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Windows XP SP 3 Issues

Guest John A Hansen

By Guest John A Hansen
in Windows XP

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Guest John A Hansen

Guest John A Hansen

Posted
Posted

Dear All:

 

I downloaded and installed the Windows XP Service Pack 3 this

morning on a HP M7690Y with 4 gig of ram. OS is

windows XP Media Center

 

Installation completed fine and went to reboot.

 

Machine hangs up at the logo sign and won't proceed to

the start-up.

 

Machine will come up in safe mode just fine and all systems'

seem to go OK.

 

Reboot into "last known configuration"

also hangs up at the logo

 

Any hints and suggestions are highly appreciated.

 

Best Regards

John A Hansen

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Guest Thee Chicago Wolf

Guest Thee Chicago Wolf

Posted
Posted

Re: Windows XP SP 3 Issues

 

>I downloaded and installed the Windows XP Service Pack 3 this

>morning on a HP M7690Y with 4 gig of ram. OS is

>windows XP Media Center

>

>Installation completed fine and went to reboot.

>

>Machine hangs up at the logo sign and won't proceed to

>the start-up.

>

>Machine will come up in safe mode just fine and all systems'

>seem to go OK.

>

>Reboot into "last known configuration"

>also hangs up at the logo

>

>Any hints and suggestions are highly appreciated.

>

>Best Regards

>John A Hansen

 

Does this computer have an Intel or AMD processor?

 

- Thee Chicago Wolf

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Windows XP SP 3 Issues

 

Did you install WinXP SP3 via Windows Update or manually?

 

What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed WinXP SP3?

 

 

--------------------------------------------------------------------------------

 

WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

 

Steps to take before you install WinXP SP3

http://support.microsoft.com/kb/950717

 

Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada.

 

• US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

"John A Hansen" wrote:

 

I downloaded and installed the Windows XP Service Pack 3 this morning on a HP M7690Y with 4 gig of ram. OS is windows XP Media Center

 

Installation completed fine and went to reboot.

 

Machine hangs up at the logo sign and won't proceed to the start-up.

 

Machine will come up in safe mode just fine and all systems' seem to go OK.

 

Reboot into "last known configuration" also hangs up at the logo

 

Any hints and suggestions are highly appreciated.

Guest John A Hansen

Guest John A Hansen

Posted
Posted

Re: Windows XP SP 3 Issues

 

 

"Thee Chicago Wolf" <.@.> wrote in message

news:p0fa649cbn2296h0a0jclt99vkekj17f9v@4ax.com...

> >I downloaded and installed the Windows XP Service Pack 3 this

>>morning on a HP M7690Y with 4 gig of ram. OS is

>>windows XP Media Center

>>

>>Installation completed fine and went to reboot.

>>

>>Machine hangs up at the logo sign and won't proceed to

>>the start-up.

>>

>>Machine will come up in safe mode just fine and all systems'

>>seem to go OK.

>>

>>Reboot into "last known configuration"

>>also hangs up at the logo

>>

>>Any hints and suggestions are highly appreciated.

>>

>>Best Regards

>>John A Hansen

>

> Does this computer have an Intel or AMD processor?

>

> - Thee Chicago Wolf

 

Three Chicago wolf:

 

The CPU is a Intel Duo core at 1.87 GHZ

 

John A Hansen

Guest Thee Chicago Wolf

Guest Thee Chicago Wolf

Posted
Posted

Re: Windows XP SP 3 Issues

 

>Three Chicago wolf:

>

>The CPU is a Intel Duo core at 1.87 GHZ

>

>John A Hansen

 

Do you already the Intel Chipset software installed? BIOS up to date?

 

- Thee Chicago Wolf

Guest John A Hansen

Guest John A Hansen

Posted
Posted

Re: Windows XP SP 3 Issues

 

Dear Sir:

 

Yes, I have auto updates from HP and check the HP site for downloads.

once a month.

 

Best Regards

John A Hansen

 

"Thee Chicago Wolf" <.@.> wrote in message

news:rm4b64p2aqmo72rqsrvj69r4424tdgigtf@4ax.com...

> >Three Chicago wolf:

>>

>>The CPU is a Intel Duo core at 1.87 GHZ

>>

>>John A Hansen

>

> Do you already the Intel Chipset software installed? BIOS up to date?

>

> - Thee Chicago Wolf

Guest samdogmom

Guest samdogmom

Posted
Posted

RE: Windows XP SP 3 Issues

 

Is there any chance you have an external hard drive connected via firewire?

 

If so--see this:

http://forums.microsoft.com/technet/showpost.aspx?postid=3324346&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=2

 

I had the same problem. The only way to get my system to boot was to turn

off the hard drive--force quit and then reboot with the hard drive turned

off.

 

I exchanged the sbp2port.sys file per recommendations in this thread and now

my computer boots normally again with the external firewire hard drive turned

on.

 

--

A concerned...but avid Windows user. I fight with my Mac using son every

day! (Sometimes I wonder why I try so hard!?!) Microsoft...please help me

out...at least once! I''d be so honored!

 

 

"John A Hansen" wrote:

> Dear All:

>

> I downloaded and installed the Windows XP Service Pack 3 this

> morning on a HP M7690Y with 4 gig of ram. OS is

> windows XP Media Center

>

> Installation completed fine and went to reboot.

>

> Machine hangs up at the logo sign and won't proceed to

> the start-up.

>

> Machine will come up in safe mode just fine and all systems'

> seem to go OK.

>

> Reboot into "last known configuration"

> also hangs up at the logo

>

> Any hints and suggestions are highly appreciated.

>

> Best Regards

> John A Hansen

Guest samdogmom

Guest samdogmom

Posted
Posted

RE: Windows XP SP 3 Issues

 

sorry the link I posted doesn't take you to the issue page. I'm copying and

pasting the needed information because I can't get the link to post correctly:

 

"I may have found a solution that worked for me. After upgrading to XP sp3

my computer would not boot with my external firewire drive plugged in. So,

after reading through countless forums and knowledge bases I found the answer

on Western digitals site. The problem comes from sbp2port.sys, You have to

revert to an older version(5.1.2600.2180). I found this version in the

uninstall directory on my C drive. Just replace this version with the version

SP3 installed and everything works now. I can restart my computer now with my

firewire drive plugged in. I did this a few days ago and every thing seems to

be working fine. Good luck"

 

 

"First, thanks a lot to Fantom7684, he found an easy way to fix it, at least

for me and lots of people ;-)

As he wrote, the right SP2 release of the sbp2port.sys file is 5.1.2600.2180

(European Standard date = 03/08/2004 22:59 - American Standard date =

08/03/2004 10:59 PM)

 

In fact, I just replaced the SP3 release of sbp2port.sys file with the

previous SP2 release where the file "might be used" (in other words, not in

"NtServicePackUninstall" or "ServicePackFiles\i386" folders).

 

For me, this means I replaced it only in two folders:

%SystemRoot%\system32\dllcache

%SystemRoot%\system32\drivers

 

You can found the good old SP2 release of that file in following folders:

%SystemRoot%\$NtServicePackUninstall$ (if you installed Service Pack 3 over

a Service Pack 2 release)

%SystemRoot%\Driver Cache\i386\sp2.cab (if you installed SP2 in the past)"

 

 

 

 

 

 

--

A concerned...but avid Windows user. I fight with my Mac using son every

day! (Sometimes I wonder why I try so hard!?!) Microsoft...please help me

out...at least once! I''d be so honored!

 

 

"samdogmom" wrote:

> Is there any chance you have an external hard drive connected via firewire?

>

> If so--see this:

> http://forums.microsoft.com/technet/showpost.aspx?postid=3324346&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=2

>

> I had the same problem. The only way to get my system to boot was to turn

> off the hard drive--force quit and then reboot with the hard drive turned

> off.

>

> I exchanged the sbp2port.sys file per recommendations in this thread and now

> my computer boots normally again with the external firewire hard drive turned

> on.

>

> --

> A concerned...but avid Windows user. I fight with my Mac using son every

> day! (Sometimes I wonder why I try so hard!?!) Microsoft...please help me

> out...at least once! I''d be so honored!

>

>

> "John A Hansen" wrote:

>

> > Dear All:

> >

> > I downloaded and installed the Windows XP Service Pack 3 this

> > morning on a HP M7690Y with 4 gig of ram. OS is

> > windows XP Media Center

> >

> > Installation completed fine and went to reboot.

> >

> > Machine hangs up at the logo sign and won't proceed to

> > the start-up.

> >

> > Machine will come up in safe mode just fine and all systems'

> > seem to go OK.

> >

> > Reboot into "last known configuration"

> > also hangs up at the logo

> >

> > Any hints and suggestions are highly appreciated.

> >

> > Best Regards

> > John A Hansen

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