Relakks, VPN, and svchost.exe

[Guest Bruno]

Hi,

 

Whenever I use Windows XP SP2 with the VPN provider Relakks

(https://www.relakks.com/), one instance of svchost.exe crashes (1) after a

few minutes. The VPN connection was created using the Windows New Connection

Wizard. I didn't install any VPN programs.

 

If I double click on the VPN connection icon in the system tray after

svchost.exe has crashed, the status window pops up then immediately

disappears.

 

Even if I restart the services manually (except for "Windows

Firewall/Internet Connection Sharing (ICS)"--I get an "access denied" error

message when I try to restart it), I have only a very limited access to the

Internet (web downloads started before the crash continue, but I can't

browse the web, I'm offline according to OE, etc.) until the computer is

rebooted.

 

I used SecureIX for months and never had this problem. I tried with an old

Ghost backup of the Windows partition but the problem remains.

 

Does anyone know if there is a fix or a good program I could use instead of

the Windows VPN client?

 

 

__

1

 

* tasklist/svc -- svchost.exe before the crash:

 

AudioSrv, Browser, CryptSvc, Dhcp, dmserver, EventSystem,

FastUserSwitchingCompatibility, lanmanserver, lanmanworkstation, Netman,

Nla, RasMan, seclogon, SENS, SharedAccess, ShellHWDetection, TapiSrv,

Themes, TrkWks, W32Time, winmgmt, WZCSVC

 

* tasklist/svc -- svchost.exe after the crash:

 

EventSystem, SENS, Themes, winmgmt

 

* Administrative Tools -- Services that are stopped when svchost.exe

crashes:

 

Computer Browser

Cryptographic Services

DHCP Client

Distributed Link Tracking Client

Fast User Switching Compatibility

Logical Disk Manager

Network Connections

Network Location Awareness (NLA)

Remote Access Connection Manager

Secondary Logon

Server

Shell Hardware Detection

Telephony

Windows Audio

Windows Firewall/Internet Connection Sharing (ICS)

Wireless Zero Configuration

Workstation

 

* Event Viewer:

 

Application popup: svchost.exe - Application Error : The exception unknown

software exception (0xc0000409) occurred in the application at location

0x5b86a3c0.

[Guest GTI]

Re: Relakks, VPN, and svchost.exe

 

 

I'm having the same problem with another VPN provider which is also

using XP's New Connection Wizard. If I just ignore it everything works

fine. Is it ok to just ignore it? TIA.

 

 

--

GTI

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