error 1722 on install of ACT att Lionel Chen

[Guest jamesph]

I posted the following in the wrong group so here it is again:

 

On Windows XP Pro. I am receiving error 1722 when trying to install ACT...

 

I have tried the tool package from

http://support.microsoft.com/default.aspx?scid=kb;EN-US;928080 as per Lionel

Chens suggestion but there is no change.

 

 

 

Here is the acterr.log

 

 

 

 

 

=== Verbose logging started: 19/06/2008 22:41:33 Build type: SHIP UNICODE

3.01.4000.4039 Calling process: C:\WINDOWS\system32\msiexec.exe ===

MSI © (78:80) [22:41:33:232]: Resetting cached policy values

MSI © (78:80) [22:41:33:232]: Machine policy value 'Debug' is 0

MSI © (78:80) [22:41:33:232]: ******* RunEngine:

******* Product: Application Compatibility Tookit.msi

******* Action:

******* CommandLine: **********

MSI © (78:80) [22:41:33:232]: Note: 1: 2203 2: Application Compatibility

Tookit.msi 3: -2147287038

MSI © (78:80) [22:41:33:232]: MainEngineThread is returning 2

=== Verbose logging stopped: 19/06/2008 22:41:33 ===

 

 

 

further to this I tried to run sfc /scannow but when asked to insert the XP

SP2 cd (which suggests some file corruption?) a message came up that this was

the wrong cd? could this be due to having installed SP3?

 

I have downloaded the sysinternals system monitor as per Lionel Chens

instructions ...so where do I go from here?

 

 

thanks

 

--

jph