Guest miketir@gmail.com Posted June 27, 2008 Posted June 27, 2008 I am trying to connect to a Windows 2003 Enterprise server using Remote Desktop (administration mode) and not able to. In Windows 2003 this is installed by default so all that needs to be done is enable it under the remote tab under System Properties. I'm the system engineer and manager over 300 enterprise servers from datacenter, enterprise, and standard servers. I use Windows Remote Desktop on my entire servers so I very familiar with setting up remote desktop. Here's my issue: I come into work today (June 26th) and try to remote desktop to a server I remote into daily and not able to. I checked the following: 1. Make sure Windows firewall is disabled, 2. Make sure remote desktop is enabled, 3. Check some settings in group policy, 4. Remove the server from the domain, restarted, and then added the server back to the domain. 5. Lost count on how many times I restarted. 7. Check to make sure RDP was listening on port 3389 by using netstat and it is. 8. Make sure that my user ID in the remote users group and remote users tab. I'm not aware of any changes done recently. I'm not to sure what the problem is; don't know if it’s a group policy setting or what. I will say that after a restart I'm able to connect by remote desktop for about 1min and the computer logs me off. However, I must Remote desktop into the server about 30 seconds after a reboot or I won't be able to log in. No event logs. Just this error from the client: "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator." or this one when connecting from a different computer: "Remote Desktop Disconnected. The client could not connect to the remote computer Remote connections might not be enabled or the computer might be too busy to accept new connections." Any help would be greatly appreciated. Thanks...
Guest Anthony [MVP] Posted June 27, 2008 Posted June 27, 2008 Re: Windows 2003 remote desktop not working. Can you connect to the server otherwise, e.g Computer Manager? Anything in the event log of the server? Anthony, http://www.airdesk.co.uk <miketir@gmail.com> wrote in message news:1de03f9b-f224-45d6-b5bf-7d5fd7a1eb2b@d1g2000hsg.googlegroups.com... I am trying to connect to a Windows 2003 Enterprise server using Remote Desktop (administration mode) and not able to. In Windows 2003 this is installed by default so all that needs to be done is enable it under the remote tab under System Properties. I'm the system engineer and manager over 300 enterprise servers from datacenter, enterprise, and standard servers. I use Windows Remote Desktop on my entire servers so I very familiar with setting up remote desktop. Here's my issue: I come into work today (June 26th) and try to remote desktop to a server I remote into daily and not able to. I checked the following: 1. Make sure Windows firewall is disabled, 2. Make sure remote desktop is enabled, 3. Check some settings in group policy, 4. Remove the server from the domain, restarted, and then added the server back to the domain. 5. Lost count on how many times I restarted. 7. Check to make sure RDP was listening on port 3389 by using netstat and it is. 8. Make sure that my user ID in the remote users group and remote users tab. I'm not aware of any changes done recently. I'm not to sure what the problem is; don't know if it’s a group policy setting or what. I will say that after a restart I'm able to connect by remote desktop for about 1min and the computer logs me off. However, I must Remote desktop into the server about 30 seconds after a reboot or I won't be able to log in. No event logs. Just this error from the client: "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator." or this one when connecting from a different computer: "Remote Desktop Disconnected. The client could not connect to the remote computer Remote connections might not be enabled or the computer might be too busy to accept new connections." Any help would be greatly appreciated. Thanks...
Guest miketir@gmail.com Posted June 27, 2008 Posted June 27, 2008 Re: Windows 2003 remote desktop not working. Yes, I'm able to connect using Windows XP remote mangement console, view all the event logs, services, etc. I'm also able to connect to any shares on the server. The server has an application that connects to an SQL database on a different server and I have no issues. The application that's installed on there Windows XP workstations connect to the server for it's data without any problems. The server is working fine except for remote desktop. That's the funny part. Thanks for replying... On Jun 27, 5:16 am, "Anthony [MVP]" <anth...@no-reply.com> wrote: > Can you connect to the server otherwise, e.g Computer Manager? Anything in > the event log of the server? > Anthony,http://www.airdesk.co.uk
Guest Anthony [MVP] Posted July 1, 2008 Posted July 1, 2008 Re: Windows 2003 remote desktop not working. The bit that has me puzzled is that you can connect briefly and then it logs you off. Do you have any security product on the remote server that might do that? Do you actually get a logoff process (and is it shown in the Event Log) or just a disconnection? Can you see the server in Terminal Services Manager and see yourself connected to it? Any difference if you connect with a Local account on the server? Anthony, http://www.airdesk.co.uk <miketir@gmail.com> wrote in message news:e7976b11-a84c-48bc-bdfe-6b51faa396f7@34g2000hsf.googlegroups.com... Yes, I'm able to connect using Windows XP remote mangement console, view all the event logs, services, etc. I'm also able to connect to any shares on the server. The server has an application that connects to an SQL database on a different server and I have no issues. The application that's installed on there Windows XP workstations connect to the server for it's data without any problems. The server is working fine except for remote desktop. That's the funny part. Thanks for replying... On Jun 27, 5:16 am, "Anthony [MVP]" <anth...@no-reply.com> wrote: > Can you connect to the server otherwise, e.g Computer Manager? Anything in > the event log of the server? > Anthony, http://www.airdesk.co.uk
Guest miketir@gmail.com Posted July 7, 2008 Posted July 7, 2008 Re: Windows 2003 remote desktop not working. Sorry, for the late reply. I was out for a few days. However, the Remote Desktop issue has been resolved. After replacing the server's motherboard, remote desktop started working. Don't know why the motherboard would cause remote desktop to stop working. Anyhow, I guess you learn something new everyday. Thanks for the help.
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