What is c:/windows/installer?

[Guest its_my_dime]

I am trying to remove the last pieces of Norton software. I've run the

Symantec Removal Tool. Add/Remove programs shows something called:

Symantec Technical Support Web Controls still remaining. I have no idea

which program initially installed it and there is nothing on the Symantec

web site.

 

Clicking REMOVE gathers info and then says that it can't find

SymADataWeb.msi in c/windows/installer. Search finds neither the file nor

the folder on my computer. I can, however, download the msi file from the

Symantec web site but don't know where to put it.

 

Help, please.

[Guest its_my_dime]

Re: What is c:/windows/installer?

 

OK. Cancel this request for info. Symantec left a whole bunch of stuff in

the registry that I manually removed. That seems to have eliminated the

reference to the program in add/remove.

 

 

 

"its_my_dime" <its_my_dime@yahoo.com.spam(hold the .spam)> wrote in message

news:OGWdGSr2IHA.548@TK2MSFTNGP06.phx.gbl...

>I am trying to remove the last pieces of Norton software. I've run the

>Symantec Removal Tool. Add/Remove programs shows something called:

> Symantec Technical Support Web Controls still remaining. I have no idea

> which program initially installed it and there is nothing on the Symantec

> web site.

>

> Clicking REMOVE gathers info and then says that it can't find

> SymADataWeb.msi in c/windows/installer. Search finds neither the file nor

> the folder on my computer. I can, however, download the msi file from the

> Symantec web site but don't know where to put it.

>

> Help, please.

>

>

>

>

>

[Guest Sean.May]

Re: What is c:/windows/installer?

 

 

The installer folder houses install packages for pretty much all

software you've installed on your PC, including drivers and so forth.

Each package pertrains to a certain program, and is usually kept there

to assist with uninstallation of said software. Sometimes removing a

corrupted uninstall file can help resolve issues surrounding that

program etc, but that sort of thing is usually a list-ditch effort.

 

If you want to see which files are for which programs etc, either

browse to your C:\Windows\Installer folder or click Start, Run, type

Installer and hit OK. Then click the View menu, click Choose Details

and select the Title option. This will populate after a few moments and

you can see which is which.

 

Norton uninstallation issues are fun. :) Good luck!

[Guest its_my_dime]

Re: What is c:/windows/installer?

 

 

Thanks. Found it. What are all the *.tmp files?

 

Do I need them?

 

 

 

 

"Sean.May" <Sean.May.3bulgc@no.email.invalid> wrote in message

news:Sean.May.3bulgc@no.email.invalid...

>

> The installer folder houses install packages for pretty much all

> software you've installed on your PC, including drivers and so forth.

> Each package pertrains to a certain program, and is usually kept there

> to assist with uninstallation of said software. Sometimes removing a

> corrupted uninstall file can help resolve issues surrounding that

> program etc, but that sort of thing is usually a list-ditch effort.

>

> If you want to see which files are for which programs etc, either

> browse to your C:\Windows\Installer folder or click Start, Run, type

> Installer and hit OK. Then click the View menu, click Choose Details

> and select the Title option. This will populate after a few moments and

> you can see which is which.

>

> Norton uninstallation issues are fun. :) Good luck!

>

>