Adobe dialog that won't go away

[Guest Larry]

Sorry for asking an XP question here, but I couldn't find a newsgroup on XP.

 

I have a five year old Dell laptop with Windows XP that someone gave me

recently. Half the time, whenever you click or right-click on anything, a

dialog appears saying, "configuring [or installing] Adobe 8.1." This dialog

box just hangs, and you have to click it several times to get rid of it.

 

I went to Add/Remove programs dialog box, and guess what? It's empty, none

of the programs on the computer are showing at all.

 

I went to the Adobe folder in the Program Files folder, thinking of simply

deleting all the Adobe fiiles. There are two folders in it, one for version

7, and one for version 8, but when I try to delete, I get message saying I

can't do this with certain files which are being used or something. (Sorry

I'm not quoting it exactly.)

 

So: this dialog box keeps hanging up the computer, and there seems no way

to get rid of Adobe on the computer. And the Add-Remove box is messed up.

 

Any suggestions?

 

Thanks,

Larry

[Guest PA Bear [MS MVP]]

Re: Adobe dialog that won't go away

 

WinXP-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.windowsxp.general

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

Larry wrote:

> Sorry for asking an XP question here, but I couldn't find a newsgroup on

> XP.

>

> I have a five year old Dell laptop with Windows XP that someone gave me

> recently. Half the time, whenever you click or right-click on anything, a

> dialog appears saying, "configuring [or installing] Adobe 8.1." This

> dialog

> box just hangs, and you have to click it several times to get rid of it.

>

> I went to Add/Remove programs dialog box, and guess what? It's empty, none

> of the programs on the computer are showing at all.

>

> I went to the Adobe folder in the Program Files folder, thinking of simply

> deleting all the Adobe fiiles. There are two folders in it, one for

> version

> 7, and one for version 8, but when I try to delete, I get message saying I

> can't do this with certain files which are being used or something.

> (Sorry

> I'm not quoting it exactly.)

>

> So: this dialog box keeps hanging up the computer, and there seems no

> way

> to get rid of Adobe on the computer. And the Add-Remove box is messed up.

>

> Any suggestions?

>

> Thanks,

> Larry

[Guest Don Phillipson]

Re: Adobe dialog that won't go away

 

"Larry" <larry328NOSPAM@att.net> wrote in message

news:exhPgZV2IHA.3688@TK2MSFTNGP06.phx.gbl...

> Sorry for asking an XP question here, but I couldn't find a newsgroup on

XP.

>

> I have a five year old Dell laptop with Windows XP that someone gave me

> recently. Half the time, whenever you click or right-click on anything, a

> dialog appears saying, "configuring [or installing] Adobe 8.1." This

dialog

> box just hangs, and you have to click it several times to get rid of it.

>

> I went to Add/Remove programs dialog box, and guess what? It's empty, none

> of the programs on the computer are showing at all.

>

> I went to the Adobe folder in the Program Files folder, thinking of simply

> deleting all the Adobe fiiles. There are two folders in it, one for

version

> 7, and one for version 8, but when I try to delete, I get message saying I

> can't do this with certain files which are being used or something.

(Sorry

> I'm not quoting it exactly.)

>

> So: this dialog box keeps hanging up the computer, and there seems no

way

> to get rid of Adobe on the computer. And the Add-Remove box is messed up.

 

1. Since you use XP, you will get better results in an XP newsgroup.

2. E.g. XP users will tell you that Adobe Reader v.8 seems seriously

buggy (which was why it was amended so soon.)

3. Your swiftest solution is probably

-- DELete everything in C:\Temp and C:\Windows\Temp

in case an incomplete installation causes your system hang.

-- Download (to a known directory on your PC) the large

files (20 to 30 Mb?) to instal both version 7 and version

8 of Adobe Reader.

4. Uninstal your current Reader(s) and remove its

parent subdirectory.

5. Instal Adobe Reader v.7 and run as normal. If this

meets your functional needs, do not bother with

Reader v.8 for some months (hoping it may be fully debugged.)

 

--

Don Phillipson

Carlsbad Springs

(Ottawa, Canada)

[Guest J. P. Gilliver]

Re: Adobe dialog that won't go away

 

Don Phillipson wrote:

[]

> 2. E.g. XP users will tell you that Adobe Reader v.8 seems seriously

> buggy (which was why it was amended so soon.)

[]

> 5. Instal Adobe Reader v.7 and run as normal. If this

> meets your functional needs, do not bother with

> Reader v.8 for some months (hoping it may be fully debugged.)

 

Or Foxit 2.3. (Even runs on 98SElite - well, 2.2 does, can't remember if

I've tried 2.3 yet.) I've yet to find anything _I_ want to do with a .pdf

reader that Acrobat does which Foxit doesn't, and the latter is _far_

smaller (and less intrusive).

--

J. P. Gilliver | Tel. +44 1634 203298