KenB Posted July 10, 2011 Posted July 10, 2011 Hi, virtual wifi miniport adapter Was this showing in Device Manager originally ? You never said if you could connect using a cable direct to the router - can you ? Try disabling the Firewall and see if you can connect now ( wirelessly ) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
RachieA Posted July 11, 2011 Author Posted July 11, 2011 Hi, Was this showing in Device Manager originally ? Yes You never said if you could connect using a cable direct to the router - can you ? No Try disabling the Firewall and see if you can connect now ( wirelessly ) No ... Quote
KenB Posted July 11, 2011 Posted July 11, 2011 I don't suppost the wireless button is switched off is it? It should be at the top of the keyboard near to the screen - satelite icon. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
RachieA Posted July 12, 2011 Author Posted July 12, 2011 (edited) I don't suppost the wireless button is switched off is it? It should be at the top of the keyboard near to the screen - satelite icon. No. When I switched on this morning it connected straight away with internet connection and it recognised my Sky wireless "home network", after a couple of minutes it lost internet connection but still showed a connection to Sky. This is unusual. It has been showing a connection to "Unidentified network - public network" all the while I've had this problem. In fact, I have just disconnected and reconnected and it has reverted to "Unidentified network - public network". Troubleshooting shows "The default gateway is not available - not fixed" and "The connection between your access point, router, or cable modem and the internet is broken - detected" Edited July 12, 2011 by RachieA Quote
KenB Posted July 12, 2011 Posted July 12, 2011 Hi Start ....type in ....Services..... ( It may be Services.msc - I don't use Win7 )......ENTER Scroll down the Services and see if you have : id_String2.6844F930_1628_4223_B5CC_5BB94B87 9762 or Bonjour DNS Responder Service If you do - double click on the service and disable it in "Startup Type". You will probably have to re-boot to see the effects. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
RachieA Posted July 12, 2011 Author Posted July 12, 2011 Hi Start ....type in ....Services..... ( It may be Services.msc - I don't use Win7 )......ENTER Scroll down the Services and see if you have : id_String2.6844F930_1628_4223_B5CC_5BB94B87 9762 or Bonjour DNS Responder Service If you do - double click on the service and disable it in "Startup Type". You will probably have to re-boot to see the effects. can't find either listed. Quote
KenB Posted July 12, 2011 Posted July 12, 2011 I was hoping that would have solved it. Go back to Services: Make sure all of the following are started: ( If not - set them all to automatic ) Computer Browser DHCP Client DNS Client Network Location Awareness Server TCP/IP Netbios helper Wired Autoconfig WLAN Autoconfig Workstation Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
RachieA Posted July 27, 2011 Author Posted July 27, 2011 I was hoping that would have solved it. Go back to Services: Make sure all of the following are started: ( If not - set them all to automatic ) Computer Browser This is not shown DHCP Client DNS Client Network Location Awareness Server TCP/IP Netbios helper Wired Autoconfig This was set to manual. I have started it but don't know how to set to automatic WLAN Autoconfig Workstation I have restarted and the problem still remains. I only bought this in May, should I just take it back to PC World? Quote
RachieA Posted August 17, 2011 Author Posted August 17, 2011 Right, here is an update! I took the laptop to PC World as it is still within the warranty. They quickly established there was a problem with the wireless card and sent it off to Acer for a repair. Acer replaced the wireless card and I got the laptop back today. I am typing on it now! Yay! Quote
KenB Posted August 18, 2011 Posted August 18, 2011 (edited) Hi RachieA, I posted this earlier .... I am beginning to suspect that your Network Adapter has died. many thanks for the feedback - it is always good to hear when a problem gets solved :) Edited August 18, 2011 by KenB Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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