How do I recover windows

[Guest jasmine999]

My daughter wanted to reset her computer to how it was when we bought it. She

clicked on the set to factory settings and went to bed. I guess she deleted

windows because it says windows system 32 is not available. When we bought

her laptop, the original windows cd did not come with it. We made backup cd's

as soon as we turned the computer on. Why won't her comuter accept the

disc's? It keeps shutting off and will not run the discs. Please help?

[Guest sgopus]

RE: How do I recover windows

 

did you boot to the cd's ? or just stick them in and see if they ran?

 

"jasmine999" wrote:

> My daughter wanted to reset her computer to how it was when we bought it. She

> clicked on the set to factory settings and went to bed. I guess she deleted

> windows because it says windows system 32 is not available. When we bought

> her laptop, the original windows cd did not come with it. We made backup cd's

> as soon as we turned the computer on. Why won't her comuter accept the

> disc's? It keeps shutting off and will not run the discs. Please help?

[Guest sgopus]

RE: How do I recover windows

 

oops, I should have asked the following question, you said you made backup

cd's, not restore cd's?

usually at first boot up some computer manufactors will give you the option

to create restore cd's, and if these are restore cd's then you need to boot

to them and let the restore process run, inserting cd's as requested.

 

"jasmine999" wrote:

> My daughter wanted to reset her computer to how it was when we bought it. She

> clicked on the set to factory settings and went to bed. I guess she deleted

> windows because it says windows system 32 is not available. When we bought

> her laptop, the original windows cd did not come with it. We made backup cd's

> as soon as we turned the computer on. Why won't her comuter accept the

> disc's? It keeps shutting off and will not run the discs. Please help?

[Guest PA Bear [MS MVP]]

Re: How do I recover windows

 

Have your daughter deal with it when she gets up.

 

jasmine999 wrote:

> My daughter wanted to reset her computer to how it was when we bought it.

> She clicked on the set to factory settings and went to bed. I guess she

> deleted windows because it says windows system 32 is not available. When

> we

> bought her laptop, the original windows cd did not come with it. We made

> backup cd's as soon as we turned the computer on. Why won't her comuter

> accept the disc's? It keeps shutting off and will not run the discs.

> Please

> help?

[Guest dadiOH]

Re: How do I recover windows

 

:)

 

And if she gets stuck tell her to text her friends.

 

dadiOH

 

PA Bear [MS MVP] wrote:

> Have your daughter deal with it when she gets up.

>

> jasmine999 wrote:

>> My daughter wanted to reset her computer to how it was when we

>> bought it. She clicked on the set to factory settings and went to

>> bed. I guess she deleted windows because it says windows system 32

>> is not available. When we

>> bought her laptop, the original windows cd did not come with it. We

>> made backup cd's as soon as we turned the computer on. Why won't her

>> comuter accept the disc's? It keeps shutting off and will not run

>> the discs. Please

>> help?

[Guest Bob I]

Re: How do I recover windows

 

Please contact the computer manufacturers tech support to resolve this

issue. (Dell, HP or other) You have a problem with their "factory

restore system".

 

jasmine999 wrote:

> My daughter wanted to reset her computer to how it was when we bought it. She

> clicked on the set to factory settings and went to bed. I guess she deleted

> windows because it says windows system 32 is not available. When we bought

> her laptop, the original windows cd did not come with it. We made backup cd's

> as soon as we turned the computer on. Why won't her comuter accept the

> disc's? It keeps shutting off and will not run the discs. Please help?