IE cannot display webpage

July 2, 2008

Re: IE cannot display webpage

Privacy settings and contents are fine. There is nothing being blocked.

--

Thanks In Advance

Joy

"its_my_dime" wrote:

>

> "HeyBub" <heybub@gmail.com> wrote in message

> news:O5k2NHI3IHA.5060@TK2MSFTNGP02.phx.gbl...

> > Joy wrote:

> >> I am very frustrated. I've been trying to get onto one website which

> >> I've always been able to do and for the last week or so I keep

> >> getting this message. I have IE 7 and windows xp and everything is

> >> up to date. I run McAfee security suite. I have tried everything on

> >> the solutions page except for setting the computer back to the way it

> >> was when I bought it. I would rather not do that. I have tried

> >> deleting sp 3 and that hasn't helped. I've also tried deleting a

> >> couple of the security updates for IE and that hasn't helped. Should

> >> I be deleting IE 7 and going back to IE 6? I'm really needing to get

> >> onto that site. It is just the one site. I can get onto others.

> >> Help would be greatly appreciated.

> >

> > Is it possible you have some sort of "net nanny" software installed? You

> > know, those monitor programs that prevent access to immoral, perfidious,

> > treacherous, perverted, or sites involving naked vegetables.

>

> ALSO:

>

> IE tools internet options privacy settings

>

> Are you somehow blocking the site?

>

> IE tools internet options content

>

> Is everything enabled?

>

July 2, 2008

Re: IE cannot display webpage

Yes, Boot to Safe Mode with Networking. ONLY test the one site since

your security software isn't loaded. If the page loads then McAfee is at

fault.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>I can still load sites like amazon and chapters. All my other book marks

> seem to work except this one. I did try using an alternative user and

> the

> same problem occurs. Do you know how one checks to see if it is McAfee?

> --

> Thanks In Advance

> Joy

>

> "R. McCarty" wrote:

>

>> Does this inability to load sites affect only this bookstore or other

>> ones as well ? Did you try using an alternate XP account/profile

>> to see if it is just your day-to-day profile that is having problems?

>> If another user account works then it's your profile - if not I'd still

>> wager that using McAfee is at the root of this problem. Just turning

>> off the firewall in McAfee Security Suite still leaves other parts of

>> it's protection enabled/running in the background.

>>

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> > I've tried that already, but I get the same message. Maybe I'm doing

>> > that

>> > wrong.

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "R. McCarty" wrote:

>> >

>> >> There is one other thing you might consider. All your Web DNS

>> >> translation is done by your ISP. You can use an alternate DNS

>> >> server and see if the URL will load.

>> >>

>> >> One free DNS provider is linked below:

>> >> http://www.opendns.com/

>> >> *Just follow the "Get Started" button for instructions.

>> >>

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> > Thanks for your suggestions. I did that, but I still can't get onto

>> >> > the

>> >> > site.

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "its_my_dime" wrote:

>> >> >

>> >> >> Two more suggestions:

>> >> >>

>> >> >> START - SEARCH for any file with the word - christianbook - as part

>> >> >> of

>> >> >> the

>> >> >> file name. If you find it, delete it or change the file name.

>> >> >>

>> >> >> Set a restore point. Then -

>> >> >>

>> >> >> START - RUN - regedit. Search the registry for the word -

>> >> >> christianbook -

>> >> >> delete them.

>> >> >>

>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >> >

>> >> >> > I am connected with broadband, I believe.

>> >> >> >

>> >> >> > I don't believe I have a router ~ that's to connect with other

>> >> >> > computers,

>> >> >> > right? I'm just running one computer in the house.

>> >> >> > --

>> >> >> > Thanks In Advance

>> >> >> > Joy

>> >> >> >

>> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >

>> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or IE6?

>> >> >> >> (These

>> >> >> >> are

>> >> >> >> just questions, not recommendations.)

>> >> >> >>

>> >> >> >> How do you connect (e.g., ADSL; cable; dial-up; satellite)? Is

>> >> >> >> a

>> >> >> >> router

>> >> >> >> involved?

>> >> >> >> --

>> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

>> >> >> >> 2002

>> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >> >> DTS-L http://dts-l.net/

>> >> >> >>

>> >> >> >> Joy wrote:

>> >> >> >> > It is http://www.christianbook.com

>> >> >> >> > I know that they are having no problems on their end since I

>> >> >> >> > called

>> >> >> >> > them.

>> >> >> >> > I

>> >> >> >> > just can't get through on my end.

>> >> >> >> >

>> >> >> >> >> What website is it?

>> >> >> >> >> --

>> >> >> >> >> IE-specific newsgroup:

>> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >> >> >>

>> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

>> >> >> >> >> 2002

>> >> >> >> >>

>> >> >> >> >> Joy wrote:

>> >> >> >> >>> I am very frustrated. I've been trying to get onto one

>> >> >> >> >>> website

>> >> >> >> >>> which

>> >> >> >> >>> I've

>> >> >> >> >>> always been able to do and for the last week or so I keep

>> >> >> >> >>> getting

>> >> >> >> >>> this

>> >> >> >> >>> message. I have IE 7 and windows xp and everything is up to

>> >> >> >> >>> date.

>> >> >> >> >>> I

>> >> >> >> >>> run

>> >> >> >> >>> McAfee security suite. I have tried everything on the

>> >> >> >> >>> solutions

>> >> >> >> >>> page

>> >> >> >> >>> except

>> >> >> >> >>> for setting the computer back to the way it was when I

>> >> >> >> >>> bought

>> >> >> >> >>> it.

>> >> >> >> >>> I

>> >> >> >> >>> would

>> >> >> >> >>> rather not do that. I have tried deleting sp 3 and that

>> >> >> >> >>> hasn't

>> >> >> >> >>> helped.

>> >> >> >> >>> I've also tried deleting a couple of the security updates

>> >> >> >> >>> for

>> >> >> >> >>> IE

>> >> >> >> >>> and

>> >> >> >> >>> that

>> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going back to

>> >> >> >> >>> IE

>> >> >> >> >>> 6?

>> >> >> >> >>> I'm

>> >> >> >> >>> really needing to get onto that site. It is just the one

>> >> >> >> >>> site.

>> >> >> >> >>> I

>> >> >> >> >>> can

>> >> >> >> >>> get

>> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >> >> >>

>> >> >>

>> >>

>>

July 3, 2008

Re: IE cannot display webpage

Have you tried going to another site then clicking on tools followed by

diagnose connection problems?

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:026AD5FB-FBE0-4ED2-AD9E-FCAC06E70EB5@microsoft.com...

> Privacy settings and contents are fine. There is nothing being blocked.

> --

> Thanks In Advance

> Joy

>

> "its_my_dime" wrote:

>

>>

>> "HeyBub" <heybub@gmail.com> wrote in message

>> news:O5k2NHI3IHA.5060@TK2MSFTNGP02.phx.gbl...

>> > Joy wrote:

>> >> I am very frustrated. I've been trying to get onto one website which

>> >> I've always been able to do and for the last week or so I keep

>> >> getting this message. I have IE 7 and windows xp and everything is

>> >> up to date. I run McAfee security suite. I have tried everything on

>> >> the solutions page except for setting the computer back to the way it

>> >> was when I bought it. I would rather not do that. I have tried

>> >> deleting sp 3 and that hasn't helped. I've also tried deleting a

>> >> couple of the security updates for IE and that hasn't helped. Should

>> >> I be deleting IE 7 and going back to IE 6? I'm really needing to get

>> >> onto that site. It is just the one site. I can get onto others.

>> >> Help would be greatly appreciated.

>> >

>> > Is it possible you have some sort of "net nanny" software installed?

>> > You

>> > know, those monitor programs that prevent access to immoral,

>> > perfidious,

>> > treacherous, perverted, or sites involving naked vegetables.

>>

>> ALSO:

>>

>> IE tools internet options privacy settings

>>

>> Are you somehow blocking the site?

>>

>> IE tools internet options content

>>

>> Is everything enabled?

>>

July 3, 2008

Re: IE cannot display webpage

I went to safe mode w/networking and it still did not load. McAfee was still

showing on my bar at the bottom. Does that mean it was still operating?

--

Thanks In Advance

Joy

"R. McCarty" wrote:

> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

> your security software isn't loaded. If the page loads then McAfee is at

> fault.

>

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >I can still load sites like amazon and chapters. All my other book marks

> > seem to work except this one. I did try using an alternative user and

> > the

> > same problem occurs. Do you know how one checks to see if it is McAfee?

> > --

> > Thanks In Advance

> > Joy

> >

> > "R. McCarty" wrote:

> >

> >> Does this inability to load sites affect only this bookstore or other

> >> ones as well ? Did you try using an alternate XP account/profile

> >> to see if it is just your day-to-day profile that is having problems?

> >> If another user account works then it's your profile - if not I'd still

> >> wager that using McAfee is at the root of this problem. Just turning

> >> off the firewall in McAfee Security Suite still leaves other parts of

> >> it's protection enabled/running in the background.

> >>

> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> > I've tried that already, but I get the same message. Maybe I'm doing

> >> > that

> >> > wrong.

> >> > --

> >> > Thanks In Advance

> >> > Joy

> >> >

> >> > "R. McCarty" wrote:

> >> >

> >> >> There is one other thing you might consider. All your Web DNS

> >> >> translation is done by your ISP. You can use an alternate DNS

> >> >> server and see if the URL will load.

> >> >>

> >> >> One free DNS provider is linked below:

> >> >> http://www.opendns.com/

> >> >> *Just follow the "Get Started" button for instructions.

> >> >>

> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >> > Thanks for your suggestions. I did that, but I still can't get onto

> >> >> > the

> >> >> > site.

> >> >> > --

> >> >> > Thanks In Advance

> >> >> > Joy

> >> >> >

> >> >> > "its_my_dime" wrote:

> >> >> >

> >> >> >> Two more suggestions:

> >> >> >>

> >> >> >> START - SEARCH for any file with the word - christianbook - as part

> >> >> >> of

> >> >> >> the

> >> >> >> file name. If you find it, delete it or change the file name.

> >> >> >>

> >> >> >> Set a restore point. Then -

> >> >> >>

> >> >> >> START - RUN - regedit. Search the registry for the word -

> >> >> >> christianbook -

> >> >> >> delete them.

> >> >> >>

> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >> >> >

> >> >> >> > I am connected with broadband, I believe.

> >> >> >> >

> >> >> >> > I don't believe I have a router ~ that's to connect with other

> >> >> >> > computers,

> >> >> >> > right? I'm just running one computer in the house.

> >> >> >> > --

> >> >> >> > Thanks In Advance

> >> >> >> > Joy

> >> >> >> >

> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >> >> >

> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or IE6?

> >> >> >> >> (These

> >> >> >> >> are

> >> >> >> >> just questions, not recommendations.)

> >> >> >> >>

> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up; satellite)? Is

> >> >> >> >> a

> >> >> >> >> router

> >> >> >> >> involved?

> >> >> >> >> --

> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

> >> >> >> >> 2002

> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >> >> >> DTS-L http://dts-l.net/

> >> >> >> >>

> >> >> >> >> Joy wrote:

> >> >> >> >> > It is http://www.christianbook.com

> >> >> >> >> > I know that they are having no problems on their end since I

> >> >> >> >> > called

> >> >> >> >> > them.

> >> >> >> >> > I

> >> >> >> >> > just can't get through on my end.

> >> >> >> >> >

> >> >> >> >> >> What website is it?

> >> >> >> >> >> --

> >> >> >> >> >> IE-specific newsgroup:

> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >> >> >> >>

> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

> >> >> >> >> >> 2002

> >> >> >> >> >>

> >> >> >> >> >> Joy wrote:

> >> >> >> >> >>> I am very frustrated. I've been trying to get onto one

> >> >> >> >> >>> website

> >> >> >> >> >>> which

> >> >> >> >> >>> I've

> >> >> >> >> >>> always been able to do and for the last week or so I keep

> >> >> >> >> >>> getting

> >> >> >> >> >>> this

> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is up to

> >> >> >> >> >>> date.

> >> >> >> >> >>> I

> >> >> >> >> >>> run

> >> >> >> >> >>> McAfee security suite. I have tried everything on the

> >> >> >> >> >>> solutions

> >> >> >> >> >>> page

> >> >> >> >> >>> except

> >> >> >> >> >>> for setting the computer back to the way it was when I

> >> >> >> >> >>> bought

> >> >> >> >> >>> it.

> >> >> >> >> >>> I

> >> >> >> >> >>> would

> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and that

> >> >> >> >> >>> hasn't

> >> >> >> >> >>> helped.

> >> >> >> >> >>> I've also tried deleting a couple of the security updates

> >> >> >> >> >>> for

> >> >> >> >> >>> IE

> >> >> >> >> >>> and

> >> >> >> >> >>> that

> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going back to

> >> >> >> >> >>> IE

> >> >> >> >> >>> 6?

> >> >> >> >> >>> I'm

> >> >> >> >> >>> really needing to get onto that site. It is just the one

> >> >> >> >> >>> site.

> >> >> >> >> >>> I

> >> >> >> >> >>> can

> >> >> >> >> >>> get

> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >> >> >> >>

> >> >> >>

> >> >>

> >>

>

July 3, 2008

Re: IE cannot display webpage

I just tried that. I get the same reading on a site that loads as on the

site that doesn't load. Thanks!

--

Thanks In Advance

Joy

"Unknown" wrote:

> Have you tried going to another site then clicking on tools followed by

> diagnose connection problems?

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:026AD5FB-FBE0-4ED2-AD9E-FCAC06E70EB5@microsoft.com...

> > Privacy settings and contents are fine. There is nothing being blocked.

> > --

> > Thanks In Advance

> > Joy

> >

> > "its_my_dime" wrote:

> >

> >>

> >> "HeyBub" <heybub@gmail.com> wrote in message

> >> news:O5k2NHI3IHA.5060@TK2MSFTNGP02.phx.gbl...

> >> > Joy wrote:

> >> >> I am very frustrated. I've been trying to get onto one website which

> >> >> I've always been able to do and for the last week or so I keep

> >> >> getting this message. I have IE 7 and windows xp and everything is

> >> >> up to date. I run McAfee security suite. I have tried everything on

> >> >> the solutions page except for setting the computer back to the way it

> >> >> was when I bought it. I would rather not do that. I have tried

> >> >> deleting sp 3 and that hasn't helped. I've also tried deleting a

> >> >> couple of the security updates for IE and that hasn't helped. Should

> >> >> I be deleting IE 7 and going back to IE 6? I'm really needing to get

> >> >> onto that site. It is just the one site. I can get onto others.

> >> >> Help would be greatly appreciated.

> >> >

> >> > Is it possible you have some sort of "net nanny" software installed?

> >> > You

> >> > know, those monitor programs that prevent access to immoral,

> >> > perfidious,

> >> > treacherous, perverted, or sites involving naked vegetables.

> >>

> >> ALSO:

> >>

> >> IE tools internet options privacy settings

> >>

> >> Are you somehow blocking the site?

> >>

> >> IE tools internet options content

> >>

> >> Is everything enabled?

> >>

>

July 3, 2008

Re: IE cannot display webpage

I have no other software installed.

--

Thanks In Advance

Joy

"HeyBub" wrote:

> Joy wrote:

> > I am very frustrated. I've been trying to get onto one website which

> > I've always been able to do and for the last week or so I keep

> > getting this message. I have IE 7 and windows xp and everything is

> > up to date. I run McAfee security suite. I have tried everything on

> > the solutions page except for setting the computer back to the way it

> > was when I bought it. I would rather not do that. I have tried

> > deleting sp 3 and that hasn't helped. I've also tried deleting a

> > couple of the security updates for IE and that hasn't helped. Should

> > I be deleting IE 7 and going back to IE 6? I'm really needing to get

> > onto that site. It is just the one site. I can get onto others.

> > Help would be greatly appreciated.

>

> Is it possible you have some sort of "net nanny" software installed? You

> know, those monitor programs that prevent access to immoral, perfidious,

> treacherous, perverted, or sites involving naked vegetables.

>

July 3, 2008

Re: IE cannot display webpage

Yes the icon would indicate that McAfee is running. Usually, Safe Mode

omits any non-Windows services/drivers and applets from running. I'm

basically out of suggestions on what to try. This problem is now something

where only "Hands-On" access would help. I checked the site you are

having issues with and it is just a passive site ( No ActiveX or other type

of dependency ) for it to render.

Sorry I wasn't able to get you a resolution.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>I went to safe mode w/networking and it still did not load. McAfee was

>still

> showing on my bar at the bottom. Does that mean it was still operating?

> --

> Thanks In Advance

> Joy

>

> "R. McCarty" wrote:

>

>> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

>> your security software isn't loaded. If the page loads then McAfee is at

>> fault.

>>

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >I can still load sites like amazon and chapters. All my other book

>> >marks

>> > seem to work except this one. I did try using an alternative user and

>> > the

>> > same problem occurs. Do you know how one checks to see if it is

>> > McAfee?

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "R. McCarty" wrote:

>> >

>> >> Does this inability to load sites affect only this bookstore or other

>> >> ones as well ? Did you try using an alternate XP account/profile

>> >> to see if it is just your day-to-day profile that is having problems?

>> >> If another user account works then it's your profile - if not I'd

>> >> still

>> >> wager that using McAfee is at the root of this problem. Just turning

>> >> off the firewall in McAfee Security Suite still leaves other parts of

>> >> it's protection enabled/running in the background.

>> >>

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >> > I've tried that already, but I get the same message. Maybe I'm

>> >> > doing

>> >> > that

>> >> > wrong.

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "R. McCarty" wrote:

>> >> >

>> >> >> There is one other thing you might consider. All your Web DNS

>> >> >> translation is done by your ISP. You can use an alternate DNS

>> >> >> server and see if the URL will load.

>> >> >>

>> >> >> One free DNS provider is linked below:

>> >> >> http://www.opendns.com/

>> >> >> *Just follow the "Get Started" button for instructions.

>> >> >>

>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> >> > Thanks for your suggestions. I did that, but I still can't get

>> >> >> > onto

>> >> >> > the

>> >> >> > site.

>> >> >> > --

>> >> >> > Thanks In Advance

>> >> >> > Joy

>> >> >> >

>> >> >> > "its_my_dime" wrote:

>> >> >> >

>> >> >> >> Two more suggestions:

>> >> >> >>

>> >> >> >> START - SEARCH for any file with the word - christianbook - as

>> >> >> >> part

>> >> >> >> of

>> >> >> >> the

>> >> >> >> file name. If you find it, delete it or change the file name.

>> >> >> >>

>> >> >> >> Set a restore point. Then -

>> >> >> >>

>> >> >> >> START - RUN - regedit. Search the registry for the word -

>> >> >> >> christianbook -

>> >> >> >> delete them.

>> >> >> >>

>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >> >> >

>> >> >> >> > I am connected with broadband, I believe.

>> >> >> >> >

>> >> >> >> > I don't believe I have a router ~ that's to connect with other

>> >> >> >> > computers,

>> >> >> >> > right? I'm just running one computer in the house.

>> >> >> >> > --

>> >> >> >> > Thanks In Advance

>> >> >> >> > Joy

>> >> >> >> >

>> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >> >

>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

>> >> >> >> >> IE6?

>> >> >> >> >> (These

>> >> >> >> >> are

>> >> >> >> >> just questions, not recommendations.)

>> >> >> >> >>

>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up; satellite)?

>> >> >> >> >> Is

>> >> >> >> >> a

>> >> >> >> >> router

>> >> >> >> >> involved?

>> >> >> >> >> --

>> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

>> >> >> >> >> 2002

>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >> >> >> DTS-L http://dts-l.net/

>> >> >> >> >>

>> >> >> >> >> Joy wrote:

>> >> >> >> >> > It is http://www.christianbook.com

>> >> >> >> >> > I know that they are having no problems on their end since

>> >> >> >> >> > I

>> >> >> >> >> > called

>> >> >> >> >> > them.

>> >> >> >> >> > I

>> >> >> >> >> > just can't get through on my end.

>> >> >> >> >> >

>> >> >> >> >> >> What website is it?

>> >> >> >> >> >> --

>> >> >> >> >> >> IE-specific newsgroup:

>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >> >> >> >>

>> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>> >> >> >> >> >> since

>> >> >> >> >> >> 2002

>> >> >> >> >> >>

>> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >>> I am very frustrated. I've been trying to get onto one

>> >> >> >> >> >>> website

>> >> >> >> >> >>> which

>> >> >> >> >> >>> I've

>> >> >> >> >> >>> always been able to do and for the last week or so I keep

>> >> >> >> >> >>> getting

>> >> >> >> >> >>> this

>> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is up

>> >> >> >> >> >>> to

>> >> >> >> >> >>> date.

>> >> >> >> >> >>> I

>> >> >> >> >> >>> run

>> >> >> >> >> >>> McAfee security suite. I have tried everything on the

>> >> >> >> >> >>> solutions

>> >> >> >> >> >>> page

>> >> >> >> >> >>> except

>> >> >> >> >> >>> for setting the computer back to the way it was when I

>> >> >> >> >> >>> bought

>> >> >> >> >> >>> it.

>> >> >> >> >> >>> I

>> >> >> >> >> >>> would

>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and that

>> >> >> >> >> >>> hasn't

>> >> >> >> >> >>> helped.

>> >> >> >> >> >>> I've also tried deleting a couple of the security updates

>> >> >> >> >> >>> for

>> >> >> >> >> >>> IE

>> >> >> >> >> >>> and

>> >> >> >> >> >>> that

>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going back

>> >> >> >> >> >>> to

>> >> >> >> >> >>> IE

>> >> >> >> >> >>> 6?

>> >> >> >> >> >>> I'm

>> >> >> >> >> >>> really needing to get onto that site. It is just the one

>> >> >> >> >> >>> site.

>> >> >> >> >> >>> I

>> >> >> >> >> >>> can

>> >> >> >> >> >>> get

>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >> >> >> >>

>> >> >> >>

>> >> >>

>> >>

>>

July 3, 2008

Re: IE cannot display webpage

Thanks for your time and suggestions!

--

Thanks In Advance

Joy

"R. McCarty" wrote:

> Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> omits any non-Windows services/drivers and applets from running. I'm

> basically out of suggestions on what to try. This problem is now something

> where only "Hands-On" access would help. I checked the site you are

> having issues with and it is just a passive site ( No ActiveX or other type

> of dependency ) for it to render.

>

> Sorry I wasn't able to get you a resolution.

>

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >I went to safe mode w/networking and it still did not load. McAfee was

> >still

> > showing on my bar at the bottom. Does that mean it was still operating?

> > --

> > Thanks In Advance

> > Joy

> >

> > "R. McCarty" wrote:

> >

> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

> >> your security software isn't loaded. If the page loads then McAfee is at

> >> fault.

> >>

> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >> >I can still load sites like amazon and chapters. All my other book

> >> >marks

> >> > seem to work except this one. I did try using an alternative user and

> >> > the

> >> > same problem occurs. Do you know how one checks to see if it is

> >> > McAfee?

> >> > --

> >> > Thanks In Advance

> >> > Joy

> >> >

> >> > "R. McCarty" wrote:

> >> >

> >> >> Does this inability to load sites affect only this bookstore or other

> >> >> ones as well ? Did you try using an alternate XP account/profile

> >> >> to see if it is just your day-to-day profile that is having problems?

> >> >> If another user account works then it's your profile - if not I'd

> >> >> still

> >> >> wager that using McAfee is at the root of this problem. Just turning

> >> >> off the firewall in McAfee Security Suite still leaves other parts of

> >> >> it's protection enabled/running in the background.

> >> >>

> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> >> > I've tried that already, but I get the same message. Maybe I'm

> >> >> > doing

> >> >> > that

> >> >> > wrong.

> >> >> > --

> >> >> > Thanks In Advance

> >> >> > Joy

> >> >> >

> >> >> > "R. McCarty" wrote:

> >> >> >

> >> >> >> There is one other thing you might consider. All your Web DNS

> >> >> >> translation is done by your ISP. You can use an alternate DNS

> >> >> >> server and see if the URL will load.

> >> >> >>

> >> >> >> One free DNS provider is linked below:

> >> >> >> http://www.opendns.com/

> >> >> >> *Just follow the "Get Started" button for instructions.

> >> >> >>

> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >> >> > Thanks for your suggestions. I did that, but I still can't get

> >> >> >> > onto

> >> >> >> > the

> >> >> >> > site.

> >> >> >> > --

> >> >> >> > Thanks In Advance

> >> >> >> > Joy

> >> >> >> >

> >> >> >> > "its_my_dime" wrote:

> >> >> >> >

> >> >> >> >> Two more suggestions:

> >> >> >> >>

> >> >> >> >> START - SEARCH for any file with the word - christianbook - as

> >> >> >> >> part

> >> >> >> >> of

> >> >> >> >> the

> >> >> >> >> file name. If you find it, delete it or change the file name.

> >> >> >> >>

> >> >> >> >> Set a restore point. Then -

> >> >> >> >>

> >> >> >> >> START - RUN - regedit. Search the registry for the word -

> >> >> >> >> christianbook -

> >> >> >> >> delete them.

> >> >> >> >>

> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >> >> >> >

> >> >> >> >> > I am connected with broadband, I believe.

> >> >> >> >> >

> >> >> >> >> > I don't believe I have a router ~ that's to connect with other

> >> >> >> >> > computers,

> >> >> >> >> > right? I'm just running one computer in the house.

> >> >> >> >> > --

> >> >> >> >> > Thanks In Advance

> >> >> >> >> > Joy

> >> >> >> >> >

> >> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >> >> >> >

> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

> >> >> >> >> >> IE6?

> >> >> >> >> >> (These

> >> >> >> >> >> are

> >> >> >> >> >> just questions, not recommendations.)

> >> >> >> >> >>

> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up; satellite)?

> >> >> >> >> >> Is

> >> >> >> >> >> a

> >> >> >> >> >> router

> >> >> >> >> >> involved?

> >> >> >> >> >> --

> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

> >> >> >> >> >> 2002

> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >> >> >> >> DTS-L http://dts-l.net/

> >> >> >> >> >>

> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> > It is http://www.christianbook.com

> >> >> >> >> >> > I know that they are having no problems on their end since

> >> >> >> >> >> > I

> >> >> >> >> >> > called

> >> >> >> >> >> > them.

> >> >> >> >> >> > I

> >> >> >> >> >> > just can't get through on my end.

> >> >> >> >> >> >

> >> >> >> >> >> >> What website is it?

> >> >> >> >> >> >> --

> >> >> >> >> >> >> IE-specific newsgroup:

> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >> >> >> >> >>

> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >> >> >> >> >> >> since

> >> >> >> >> >> >> 2002

> >> >> >> >> >> >>

> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >>> I am very frustrated. I've been trying to get onto one

> >> >> >> >> >> >>> website

> >> >> >> >> >> >>> which

> >> >> >> >> >> >>> I've

> >> >> >> >> >> >>> always been able to do and for the last week or so I keep

> >> >> >> >> >> >>> getting

> >> >> >> >> >> >>> this

> >> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is up

> >> >> >> >> >> >>> to

> >> >> >> >> >> >>> date.

> >> >> >> >> >> >>> I

> >> >> >> >> >> >>> run

> >> >> >> >> >> >>> McAfee security suite. I have tried everything on the

> >> >> >> >> >> >>> solutions

> >> >> >> >> >> >>> page

> >> >> >> >> >> >>> except

> >> >> >> >> >> >>> for setting the computer back to the way it was when I

> >> >> >> >> >> >>> bought

> >> >> >> >> >> >>> it.

> >> >> >> >> >> >>> I

> >> >> >> >> >> >>> would

> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and that

> >> >> >> >> >> >>> hasn't

> >> >> >> >> >> >>> helped.

> >> >> >> >> >> >>> I've also tried deleting a couple of the security updates

> >> >> >> >> >> >>> for

> >> >> >> >> >> >>> IE

> >> >> >> >> >> >>> and

> >> >> >> >> >> >>> that

> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going back

> >> >> >> >> >> >>> to

> >> >> >> >> >> >>> IE

> >> >> >> >> >> >>> 6?

> >> >> >> >> >> >>> I'm

> >> >> >> >> >> >>> really needing to get onto that site. It is just the one

> >> >> >> >> >> >>> site.

> >> >> >> >> >> >>> I

> >> >> >> >> >> >>> can

> >> >> >> >> >> >>> get

> >> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >> >> >> >> >>

> >> >> >> >>

> >> >> >>

> >> >>

> >>

>

July 3, 2008

Re: IE cannot display webpage

You verified a timeout is not occurring? Can you send yourself an email with

a link (the URL you're having problems with) then click on it when you

receive it? Also check your settings in internet options advanced tab.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:82D09386-33C4-478F-8011-AA658A146B28@microsoft.com...

>I just tried that. I get the same reading on a site that loads as on the

> site that doesn't load. Thanks!

> --

> Thanks In Advance

> Joy

>

> "Unknown" wrote:

>

>> Have you tried going to another site then clicking on tools followed by

>> diagnose connection problems?

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:026AD5FB-FBE0-4ED2-AD9E-FCAC06E70EB5@microsoft.com...

>> > Privacy settings and contents are fine. There is nothing being

>> > blocked.

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "its_my_dime" wrote:

>> >

>> >>

>> >> "HeyBub" <heybub@gmail.com> wrote in message

>> >> news:O5k2NHI3IHA.5060@TK2MSFTNGP02.phx.gbl...

>> >> > Joy wrote:

>> >> >> I am very frustrated. I've been trying to get onto one website

>> >> >> which

>> >> >> I've always been able to do and for the last week or so I keep

>> >> >> getting this message. I have IE 7 and windows xp and everything is

>> >> >> up to date. I run McAfee security suite. I have tried everything

>> >> >> on

>> >> >> the solutions page except for setting the computer back to the way

>> >> >> it

>> >> >> was when I bought it. I would rather not do that. I have tried

>> >> >> deleting sp 3 and that hasn't helped. I've also tried deleting a

>> >> >> couple of the security updates for IE and that hasn't helped.

>> >> >> Should

>> >> >> I be deleting IE 7 and going back to IE 6? I'm really needing to

>> >> >> get

>> >> >> onto that site. It is just the one site. I can get onto others.

>> >> >> Help would be greatly appreciated.

>> >> >

>> >> > Is it possible you have some sort of "net nanny" software installed?

>> >> > You

>> >> > know, those monitor programs that prevent access to immoral,

>> >> > perfidious,

>> >> > treacherous, perverted, or sites involving naked vegetables.

>> >>

>> >> ALSO:

>> >>

>> >> IE tools internet options privacy settings

>> >>

>> >> Are you somehow blocking the site?

>> >>

>> >> IE tools internet options content

>> >>

>> >> Is everything enabled?

>> >>

>>

July 3, 2008

Re: IE cannot display webpage

Another quick check. Call your ISP to verify the URL is supported by the

server you are using.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

> Thanks for your time and suggestions!

> --

> Thanks In Advance

> Joy

>

> "R. McCarty" wrote:

>

>> Yes the icon would indicate that McAfee is running. Usually, Safe Mode

>> omits any non-Windows services/drivers and applets from running. I'm

>> basically out of suggestions on what to try. This problem is now

>> something

>> where only "Hands-On" access would help. I checked the site you are

>> having issues with and it is just a passive site ( No ActiveX or other

>> type

>> of dependency ) for it to render.

>>

>> Sorry I wasn't able to get you a resolution.

>>

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>> >I went to safe mode w/networking and it still did not load. McAfee was

>> >still

>> > showing on my bar at the bottom. Does that mean it was still

>> > operating?

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "R. McCarty" wrote:

>> >

>> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

>> >> your security software isn't loaded. If the page loads then McAfee is

>> >> at

>> >> fault.

>> >>

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >> >I can still load sites like amazon and chapters. All my other book

>> >> >marks

>> >> > seem to work except this one. I did try using an alternative user

>> >> > and

>> >> > the

>> >> > same problem occurs. Do you know how one checks to see if it is

>> >> > McAfee?

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "R. McCarty" wrote:

>> >> >

>> >> >> Does this inability to load sites affect only this bookstore or

>> >> >> other

>> >> >> ones as well ? Did you try using an alternate XP account/profile

>> >> >> to see if it is just your day-to-day profile that is having

>> >> >> problems?

>> >> >> If another user account works then it's your profile - if not I'd

>> >> >> still

>> >> >> wager that using McAfee is at the root of this problem. Just

>> >> >> turning

>> >> >> off the firewall in McAfee Security Suite still leaves other parts

>> >> >> of

>> >> >> it's protection enabled/running in the background.

>> >> >>

>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >> >> > I've tried that already, but I get the same message. Maybe I'm

>> >> >> > doing

>> >> >> > that

>> >> >> > wrong.

>> >> >> > --

>> >> >> > Thanks In Advance

>> >> >> > Joy

>> >> >> >

>> >> >> > "R. McCarty" wrote:

>> >> >> >

>> >> >> >> There is one other thing you might consider. All your Web DNS

>> >> >> >> translation is done by your ISP. You can use an alternate DNS

>> >> >> >> server and see if the URL will load.

>> >> >> >>

>> >> >> >> One free DNS provider is linked below:

>> >> >> >> http://www.opendns.com/

>> >> >> >> *Just follow the "Get Started" button for instructions.

>> >> >> >>

>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> >> >> > Thanks for your suggestions. I did that, but I still can't

>> >> >> >> > get

>> >> >> >> > onto

>> >> >> >> > the

>> >> >> >> > site.

>> >> >> >> > --

>> >> >> >> > Thanks In Advance

>> >> >> >> > Joy

>> >> >> >> >

>> >> >> >> > "its_my_dime" wrote:

>> >> >> >> >

>> >> >> >> >> Two more suggestions:

>> >> >> >> >>

>> >> >> >> >> START - SEARCH for any file with the word - christianbook -

>> >> >> >> >> as

>> >> >> >> >> part

>> >> >> >> >> of

>> >> >> >> >> the

>> >> >> >> >> file name. If you find it, delete it or change the file

>> >> >> >> >> name.

>> >> >> >> >>

>> >> >> >> >> Set a restore point. Then -

>> >> >> >> >>

>> >> >> >> >> START - RUN - regedit. Search the registry for the word -

>> >> >> >> >> christianbook -

>> >> >> >> >> delete them.

>> >> >> >> >>

>> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >> >> >> >

>> >> >> >> >> > I am connected with broadband, I believe.

>> >> >> >> >> >

>> >> >> >> >> > I don't believe I have a router ~ that's to connect with

>> >> >> >> >> > other

>> >> >> >> >> > computers,

>> >> >> >> >> > right? I'm just running one computer in the house.

>> >> >> >> >> > --

>> >> >> >> >> > Thanks In Advance

>> >> >> >> >> > Joy

>> >> >> >> >> >

>> >> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >> >> >

>> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

>> >> >> >> >> >> IE6?

>> >> >> >> >> >> (These

>> >> >> >> >> >> are

>> >> >> >> >> >> just questions, not recommendations.)

>> >> >> >> >> >>

>> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

>> >> >> >> >> >> satellite)?

>> >> >> >> >> >> Is

>> >> >> >> >> >> a

>> >> >> >> >> >> router

>> >> >> >> >> >> involved?

>> >> >> >> >> >> --

>> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>> >> >> >> >> >> since

>> >> >> >> >> >> 2002

>> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >> >> >> >> DTS-L http://dts-l.net/

>> >> >> >> >> >>

>> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> > It is http://www.christianbook.com

>> >> >> >> >> >> > I know that they are having no problems on their end

>> >> >> >> >> >> > since

>> >> >> >> >> >> > I

>> >> >> >> >> >> > called

>> >> >> >> >> >> > them.

>> >> >> >> >> >> > I

>> >> >> >> >> >> > just can't get through on my end.

>> >> >> >> >> >> >

>> >> >> >> >> >> >> What website is it?

>> >> >> >> >> >> >> --

>> >> >> >> >> >> >> IE-specific newsgroup:

>> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>> >> >> >> >> >> >> since

>> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

>> >> >> >> >> >> >>> one

>> >> >> >> >> >> >>> website

>> >> >> >> >> >> >>> which

>> >> >> >> >> >> >>> I've

>> >> >> >> >> >> >>> always been able to do and for the last week or so I

>> >> >> >> >> >> >>> keep

>> >> >> >> >> >> >>> getting

>> >> >> >> >> >> >>> this

>> >> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is

>> >> >> >> >> >> >>> up

>> >> >> >> >> >> >>> to

>> >> >> >> >> >> >>> date.

>> >> >> >> >> >> >>> I

>> >> >> >> >> >> >>> run

>> >> >> >> >> >> >>> McAfee security suite. I have tried everything on the

>> >> >> >> >> >> >>> solutions

>> >> >> >> >> >> >>> page

>> >> >> >> >> >> >>> except

>> >> >> >> >> >> >>> for setting the computer back to the way it was when I

>> >> >> >> >> >> >>> bought

>> >> >> >> >> >> >>> it.

>> >> >> >> >> >> >>> I

>> >> >> >> >> >> >>> would

>> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

>> >> >> >> >> >> >>> that

>> >> >> >> >> >> >>> hasn't

>> >> >> >> >> >> >>> helped.

>> >> >> >> >> >> >>> I've also tried deleting a couple of the security

>> >> >> >> >> >> >>> updates

>> >> >> >> >> >> >>> for

>> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >>> and

>> >> >> >> >> >> >>> that

>> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

>> >> >> >> >> >> >>> back

>> >> >> >> >> >> >>> to

>> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >>> 6?

>> >> >> >> >> >> >>> I'm

>> >> >> >> >> >> >>> really needing to get onto that site. It is just the

>> >> >> >> >> >> >>> one

>> >> >> >> >> >> >>> site.

>> >> >> >> >> >> >>> I

>> >> >> >> >> >> >>> can

>> >> >> >> >> >> >>> get

>> >> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >> >> >> >> >>

>> >> >> >> >>

>> >> >> >>

>> >> >>

>> >>

>>

July 3, 2008

Re: IE cannot display webpage

What is a timeout? I'm computer illiterate!

I also have emails from them with links, but cannot get to them through that

avenue either. Same with google.

--

Thanks In Advance

Joy

"Unknown" wrote:

> You verified a timeout is not occurring? Can you send yourself an email with

> a link (the URL you're having problems with) then click on it when you

> receive it? Also check your settings in internet options advanced tab.

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:82D09386-33C4-478F-8011-AA658A146B28@microsoft.com...

> >I just tried that. I get the same reading on a site that loads as on the

> > site that doesn't load. Thanks!

> > --

> > Thanks In Advance

> > Joy

> >

> > "Unknown" wrote:

> >

> >> Have you tried going to another site then clicking on tools followed by

> >> diagnose connection problems?

> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> news:026AD5FB-FBE0-4ED2-AD9E-FCAC06E70EB5@microsoft.com...

> >> > Privacy settings and contents are fine. There is nothing being

> >> > blocked.

> >> > --

> >> > Thanks In Advance

> >> > Joy

> >> >

> >> > "its_my_dime" wrote:

> >> >

> >> >>

> >> >> "HeyBub" <heybub@gmail.com> wrote in message

> >> >> news:O5k2NHI3IHA.5060@TK2MSFTNGP02.phx.gbl...

> >> >> > Joy wrote:

> >> >> >> I am very frustrated. I've been trying to get onto one website

> >> >> >> which

> >> >> >> I've always been able to do and for the last week or so I keep

> >> >> >> getting this message. I have IE 7 and windows xp and everything is

> >> >> >> up to date. I run McAfee security suite. I have tried everything

> >> >> >> on

> >> >> >> the solutions page except for setting the computer back to the way

> >> >> >> it

> >> >> >> was when I bought it. I would rather not do that. I have tried

> >> >> >> deleting sp 3 and that hasn't helped. I've also tried deleting a

> >> >> >> couple of the security updates for IE and that hasn't helped.

> >> >> >> Should

> >> >> >> I be deleting IE 7 and going back to IE 6? I'm really needing to

> >> >> >> get

> >> >> >> onto that site. It is just the one site. I can get onto others.

> >> >> >> Help would be greatly appreciated.

> >> >> >

> >> >> > Is it possible you have some sort of "net nanny" software installed?

> >> >> > You

> >> >> > know, those monitor programs that prevent access to immoral,

> >> >> > perfidious,

> >> >> > treacherous, perverted, or sites involving naked vegetables.

> >> >>

> >> >> ALSO:

> >> >>

> >> >> IE tools internet options privacy settings

> >> >>

> >> >> Are you somehow blocking the site?

> >> >>

> >> >> IE tools internet options content

> >> >>

> >> >> Is everything enabled?

> >> >>

> >>

>

July 3, 2008

Re: IE cannot display webpage

I've been able to access this site previously, so that shouldn't be the

problem, should it?

Thanks!

--

Thanks In Advance

Joy

"Unknown" wrote:

> Another quick check. Call your ISP to verify the URL is supported by the

> server you are using.

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

> > Thanks for your time and suggestions!

> > --

> > Thanks In Advance

> > Joy

> >

> > "R. McCarty" wrote:

> >

> >> Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> >> omits any non-Windows services/drivers and applets from running. I'm

> >> basically out of suggestions on what to try. This problem is now

> >> something

> >> where only "Hands-On" access would help. I checked the site you are

> >> having issues with and it is just a passive site ( No ActiveX or other

> >> type

> >> of dependency ) for it to render.

> >>

> >> Sorry I wasn't able to get you a resolution.

> >>

> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >> >I went to safe mode w/networking and it still did not load. McAfee was

> >> >still

> >> > showing on my bar at the bottom. Does that mean it was still

> >> > operating?

> >> > --

> >> > Thanks In Advance

> >> > Joy

> >> >

> >> > "R. McCarty" wrote:

> >> >

> >> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

> >> >> your security software isn't loaded. If the page loads then McAfee is

> >> >> at

> >> >> fault.

> >> >>

> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >> >> >I can still load sites like amazon and chapters. All my other book

> >> >> >marks

> >> >> > seem to work except this one. I did try using an alternative user

> >> >> > and

> >> >> > the

> >> >> > same problem occurs. Do you know how one checks to see if it is

> >> >> > McAfee?

> >> >> > --

> >> >> > Thanks In Advance

> >> >> > Joy

> >> >> >

> >> >> > "R. McCarty" wrote:

> >> >> >

> >> >> >> Does this inability to load sites affect only this bookstore or

> >> >> >> other

> >> >> >> ones as well ? Did you try using an alternate XP account/profile

> >> >> >> to see if it is just your day-to-day profile that is having

> >> >> >> problems?

> >> >> >> If another user account works then it's your profile - if not I'd

> >> >> >> still

> >> >> >> wager that using McAfee is at the root of this problem. Just

> >> >> >> turning

> >> >> >> off the firewall in McAfee Security Suite still leaves other parts

> >> >> >> of

> >> >> >> it's protection enabled/running in the background.

> >> >> >>

> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> >> >> > I've tried that already, but I get the same message. Maybe I'm

> >> >> >> > doing

> >> >> >> > that

> >> >> >> > wrong.

> >> >> >> > --

> >> >> >> > Thanks In Advance

> >> >> >> > Joy

> >> >> >> >

> >> >> >> > "R. McCarty" wrote:

> >> >> >> >

> >> >> >> >> There is one other thing you might consider. All your Web DNS

> >> >> >> >> translation is done by your ISP. You can use an alternate DNS

> >> >> >> >> server and see if the URL will load.

> >> >> >> >>

> >> >> >> >> One free DNS provider is linked below:

> >> >> >> >> http://www.opendns.com/

> >> >> >> >> *Just follow the "Get Started" button for instructions.

> >> >> >> >>

> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >> >> >> > Thanks for your suggestions. I did that, but I still can't

> >> >> >> >> > get

> >> >> >> >> > onto

> >> >> >> >> > the

> >> >> >> >> > site.

> >> >> >> >> > --

> >> >> >> >> > Thanks In Advance

> >> >> >> >> > Joy

> >> >> >> >> >

> >> >> >> >> > "its_my_dime" wrote:

> >> >> >> >> >

> >> >> >> >> >> Two more suggestions:

> >> >> >> >> >>

> >> >> >> >> >> START - SEARCH for any file with the word - christianbook -

> >> >> >> >> >> as

> >> >> >> >> >> part

> >> >> >> >> >> of

> >> >> >> >> >> the

> >> >> >> >> >> file name. If you find it, delete it or change the file

> >> >> >> >> >> name.

> >> >> >> >> >>

> >> >> >> >> >> Set a restore point. Then -

> >> >> >> >> >>

> >> >> >> >> >> START - RUN - regedit. Search the registry for the word -

> >> >> >> >> >> christianbook -

> >> >> >> >> >> delete them.

> >> >> >> >> >>

> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >> >> >> >> >

> >> >> >> >> >> > I am connected with broadband, I believe.

> >> >> >> >> >> >

> >> >> >> >> >> > I don't believe I have a router ~ that's to connect with

> >> >> >> >> >> > other

> >> >> >> >> >> > computers,

> >> >> >> >> >> > right? I'm just running one computer in the house.

> >> >> >> >> >> > --

> >> >> >> >> >> > Thanks In Advance

> >> >> >> >> >> > Joy

> >> >> >> >> >> >

> >> >> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >> >> >> >> >

> >> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

> >> >> >> >> >> >> IE6?

> >> >> >> >> >> >> (These

> >> >> >> >> >> >> are

> >> >> >> >> >> >> just questions, not recommendations.)

> >> >> >> >> >> >>

> >> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

> >> >> >> >> >> >> satellite)?

> >> >> >> >> >> >> Is

> >> >> >> >> >> >> a

> >> >> >> >> >> >> router

> >> >> >> >> >> >> involved?

> >> >> >> >> >> >> --

> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >> >> >> >> >> >> since

> >> >> >> >> >> >> 2002

> >> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >> >> >> >> >> DTS-L http://dts-l.net/

> >> >> >> >> >> >>

> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >> > It is http://www.christianbook.com

> >> >> >> >> >> >> > I know that they are having no problems on their end

> >> >> >> >> >> >> > since

> >> >> >> >> >> >> > I

> >> >> >> >> >> >> > called

> >> >> >> >> >> >> > them.

> >> >> >> >> >> >> > I

> >> >> >> >> >> >> > just can't get through on my end.

> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> What website is it?

> >> >> >> >> >> >> >> --

> >> >> >> >> >> >> >> IE-specific newsgroup:

> >> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >> >> >> >> >> >> >> since

> >> >> >> >> >> >> >> 2002

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

> >> >> >> >> >> >> >>> one

> >> >> >> >> >> >> >>> website

> >> >> >> >> >> >> >>> which

> >> >> >> >> >> >> >>> I've

> >> >> >> >> >> >> >>> always been able to do and for the last week or so I

> >> >> >> >> >> >> >>> keep

> >> >> >> >> >> >> >>> getting

> >> >> >> >> >> >> >>> this

> >> >> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is

> >> >> >> >> >> >> >>> up

> >> >> >> >> >> >> >>> to

> >> >> >> >> >> >> >>> date.

> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >>> run

> >> >> >> >> >> >> >>> McAfee security suite. I have tried everything on the

> >> >> >> >> >> >> >>> solutions

> >> >> >> >> >> >> >>> page

> >> >> >> >> >> >> >>> except

> >> >> >> >> >> >> >>> for setting the computer back to the way it was when I

> >> >> >> >> >> >> >>> bought

> >> >> >> >> >> >> >>> it.

> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >>> would

> >> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

> >> >> >> >> >> >> >>> that

> >> >> >> >> >> >> >>> hasn't

> >> >> >> >> >> >> >>> helped.

> >> >> >> >> >> >> >>> I've also tried deleting a couple of the security

> >> >> >> >> >> >> >>> updates

> >> >> >> >> >> >> >>> for

> >> >> >> >> >> >> >>> IE

> >> >> >> >> >> >> >>> and

> >> >> >> >> >> >> >>> that

> >> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

> >> >> >> >> >> >> >>> back

> >> >> >> >> >> >> >>> to

> >> >> >> >> >> >> >>> IE

> >> >> >> >> >> >> >>> 6?

> >> >> >> >> >> >> >>> I'm

> >> >> >> >> >> >> >>> really needing to get onto that site. It is just the

> >> >> >> >> >> >> >>> one

> >> >> >> >> >> >> >>> site.

> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >>> can

> >> >> >> >> >> >> >>> get

> >> >> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >> >> >> >> >> >>

> >> >> >> >> >>

> >> >> >> >>

> >> >> >>

> >> >>

> >>

>

July 3, 2008

Re: IE cannot display webpage

It is still possible. You don't know what your ISP may have done with their

server. A phone call can save you much time.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

> I've been able to access this site previously, so that shouldn't be the

> problem, should it?

>

> Thanks!

> --

> Thanks In Advance

> Joy

>

> "Unknown" wrote:

>

>> Another quick check. Call your ISP to verify the URL is supported by the

>> server you are using.

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

>> > Thanks for your time and suggestions!

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "R. McCarty" wrote:

>> >

>> >> Yes the icon would indicate that McAfee is running. Usually, Safe Mode

>> >> omits any non-Windows services/drivers and applets from running. I'm

>> >> basically out of suggestions on what to try. This problem is now

>> >> something

>> >> where only "Hands-On" access would help. I checked the site you are

>> >> having issues with and it is just a passive site ( No ActiveX or other

>> >> type

>> >> of dependency ) for it to render.

>> >>

>> >> Sorry I wasn't able to get you a resolution.

>> >>

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>> >> >I went to safe mode w/networking and it still did not load. McAfee

>> >> >was

>> >> >still

>> >> > showing on my bar at the bottom. Does that mean it was still

>> >> > operating?

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "R. McCarty" wrote:

>> >> >

>> >> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site

>> >> >> since

>> >> >> your security software isn't loaded. If the page loads then McAfee

>> >> >> is

>> >> >> at

>> >> >> fault.

>> >> >>

>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >> >> >I can still load sites like amazon and chapters. All my other

>> >> >> >book

>> >> >> >marks

>> >> >> > seem to work except this one. I did try using an alternative

>> >> >> > user

>> >> >> > and

>> >> >> > the

>> >> >> > same problem occurs. Do you know how one checks to see if it is

>> >> >> > McAfee?

>> >> >> > --

>> >> >> > Thanks In Advance

>> >> >> > Joy

>> >> >> >

>> >> >> > "R. McCarty" wrote:

>> >> >> >

>> >> >> >> Does this inability to load sites affect only this bookstore or

>> >> >> >> other

>> >> >> >> ones as well ? Did you try using an alternate XP

>> >> >> >> account/profile

>> >> >> >> to see if it is just your day-to-day profile that is having

>> >> >> >> problems?

>> >> >> >> If another user account works then it's your profile - if not

>> >> >> >> I'd

>> >> >> >> still

>> >> >> >> wager that using McAfee is at the root of this problem. Just

>> >> >> >> turning

>> >> >> >> off the firewall in McAfee Security Suite still leaves other

>> >> >> >> parts

>> >> >> >> of

>> >> >> >> it's protection enabled/running in the background.

>> >> >> >>

>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >> >> >> > I've tried that already, but I get the same message. Maybe

>> >> >> >> > I'm

>> >> >> >> > doing

>> >> >> >> > that

>> >> >> >> > wrong.

>> >> >> >> > --

>> >> >> >> > Thanks In Advance

>> >> >> >> > Joy

>> >> >> >> >

>> >> >> >> > "R. McCarty" wrote:

>> >> >> >> >

>> >> >> >> >> There is one other thing you might consider. All your Web DNS

>> >> >> >> >> translation is done by your ISP. You can use an alternate DNS

>> >> >> >> >> server and see if the URL will load.

>> >> >> >> >>

>> >> >> >> >> One free DNS provider is linked below:

>> >> >> >> >> http://www.opendns.com/

>> >> >> >> >> *Just follow the "Get Started" button for instructions.

>> >> >> >> >>

>> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> >> >> >> > Thanks for your suggestions. I did that, but I still can't

>> >> >> >> >> > get

>> >> >> >> >> > onto

>> >> >> >> >> > the

>> >> >> >> >> > site.

>> >> >> >> >> > --

>> >> >> >> >> > Thanks In Advance

>> >> >> >> >> > Joy

>> >> >> >> >> >

>> >> >> >> >> > "its_my_dime" wrote:

>> >> >> >> >> >

>> >> >> >> >> >> Two more suggestions:

>> >> >> >> >> >>

>> >> >> >> >> >> START - SEARCH for any file with the word -

>> >> >> >> >> >> christianbook -

>> >> >> >> >> >> as

>> >> >> >> >> >> part

>> >> >> >> >> >> of

>> >> >> >> >> >> the

>> >> >> >> >> >> file name. If you find it, delete it or change the file

>> >> >> >> >> >> name.

>> >> >> >> >> >>

>> >> >> >> >> >> Set a restore point. Then -

>> >> >> >> >> >>

>> >> >> >> >> >> START - RUN - regedit. Search the registry for the word -

>> >> >> >> >> >> christianbook -

>> >> >> >> >> >> delete them.

>> >> >> >> >> >>

>> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >> >> >> >> >

>> >> >> >> >> >> > I am connected with broadband, I believe.

>> >> >> >> >> >> >

>> >> >> >> >> >> > I don't believe I have a router ~ that's to connect with

>> >> >> >> >> >> > other

>> >> >> >> >> >> > computers,

>> >> >> >> >> >> > right? I'm just running one computer in the house.

>> >> >> >> >> >> > --

>> >> >> >> >> >> > Thanks In Advance

>> >> >> >> >> >> > Joy

>> >> >> >> >> >> >

>> >> >> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >> >> >> >

>> >> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7

>> >> >> >> >> >> >> or

>> >> >> >> >> >> >> IE6?

>> >> >> >> >> >> >> (These

>> >> >> >> >> >> >> are

>> >> >> >> >> >> >> just questions, not recommendations.)

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

>> >> >> >> >> >> >> satellite)?

>> >> >> >> >> >> >> Is

>> >> >> >> >> >> >> a

>> >> >> >> >> >> >> router

>> >> >> >> >> >> >> involved?

>> >> >> >> >> >> >> --

>> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>> >> >> >> >> >> >> since

>> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >> >> >> >> >> DTS-L http://dts-l.net/

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >> > It is http://www.christianbook.com

>> >> >> >> >> >> >> > I know that they are having no problems on their end

>> >> >> >> >> >> >> > since

>> >> >> >> >> >> >> > I

>> >> >> >> >> >> >> > called

>> >> >> >> >> >> >> > them.

>> >> >> >> >> >> >> > I

>> >> >> >> >> >> >> > just can't get through on my end.

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> What website is it?

>> >> >> >> >> >> >> >> --

>> >> >> >> >> >> >> >> IE-specific newsgroup:

>> >> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >> >> >> >> >> >> Experience -

>> >> >> >> >> >> >> >> since

>> >> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

>> >> >> >> >> >> >> >>> one

>> >> >> >> >> >> >> >>> website

>> >> >> >> >> >> >> >>> which

>> >> >> >> >> >> >> >>> I've

>> >> >> >> >> >> >> >>> always been able to do and for the last week or so

>> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >>> keep

>> >> >> >> >> >> >> >>> getting

>> >> >> >> >> >> >> >>> this

>> >> >> >> >> >> >> >>> message. I have IE 7 and windows xp and everything

>> >> >> >> >> >> >> >>> is

>> >> >> >> >> >> >> >>> up

>> >> >> >> >> >> >> >>> to

>> >> >> >> >> >> >> >>> date.

>> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >>> run

>> >> >> >> >> >> >> >>> McAfee security suite. I have tried everything on

>> >> >> >> >> >> >> >>> the

>> >> >> >> >> >> >> >>> solutions

>> >> >> >> >> >> >> >>> page

>> >> >> >> >> >> >> >>> except

>> >> >> >> >> >> >> >>> for setting the computer back to the way it was

>> >> >> >> >> >> >> >>> when I

>> >> >> >> >> >> >> >>> bought

>> >> >> >> >> >> >> >>> it.

>> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >>> would

>> >> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

>> >> >> >> >> >> >> >>> that

>> >> >> >> >> >> >> >>> hasn't

>> >> >> >> >> >> >> >>> helped.

>> >> >> >> >> >> >> >>> I've also tried deleting a couple of the security

>> >> >> >> >> >> >> >>> updates

>> >> >> >> >> >> >> >>> for

>> >> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >> >>> and

>> >> >> >> >> >> >> >>> that

>> >> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

>> >> >> >> >> >> >> >>> back

>> >> >> >> >> >> >> >>> to

>> >> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >> >>> 6?

>> >> >> >> >> >> >> >>> I'm

>> >> >> >> >> >> >> >>> really needing to get onto that site. It is just

>> >> >> >> >> >> >> >>> the

>> >> >> >> >> >> >> >>> one

>> >> >> >> >> >> >> >>> site.

>> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >>> can

>> >> >> >> >> >> >> >>> get

>> >> >> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >> >> >> >> >> >>

>> >> >> >> >> >>

>> >> >> >> >>

>> >> >> >>

>> >> >>

>> >>

>>

July 3, 2008

Re: IE cannot display webpage

Then it is time to call your ISP to eliminate a possible server problem.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:6A52DACE-1A1D-4AA3-9ADB-AD235C1509DC@microsoft.com...

> What is a timeout? I'm computer illiterate!

>

> I also have emails from them with links, but cannot get to them through

> that

> avenue either. Same with google.

> --

> Thanks In Advance

> Joy

>

> "Unknown" wrote:

>

>> You verified a timeout is not occurring? Can you send yourself an email

>> with

>> a link (the URL you're having problems with) then click on it when you

>> receive it? Also check your settings in internet options advanced tab.

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:82D09386-33C4-478F-8011-AA658A146B28@microsoft.com...

>> >I just tried that. I get the same reading on a site that loads as on

>> >the

>> > site that doesn't load. Thanks!

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "Unknown" wrote:

>> >

>> >> Have you tried going to another site then clicking on tools followed

>> >> by

>> >> diagnose connection problems?

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:026AD5FB-FBE0-4ED2-AD9E-FCAC06E70EB5@microsoft.com...

>> >> > Privacy settings and contents are fine. There is nothing being

>> >> > blocked.

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "its_my_dime" wrote:

>> >> >

>> >> >>

>> >> >> "HeyBub" <heybub@gmail.com> wrote in message

>> >> >> news:O5k2NHI3IHA.5060@TK2MSFTNGP02.phx.gbl...

>> >> >> > Joy wrote:

>> >> >> >> I am very frustrated. I've been trying to get onto one website

>> >> >> >> which

>> >> >> >> I've always been able to do and for the last week or so I keep

>> >> >> >> getting this message. I have IE 7 and windows xp and everything

>> >> >> >> is

>> >> >> >> up to date. I run McAfee security suite. I have tried

>> >> >> >> everything

>> >> >> >> on

>> >> >> >> the solutions page except for setting the computer back to the

>> >> >> >> way

>> >> >> >> it

>> >> >> >> was when I bought it. I would rather not do that. I have tried

>> >> >> >> deleting sp 3 and that hasn't helped. I've also tried deleting

>> >> >> >> a

>> >> >> >> couple of the security updates for IE and that hasn't helped.

>> >> >> >> Should

>> >> >> >> I be deleting IE 7 and going back to IE 6? I'm really needing

>> >> >> >> to

>> >> >> >> get

>> >> >> >> onto that site. It is just the one site. I can get onto

>> >> >> >> others.

>> >> >> >> Help would be greatly appreciated.

>> >> >> >

>> >> >> > Is it possible you have some sort of "net nanny" software

>> >> >> > installed?

>> >> >> > You

>> >> >> > know, those monitor programs that prevent access to immoral,

>> >> >> > perfidious,

>> >> >> > treacherous, perverted, or sites involving naked vegetables.

>> >> >>

>> >> >> ALSO:

>> >> >>

>> >> >> IE tools internet options privacy settings

>> >> >>

>> >> >> Are you somehow blocking the site?

>> >> >>

>> >> >> IE tools internet options content

>> >> >>

>> >> >> Is everything enabled?

>> >> >>

>> >>

>>

July 3, 2008

Re: IE cannot display webpage

I contacted my ISP and this is what they sent me. It's "greek" to me.

Registrar: NETWORK SOLUTIONS, LLC.

DNSAUTH1.SYS.GTEI.NET

DNSAUTH2.SYS.GTEI.NET

DNSAUTH3.SYS.GTEI.NET

That domain is registered through Network Solutions, and the name servers are

not with us.

What am I supposed to do with that? Any suggestions??

--

Thanks In Advance

Joy

"Unknown" wrote:

> It is still possible. You don't know what your ISP may have done with their

> server. A phone call can save you much time.

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

> > I've been able to access this site previously, so that shouldn't be the

> > problem, should it?

> >

> > Thanks!

> > --

> > Thanks In Advance

> > Joy

> >

> > "Unknown" wrote:

> >

> >> Another quick check. Call your ISP to verify the URL is supported by the

> >> server you are using.

> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

> >> > Thanks for your time and suggestions!

> >> > --

> >> > Thanks In Advance

> >> > Joy

> >> >

> >> > "R. McCarty" wrote:

> >> >

> >> >> Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> >> >> omits any non-Windows services/drivers and applets from running. I'm

> >> >> basically out of suggestions on what to try. This problem is now

> >> >> something

> >> >> where only "Hands-On" access would help. I checked the site you are

> >> >> having issues with and it is just a passive site ( No ActiveX or other

> >> >> type

> >> >> of dependency ) for it to render.

> >> >>

> >> >> Sorry I wasn't able to get you a resolution.

> >> >>

> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >> >> >I went to safe mode w/networking and it still did not load. McAfee

> >> >> >was

> >> >> >still

> >> >> > showing on my bar at the bottom. Does that mean it was still

> >> >> > operating?

> >> >> > --

> >> >> > Thanks In Advance

> >> >> > Joy

> >> >> >

> >> >> > "R. McCarty" wrote:

> >> >> >

> >> >> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site

> >> >> >> since

> >> >> >> your security software isn't loaded. If the page loads then McAfee

> >> >> >> is

> >> >> >> at

> >> >> >> fault.

> >> >> >>

> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >> >> >> >I can still load sites like amazon and chapters. All my other

> >> >> >> >book

> >> >> >> >marks

> >> >> >> > seem to work except this one. I did try using an alternative

> >> >> >> > user

> >> >> >> > and

> >> >> >> > the

> >> >> >> > same problem occurs. Do you know how one checks to see if it is

> >> >> >> > McAfee?

> >> >> >> > --

> >> >> >> > Thanks In Advance

> >> >> >> > Joy

> >> >> >> >

> >> >> >> > "R. McCarty" wrote:

> >> >> >> >

> >> >> >> >> Does this inability to load sites affect only this bookstore or

> >> >> >> >> other

> >> >> >> >> ones as well ? Did you try using an alternate XP

> >> >> >> >> account/profile

> >> >> >> >> to see if it is just your day-to-day profile that is having

> >> >> >> >> problems?

> >> >> >> >> If another user account works then it's your profile - if not

> >> >> >> >> I'd

> >> >> >> >> still

> >> >> >> >> wager that using McAfee is at the root of this problem. Just

> >> >> >> >> turning

> >> >> >> >> off the firewall in McAfee Security Suite still leaves other

> >> >> >> >> parts

> >> >> >> >> of

> >> >> >> >> it's protection enabled/running in the background.

> >> >> >> >>

> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> >> >> >> > I've tried that already, but I get the same message. Maybe

> >> >> >> >> > I'm

> >> >> >> >> > doing

> >> >> >> >> > that

> >> >> >> >> > wrong.

> >> >> >> >> > --

> >> >> >> >> > Thanks In Advance

> >> >> >> >> > Joy

> >> >> >> >> >

> >> >> >> >> > "R. McCarty" wrote:

> >> >> >> >> >

> >> >> >> >> >> There is one other thing you might consider. All your Web DNS

> >> >> >> >> >> translation is done by your ISP. You can use an alternate DNS

> >> >> >> >> >> server and see if the URL will load.

> >> >> >> >> >>

> >> >> >> >> >> One free DNS provider is linked below:

> >> >> >> >> >> http://www.opendns.com/

> >> >> >> >> >> *Just follow the "Get Started" button for instructions.

> >> >> >> >> >>

> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >> >> >> >> > Thanks for your suggestions. I did that, but I still can't

> >> >> >> >> >> > get

> >> >> >> >> >> > onto

> >> >> >> >> >> > the

> >> >> >> >> >> > site.

> >> >> >> >> >> > --

> >> >> >> >> >> > Thanks In Advance

> >> >> >> >> >> > Joy

> >> >> >> >> >> >

> >> >> >> >> >> > "its_my_dime" wrote:

> >> >> >> >> >> >

> >> >> >> >> >> >> Two more suggestions:

> >> >> >> >> >> >>

> >> >> >> >> >> >> START - SEARCH for any file with the word -

> >> >> >> >> >> >> christianbook -

> >> >> >> >> >> >> as

> >> >> >> >> >> >> part

> >> >> >> >> >> >> of

> >> >> >> >> >> >> the

> >> >> >> >> >> >> file name. If you find it, delete it or change the file

> >> >> >> >> >> >> name.

> >> >> >> >> >> >>

> >> >> >> >> >> >> Set a restore point. Then -

> >> >> >> >> >> >>

> >> >> >> >> >> >> START - RUN - regedit. Search the registry for the word -

> >> >> >> >> >> >> christianbook -

> >> >> >> >> >> >> delete them.

> >> >> >> >> >> >>

> >> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >> >> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >> >> >> >> >> >

> >> >> >> >> >> >> > I am connected with broadband, I believe.

> >> >> >> >> >> >> >

> >> >> >> >> >> >> > I don't believe I have a router ~ that's to connect with

> >> >> >> >> >> >> > other

> >> >> >> >> >> >> > computers,

> >> >> >> >> >> >> > right? I'm just running one computer in the house.

> >> >> >> >> >> >> > --

> >> >> >> >> >> >> > Thanks In Advance

> >> >> >> >> >> >> > Joy

> >> >> >> >> >> >> >

> >> >> >> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7

> >> >> >> >> >> >> >> or

> >> >> >> >> >> >> >> IE6?

> >> >> >> >> >> >> >> (These

> >> >> >> >> >> >> >> are

> >> >> >> >> >> >> >> just questions, not recommendations.)

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

> >> >> >> >> >> >> >> satellite)?

> >> >> >> >> >> >> >> Is

> >> >> >> >> >> >> >> a

> >> >> >> >> >> >> >> router

> >> >> >> >> >> >> >> involved?

> >> >> >> >> >> >> >> --

> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >> >> >> >> >> >> >> since

> >> >> >> >> >> >> >> 2002

> >> >> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >> >> >> >> >> >> DTS-L http://dts-l.net/

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >> >> > It is http://www.christianbook.com

> >> >> >> >> >> >> >> > I know that they are having no problems on their end

> >> >> >> >> >> >> >> > since

> >> >> >> >> >> >> >> > I

> >> >> >> >> >> >> >> > called

> >> >> >> >> >> >> >> > them.

> >> >> >> >> >> >> >> > I

> >> >> >> >> >> >> >> > just can't get through on my end.

> >> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> >> What website is it?

> >> >> >> >> >> >> >> >> --

> >> >> >> >> >> >> >> >> IE-specific newsgroup:

> >> >> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

> >> >> >> >> >> >> >> >> Experience -

> >> >> >> >> >> >> >> >> since

> >> >> >> >> >> >> >> >> 2002

> >> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

> >> >> >> >> >> >> >> >>> one

> >> >> >> >> >> >> >> >>> website

> >> >> >> >> >> >> >> >>> which

> >> >> >> >> >> >> >> >>> I've

> >> >> >> >> >> >> >> >>> always been able to do and for the last week or so

> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >>> keep

> >> >> >> >> >> >> >> >>> getting

> >> >> >> >> >> >> >> >>> this

> >> >> >> >> >> >> >> >>> message. I have IE 7 and windows xp and everything

> >> >> >> >> >> >> >> >>> is

> >> >> >> >> >> >> >> >>> up

> >> >> >> >> >> >> >> >>> to

> >> >> >> >> >> >> >> >>> date.

> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >>> run

> >> >> >> >> >> >> >> >>> McAfee security suite. I have tried everything on

> >> >> >> >> >> >> >> >>> the

> >> >> >> >> >> >> >> >>> solutions

> >> >> >> >> >> >> >> >>> page

> >> >> >> >> >> >> >> >>> except

> >> >> >> >> >> >> >> >>> for setting the computer back to the way it was

> >> >> >> >> >> >> >> >>> when I

> >> >> >> >> >> >> >> >>> bought

> >> >> >> >> >> >> >> >>> it.

> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >>> would

> >> >> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

> >> >> >> >> >> >> >> >>> that

> >> >> >> >> >> >> >> >>> hasn't

> >> >> >> >> >> >> >> >>> helped.

> >> >> >> >> >> >> >> >>> I've also tried deleting a couple of the security

> >> >> >> >> >> >> >> >>> updates

> >> >> >> >> >> >> >> >>> for

> >> >> >> >> >> >> >> >>> IE

> >> >> >> >> >> >> >> >>> and

> >> >> >> >> >> >> >> >>> that

> >> >> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

> >> >> >> >> >> >> >> >>> back

> >> >> >> >> >> >> >> >>> to

> >> >> >> >> >> >> >> >>> IE

> >> >> >> >> >> >> >> >>> 6?

> >> >> >> >> >> >> >> >>> I'm

> >> >> >> >> >> >> >> >>> really needing to get onto that site. It is just

> >> >> >> >> >> >> >> >>> the

> >> >> >> >> >> >> >> >>> one

> >> >> >> >> >> >> >> >>> site.

> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >>> can

> >> >> >> >> >> >> >> >>> get

> >> >> >> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >> >> >> >> >> >> >>

> >> >> >> >> >> >>

> >> >> >> >> >>

> >> >> >> >>

> >> >> >>

> >> >>

> >>

>

July 3, 2008

Re: IE cannot display webpage

Those are the domain servers. They stated 'the name servers are not with

us'. I interpret that to mean they are not

accessible from/through your ISP. To verify, call them on the phone. Every

ISP should have a tech to handle calls.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:46D7ACCC-3D79-4CC2-A1A8-33231AD31062@microsoft.com...

>I contacted my ISP and this is what they sent me. It's "greek" to me.

>

> Registrar: NETWORK SOLUTIONS, LLC.

>

> DNSAUTH1.SYS.GTEI.NET

> DNSAUTH2.SYS.GTEI.NET

> DNSAUTH3.SYS.GTEI.NET

>

> That domain is registered through Network Solutions, and the name servers

> are

> not with us.

>

> What am I supposed to do with that? Any suggestions??

>

> --

> Thanks In Advance

> Joy

>

> "Unknown" wrote:

>

>> It is still possible. You don't know what your ISP may have done with

>> their

>> server. A phone call can save you much time.

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

>> > I've been able to access this site previously, so that shouldn't be the

>> > problem, should it?

>> >

>> > Thanks!

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "Unknown" wrote:

>> >

>> >> Another quick check. Call your ISP to verify the URL is supported by

>> >> the

>> >> server you are using.

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

>> >> > Thanks for your time and suggestions!

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "R. McCarty" wrote:

>> >> >

>> >> >> Yes the icon would indicate that McAfee is running. Usually, Safe

>> >> >> Mode

>> >> >> omits any non-Windows services/drivers and applets from running.

>> >> >> I'm

>> >> >> basically out of suggestions on what to try. This problem is now

>> >> >> something

>> >> >> where only "Hands-On" access would help. I checked the site you are

>> >> >> having issues with and it is just a passive site ( No ActiveX or

>> >> >> other

>> >> >> type

>> >> >> of dependency ) for it to render.

>> >> >>

>> >> >> Sorry I wasn't able to get you a resolution.

>> >> >>

>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>> >> >> >I went to safe mode w/networking and it still did not load.

>> >> >> >McAfee

>> >> >> >was

>> >> >> >still

>> >> >> > showing on my bar at the bottom. Does that mean it was still

>> >> >> > operating?

>> >> >> > --

>> >> >> > Thanks In Advance

>> >> >> > Joy

>> >> >> >

>> >> >> > "R. McCarty" wrote:

>> >> >> >

>> >> >> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site

>> >> >> >> since

>> >> >> >> your security software isn't loaded. If the page loads then

>> >> >> >> McAfee

>> >> >> >> is

>> >> >> >> at

>> >> >> >> fault.

>> >> >> >>

>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >> >> >> >I can still load sites like amazon and chapters. All my other

>> >> >> >> >book

>> >> >> >> >marks

>> >> >> >> > seem to work except this one. I did try using an alternative

>> >> >> >> > user

>> >> >> >> > and

>> >> >> >> > the

>> >> >> >> > same problem occurs. Do you know how one checks to see if it

>> >> >> >> > is

>> >> >> >> > McAfee?

>> >> >> >> > --

>> >> >> >> > Thanks In Advance

>> >> >> >> > Joy

>> >> >> >> >

>> >> >> >> > "R. McCarty" wrote:

>> >> >> >> >

>> >> >> >> >> Does this inability to load sites affect only this bookstore

>> >> >> >> >> or

>> >> >> >> >> other

>> >> >> >> >> ones as well ? Did you try using an alternate XP

>> >> >> >> >> account/profile

>> >> >> >> >> to see if it is just your day-to-day profile that is having

>> >> >> >> >> problems?

>> >> >> >> >> If another user account works then it's your profile - if not

>> >> >> >> >> I'd

>> >> >> >> >> still

>> >> >> >> >> wager that using McAfee is at the root of this problem. Just

>> >> >> >> >> turning

>> >> >> >> >> off the firewall in McAfee Security Suite still leaves other

>> >> >> >> >> parts

>> >> >> >> >> of

>> >> >> >> >> it's protection enabled/running in the background.

>> >> >> >> >>

>> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >> >> >> >> > I've tried that already, but I get the same message. Maybe

>> >> >> >> >> > I'm

>> >> >> >> >> > doing

>> >> >> >> >> > that

>> >> >> >> >> > wrong.

>> >> >> >> >> > --

>> >> >> >> >> > Thanks In Advance

>> >> >> >> >> > Joy

>> >> >> >> >> >

>> >> >> >> >> > "R. McCarty" wrote:

>> >> >> >> >> >

>> >> >> >> >> >> There is one other thing you might consider. All your Web

>> >> >> >> >> >> DNS

>> >> >> >> >> >> translation is done by your ISP. You can use an alternate

>> >> >> >> >> >> DNS

>> >> >> >> >> >> server and see if the URL will load.

>> >> >> >> >> >>

>> >> >> >> >> >> One free DNS provider is linked below:

>> >> >> >> >> >> http://www.opendns.com/

>> >> >> >> >> >> *Just follow the "Get Started" button for instructions.

>> >> >> >> >> >>

>> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> >> >> >> >> > Thanks for your suggestions. I did that, but I still

>> >> >> >> >> >> > can't

>> >> >> >> >> >> > get

>> >> >> >> >> >> > onto

>> >> >> >> >> >> > the

>> >> >> >> >> >> > site.

>> >> >> >> >> >> > --

>> >> >> >> >> >> > Thanks In Advance

>> >> >> >> >> >> > Joy

>> >> >> >> >> >> >

>> >> >> >> >> >> > "its_my_dime" wrote:

>> >> >> >> >> >> >

>> >> >> >> >> >> >> Two more suggestions:

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> START - SEARCH for any file with the word -

>> >> >> >> >> >> >> christianbook -

>> >> >> >> >> >> >> as

>> >> >> >> >> >> >> part

>> >> >> >> >> >> >> of

>> >> >> >> >> >> >> the

>> >> >> >> >> >> >> file name. If you find it, delete it or change the

>> >> >> >> >> >> >> file

>> >> >> >> >> >> >> name.

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> Set a restore point. Then -

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> START - RUN - regedit. Search the registry for the

>> >> >> >> >> >> >> word -

>> >> >> >> >> >> >> christianbook -

>> >> >> >> >> >> >> delete them.

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >> >> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> > I am connected with broadband, I believe.

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> > I don't believe I have a router ~ that's to connect

>> >> >> >> >> >> >> > with

>> >> >> >> >> >> >> > other

>> >> >> >> >> >> >> > computers,

>> >> >> >> >> >> >> > right? I'm just running one computer in the house.

>> >> >> >> >> >> >> > --

>> >> >> >> >> >> >> > Thanks In Advance

>> >> >> >> >> >> >> > Joy

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3?

>> >> >> >> >> >> >> >> IE7

>> >> >> >> >> >> >> >> or

>> >> >> >> >> >> >> >> IE6?

>> >> >> >> >> >> >> >> (These

>> >> >> >> >> >> >> >> are

>> >> >> >> >> >> >> >> just questions, not recommendations.)

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

>> >> >> >> >> >> >> >> satellite)?

>> >> >> >> >> >> >> >> Is

>> >> >> >> >> >> >> >> a

>> >> >> >> >> >> >> >> router

>> >> >> >> >> >> >> >> involved?

>> >> >> >> >> >> >> >> --

>> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >> >> >> >> >> >> Experience -

>> >> >> >> >> >> >> >> since

>> >> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >> >> >> >> >> >> DTS-L http://dts-l.net/

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >> >> > It is http://www.christianbook.com

>> >> >> >> >> >> >> >> > I know that they are having no problems on their

>> >> >> >> >> >> >> >> > end

>> >> >> >> >> >> >> >> > since

>> >> >> >> >> >> >> >> > I

>> >> >> >> >> >> >> >> > called

>> >> >> >> >> >> >> >> > them.

>> >> >> >> >> >> >> >> > I

>> >> >> >> >> >> >> >> > just can't get through on my end.

>> >> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> >> What website is it?

>> >> >> >> >> >> >> >> >> --

>> >> >> >> >> >> >> >> >> IE-specific newsgroup:

>> >> >> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >> >> >> >> >> >> >> Experience -

>> >> >> >> >> >> >> >> >> since

>> >> >> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >> >> >>> I am very frustrated. I've been trying to get

>> >> >> >> >> >> >> >> >>> onto

>> >> >> >> >> >> >> >> >>> one

>> >> >> >> >> >> >> >> >>> website

>> >> >> >> >> >> >> >> >>> which

>> >> >> >> >> >> >> >> >>> I've

>> >> >> >> >> >> >> >> >>> always been able to do and for the last week or

>> >> >> >> >> >> >> >> >>> so

>> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >>> keep

>> >> >> >> >> >> >> >> >>> getting

>> >> >> >> >> >> >> >> >>> this

>> >> >> >> >> >> >> >> >>> message. I have IE 7 and windows xp and

>> >> >> >> >> >> >> >> >>> everything

>> >> >> >> >> >> >> >> >>> is

>> >> >> >> >> >> >> >> >>> up

>> >> >> >> >> >> >> >> >>> to

>> >> >> >> >> >> >> >> >>> date.

>> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >>> run

>> >> >> >> >> >> >> >> >>> McAfee security suite. I have tried everything

>> >> >> >> >> >> >> >> >>> on

>> >> >> >> >> >> >> >> >>> the

>> >> >> >> >> >> >> >> >>> solutions

>> >> >> >> >> >> >> >> >>> page

>> >> >> >> >> >> >> >> >>> except

>> >> >> >> >> >> >> >> >>> for setting the computer back to the way it was

>> >> >> >> >> >> >> >> >>> when I

>> >> >> >> >> >> >> >> >>> bought

>> >> >> >> >> >> >> >> >>> it.

>> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >>> would

>> >> >> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3

>> >> >> >> >> >> >> >> >>> and

>> >> >> >> >> >> >> >> >>> that

>> >> >> >> >> >> >> >> >>> hasn't

>> >> >> >> >> >> >> >> >>> helped.

>> >> >> >> >> >> >> >> >>> I've also tried deleting a couple of the

>> >> >> >> >> >> >> >> >>> security

>> >> >> >> >> >> >> >> >>> updates

>> >> >> >> >> >> >> >> >>> for

>> >> >> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >> >> >>> and

>> >> >> >> >> >> >> >> >>> that

>> >> >> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and

>> >> >> >> >> >> >> >> >>> going

>> >> >> >> >> >> >> >> >>> back

>> >> >> >> >> >> >> >> >>> to

>> >> >> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >> >> >>> 6?

>> >> >> >> >> >> >> >> >>> I'm

>> >> >> >> >> >> >> >> >>> really needing to get onto that site. It is

>> >> >> >> >> >> >> >> >>> just

>> >> >> >> >> >> >> >> >>> the

>> >> >> >> >> >> >> >> >>> one

>> >> >> >> >> >> >> >> >>> site.

>> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >>> can

>> >> >> >> >> >> >> >> >>> get

>> >> >> >> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >>

>> >> >> >> >> >>

>> >> >> >> >>

>> >> >> >>

>> >> >>

>> >>

>>

July 4, 2008

Re: IE cannot display webpage

Thank you so much for your advice. I talked to my ISP this morning and the

problem has been solved. Thanks once again for your help, it was greatly

appreciated!!

--

Thanks In Advance

Joy

"Unknown" wrote:

> Those are the domain servers. They stated 'the name servers are not with

> us'. I interpret that to mean they are not

> accessible from/through your ISP. To verify, call them on the phone. Every

> ISP should have a tech to handle calls.

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:46D7ACCC-3D79-4CC2-A1A8-33231AD31062@microsoft.com...

> >I contacted my ISP and this is what they sent me. It's "greek" to me.

> >

> > Registrar: NETWORK SOLUTIONS, LLC.

> >

> > DNSAUTH1.SYS.GTEI.NET

> > DNSAUTH2.SYS.GTEI.NET

> > DNSAUTH3.SYS.GTEI.NET

> >

> > That domain is registered through Network Solutions, and the name servers

> > are

> > not with us.

> >

> > What am I supposed to do with that? Any suggestions??

> >

> > --

> > Thanks In Advance

> > Joy

> >

> > "Unknown" wrote:

> >

> >> It is still possible. You don't know what your ISP may have done with

> >> their

> >> server. A phone call can save you much time.

> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

> >> > I've been able to access this site previously, so that shouldn't be the

> >> > problem, should it?

> >> >

> >> > Thanks!

> >> > --

> >> > Thanks In Advance

> >> > Joy

> >> >

> >> > "Unknown" wrote:

> >> >

> >> >> Another quick check. Call your ISP to verify the URL is supported by

> >> >> the

> >> >> server you are using.

> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

> >> >> > Thanks for your time and suggestions!

> >> >> > --

> >> >> > Thanks In Advance

> >> >> > Joy

> >> >> >

> >> >> > "R. McCarty" wrote:

> >> >> >

> >> >> >> Yes the icon would indicate that McAfee is running. Usually, Safe

> >> >> >> Mode

> >> >> >> omits any non-Windows services/drivers and applets from running.

> >> >> >> I'm

> >> >> >> basically out of suggestions on what to try. This problem is now

> >> >> >> something

> >> >> >> where only "Hands-On" access would help. I checked the site you are

> >> >> >> having issues with and it is just a passive site ( No ActiveX or

> >> >> >> other

> >> >> >> type

> >> >> >> of dependency ) for it to render.

> >> >> >>

> >> >> >> Sorry I wasn't able to get you a resolution.

> >> >> >>

> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >> >> >> >I went to safe mode w/networking and it still did not load.

> >> >> >> >McAfee

> >> >> >> >was

> >> >> >> >still

> >> >> >> > showing on my bar at the bottom. Does that mean it was still

> >> >> >> > operating?

> >> >> >> > --

> >> >> >> > Thanks In Advance

> >> >> >> > Joy

> >> >> >> >

> >> >> >> > "R. McCarty" wrote:

> >> >> >> >

> >> >> >> >> Yes, Boot to Safe Mode with Networking. ONLY test the one site

> >> >> >> >> since

> >> >> >> >> your security software isn't loaded. If the page loads then

> >> >> >> >> McAfee

> >> >> >> >> is

> >> >> >> >> at

> >> >> >> >> fault.

> >> >> >> >>

> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >> >> >> >> >I can still load sites like amazon and chapters. All my other

> >> >> >> >> >book

> >> >> >> >> >marks

> >> >> >> >> > seem to work except this one. I did try using an alternative

> >> >> >> >> > user

> >> >> >> >> > and

> >> >> >> >> > the

> >> >> >> >> > same problem occurs. Do you know how one checks to see if it

> >> >> >> >> > is

> >> >> >> >> > McAfee?

> >> >> >> >> > --

> >> >> >> >> > Thanks In Advance

> >> >> >> >> > Joy

> >> >> >> >> >

> >> >> >> >> > "R. McCarty" wrote:

> >> >> >> >> >

> >> >> >> >> >> Does this inability to load sites affect only this bookstore

> >> >> >> >> >> or

> >> >> >> >> >> other

> >> >> >> >> >> ones as well ? Did you try using an alternate XP

> >> >> >> >> >> account/profile

> >> >> >> >> >> to see if it is just your day-to-day profile that is having

> >> >> >> >> >> problems?

> >> >> >> >> >> If another user account works then it's your profile - if not

> >> >> >> >> >> I'd

> >> >> >> >> >> still

> >> >> >> >> >> wager that using McAfee is at the root of this problem. Just

> >> >> >> >> >> turning

> >> >> >> >> >> off the firewall in McAfee Security Suite still leaves other

> >> >> >> >> >> parts

> >> >> >> >> >> of

> >> >> >> >> >> it's protection enabled/running in the background.

> >> >> >> >> >>

> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> >> >> >> >> > I've tried that already, but I get the same message. Maybe

> >> >> >> >> >> > I'm

> >> >> >> >> >> > doing

> >> >> >> >> >> > that

> >> >> >> >> >> > wrong.

> >> >> >> >> >> > --

> >> >> >> >> >> > Thanks In Advance

> >> >> >> >> >> > Joy

> >> >> >> >> >> >

> >> >> >> >> >> > "R. McCarty" wrote:

> >> >> >> >> >> >

> >> >> >> >> >> >> There is one other thing you might consider. All your Web

> >> >> >> >> >> >> DNS

> >> >> >> >> >> >> translation is done by your ISP. You can use an alternate

> >> >> >> >> >> >> DNS

> >> >> >> >> >> >> server and see if the URL will load.

> >> >> >> >> >> >>

> >> >> >> >> >> >> One free DNS provider is linked below:

> >> >> >> >> >> >> http://www.opendns.com/

> >> >> >> >> >> >> *Just follow the "Get Started" button for instructions.

> >> >> >> >> >> >>

> >> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >> >> >> >> >> > Thanks for your suggestions. I did that, but I still

> >> >> >> >> >> >> > can't

> >> >> >> >> >> >> > get

> >> >> >> >> >> >> > onto

> >> >> >> >> >> >> > the

> >> >> >> >> >> >> > site.

> >> >> >> >> >> >> > --

> >> >> >> >> >> >> > Thanks In Advance

> >> >> >> >> >> >> > Joy

> >> >> >> >> >> >> >

> >> >> >> >> >> >> > "its_my_dime" wrote:

> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> Two more suggestions:

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> START - SEARCH for any file with the word -

> >> >> >> >> >> >> >> christianbook -

> >> >> >> >> >> >> >> as

> >> >> >> >> >> >> >> part

> >> >> >> >> >> >> >> of

> >> >> >> >> >> >> >> the

> >> >> >> >> >> >> >> file name. If you find it, delete it or change the

> >> >> >> >> >> >> >> file

> >> >> >> >> >> >> >> name.

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> Set a restore point. Then -

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> START - RUN - regedit. Search the registry for the

> >> >> >> >> >> >> >> word -

> >> >> >> >> >> >> >> christianbook -

> >> >> >> >> >> >> >> delete them.

> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >> >> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >> >> >> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> > I am connected with broadband, I believe.

> >> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> > I don't believe I have a router ~ that's to connect

> >> >> >> >> >> >> >> > with

> >> >> >> >> >> >> >> > other

> >> >> >> >> >> >> >> > computers,

> >> >> >> >> >> >> >> > right? I'm just running one computer in the house.

> >> >> >> >> >> >> >> > --

> >> >> >> >> >> >> >> > Thanks In Advance

> >> >> >> >> >> >> >> > Joy

> >> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3?

> >> >> >> >> >> >> >> >> IE7

> >> >> >> >> >> >> >> >> or

> >> >> >> >> >> >> >> >> IE6?

> >> >> >> >> >> >> >> >> (These

> >> >> >> >> >> >> >> >> are

> >> >> >> >> >> >> >> >> just questions, not recommendations.)

> >> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

> >> >> >> >> >> >> >> >> satellite)?

> >> >> >> >> >> >> >> >> Is

> >> >> >> >> >> >> >> >> a

> >> >> >> >> >> >> >> >> router

> >> >> >> >> >> >> >> >> involved?

> >> >> >> >> >> >> >> >> --

> >> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

> >> >> >> >> >> >> >> >> Experience -

> >> >> >> >> >> >> >> >> since

> >> >> >> >> >> >> >> >> 2002

> >> >> >> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >> >> >> >> >> >> >> DTS-L http://dts-l.net/

> >> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >> >> >> > It is http://www.christianbook.com

> >> >> >> >> >> >> >> >> > I know that they are having no problems on their

> >> >> >> >> >> >> >> >> > end

> >> >> >> >> >> >> >> >> > since

> >> >> >> >> >> >> >> >> > I

> >> >> >> >> >> >> >> >> > called

> >> >> >> >> >> >> >> >> > them.

> >> >> >> >> >> >> >> >> > I

> >> >> >> >> >> >> >> >> > just can't get through on my end.

> >> >> >> >> >> >> >> >> >

> >> >> >> >> >> >> >> >> >> What website is it?

> >> >> >> >> >> >> >> >> >> --

> >> >> >> >> >> >> >> >> >> IE-specific newsgroup:

> >> >> >> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

> >> >> >> >> >> >> >> >> >> Experience -

> >> >> >> >> >> >> >> >> >> since

> >> >> >> >> >> >> >> >> >> 2002

> >> >> >> >> >> >> >> >> >>

> >> >> >> >> >> >> >> >> >> Joy wrote:

> >> >> >> >> >> >> >> >> >>> I am very frustrated. I've been trying to get

> >> >> >> >> >> >> >> >> >>> onto

> >> >> >> >> >> >> >> >> >>> one

> >> >> >> >> >> >> >> >> >>> website

> >> >> >> >> >> >> >> >> >>> which

> >> >> >> >> >> >> >> >> >>> I've

> >> >> >> >> >> >> >> >> >>> always been able to do and for the last week or

> >> >> >> >> >> >> >> >> >>> so

> >> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >> >>> keep

> >> >> >> >> >> >> >> >> >>> getting

> >> >> >> >> >> >> >> >> >>> this

> >> >> >> >> >> >> >> >> >>> message. I have IE 7 and windows xp and

> >> >> >> >> >> >> >> >> >>> everything

> >> >> >> >> >> >> >> >> >>> is

> >> >> >> >> >> >> >> >> >>> up

> >> >> >> >> >> >> >> >> >>> to

> >> >> >> >> >> >> >> >> >>> date.

> >> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >> >>> run

> >> >> >> >> >> >> >> >> >>> McAfee security suite. I have tried everything

> >> >> >> >> >> >> >> >> >>> on

> >> >> >> >> >> >> >> >> >>> the

> >> >> >> >> >> >> >> >> >>> solutions

> >> >> >> >> >> >> >> >> >>> page

> >> >> >> >> >> >> >> >> >>> except

> >> >> >> >> >> >> >> >> >>> for setting the computer back to the way it was

> >> >> >> >> >> >> >> >> >>> when I

> >> >> >> >> >> >> >> >> >>> bought

> >> >> >> >> >> >> >> >> >>> it.

> >> >> >> >> >> >> >> >> >>> I

> >> >> >> >> >> >> >> >> >>> would

> >> >> >> >> >> >> >> >> >>> rather not do that. I have tried deleting sp 3

> >> >> >> >> >> >> >> >> >>> and

> >> >> >> >> >> >> >> >> >>> that

> >> >> >> >> >> >> >> >> >>> hasn't

> >> >> >> >> >> >> >> >> >>> helped.

> >> >> >> >> >> >> >> >> >>> I've also tried deleting a couple of the

> >> >> >> >> >> >> >> >> >>> security

> >> >> >> >> >> >> >> >> >>> updates

> >> >> >> >> >> >> >> >> >>> for

> >> >> >> >> >> >> >> >> >>> IE

> >> >> >> >> >> >> >> >> >>> and

> >> >> >> >> >> >> >> >> >>> that

> >> >> >> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and

> >> >> >> >> >> >> >> >> >>> going

July 4, 2008

Re: IE cannot display webpage

Did they solve it or did you have to change something?

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:9DAC9090-11C6-4EC9-AEBC-6E391890E493@microsoft.com...

> Thank you so much for your advice. I talked to my ISP this morning and

> the

> problem has been solved. Thanks once again for your help, it was greatly

> appreciated!!

> --

> Thanks In Advance

> Joy

>

> "Unknown" wrote:

>

>> Those are the domain servers. They stated 'the name servers are not with

>> us'. I interpret that to mean they are not

>> accessible from/through your ISP. To verify, call them on the phone.

>> Every

>> ISP should have a tech to handle calls.

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:46D7ACCC-3D79-4CC2-A1A8-33231AD31062@microsoft.com...

>> >I contacted my ISP and this is what they sent me. It's "greek" to me.

>> >

>> > Registrar: NETWORK SOLUTIONS, LLC.

>> >

>> > DNSAUTH1.SYS.GTEI.NET

>> > DNSAUTH2.SYS.GTEI.NET

>> > DNSAUTH3.SYS.GTEI.NET

>> >

>> > That domain is registered through Network Solutions, and the name

>> > servers

>> > are

>> > not with us.

>> >

>> > What am I supposed to do with that? Any suggestions??

>> >

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "Unknown" wrote:

>> >

>> >> It is still possible. You don't know what your ISP may have done with

>> >> their

>> >> server. A phone call can save you much time.

>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

>> >> > I've been able to access this site previously, so that shouldn't be

>> >> > the

>> >> > problem, should it?

>> >> >

>> >> > Thanks!

>> >> > --

>> >> > Thanks In Advance

>> >> > Joy

>> >> >

>> >> > "Unknown" wrote:

>> >> >

>> >> >> Another quick check. Call your ISP to verify the URL is supported

>> >> >> by

>> >> >> the

>> >> >> server you are using.

>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

>> >> >> > Thanks for your time and suggestions!

>> >> >> > --

>> >> >> > Thanks In Advance

>> >> >> > Joy

>> >> >> >

>> >> >> > "R. McCarty" wrote:

>> >> >> >

>> >> >> >> Yes the icon would indicate that McAfee is running. Usually,

>> >> >> >> Safe

>> >> >> >> Mode

>> >> >> >> omits any non-Windows services/drivers and applets from running.

>> >> >> >> I'm

>> >> >> >> basically out of suggestions on what to try. This problem is now

>> >> >> >> something

>> >> >> >> where only "Hands-On" access would help. I checked the site you

>> >> >> >> are

>> >> >> >> having issues with and it is just a passive site ( No ActiveX or

>> >> >> >> other

>> >> >> >> type

>> >> >> >> of dependency ) for it to render.

>> >> >> >>

>> >> >> >> Sorry I wasn't able to get you a resolution.

>> >> >> >>

>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>> >> >> >> >I went to safe mode w/networking and it still did not load.

>> >> >> >> >McAfee

>> >> >> >> >was

>> >> >> >> >still

>> >> >> >> > showing on my bar at the bottom. Does that mean it was still

>> >> >> >> > operating?

>> >> >> >> > --

>> >> >> >> > Thanks In Advance

>> >> >> >> > Joy

>> >> >> >> >

>> >> >> >> > "R. McCarty" wrote:

>> >> >> >> >

>> >> >> >> >> Yes, Boot to Safe Mode with Networking. ONLY test the one

>> >> >> >> >> site

>> >> >> >> >> since

>> >> >> >> >> your security software isn't loaded. If the page loads then

>> >> >> >> >> McAfee

>> >> >> >> >> is

>> >> >> >> >> at

>> >> >> >> >> fault.

>> >> >> >> >>

>> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >> >> >> >> >I can still load sites like amazon and chapters. All my

>> >> >> >> >> >other

>> >> >> >> >> >book

>> >> >> >> >> >marks

>> >> >> >> >> > seem to work except this one. I did try using an

>> >> >> >> >> > alternative

>> >> >> >> >> > user

>> >> >> >> >> > and

>> >> >> >> >> > the

>> >> >> >> >> > same problem occurs. Do you know how one checks to see if

>> >> >> >> >> > it

>> >> >> >> >> > is

>> >> >> >> >> > McAfee?

>> >> >> >> >> > --

>> >> >> >> >> > Thanks In Advance

>> >> >> >> >> > Joy

>> >> >> >> >> >

>> >> >> >> >> > "R. McCarty" wrote:

>> >> >> >> >> >

>> >> >> >> >> >> Does this inability to load sites affect only this

>> >> >> >> >> >> bookstore

>> >> >> >> >> >> or

>> >> >> >> >> >> other

>> >> >> >> >> >> ones as well ? Did you try using an alternate XP

>> >> >> >> >> >> account/profile

>> >> >> >> >> >> to see if it is just your day-to-day profile that is

>> >> >> >> >> >> having

>> >> >> >> >> >> problems?

>> >> >> >> >> >> If another user account works then it's your profile - if

>> >> >> >> >> >> not

>> >> >> >> >> >> I'd

>> >> >> >> >> >> still

>> >> >> >> >> >> wager that using McAfee is at the root of this problem.

>> >> >> >> >> >> Just

>> >> >> >> >> >> turning

>> >> >> >> >> >> off the firewall in McAfee Security Suite still leaves

>> >> >> >> >> >> other

>> >> >> >> >> >> parts

>> >> >> >> >> >> of

>> >> >> >> >> >> it's protection enabled/running in the background.

>> >> >> >> >> >>

>> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >> >> >> >> >> > I've tried that already, but I get the same message.

>> >> >> >> >> >> > Maybe

>> >> >> >> >> >> > I'm

>> >> >> >> >> >> > doing

>> >> >> >> >> >> > that

>> >> >> >> >> >> > wrong.

>> >> >> >> >> >> > --

>> >> >> >> >> >> > Thanks In Advance

>> >> >> >> >> >> > Joy

>> >> >> >> >> >> >

>> >> >> >> >> >> > "R. McCarty" wrote:

>> >> >> >> >> >> >

>> >> >> >> >> >> >> There is one other thing you might consider. All your

>> >> >> >> >> >> >> Web

>> >> >> >> >> >> >> DNS

>> >> >> >> >> >> >> translation is done by your ISP. You can use an

>> >> >> >> >> >> >> alternate

>> >> >> >> >> >> >> DNS

>> >> >> >> >> >> >> server and see if the URL will load.

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> One free DNS provider is linked below:

>> >> >> >> >> >> >> http://www.opendns.com/

>> >> >> >> >> >> >> *Just follow the "Get Started" button for instructions.

>> >> >> >> >> >> >>

>> >> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >> >> >> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> >> >> >> >> >> > Thanks for your suggestions. I did that, but I still

>> >> >> >> >> >> >> > can't

>> >> >> >> >> >> >> > get

>> >> >> >> >> >> >> > onto

>> >> >> >> >> >> >> > the

>> >> >> >> >> >> >> > site.

>> >> >> >> >> >> >> > --

>> >> >> >> >> >> >> > Thanks In Advance

>> >> >> >> >> >> >> > Joy

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> > "its_my_dime" wrote:

>> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> Two more suggestions:

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> START - SEARCH for any file with the word -

>> >> >> >> >> >> >> >> christianbook -

>> >> >> >> >> >> >> >> as

>> >> >> >> >> >> >> >> part

>> >> >> >> >> >> >> >> of

>> >> >> >> >> >> >> >> the

>> >> >> >> >> >> >> >> file name. If you find it, delete it or change the

>> >> >> >> >> >> >> >> file

>> >> >> >> >> >> >> >> name.

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> Set a restore point. Then -

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> START - RUN - regedit. Search the registry for the

>> >> >> >> >> >> >> >> word -

>> >> >> >> >> >> >> >> christianbook -

>> >> >> >> >> >> >> >> delete them.

>> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in

>> >> >> >> >> >> >> >> message

>> >> >> >> >> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >> >> >> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> > I am connected with broadband, I believe.

>> >> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> > I don't believe I have a router ~ that's to

>> >> >> >> >> >> >> >> > connect

>> >> >> >> >> >> >> >> > with

>> >> >> >> >> >> >> >> > other

>> >> >> >> >> >> >> >> > computers,

>> >> >> >> >> >> >> >> > right? I'm just running one computer in the

>> >> >> >> >> >> >> >> > house.

>> >> >> >> >> >> >> >> > --

>> >> >> >> >> >> >> >> > Thanks In Advance

>> >> >> >> >> >> >> >> > Joy

>> >> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3?

>> >> >> >> >> >> >> >> >> IE7

>> >> >> >> >> >> >> >> >> or

>> >> >> >> >> >> >> >> >> IE6?

>> >> >> >> >> >> >> >> >> (These

>> >> >> >> >> >> >> >> >> are

>> >> >> >> >> >> >> >> >> just questions, not recommendations.)

>> >> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

>> >> >> >> >> >> >> >> >> satellite)?

>> >> >> >> >> >> >> >> >> Is

>> >> >> >> >> >> >> >> >> a

>> >> >> >> >> >> >> >> >> router

>> >> >> >> >> >> >> >> >> involved?

>> >> >> >> >> >> >> >> >> --

>> >> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >> >> >> >> >> >> >> Experience -

>> >> >> >> >> >> >> >> >> since

>> >> >> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >> >> >> >> >> >> >> DTS-L http://dts-l.net/

>> >> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >> >> >> > It is http://www.christianbook.com

>> >> >> >> >> >> >> >> >> > I know that they are having no problems on

>> >> >> >> >> >> >> >> >> > their

>> >> >> >> >> >> >> >> >> > end

>> >> >> >> >> >> >> >> >> > since

>> >> >> >> >> >> >> >> >> > I

>> >> >> >> >> >> >> >> >> > called

>> >> >> >> >> >> >> >> >> > them.

>> >> >> >> >> >> >> >> >> > I

>> >> >> >> >> >> >> >> >> > just can't get through on my end.

>> >> >> >> >> >> >> >> >> >

>> >> >> >> >> >> >> >> >> >> What website is it?

>> >> >> >> >> >> >> >> >> >> --

>> >> >> >> >> >> >> >> >> >> IE-specific newsgroup:

>> >> >> >> >> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >> >> >> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >> >> >> >> >> >> >> >> Experience -

>> >> >> >> >> >> >> >> >> >> since

>> >> >> >> >> >> >> >> >> >> 2002

>> >> >> >> >> >> >> >> >> >>

>> >> >> >> >> >> >> >> >> >> Joy wrote:

>> >> >> >> >> >> >> >> >> >>> I am very frustrated. I've been trying to

>> >> >> >> >> >> >> >> >> >>> get

>> >> >> >> >> >> >> >> >> >>> onto

>> >> >> >> >> >> >> >> >> >>> one

>> >> >> >> >> >> >> >> >> >>> website

>> >> >> >> >> >> >> >> >> >>> which

>> >> >> >> >> >> >> >> >> >>> I've

>> >> >> >> >> >> >> >> >> >>> always been able to do and for the last week

>> >> >> >> >> >> >> >> >> >>> or

>> >> >> >> >> >> >> >> >> >>> so

>> >> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >> >>> keep

>> >> >> >> >> >> >> >> >> >>> getting

>> >> >> >> >> >> >> >> >> >>> this

>> >> >> >> >> >> >> >> >> >>> message. I have IE 7 and windows xp and

>> >> >> >> >> >> >> >> >> >>> everything

>> >> >> >> >> >> >> >> >> >>> is

>> >> >> >> >> >> >> >> >> >>> up

>> >> >> >> >> >> >> >> >> >>> to

>> >> >> >> >> >> >> >> >> >>> date.

>> >> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >> >>> run

>> >> >> >> >> >> >> >> >> >>> McAfee security suite. I have tried

>> >> >> >> >> >> >> >> >> >>> everything

>> >> >> >> >> >> >> >> >> >>> on

>> >> >> >> >> >> >> >> >> >>> the

>> >> >> >> >> >> >> >> >> >>> solutions

>> >> >> >> >> >> >> >> >> >>> page

>> >> >> >> >> >> >> >> >> >>> except

>> >> >> >> >> >> >> >> >> >>> for setting the computer back to the way it

>> >> >> >> >> >> >> >> >> >>> was

>> >> >> >> >> >> >> >> >> >>> when I

>> >> >> >> >> >> >> >> >> >>> bought

>> >> >> >> >> >> >> >> >> >>> it.

>> >> >> >> >> >> >> >> >> >>> I

>> >> >> >> >> >> >> >> >> >>> would

>> >> >> >> >> >> >> >> >> >>> rather not do that. I have tried deleting sp

>> >> >> >> >> >> >> >> >> >>> 3

>> >> >> >> >> >> >> >> >> >>> and

>> >> >> >> >> >> >> >> >> >>> that

>> >> >> >> >> >> >> >> >> >>> hasn't

>> >> >> >> >> >> >> >> >> >>> helped.

>> >> >> >> >> >> >> >> >> >>> I've also tried deleting a couple of the

>> >> >> >> >> >> >> >> >> >>> security

>> >> >> >> >> >> >> >> >> >>> updates

>> >> >> >> >> >> >> >> >> >>> for

>> >> >> >> >> >> >> >> >> >>> IE

>> >> >> >> >> >> >> >> >> >>> and

>> >> >> >> >> >> >> >> >> >>> that

>> >> >> >> >> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and

>> >> >> >> >> >> >> >> >> >>> going

July 4, 2008

Re: IE cannot display webpage

And the problem was...?

Joy wrote:

> Thank you so much for your advice. I talked to my ISP this morning and

> the

> problem has been solved. Thanks once again for your help, it was greatly

> appreciated!!

>

>> Those are the domain servers. They stated 'the name servers are not with

>> us'. I interpret that to mean they are not

>> accessible from/through your ISP. To verify, call them on the phone.

>> Every

>> ISP should have a tech to handle calls.

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:46D7ACCC-3D79-4CC2-A1A8-33231AD31062@microsoft.com...

>>> I contacted my ISP and this is what they sent me. It's "greek" to me.

>>>

>>> Registrar: NETWORK SOLUTIONS, LLC.

>>>

>>> DNSAUTH1.SYS.GTEI.NET

>>> DNSAUTH2.SYS.GTEI.NET

>>> DNSAUTH3.SYS.GTEI.NET

>>>

>>> That domain is registered through Network Solutions, and the name

>>> servers

>>> are

>>> not with us.

>>>

>>> What am I supposed to do with that? Any suggestions??

>>>

>>> --

>>> Thanks In Advance

>>> Joy

>>>

>>> "Unknown" wrote:

>>>

>>>> It is still possible. You don't know what your ISP may have done with

>>>> their

>>>> server. A phone call can save you much time.

>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>> news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

>>>>> I've been able to access this site previously, so that shouldn't be

>>>>> the

>>>>> problem, should it?

>>>>>

>>>>> Thanks!

>>>>> --

>>>>> Thanks In Advance

>>>>> Joy

>>>>>

>>>>> "Unknown" wrote:

>>>>>

>>>>>> Another quick check. Call your ISP to verify the URL is supported by

>>>>>> the

>>>>>> server you are using.

>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

>>>>>>> Thanks for your time and suggestions!

>>>>>>> --

>>>>>>> Thanks In Advance

>>>>>>> Joy

>>>>>>>

>>>>>>> "R. McCarty" wrote:

>>>>>>>

>>>>>>>> Yes the icon would indicate that McAfee is running. Usually, Safe

>>>>>>>> Mode

>>>>>>>> omits any non-Windows services/drivers and applets from running.

>>>>>>>> I'm

>>>>>>>> basically out of suggestions on what to try. This problem is now

>>>>>>>> something

>>>>>>>> where only "Hands-On" access would help. I checked the site you are

>>>>>>>> having issues with and it is just a passive site ( No ActiveX or

>>>>>>>> other

>>>>>>>> type

>>>>>>>> of dependency ) for it to render.

>>>>>>>>

>>>>>>>> Sorry I wasn't able to get you a resolution.

>>>>>>>>

>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>>>>>>>>> I went to safe mode w/networking and it still did not load.

>>>>>>>>> McAfee

>>>>>>>>> was

>>>>>>>>> still

>>>>>>>>> showing on my bar at the bottom. Does that mean it was still

>>>>>>>>> operating?

>>>>>>>>> --

>>>>>>>>> Thanks In Advance

>>>>>>>>> Joy

>>>>>>>>>

>>>>>>>>> "R. McCarty" wrote:

>>>>>>>>>

>>>>>>>>>> Yes, Boot to Safe Mode with Networking. ONLY test the one site

>>>>>>>>>> since

>>>>>>>>>> your security software isn't loaded. If the page loads then

>>>>>>>>>> McAfee

>>>>>>>>>> is

>>>>>>>>>> at

>>>>>>>>>> fault.

>>>>>>>>>>

>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>>>>>>>>>>> I can still load sites like amazon and chapters. All my other

>>>>>>>>>>> book

>>>>>>>>>>> marks

>>>>>>>>>>> seem to work except this one. I did try using an alternative

>>>>>>>>>>> user

>>>>>>>>>>> and

>>>>>>>>>>> the

>>>>>>>>>>> same problem occurs. Do you know how one checks to see if it

>>>>>>>>>>> is

>>>>>>>>>>> McAfee?

>>>>>>>>>>> --

>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>> Joy

>>>>>>>>>>>

>>>>>>>>>>> "R. McCarty" wrote:

>>>>>>>>>>>

>>>>>>>>>>>> Does this inability to load sites affect only this bookstore

>>>>>>>>>>>> or

>>>>>>>>>>>> other

>>>>>>>>>>>> ones as well ? Did you try using an alternate XP

>>>>>>>>>>>> account/profile

>>>>>>>>>>>> to see if it is just your day-to-day profile that is having

>>>>>>>>>>>> problems?

>>>>>>>>>>>> If another user account works then it's your profile - if not

>>>>>>>>>>>> I'd

>>>>>>>>>>>> still

>>>>>>>>>>>> wager that using McAfee is at the root of this problem. Just

>>>>>>>>>>>> turning

>>>>>>>>>>>> off the firewall in McAfee Security Suite still leaves other

>>>>>>>>>>>> parts

>>>>>>>>>>>> of

>>>>>>>>>>>> it's protection enabled/running in the background.

>>>>>>>>>>>>

>>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>>> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>>>>>>>>>>>>> I've tried that already, but I get the same message. Maybe

>>>>>>>>>>>>> I'm

>>>>>>>>>>>>> doing

>>>>>>>>>>>>> that

>>>>>>>>>>>>> wrong.

>>>>>>>>>>>>> --

>>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>>> Joy

>>>>>>>>>>>>>

>>>>>>>>>>>>> "R. McCarty" wrote:

>>>>>>>>>>>>>

>>>>>>>>>>>>>> There is one other thing you might consider. All your Web

>>>>>>>>>>>>>> DNS

>>>>>>>>>>>>>> translation is done by your ISP. You can use an alternate

>>>>>>>>>>>>>> DNS

>>>>>>>>>>>>>> server and see if the URL will load.

>>>>>>>>>>>>>>

>>>>>>>>>>>>>> One free DNS provider is linked below:

>>>>>>>>>>>>>> http://www.opendns.com/

>>>>>>>>>>>>>> *Just follow the "Get Started" button for instructions.

>>>>>>>>>>>>>>

>>>>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>>>>> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>>>>>>>>>>>>>>> Thanks for your suggestions. I did that, but I still

>>>>>>>>>>>>>>> can't

>>>>>>>>>>>>>>> get

>>>>>>>>>>>>>>> onto

>>>>>>>>>>>>>>> the

>>>>>>>>>>>>>>> site.

>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>>>>> Joy

>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>> "its_my_dime" wrote:

>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>> Two more suggestions:

>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>> START - SEARCH for any file with the word -

>>>>>>>>>>>>>>>> christianbook -

>>>>>>>>>>>>>>>> as

>>>>>>>>>>>>>>>> part

>>>>>>>>>>>>>>>> of

>>>>>>>>>>>>>>>> the

>>>>>>>>>>>>>>>> file name. If you find it, delete it or change the

>>>>>>>>>>>>>>>> file

>>>>>>>>>>>>>>>> name.

>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>> Set a restore point. Then -

>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>> START - RUN - regedit. Search the registry for the

>>>>>>>>>>>>>>>> word -

>>>>>>>>>>>>>>>> christianbook -

>>>>>>>>>>>>>>>> delete them.

>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>>>>>>> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>>>>>>>>>>>>>>>>> I am currently running WinXP SP3 with IE7.

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> I am connected with broadband, I believe.

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> I don't believe I have a router ~ that's to connect

>>>>>>>>>>>>>>>>> with

>>>>>>>>>>>>>>>>> other

>>>>>>>>>>>>>>>>> computers,

>>>>>>>>>>>>>>>>> right? I'm just running one computer in the house.

>>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>>>>>>> Joy

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>> Are you currently running WinXP SP2 or WinXP SP3?

>>>>>>>>>>>>>>>>>> IE7

>>>>>>>>>>>>>>>>>> or

>>>>>>>>>>>>>>>>>> IE6?

>>>>>>>>>>>>>>>>>> (These

>>>>>>>>>>>>>>>>>> are

>>>>>>>>>>>>>>>>>> just questions, not recommendations.)

>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>> How do you connect (e.g., ADSL; cable; dial-up;

>>>>>>>>>>>>>>>>>> satellite)?

>>>>>>>>>>>>>>>>>> Is

>>>>>>>>>>>>>>>>>> a

>>>>>>>>>>>>>>>>>> router

>>>>>>>>>>>>>>>>>> involved?

>>>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop

>>>>>>>>>>>>>>>>>> Experience -

>>>>>>>>>>>>>>>>>> since

>>>>>>>>>>>>>>>>>> 2002

>>>>>>>>>>>>>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>>>>>>>>>>>>>> DTS-L http://dts-l.net/

>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>> Joy wrote:

>>>>>>>>>>>>>>>>>>> It is http://www.christianbook.com

>>>>>>>>>>>>>>>>>>> I know that they are having no problems on their

>>>>>>>>>>>>>>>>>>> end

>>>>>>>>>>>>>>>>>>> since

>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>> called

>>>>>>>>>>>>>>>>>>> them.

>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>> just can't get through on my end.

>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>>> What website is it?

>>>>>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>>>>>> IE-specific newsgroup:

>>>>>>>>>>>>>>>>>>>> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop

>>>>>>>>>>>>>>>>>>>> Experience -

>>>>>>>>>>>>>>>>>>>> since

>>>>>>>>>>>>>>>>>>>> 2002

>>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>>> Joy wrote:

>>>>>>>>>>>>>>>>>>>>> I am very frustrated. I've been trying to get

>>>>>>>>>>>>>>>>>>>>> onto

>>>>>>>>>>>>>>>>>>>>> one

>>>>>>>>>>>>>>>>>>>>> website

>>>>>>>>>>>>>>>>>>>>> which

>>>>>>>>>>>>>>>>>>>>> I've

>>>>>>>>>>>>>>>>>>>>> always been able to do and for the last week or

>>>>>>>>>>>>>>>>>>>>> so

>>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>>> keep

>>>>>>>>>>>>>>>>>>>>> getting

>>>>>>>>>>>>>>>>>>>>> this

>>>>>>>>>>>>>>>>>>>>> message. I have IE 7 and windows xp and

>>>>>>>>>>>>>>>>>>>>> everything

>>>>>>>>>>>>>>>>>>>>> is

>>>>>>>>>>>>>>>>>>>>> up

>>>>>>>>>>>>>>>>>>>>> to

>>>>>>>>>>>>>>>>>>>>> date.

>>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>>> run

>>>>>>>>>>>>>>>>>>>>> McAfee security suite. I have tried everything

>>>>>>>>>>>>>>>>>>>>> on

>>>>>>>>>>>>>>>>>>>>> the

>>>>>>>>>>>>>>>>>>>>> solutions

>>>>>>>>>>>>>>>>>>>>> page

>>>>>>>>>>>>>>>>>>>>> except

>>>>>>>>>>>>>>>>>>>>> for setting the computer back to the way it was

>>>>>>>>>>>>>>>>>>>>> when I

>>>>>>>>>>>>>>>>>>>>> bought

>>>>>>>>>>>>>>>>>>>>> it.

>>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>>> would

>>>>>>>>>>>>>>>>>>>>> rather not do that. I have tried deleting sp 3

>>>>>>>>>>>>>>>>>>>>> and

>>>>>>>>>>>>>>>>>>>>> that

>>>>>>>>>>>>>>>>>>>>> hasn't

>>>>>>>>>>>>>>>>>>>>> helped.

>>>>>>>>>>>>>>>>>>>>> I've also tried deleting a couple of the

>>>>>>>>>>>>>>>>>>>>> security

>>>>>>>>>>>>>>>>>>>>> updates

>>>>>>>>>>>>>>>>>>>>> for

>>>>>>>>>>>>>>>>>>>>> IE

>>>>>>>>>>>>>>>>>>>>> and

>>>>>>>>>>>>>>>>>>>>> that

>>>>>>>>>>>>>>>>>>>>> hasn't helped. Should I be deleting IE 7 and

>>>>>>>>>>>>>>>>>>>>> going

July 6, 2008

Re: IE cannot display webpage

Sure wish she would have posted the fix.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:u8qidsi3IHA.1196@TK2MSFTNGP05.phx.gbl...

> And the problem was...?

>

> Joy wrote:

>> Thank you so much for your advice. I talked to my ISP this morning and

>> the

>> problem has been solved. Thanks once again for your help, it was greatly

>> appreciated!!

>>

>>> Those are the domain servers. They stated 'the name servers are not with

>>> us'. I interpret that to mean they are not

>>> accessible from/through your ISP. To verify, call them on the phone.

>>> Every

>>> ISP should have a tech to handle calls.

>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>> news:46D7ACCC-3D79-4CC2-A1A8-33231AD31062@microsoft.com...

>>>> I contacted my ISP and this is what they sent me. It's "greek" to me.

>>>>

>>>> Registrar: NETWORK SOLUTIONS, LLC.

>>>>

>>>> DNSAUTH1.SYS.GTEI.NET

>>>> DNSAUTH2.SYS.GTEI.NET

>>>> DNSAUTH3.SYS.GTEI.NET

>>>>

>>>> That domain is registered through Network Solutions, and the name

>>>> servers

>>>> are

>>>> not with us.

>>>>

>>>> What am I supposed to do with that? Any suggestions??

>>>>

>>>> --

>>>> Thanks In Advance

>>>> Joy

>>>>

>>>> "Unknown" wrote:

>>>>

>>>>> It is still possible. You don't know what your ISP may have done with

>>>>> their

>>>>> server. A phone call can save you much time.

>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>> news:820C3221-4A9A-4DEB-B7B7-A11F59527122@microsoft.com...

>>>>>> I've been able to access this site previously, so that shouldn't be

>>>>>> the

>>>>>> problem, should it?

>>>>>>

>>>>>> Thanks!

>>>>>> --

>>>>>> Thanks In Advance

>>>>>> Joy

>>>>>>

>>>>>> "Unknown" wrote:

>>>>>>

>>>>>>> Another quick check. Call your ISP to verify the URL is supported by

>>>>>>> the

>>>>>>> server you are using.

>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>> news:FF0F3CA4-A588-466F-86C0-DC17D71B8792@microsoft.com...

>>>>>>>> Thanks for your time and suggestions!

>>>>>>>> --

>>>>>>>> Thanks In Advance

>>>>>>>> Joy

>>>>>>>>

>>>>>>>> "R. McCarty" wrote:

>>>>>>>>

>>>>>>>>> Yes the icon would indicate that McAfee is running. Usually, Safe

>>>>>>>>> Mode

>>>>>>>>> omits any non-Windows services/drivers and applets from running.

>>>>>>>>> I'm

>>>>>>>>> basically out of suggestions on what to try. This problem is now

>>>>>>>>> something

>>>>>>>>> where only "Hands-On" access would help. I checked the site you

>>>>>>>>> are

>>>>>>>>> having issues with and it is just a passive site ( No ActiveX or

>>>>>>>>> other

>>>>>>>>> type

>>>>>>>>> of dependency ) for it to render.

>>>>>>>>>

>>>>>>>>> Sorry I wasn't able to get you a resolution.

>>>>>>>>>

>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>>>>>>>>>> I went to safe mode w/networking and it still did not load.

>>>>>>>>>> McAfee

>>>>>>>>>> was

>>>>>>>>>> still

>>>>>>>>>> showing on my bar at the bottom. Does that mean it was still

>>>>>>>>>> operating?

>>>>>>>>>> --

>>>>>>>>>> Thanks In Advance

>>>>>>>>>> Joy

>>>>>>>>>>

>>>>>>>>>> "R. McCarty" wrote:

>>>>>>>>>>

>>>>>>>>>>> Yes, Boot to Safe Mode with Networking. ONLY test the one site

>>>>>>>>>>> since

>>>>>>>>>>> your security software isn't loaded. If the page loads then

>>>>>>>>>>> McAfee

>>>>>>>>>>> is

>>>>>>>>>>> at

>>>>>>>>>>> fault.

>>>>>>>>>>>

>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>>>>>>>>>>>> I can still load sites like amazon and chapters. All my other

>>>>>>>>>>>> book

>>>>>>>>>>>> marks

>>>>>>>>>>>> seem to work except this one. I did try using an alternative

>>>>>>>>>>>> user

>>>>>>>>>>>> and

>>>>>>>>>>>> the

>>>>>>>>>>>> same problem occurs. Do you know how one checks to see if it

>>>>>>>>>>>> is

>>>>>>>>>>>> McAfee?

>>>>>>>>>>>> --

>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>> Joy

>>>>>>>>>>>>

>>>>>>>>>>>> "R. McCarty" wrote:

>>>>>>>>>>>>

>>>>>>>>>>>>> Does this inability to load sites affect only this bookstore

>>>>>>>>>>>>> or

>>>>>>>>>>>>> other

>>>>>>>>>>>>> ones as well ? Did you try using an alternate XP

>>>>>>>>>>>>> account/profile

>>>>>>>>>>>>> to see if it is just your day-to-day profile that is having

>>>>>>>>>>>>> problems?

>>>>>>>>>>>>> If another user account works then it's your profile - if not

>>>>>>>>>>>>> I'd

>>>>>>>>>>>>> still

>>>>>>>>>>>>> wager that using McAfee is at the root of this problem. Just

>>>>>>>>>>>>> turning

>>>>>>>>>>>>> off the firewall in McAfee Security Suite still leaves other

>>>>>>>>>>>>> parts

>>>>>>>>>>>>> of

>>>>>>>>>>>>> it's protection enabled/running in the background.

>>>>>>>>>>>>>

>>>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>>>> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>>>>>>>>>>>>>> I've tried that already, but I get the same message. Maybe

>>>>>>>>>>>>>> I'm

>>>>>>>>>>>>>> doing

>>>>>>>>>>>>>> that

>>>>>>>>>>>>>> wrong.

>>>>>>>>>>>>>> --

>>>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>>>> Joy

>>>>>>>>>>>>>>

>>>>>>>>>>>>>> "R. McCarty" wrote:

>>>>>>>>>>>>>>

>>>>>>>>>>>>>>> There is one other thing you might consider. All your Web

>>>>>>>>>>>>>>> DNS

>>>>>>>>>>>>>>> translation is done by your ISP. You can use an alternate

>>>>>>>>>>>>>>> DNS

>>>>>>>>>>>>>>> server and see if the URL will load.

>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>> One free DNS provider is linked below:

>>>>>>>>>>>>>>> http://www.opendns.com/

>>>>>>>>>>>>>>> *Just follow the "Get Started" button for instructions.

>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>>>>>> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>>>>>>>>>>>>>>>> Thanks for your suggestions. I did that, but I still

>>>>>>>>>>>>>>>> can't

>>>>>>>>>>>>>>>> get

>>>>>>>>>>>>>>>> onto

>>>>>>>>>>>>>>>> the

>>>>>>>>>>>>>>>> site.

>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>>>>>> Joy

>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>> "its_my_dime" wrote:

>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> Two more suggestions:

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> START - SEARCH for any file with the word -

>>>>>>>>>>>>>>>>> christianbook -

>>>>>>>>>>>>>>>>> as

>>>>>>>>>>>>>>>>> part

>>>>>>>>>>>>>>>>> of

>>>>>>>>>>>>>>>>> the

>>>>>>>>>>>>>>>>> file name. If you find it, delete it or change the

>>>>>>>>>>>>>>>>> file

>>>>>>>>>>>>>>>>> name.

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> Set a restore point. Then -

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> START - RUN - regedit. Search the registry for the

>>>>>>>>>>>>>>>>> word -

>>>>>>>>>>>>>>>>> christianbook -

>>>>>>>>>>>>>>>>> delete them.

>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>>>>>>>>>>>>>>>> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>>>>>>>>>>>>>>>>>> I am currently running WinXP SP3 with IE7.

>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>> I am connected with broadband, I believe.

>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>> I don't believe I have a router ~ that's to connect

>>>>>>>>>>>>>>>>>> with

>>>>>>>>>>>>>>>>>> other

>>>>>>>>>>>>>>>>>> computers,

>>>>>>>>>>>>>>>>>> right? I'm just running one computer in the house.

>>>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>>>> Thanks In Advance

>>>>>>>>>>>>>>>>>> Joy

>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>> Are you currently running WinXP SP2 or WinXP SP3?

>>>>>>>>>>>>>>>>>>> IE7

>>>>>>>>>>>>>>>>>>> or

>>>>>>>>>>>>>>>>>>> IE6?

>>>>>>>>>>>>>>>>>>> (These

>>>>>>>>>>>>>>>>>>> are

>>>>>>>>>>>>>>>>>>> just questions, not recommendations.)

>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>> How do you connect (e.g., ADSL; cable; dial-up;

>>>>>>>>>>>>>>>>>>> satellite)?

>>>>>>>>>>>>>>>>>>> Is

>>>>>>>>>>>>>>>>>>> a

>>>>>>>>>>>>>>>>>>> router

>>>>>>>>>>>>>>>>>>> involved?

>>>>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop

>>>>>>>>>>>>>>>>>>> Experience -

>>>>>>>>>>>>>>>>>>> since

>>>>>>>>>>>>>>>>>>> 2002

>>>>>>>>>>>>>>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>>>>>>>>>>>>>>> DTS-L http://dts-l.net/

>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>> Joy wrote:

>>>>>>>>>>>>>>>>>>>> It is http://www.christianbook.com

>>>>>>>>>>>>>>>>>>>> I know that they are having no problems on their

>>>>>>>>>>>>>>>>>>>> end

>>>>>>>>>>>>>>>>>>>> since

>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>> called

>>>>>>>>>>>>>>>>>>>> them.

>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>> just can't get through on my end.

>>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>>>> What website is it?

>>>>>>>>>>>>>>>>>>>>> --

>>>>>>>>>>>>>>>>>>>>> IE-specific newsgroup:

>>>>>>>>>>>>>>>>>>>>> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>>>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop

>>>>>>>>>>>>>>>>>>>>> Experience -

>>>>>>>>>>>>>>>>>>>>> since

>>>>>>>>>>>>>>>>>>>>> 2002

>>>>>>>>>>>>>>>>>>>>>

>>>>>>>>>>>>>>>>>>>>> Joy wrote:

>>>>>>>>>>>>>>>>>>>>>> I am very frustrated. I've been trying to get

>>>>>>>>>>>>>>>>>>>>>> onto

>>>>>>>>>>>>>>>>>>>>>> one

>>>>>>>>>>>>>>>>>>>>>> website

>>>>>>>>>>>>>>>>>>>>>> which

>>>>>>>>>>>>>>>>>>>>>> I've

>>>>>>>>>>>>>>>>>>>>>> always been able to do and for the last week or

>>>>>>>>>>>>>>>>>>>>>> so

>>>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>>>> keep

>>>>>>>>>>>>>>>>>>>>>> getting

>>>>>>>>>>>>>>>>>>>>>> this

>>>>>>>>>>>>>>>>>>>>>> message. I have IE 7 and windows xp and

>>>>>>>>>>>>>>>>>>>>>> everything

>>>>>>>>>>>>>>>>>>>>>> is

>>>>>>>>>>>>>>>>>>>>>> up

>>>>>>>>>>>>>>>>>>>>>> to

>>>>>>>>>>>>>>>>>>>>>> date.

>>>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>>>> run

>>>>>>>>>>>>>>>>>>>>>> McAfee security suite. I have tried everything

>>>>>>>>>>>>>>>>>>>>>> on

>>>>>>>>>>>>>>>>>>>>>> the

>>>>>>>>>>>>>>>>>>>>>> solutions

>>>>>>>>>>>>>>>>>>>>>> page

>>>>>>>>>>>>>>>>>>>>>> except

>>>>>>>>>>>>>>>>>>>>>> for setting the computer back to the way it was

>>>>>>>>>>>>>>>>>>>>>> when I

>>>>>>>>>>>>>>>>>>>>>> bought

>>>>>>>>>>>>>>>>>>>>>> it.

>>>>>>>>>>>>>>>>>>>>>> I

>>>>>>>>>>>>>>>>>>>>>> would

>>>>>>>>>>>>>>>>>>>>>> rather not do that. I have tried deleting sp 3

>>>>>>>>>>>>>>>>>>>>>> and

>>>>>>>>>>>>>>>>>>>>>> that

>>>>>>>>>>>>>>>>>>>>>> hasn't

>>>>>>>>>>>>>>>>>>>>>> helped.

>>>>>>>>>>>>>>>>>>>>>> I've also tried deleting a couple of the

>>>>>>>>>>>>>>>>>>>>>> security

>>>>>>>>>>>>>>>>>>>>>> updates

>>>>>>>>>>>>>>>>>>>>>> for

>>>>>>>>>>>>>>>>>>>>>> IE

>>>>>>>>>>>>>>>>>>>>>> and

>>>>>>>>>>>>>>>>>>>>>> that

>>>>>>>>>>>>>>>>>>>>>> hasn't helped. Should I be deleting IE 7 and

>>>>>>>>>>>>>>>>>>>>>> going

>

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