Guest Gordie Posted June 27, 2008 Posted June 27, 2008 I'm fighting a pesky error, that I believe is in XP. System is XP Pro SP3 with all updates. Office 2003 suite is currently installed. I have a retail boxed CD of Office 2007 Home and Student. The first thing that appears when it is loaded is a message: "D:\HomeStudentr.WW\OSETUP.DLL digital signature does not validate or is not present." Click OK and nothing more is done/seen. There are many reports of this problem in the Office 2007 sites, most replies focus on the CD. It is NOT the CD. It works fine on another computer, also I get the same error with this computer and another CD of Office 2007 HSE. It is not the CD reader either. Following some suggestions, I used WinZip to extract the files and put them on a clean USB HDD. Same thing happens there, too. It is definitely a software problem in XP or whatever install package Office is using. If the software in the system is corrupted somehow, what is the fix? Might it be a missing root Certificate Authority? Miss-behavior by a 3rd party firewall (it is using CA)? Many would appreciate a real solution to this problem.
Guest Andrew E. Posted June 28, 2008 Posted June 28, 2008 RE: digital signature does not validate or is not present Few years ago had seen same problem(s) with office..To chk signatures, go to run,type:SigVerif Use the custom or browse for specific locations... "Gordie" wrote: > I'm fighting a pesky error, that I believe is in XP. System is XP Pro SP3 > with all updates. > > Office 2003 suite is currently installed. I have a retail boxed CD of Office > 2007 Home and Student. The first thing that appears when it is loaded is a > message: "D:\HomeStudentr.WW\OSETUP.DLL digital signature does not validate > or is not present." Click OK and nothing more is done/seen. > > There are many reports of this problem in the Office 2007 sites, most > replies focus on the CD. It is NOT the CD. It works fine on another computer, > also I get the same error with this computer and another CD of Office 2007 > HSE. It is not the CD reader either. Following some suggestions, I used > WinZip to extract the files and put them on a clean USB HDD. Same thing > happens there, too. It is definitely a software problem in XP or whatever > install package Office is using. > > If the software in the system is corrupted somehow, what is the fix? > Might it be a missing root Certificate Authority? > Miss-behavior by a 3rd party firewall (it is using CA)? > > Many would appreciate a real solution to this problem.
Guest Gordie Posted June 28, 2008 Posted June 28, 2008 RE: digital signature does not validate or is not present Thank you, Andrew E. I scanned a clean system (not the one having this problem) and found 31 files that are not digitally signed. Most are in a spool folder and relate to various printers. Perhaps a property was set in the registry that enforces digital signatures on that system. Otherwise, why would the install fail? Curious. It just 'feels' like a bug. One always begins to think of malware. Other ideas, anyone? "Andrew E." wrote: > Few years ago had seen same problem(s) with office..To chk signatures, > go to run,type:SigVerif Use the custom or browse for specific locations... > > "Gordie" wrote: > > > I'm fighting a pesky error, that I believe is in XP. System is XP Pro SP3 > > with all updates. > > > > Office 2003 suite is currently installed. I have a retail boxed CD of Office > > 2007 Home and Student. The first thing that appears when it is loaded is a > > message: "D:\HomeStudentr.WW\OSETUP.DLL digital signature does not validate > > or is not present." Click OK and nothing more is done/seen. > > > > There are many reports of this problem in the Office 2007 sites, most > > replies focus on the CD. It is NOT the CD. It works fine on another computer, > > also I get the same error with this computer and another CD of Office 2007 > > HSE. It is not the CD reader either. Following some suggestions, I used > > WinZip to extract the files and put them on a clean USB HDD. Same thing > > happens there, too. It is definitely a software problem in XP or whatever > > install package Office is using. > > > > If the software in the system is corrupted somehow, what is the fix? > > Might it be a missing root Certificate Authority? > > Miss-behavior by a 3rd party firewall (it is using CA)? > > > > Many would appreciate a real solution to this problem.
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