digital signature does not validate or is not present

[Guest Gordie]

I'm fighting a pesky error, that I believe is in XP. System is XP Pro SP3

with all updates.

 

Office 2003 suite is currently installed. I have a retail boxed CD of Office

2007 Home and Student. The first thing that appears when it is loaded is a

message: "D:\HomeStudentr.WW\OSETUP.DLL digital signature does not validate

or is not present." Click OK and nothing more is done/seen.

 

There are many reports of this problem in the Office 2007 sites, most

replies focus on the CD. It is NOT the CD. It works fine on another computer,

also I get the same error with this computer and another CD of Office 2007

HSE. It is not the CD reader either. Following some suggestions, I used

WinZip to extract the files and put them on a clean USB HDD. Same thing

happens there, too. It is definitely a software problem in XP or whatever

install package Office is using.

 

If the software in the system is corrupted somehow, what is the fix?

Might it be a missing root Certificate Authority?

Miss-behavior by a 3rd party firewall (it is using CA)?

 

Many would appreciate a real solution to this problem.

[Guest Andrew E.]

RE: digital signature does not validate or is not present

 

Few years ago had seen same problem(s) with office..To chk signatures,

go to run,type:SigVerif Use the custom or browse for specific locations...

 

"Gordie" wrote:

> I'm fighting a pesky error, that I believe is in XP. System is XP Pro SP3

> with all updates.

>

> Office 2003 suite is currently installed. I have a retail boxed CD of Office

> 2007 Home and Student. The first thing that appears when it is loaded is a

> message: "D:\HomeStudentr.WW\OSETUP.DLL digital signature does not validate

> or is not present." Click OK and nothing more is done/seen.

>

> There are many reports of this problem in the Office 2007 sites, most

> replies focus on the CD. It is NOT the CD. It works fine on another computer,

> also I get the same error with this computer and another CD of Office 2007

> HSE. It is not the CD reader either. Following some suggestions, I used

> WinZip to extract the files and put them on a clean USB HDD. Same thing

> happens there, too. It is definitely a software problem in XP or whatever

> install package Office is using.

>

> If the software in the system is corrupted somehow, what is the fix?

> Might it be a missing root Certificate Authority?

> Miss-behavior by a 3rd party firewall (it is using CA)?

>

> Many would appreciate a real solution to this problem.

[Guest Gordie]

RE: digital signature does not validate or is not present

 

Thank you, Andrew E. I scanned a clean system (not the one having this

problem) and found 31 files that are not digitally signed. Most are in a

spool folder and relate to various printers.

 

Perhaps a property was set in the registry that enforces digital signatures

on that system. Otherwise, why would the install fail? Curious.

 

It just 'feels' like a bug. One always begins to think of malware.

 

Other ideas, anyone?

 

"Andrew E." wrote:

> Few years ago had seen same problem(s) with office..To chk signatures,

> go to run,type:SigVerif Use the custom or browse for specific locations...

>

> "Gordie" wrote:

>

> > I'm fighting a pesky error, that I believe is in XP. System is XP Pro SP3

> > with all updates.

> >

> > Office 2003 suite is currently installed. I have a retail boxed CD of Office

> > 2007 Home and Student. The first thing that appears when it is loaded is a

> > message: "D:\HomeStudentr.WW\OSETUP.DLL digital signature does not validate

> > or is not present." Click OK and nothing more is done/seen.

> >

> > There are many reports of this problem in the Office 2007 sites, most

> > replies focus on the CD. It is NOT the CD. It works fine on another computer,

> > also I get the same error with this computer and another CD of Office 2007

> > HSE. It is not the CD reader either. Following some suggestions, I used

> > WinZip to extract the files and put them on a clean USB HDD. Same thing

> > happens there, too. It is definitely a software problem in XP or whatever

> > install package Office is using.

> >

> > If the software in the system is corrupted somehow, what is the fix?

> > Might it be a missing root Certificate Authority?

> > Miss-behavior by a 3rd party firewall (it is using CA)?

> >

> > Many would appreciate a real solution to this problem.