Virus help big time needed

[dannyd]

Hi all, I dont really know where to start-

 

I think I got a bad virus yesterday, an antivirus kept telling me I had 29 infections and there was no link to remove these with my free antivirus- the only way to remove these was to register and pay $60 dollars I guess for the propery antivirus package.

This virus totally took over i could not do much without messages popping up telling me about a threat.

 

I noticed that i also had avast free antivirus installed- i did several scans on this expecting it to show 29 infections also which it did not there was one thing found, I did a boot scan which deleted a lot of things.

 

Now my problem is i think the boot scan deleted too much as i cant do nothing on the pc, there is no antivirus now so i do not know if the virus has gone or if im still infected but unaware.

 

I tried to download avg free which it will not do, I wanted to creat a new profile account on the control panel and I cant, i literally cannot do anything apart from surf the web, everything i try brings an error message saying 'Application not found'.

 

Any suggestions greatly welcomed, right now I think a heavy hammer seems a good idea!

 

thanks for reading

[Jelly Bean]

the only way to remove these was to register and pay $60 dollars I guess for the propery antivirus package.

 

That money you spent was a scam to take your money and possibly steal your personal data and bank details.....It was not an antivirus program but a rouge popup wich was infact the infection/virus itself.You never had any infection other than that rouge AV popup.....

 

I would be changing all memail,Facebook etc account passwords and contacting your bank to be on the safe side....

 

As for the computer do you have recovery disk,install disk or do you know if you have a hidden recovery partition?

[Starbuck]

Hi dannyd

 

Now my problem is i think the boot scan deleted too much as i cant do nothing on the pc, there is no antivirus now so i do not know if the virus has gone or if im still infected but unaware.

Can you explain in more detail please:

Have your Desktop icons disappeared?

Are the programs in your Start Menu still there?

What was the name of the program that asked for the money?

 

These are the things i need to know before we continue.

 

Thanks