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Windows 2003 remote desktop not working.


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Guest miketir@gmail.com
Posted

I am trying to connect to a Windows 2003 Enterprise server using

Remote Desktop (administration mode) and not able to. In Windows 2003

this is installed by default so all that needs to be done is enable it

under the remote tab under System Properties. I'm the system engineer

and manager over 300 enterprise servers from datacenter, enterprise,

and standard servers. I use Windows Remote Desktop on my entire

servers so I very familiar with setting up remote desktop.

 

Here's my issue:

 

I come into work today (June 26th) and try to remote desktop to a

server I remote into daily and not able to. I checked the following:

1. Make sure Windows firewall is disabled, 2. Make sure remote desktop

is enabled, 3. Check some settings in group policy, 4. Remove the

server from the domain, restarted, and then added the server back to

the domain. 5. Lost count on how many times I restarted. 7. Check to

make sure RDP was listening on port 3389 by using netstat and it is.

8. Make sure that my user ID in the remote users group and remote

users tab.

 

I'm not aware of any changes done recently. I'm not to sure what the

problem is; don't know if it’s a group policy setting or what. I will

say that after a restart I'm able to connect by remote desktop for

about 1min and the computer logs me off. However, I must Remote

desktop into the server about 30 seconds after a reboot or I won't be

able to log in. No event logs. Just this error from the client:

 

"This computer can't connect to the remote computer. Try connecting

again. If the problem continues, contact the owner of the remote

computer or your network administrator."

 

or this one when connecting from a different computer:

 

"Remote Desktop Disconnected. The client could not connect to the

remote computer

Remote connections might not be enabled or the computer might be too

busy to accept new connections."

 

 

Any help would be greatly appreciated. Thanks...

Guest Anthony [MVP]
Posted

Re: Windows 2003 remote desktop not working.

 

Can you connect to the server otherwise, e.g Computer Manager? Anything in

the event log of the server?

Anthony,

http://www.airdesk.co.uk

 

 

<miketir@gmail.com> wrote in message

news:1de03f9b-f224-45d6-b5bf-7d5fd7a1eb2b@d1g2000hsg.googlegroups.com...

I am trying to connect to a Windows 2003 Enterprise server using

Remote Desktop (administration mode) and not able to. In Windows 2003

this is installed by default so all that needs to be done is enable it

under the remote tab under System Properties. I'm the system engineer

and manager over 300 enterprise servers from datacenter, enterprise,

and standard servers. I use Windows Remote Desktop on my entire

servers so I very familiar with setting up remote desktop.

 

Here's my issue:

 

I come into work today (June 26th) and try to remote desktop to a

server I remote into daily and not able to. I checked the following:

1. Make sure Windows firewall is disabled, 2. Make sure remote desktop

is enabled, 3. Check some settings in group policy, 4. Remove the

server from the domain, restarted, and then added the server back to

the domain. 5. Lost count on how many times I restarted. 7. Check to

make sure RDP was listening on port 3389 by using netstat and it is.

8. Make sure that my user ID in the remote users group and remote

users tab.

 

I'm not aware of any changes done recently. I'm not to sure what the

problem is; don't know if it’s a group policy setting or what. I will

say that after a restart I'm able to connect by remote desktop for

about 1min and the computer logs me off. However, I must Remote

desktop into the server about 30 seconds after a reboot or I won't be

able to log in. No event logs. Just this error from the client:

 

"This computer can't connect to the remote computer. Try connecting

again. If the problem continues, contact the owner of the remote

computer or your network administrator."

 

or this one when connecting from a different computer:

 

"Remote Desktop Disconnected. The client could not connect to the

remote computer

Remote connections might not be enabled or the computer might be too

busy to accept new connections."

 

 

Any help would be greatly appreciated. Thanks...

Guest miketir@gmail.com
Posted

Re: Windows 2003 remote desktop not working.

 

Yes, I'm able to connect using Windows XP remote mangement console,

view all the event logs, services, etc. I'm also able to connect to

any shares on the server. The server has an application that connects

to an SQL database on a different server and I have no issues. The

application that's installed on there Windows XP workstations connect

to the server for it's data without any problems. The server is

working fine except for remote desktop. That's the funny part.

 

Thanks for replying...

 

On Jun 27, 5:16 am, "Anthony [MVP]" <anth...@no-reply.com> wrote:

> Can you connect to the server otherwise, e.g Computer Manager? Anything in

> the event log of the server?

> Anthony,http://www.airdesk.co.uk

Guest Anthony [MVP]
Posted

Re: Windows 2003 remote desktop not working.

 

The bit that has me puzzled is that you can connect briefly and then it logs

you off.

Do you have any security product on the remote server that might do that? Do

you actually get a logoff process (and is it shown in the Event Log) or just

a disconnection?

Can you see the server in Terminal Services Manager and see yourself

connected to it? Any difference if you connect with a Local account on the

server?

Anthony,

http://www.airdesk.co.uk

 

 

 

<miketir@gmail.com> wrote in message

news:e7976b11-a84c-48bc-bdfe-6b51faa396f7@34g2000hsf.googlegroups.com...

Yes, I'm able to connect using Windows XP remote mangement console,

view all the event logs, services, etc. I'm also able to connect to

any shares on the server. The server has an application that connects

to an SQL database on a different server and I have no issues. The

application that's installed on there Windows XP workstations connect

to the server for it's data without any problems. The server is

working fine except for remote desktop. That's the funny part.

 

Thanks for replying...

 

On Jun 27, 5:16 am, "Anthony [MVP]" <anth...@no-reply.com> wrote:

> Can you connect to the server otherwise, e.g Computer Manager? Anything in

> the event log of the server?

> Anthony,

http://www.airdesk.co.uk

Guest miketir@gmail.com
Posted

Re: Windows 2003 remote desktop not working.

 

 

Sorry, for the late reply. I was out for a few days. However, the

Remote Desktop issue has been resolved. After replacing the server's

motherboard, remote desktop started working. Don't know why the

motherboard would cause remote desktop to stop working. Anyhow, I

guess you learn something new everyday. Thanks for the help.

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