Windows that won't open

[Guest JMGinDC]

Windows XP Prof on 3.5 year old Dell 9200 Inspiron. Have had a

progressively worsening issue of windows not opening new screens in

Explorer and from My Documents. System seems to be running fine, then

the problem starts, I reboot, it works fine for a while, and so the

cycle goes. In Explorer I can continue to work in the open window but

hyperlinks won't open in a new window, right clicks don't work, etc.

Similar thing happens in My Documents; can open that but then can't get

into the folders in it. Also strange, very thin vertical purple line

appeared mid-screen a few months back. Any ideas? Time for a new

computer? Hourly reboots are a pain. Thanks for any help.

 

 

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JMGinDC

[Guest sgopus]

RE: Windows that won't open

 

Sounds like your video card may be on the verge of going bye bye.

The rest may be malware/spyware and or virus, do you have any software

installed to protect against these threats?

 

if so, please list what they are.

 

"JMGinDC" wrote:

>

> Windows XP Prof on 3.5 year old Dell 9200 Inspiron. Have had a

> progressively worsening issue of windows not opening new screens in

> Explorer and from My Documents. System seems to be running fine, then

> the problem starts, I reboot, it works fine for a while, and so the

> cycle goes. In Explorer I can continue to work in the open window but

> hyperlinks won't open in a new window, right clicks don't work, etc.

> Similar thing happens in My Documents; can open that but then can't get

> into the folders in it. Also strange, very thin vertical purple line

> appeared mid-screen a few months back. Any ideas? Time for a new

> computer? Hourly reboots are a pain. Thanks for any help.

>

>

> --

> JMGinDC

>

[Guest JMGinDC]

Re: Windows that won't open

 

 

Thanks for responding. I have the McAfee security suite, which is

constantly scanning and updating. What, I don't know. Technically the

thing is still under warranty through Feb 09; if it's the video card, I

could carve out a day or so to spend on the phone with Dell customer

service to get it replaced. Any tests that can be run to see if it is

the video card? Maybe I can cut the service call down to 1/2 day if I

have an idea of how to direct the lower level techs.

 

 

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JMGinDC