>

>> Free unlimited installation and compatibility support is available for

>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

>> e-mail support is available only in the United States and Canada.

>>

>> • US:

>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>>

>> • CA:

>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>>

>> • UK:

>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>>

>> • AU:

>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>>

>> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |

>> select

>> Windows XP | select Windows XP Service Pack 3

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>> Several Login attempt wrote:

>>> i can not able to install XP SP3 in one of my client machine.

>>> i gone thru the svcpack.log & gives so many errors.

>>> The error log is:

>>>

>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

>>> 1910.062: GetCatVersion: Failed to retrieve version information from

>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve

>>> version

>>> information from

>>> C:\WINDOWS\ntprint.cat with error 0x80092004

>> <snip>

[Guest Bob B]

Re: XP SP2 to SP3 Install Issue

 

What is your error message ?

 

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:OW2SK3F3IHA.2064@TK2MSFTNGP02.phx.gbl...

>> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

>

> NEVER connect the machine to the internet without a firewall! If you

> don't have a third-party firewall installed, never disable the Windows

> Firewall.

>

> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG

> Free 8.0)?

>

> The above notwithstanding, see this KB article:

>

> You cannot install some updates or programs:

> http://support.microsoft.com/kb/822798

>

> If the problem persists:

>

> => The computer might be infected with hijackware (e.g.,

> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

>

> => Avail yourself of the free WinXP SP3 support.

> --

> ~PA Bear

>

>

> Several Login attempt wrote:

>> Hi

>> I tried the following steps.

>> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

>> 2) Cleared the temp files & failed.

>> 3) SP2 un-install & Re-installed. (Its OK)

>> 4) Checked in the eventvwr, any hardware issue preventing to install

>> (like

>> HDD) & failed.

>> Tried all possibilities to install SP3 & but failed. Help me out to

>> install

>> SP3 without

>> reinstall OS.

>> Rajaguru

>>

>> "PA Bear [MS MVP]" wrote:

>>> What anti-virus application or security suite is installed? What

>>> anti-spyware applications (other than Defender)? What third-party

>>> firewall

>>> (if any)? Were any of these applications running when you attempted to

>>> install SP3?

>>>

>>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service

>>> Pack

>>> 1 with your Norton 2008 product installed

>>> http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

>>>

>>> WinXP SP3 - Read all prerequisites for a successful installation

>>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>>

>>> Steps to take before you install WinXP SP3

>>> http://support.microsoft.com/kb/950717

>>>

>>> How to troubleshoot an unsuccessful installation of WinXP SP3

>>> http://support.microsoft.com/kb/950718

>>>

>>> Free unlimited installation and compatibility support is available for

>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

>>> e-mail support is available only in the United States and Canada.

>>>

>>> . US:

>>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>>>

>>> . CA:

>>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>>>

>>> . UK:

>>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>>>

>>> . AU:

>>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>>>

>>> . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |

>>> select

>>> Windows XP | select Windows XP Service Pack 3

>>> --

>>> ~Robear Dyer (PA Bear)

>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>> AumHa VSOP & Admin http://aumha.net

>>> DTS-L http://dts-l.net/

>>>

>>>

>>> Several Login attempt wrote:

>>>> i can not able to install XP SP3 in one of my client machine.

>>>> i gone thru the svcpack.log & gives so many errors.

>>>> The error log is:

>>>>

>>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

>>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

>>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

>>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

>>>> 1910.062: GetCatVersion: Failed to retrieve version information from

>>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

>>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve

>>>> version

>>>> information from

>>>> C:\WINDOWS\ntprint.cat with error 0x80092004

>>> <snip>

>

[Guest PA Bear [MS MVP]]

Re: XP SP2 to SP3 Install Issue

 

Why are you replying to my post?

 

Bob B wrote:

> What is your error message ?

>

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:OW2SK3F3IHA.2064@TK2MSFTNGP02.phx.gbl...

>>> 1) disabled "windows Firewall" & "Antivirus software" Services &

>>> failed.

>>

>> NEVER connect the machine to the internet without a firewall! If you

>> don't have a third-party firewall installed, never disable the Windows

>> Firewall.

>>

>> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG

>> Free 8.0)?

>>

>> The above notwithstanding, see this KB article:

>>

>> You cannot install some updates or programs:

>> http://support.microsoft.com/kb/822798

>>

>> If the problem persists:

>>

>> => The computer might be infected with hijackware (e.g.,

>> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

>>

>> => Avail yourself of the free WinXP SP3 support.

>> --

>> ~PA Bear

>>

>>

>> Several Login attempt wrote:

>>> Hi

>>> I tried the following steps.

>>> 1) disabled "windows Firewall" & "Antivirus software" Services &

>>> failed.

>>> 2) Cleared the temp files & failed.

>>> 3) SP2 un-install & Re-installed. (Its OK)

>>> 4) Checked in the eventvwr, any hardware issue preventing to install

>>> (like

>>> HDD) & failed.

>>> Tried all possibilities to install SP3 & but failed. Help me out to

>>> install

>>> SP3 without

>>> reinstall OS.

>>> Rajaguru

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> What anti-virus application or security suite is installed? What

>>>> anti-spyware applications (other than Defender)? What third-party

>>>> firewall

>>>> (if any)? Were any of these applications running when you attempted to

>>>> install SP3?

>>>>

>>>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service

>>>> Pack

>>>> 1 with your Norton 2008 product installed

>>>> http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

>>>>

>>>> WinXP SP3 - Read all prerequisites for a successful installation

>>>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>>>

>>>> Steps to take before you install WinXP SP3

>>>> http://support.microsoft.com/kb/950717

>>>>

>>>> How to troubleshoot an unsuccessful installation of WinXP SP3

>>>> http://support.microsoft.com/kb/950718

>>>>

>>>> Free unlimited installation and compatibility support is available for

>>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat

>>>> and

>>>> e-mail support is available only in the United States and Canada.

>>>>

>>>> . US:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>>>>

>>>> . CA:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>>>>

>>>> . UK:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>>>>

>>>> . AU:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>>>>

>>>> . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |

>>>> select

>>>> Windows XP | select Windows XP Service Pack 3

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>>

>>>> Several Login attempt wrote:

>>>>> i can not able to install XP SP3 in one of my client machine.

>>>>> i gone thru the svcpack.log & gives so many errors.

>>>>> The error log is:

>>>>>

>>>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

>>>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

>>>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

>>>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

>>>>> 1910.062: GetCatVersion: Failed to retrieve version information from

>>>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

>>>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve

>>>>> version

>>>>> information from

>>>>> C:\WINDOWS\ntprint.cat with error 0x80092004

>>>> <snip>

[Guest Several Login attempt]

Re: XP SP2 to SP3 Install Issue

 

The software firewall of Trend micro Client / Server security is disable

first & tried.

Next Windows firewall service Disabled & tried.

FYI, No internet connection is available in any of the client machines.

Only one machine is giving so much of trouble to install out of 30 client

machines.

 

"PA Bear [MS MVP]" wrote:

> > 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

>

> NEVER connect the machine to the internet without a firewall! If you don't

> have a third-party firewall installed, never disable the Windows Firewall.

>

> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG

> Free 8.0)?

>

> The above notwithstanding, see this KB article:

>

> You cannot install some updates or programs:

> http://support.microsoft.com/kb/822798

>

> If the problem persists:

>

> => The computer might be infected with hijackware (e.g.,

> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

>

> => Avail yourself of the free WinXP SP3 support.

> --

> ~PA Bear

>

>

> Several Login attempt wrote:

> > Hi

> > I tried the following steps.

> > 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

> > 2) Cleared the temp files & failed.

> > 3) SP2 un-install & Re-installed. (Its OK)

> > 4) Checked in the eventvwr, any hardware issue preventing to install (like

> > HDD) & failed.

> > Tried all possibilities to install SP3 & but failed. Help me out to

> > install

> > SP3 without

> > reinstall OS.

> > Rajaguru

> >

> > "PA Bear [MS MVP]" wrote:

> >> What anti-virus application or security suite is installed? What

> >> anti-spyware applications (other than Defender)? What third-party

> >> firewall

> >> (if any)? Were any of these applications running when you attempted to

> >> install SP3?

> >>

> >> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service

> >> Pack

> >> 1 with your Norton 2008 product installed

> >> http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

> >>

> >> WinXP SP3 - Read all prerequisites for a successful installation

> >> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

> >>

> >> Steps to take before you install WinXP SP3

> >> http://support.microsoft.com/kb/950717

> >>

> >> How to troubleshoot an unsuccessful installation of WinXP SP3

> >> http://support.microsoft.com/kb/950718

> >>

> >> Free unlimited installation and compatibility support is available for

> >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

> >> e-mail support is available only in the United States and Canada.

> >>

> >> • US:

> >> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

> >>

> >> • CA:

> >> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

> >>

> >> • UK:

> >> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

> >>

> >> • AU:

> >> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

> >>

> >> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |

> >> select

> >> Windows XP | select Windows XP Service Pack 3

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Admin http://aumha.net

> >> DTS-L http://dts-l.net/

> >>

> >>

> >> Several Login attempt wrote:

> >>> i can not able to install XP SP3 in one of my client machine.

> >>> i gone thru the svcpack.log & gives so many errors.

> >>> The error log is:

> >>>

> >>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

> >>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

> >>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

> >>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

> >>> 1910.062: GetCatVersion: Failed to retrieve version information from

> >>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

> >>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve

> >>> version

> >>> information from

> >>> C:\WINDOWS\ntprint.cat with error 0x80092004

> >> <snip>

>

>

[Guest PA Bear [MS MVP]]

Re: XP SP2 to SP3 Install Issue

 

Judging from similar posts here in the past month or so, the behavior may be

due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a thorough check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

==========================================

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Several Login attempt wrote:

> The software firewall of Trend micro Client / Server security is disable

> first & tried.

> Next Windows firewall service Disabled & tried.

> FYI, No internet connection is available in any of the client machines.

> Only one machine is giving so much of trouble to install out of 30 client

> machines.

>

> "PA Bear [MS MVP]" wrote:

>

>>> 1) disabled "windows Firewall" & "Antivirus software" Services &

>>> failed.

>>

>> NEVER connect the machine to the internet without a firewall! If you

>> don't

>> have a third-party firewall installed, never disable the Windows

>> Firewall.

>>

>> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG

>> Free 8.0)?

>>

>> The above notwithstanding, see this KB article:

>>

>> You cannot install some updates or programs:

>> http://support.microsoft.com/kb/822798

>>

>> If the problem persists:

>>

>> => The computer might be infected with hijackware (e.g.,

>> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

>>

>> => Avail yourself of the free WinXP SP3 support.

>> --

>> ~PA Bear

>>

>>

>> Several Login attempt wrote:

>>> Hi

>>> I tried the following steps.

>>> 1) disabled "windows Firewall" & "Antivirus software" Services &

>>> failed.

>>> 2) Cleared the temp files & failed.

>>> 3) SP2 un-install & Re-installed. (Its OK)

>>> 4) Checked in the eventvwr, any hardware issue preventing to install

>>> (like

>>> HDD) & failed.

>>> Tried all possibilities to install SP3 & but failed. Help me out to

>>> install

>>> SP3 without

>>> reinstall OS.

>>> Rajaguru

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> What anti-virus application or security suite is installed? What

>>>> anti-spyware applications (other than Defender)? What third-party

>>>> firewall

>>>> (if any)? Were any of these applications running when you attempted to

>>>> install SP3?

>>>>

>>>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service

>>>> Pack

>>>> 1 with your Norton 2008 product installed

>>>> http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN]

>>>>

>>>> WinXP SP3 - Read all prerequisites for a successful installation

>>>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>>>

>>>> Steps to take before you install WinXP SP3

>>>> http://support.microsoft.com/kb/950717

>>>>

>>>> How to troubleshoot an unsuccessful installation of WinXP SP3

>>>> http://support.microsoft.com/kb/950718

>>>>

>>>> Free unlimited installation and compatibility support is available for

>>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat

>>>> and

>>>> e-mail support is available only in the United States and Canada.

>>>>

>>>> • US:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>>>>

>>>> • CA:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>>>>

>>>> • UK:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>>>>

>>>> • AU:

>>>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>>>>

>>>> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |

>>>> select

>>>> Windows XP | select Windows XP Service Pack 3

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>>

>>>> Several Login attempt wrote:

>>>>> i can not able to install XP SP3 in one of my client machine.

>>>>> i gone thru the svcpack.log & gives so many errors.

>>>>> The error log is:

>>>>>

>>>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll

>>>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js

>>>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for

>>>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003

>>>>> 1910.062: GetCatVersion: Failed to retrieve version information from

>>>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat

>>>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve

>>>>> version

>>>>> information from

>>>>> C:\WINDOWS\ntprint.cat with error 0x80092004

>>>> <snip>