Guest jasmine999 Posted June 27, 2008 Posted June 27, 2008 My daughter wanted to reset her computer to how it was when we bought it. She clicked on the set to factory settings and went to bed. I guess she deleted windows because it says windows system 32 is not available. When we bought her laptop, the original windows cd did not come with it. We made backup cd's as soon as we turned the computer on. Why won't her comuter accept the disc's? It keeps shutting off and will not run the discs. Please help?
Guest sgopus Posted June 27, 2008 Posted June 27, 2008 RE: How do I recover windows did you boot to the cd's ? or just stick them in and see if they ran? "jasmine999" wrote: > My daughter wanted to reset her computer to how it was when we bought it. She > clicked on the set to factory settings and went to bed. I guess she deleted > windows because it says windows system 32 is not available. When we bought > her laptop, the original windows cd did not come with it. We made backup cd's > as soon as we turned the computer on. Why won't her comuter accept the > disc's? It keeps shutting off and will not run the discs. Please help?
Guest sgopus Posted June 27, 2008 Posted June 27, 2008 RE: How do I recover windows oops, I should have asked the following question, you said you made backup cd's, not restore cd's? usually at first boot up some computer manufactors will give you the option to create restore cd's, and if these are restore cd's then you need to boot to them and let the restore process run, inserting cd's as requested. "jasmine999" wrote: > My daughter wanted to reset her computer to how it was when we bought it. She > clicked on the set to factory settings and went to bed. I guess she deleted > windows because it says windows system 32 is not available. When we bought > her laptop, the original windows cd did not come with it. We made backup cd's > as soon as we turned the computer on. Why won't her comuter accept the > disc's? It keeps shutting off and will not run the discs. Please help?
Guest PA Bear [MS MVP] Posted June 27, 2008 Posted June 27, 2008 Re: How do I recover windows Have your daughter deal with it when she gets up. jasmine999 wrote: > My daughter wanted to reset her computer to how it was when we bought it. > She clicked on the set to factory settings and went to bed. I guess she > deleted windows because it says windows system 32 is not available. When > we > bought her laptop, the original windows cd did not come with it. We made > backup cd's as soon as we turned the computer on. Why won't her comuter > accept the disc's? It keeps shutting off and will not run the discs. > Please > help?
Guest dadiOH Posted June 27, 2008 Posted June 27, 2008 Re: How do I recover windows :) And if she gets stuck tell her to text her friends. dadiOH PA Bear [MS MVP] wrote: > Have your daughter deal with it when she gets up. > > jasmine999 wrote: >> My daughter wanted to reset her computer to how it was when we >> bought it. She clicked on the set to factory settings and went to >> bed. I guess she deleted windows because it says windows system 32 >> is not available. When we >> bought her laptop, the original windows cd did not come with it. We >> made backup cd's as soon as we turned the computer on. Why won't her >> comuter accept the disc's? It keeps shutting off and will not run >> the discs. Please >> help?
Guest Bob I Posted June 27, 2008 Posted June 27, 2008 Re: How do I recover windows Please contact the computer manufacturers tech support to resolve this issue. (Dell, HP or other) You have a problem with their "factory restore system". jasmine999 wrote: > My daughter wanted to reset her computer to how it was when we bought it. She > clicked on the set to factory settings and went to bed. I guess she deleted > windows because it says windows system 32 is not available. When we bought > her laptop, the original windows cd did not come with it. We made backup cd's > as soon as we turned the computer on. Why won't her comuter accept the > disc's? It keeps shutting off and will not run the discs. Please help?
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