Illustrator keys mapping to different characters

[Guest Liam]

I have a co-worker using Adobe Illustrator CS3 on a Windows XP Pro PC.

Starting last week he's noticed in Illustrator and ONLY Illustrator

whatever keys he presses provides the wrong characters. Like "A"

actually produces a "Q", etc.

He's tried reinstalling the program, but no change.

Any ideas what this could be??

Thanks,

Liam

[Guest Liam]

Re: Illustrator keys mapping to different characters

 

On Jun 30, 12:47 pm, Liam <n...@celticbear.com> wrote:

> I have a co-worker using Adobe Illustrator CS3 on a Windows XP Pro PC.

> Starting last week he's noticed in Illustrator and ONLY Illustrator

> whatever keys he presses provides the wrong characters. Like "A"

> actually produces a "Q", etc.

> He's tried reinstalling the program, but no change.

> Any ideas what this could be??

> Thanks,

> Liam

 

UPDATE!

I got some additional information that may change things.

It started happening to his Photoshop, and I found out it's not ALL

the characters that's affected.

a maps to q and vise versa.

m maps to a comma, but the comma's a comma.

w maps to z and vise versa.

2 maps to an e with a tilde.

It's not just in text tool; if he tries to Ctrl+z it acts like he's

doing a Ctrl+w, Ctrl+a acts like Ctrl+q, etc.

 

But then, he changed the font he was using in Photoshop, and both

programs started working again.

Switched back to the original font, still working.

I think it's a coincidence because surely the font has no control over

program usage like Ctrl+z.

 

Any ideas at all? For all we know this problem could crop back up

again any time.

Thanks,

-Liam

[Guest Doum]

Re: Illustrator keys mapping to different characters

 

Liam <news@celticbear.com> écrivait news:51647912-6da2-4a29-a3cf-

74b8adc2ca84@k30g2000hse.googlegroups.com:

> On Jun 30, 12:47 pm, Liam <n...@celticbear.com> wrote:

>> I have a co-worker using Adobe Illustrator CS3 on a Windows XP Pro PC.

>> Starting last week he's noticed in Illustrator and ONLY Illustrator

>> whatever keys he presses provides the wrong characters. Like "A"

>> actually produces a "Q", etc.

>> He's tried reinstalling the program, but no change.

>> Any ideas what this could be??

>> Thanks,

>> Liam

>

> UPDATE!

> I got some additional information that may change things.

> It started happening to his Photoshop, and I found out it's not ALL

> the characters that's affected.

> a maps to q and vise versa.

> m maps to a comma, but the comma's a comma.

> w maps to z and vise versa.

> 2 maps to an e with a tilde.

> It's not just in text tool; if he tries to Ctrl+z it acts like he's

> doing a Ctrl+w, Ctrl+a acts like Ctrl+q, etc.

>

> But then, he changed the font he was using in Photoshop, and both

> programs started working again.

> Switched back to the original font, still working.

> I think it's a coincidence because surely the font has no control over

> program usage like Ctrl+z.

>

> Any ideas at all? For all we know this problem could crop back up

> again any time.

> Thanks,

> -Liam

>

 

Where are you located? The mapping you describe looks like an european

French keyboard known as AZERTY. The normal north american keyboard is

known as QWERTY, those terms come from the 6 first letters of the first

row of letters on the keyboard.

 

Is there a way to change the keyboard directly in Adobe's program?

 

I would ask in an Adobe forum if I were you.

 

DG

[Guest Liam]

Re: Illustrator keys mapping to different characters

 

On Jul 1, 7:42 am, Doum <m...@domain.net> wrote:

> Liam <n...@celticbear.com> écrivait news:51647912-6da2-4a29-a3cf-

> 74b8adc2c...@k30g2000hse.googlegroups.com:

>

>

>

> > On Jun 30, 12:47 pm, Liam <n...@celticbear.com> wrote:

> >> I have a co-worker using Adobe Illustrator CS3 on a Windows XP Pro PC.

> >> Starting last week he's noticed in Illustrator and ONLY Illustrator

> >> whatever keys he presses provides the wrong characters. Like "A"

> >> actually produces a "Q", etc.

> >> He's tried reinstalling the program, but no change.

> >> Any ideas what this could be??

> >> Thanks,

> >> Liam

>

> > UPDATE!

> > I got some additional information that may change things.

> > It started happening to hisPhotoshop, and I found out it's not ALL

> > the characters that's affected.

> > a maps to q and vise versa.

> > m maps to a comma, but the comma's a comma.

> > w maps to z and vise versa.

> > 2 maps to an e with a tilde.

> > It's not just in text tool; if he tries to Ctrl+z it acts like he's

> > doing a Ctrl+w, Ctrl+a acts like Ctrl+q, etc.

>

> > But then, he changed the font he was using inPhotoshop, and both

> > programs started working again.

> > Switched back to the original font, still working.

> > I think it's a coincidence because surely the font has no control over

> > program usage like Ctrl+z.

>

> > Any ideas at all? For all we know this problem could crop back up

> > again any time.

> > Thanks,

> > -Liam

>

> Where are you located? The mapping you describe looks like an european

> French keyboard known as AZERTY. The normal north american keyboard is

> known as QWERTY, those terms come from the 6 first letters of the first

> row of letters on the keyboard.

>

> Is there a way to change the keyboard directly in Adobe's program?

>

> I would ask in an Adobe forum if I were you.

>

> DG

 

I'm in the US, and he's using standard US keyboard layout.

Can't find any way to change keyboard layout in Photoshop...but

looking at an image of a French keyboard online, it does look like

this may be what's happening!

I have asked on the Adobe forums, and people there are stumped as well.