Help Needed - Cannot Update, Administrator Privileges Broken

July 2, 2008

This all started when I noticed I was short a few windows updates on XP SP2.

I decided I should run WU manually, and ran into a roadblock. It tries to

install Windows Genuine Advantage Validation Tool, which fails every time.

OK, simple enough. I went on the here and tried all the fixes: manually

reinstalling WGA, running the tool the MS guy recommends, nothing works. My

office's IT guy happened to be in, so I asked him. He says just download SP3

standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update Windows

XP. Please contact your system administrator." ...What? I'm on an account in

the administrators group for my system. I log off and into my computer's

Admin account.

"You do not have permission to update Windows XP. Please contact your system

administrator."

At this point, I'm stumped, IT guy is confused. Googled around, got a

series of DLLs to re-initialize. They are:

REGSVR32 wuapi.dll

REGSVR32 wuaueng.dll

REGSVR32 atl.dll

REGSVR32 wucltui.dll

REGSVR32 wups.dll

Regsvr32 msxml3.dll

Regsvr32 msxml2.dll

Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is nothing

anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files or other

objects and my Administrators group is a member. I've also tried adding the

local Administrator account and my user account on the domain to the list,

both of which had no effect on the problem. We have a small office, and our

IT guy tells me he hasn't put any such restrictions in effect on any of the

office computers.

I would generally prefer not to use my holiday weekend to re-install Windows

XP. I'm hoping someone has some idea of what the problem is.

July 2, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791

http://support.microsoft.com/kb/328817

--

All the Best,

Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

"dark54555" <dark54555@discussions.microsoft.com> wrote in message

news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

> This all started when I noticed I was short a few windows updates on XP

> SP2.

> I decided I should run WU manually, and ran into a roadblock. It tries to

> install Windows Genuine Advantage Validation Tool, which fails every time.

>

> OK, simple enough. I went on the here and tried all the fixes: manually

> reinstalling WGA, running the tool the MS guy recommends, nothing works.

> My

> office's IT guy happened to be in, so I asked him. He says just download

> SP3

> standalone, should be a workaround.

>

> Downloaded, tried to install. "You do not have permission to update

> Windows

> XP. Please contact your system administrator." ...What? I'm on an account

> in

> the administrators group for my system. I log off and into my computer's

> Admin account.

>

> "You do not have permission to update Windows XP. Please contact your

> system

> administrator."

>

> At this point, I'm stumped, IT guy is confused. Googled around, got a

> series of DLLs to re-initialize. They are:

> REGSVR32 wuapi.dll

> REGSVR32 wuaueng.dll

> REGSVR32 atl.dll

> REGSVR32 wucltui.dll

> REGSVR32 wups.dll

> Regsvr32 msxml3.dll

> Regsvr32 msxml2.dll

> Regsvr32 msxml.dll

>

> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is nothing

> anywhere about that dll and that error code.

>

> System restore gives a permission error.

>

> I have checked , User Rights Assignment -> Take ownership of files or

> other

> objects and my Administrators group is a member. I've also tried adding

> the

> local Administrator account and my user account on the domain to the list,

> both of which had no effect on the problem. We have a small office, and

> our

> IT guy tells me he hasn't put any such restrictions in effect on any of

> the

> office computers.

>

> I would generally prefer not to use my holiday weekend to re-install

> Windows

> XP. I'm hoping someone has some idea of what the problem is.

July 2, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the installs:

0.031: 2008/06/30 16:22:37.953 (local)

0.031:

C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe (version 6.3.3.0)

0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:

0x7f

0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

0.031: Failed To Enable SE_SECURITY_PRIVILEGE

0.031: Setup encountered an error: You do not have permission to update

Windows XP.

Please contact your system administrator.

0.031: You do not have permission to update Windows XP.

Please contact your system administrator.

0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators, Users,

Power Users, Backup Operators. Security has a different icon. The list is

grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we had

an exchange server, it has been inactive since February because of some

proeblems). There's also a message on the box:

This setting is not compatible wiht computers running Windows 2000 Service

Pack 1 or earlier. Apply Group Policy objects containing this setting only

to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

"Kelly" wrote:

> Hi,

>

> Have you tried these suggestions?:

>

> http://support.microsoft.com/kb/888791

> http://support.microsoft.com/kb/328817

>

> --

>

> All the Best,

> Kelly (MS-MVP/DTS&XP)

>

> Taskbar Repair Tool Plus!

> http://www.kellys-korner-xp.com/taskbarplus!.htm

>

> SupportSpace

> http://www.supportspace.com/pages?aiu=kellyskorner

>

> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

> > This all started when I noticed I was short a few windows updates on XP

> > SP2.

> > I decided I should run WU manually, and ran into a roadblock. It tries to

> > install Windows Genuine Advantage Validation Tool, which fails every time.

> >

> > OK, simple enough. I went on the here and tried all the fixes: manually

> > reinstalling WGA, running the tool the MS guy recommends, nothing works.

> > My

> > office's IT guy happened to be in, so I asked him. He says just download

> > SP3

> > standalone, should be a workaround.

> >

> > Downloaded, tried to install. "You do not have permission to update

> > Windows

> > XP. Please contact your system administrator." ...What? I'm on an account

> > in

> > the administrators group for my system. I log off and into my computer's

> > Admin account.

> >

> > "You do not have permission to update Windows XP. Please contact your

> > system

> > administrator."

> >

> > At this point, I'm stumped, IT guy is confused. Googled around, got a

> > series of DLLs to re-initialize. They are:

> > REGSVR32 wuapi.dll

> > REGSVR32 wuaueng.dll

> > REGSVR32 atl.dll

> > REGSVR32 wucltui.dll

> > REGSVR32 wups.dll

> > Regsvr32 msxml3.dll

> > Regsvr32 msxml2.dll

> > Regsvr32 msxml.dll

> >

> > wuaueng.dll fails on a 0x80070514. As far as I can tell, there is nothing

> > anywhere about that dll and that error code.

> >

> > System restore gives a permission error.

> >

> > I have checked , User Rights Assignment -> Take ownership of files or

> > other

> > objects and my Administrators group is a member. I've also tried adding

> > the

> > local Administrator account and my user account on the domain to the list,

> > both of which had no effect on the problem. We have a small office, and

> > our

> > IT guy tells me he hasn't put any such restrictions in effect on any of

> > the

> > office computers.

> >

> > I would generally prefer not to use my holiday weekend to re-install

> > Windows

> > XP. I'm hoping someone has some idea of what the problem is.

>

July 2, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)?

By any chance did you recently do a Repair Install or clean install of

WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and tell us

the name of the last five (5) security updates [e.g., Security Update for

Windows XP (KB999999)], when they were installed, and how they were

installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in

http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

and/or

http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f

helps at all.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

dark54555 wrote:

> On the user rights required suggestion:

>

> I pulled the install log for KB892130. Sample from one of the installs:

>

> 0.031: 2008/06/30 16:22:37.953 (local)

> 0.031:

> C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe

> (version 6.3.3.0)

> 0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)

> Returned:

> 0x7f

> 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

> 0.031: Failed To Enable SE_SECURITY_PRIVILEGE

> 0.031: Setup encountered an error: You do not have permission to update

> Windows XP.

> Please contact your system administrator.

> 0.031: You do not have permission to update Windows XP.

> Please contact your system administrator.

> 0.031: Update.exe extended error code = 0xf004

>

> I checked my security policies. Shutdown allows Administrators, Users,

> Power Users, Backup Operators. Security has a different icon. The list

> is

> grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we

> had

> an exchange server, it has been inactive since February because of some

> proeblems). There's also a message on the box:

> This setting is not compatible wiht computers running Windows 2000 Service

> Pack 1 or earlier. Apply Group Policy objects containing this setting

> only

> to computers running a later version of the operating system.

>

> My system is XP SP2, the server which has the domain is Server 2003.

>

> Any ideas?

>

> "Kelly" wrote:

>

>> Hi,

>>

>> Have you tried these suggestions?:

>>

>> http://support.microsoft.com/kb/888791

>> http://support.microsoft.com/kb/328817

>>

>> --

>>

>> All the Best,

>> Kelly (MS-MVP/DTS&XP)

>>

>> Taskbar Repair Tool Plus!

>> http://www.kellys-korner-xp.com/taskbarplus!.htm

>>

>> SupportSpace

>> http://www.supportspace.com/pages?aiu=kellyskorner

>>

>> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

>> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

>>> This all started when I noticed I was short a few windows updates on XP

>>> SP2.

>>> I decided I should run WU manually, and ran into a roadblock. It tries

>>> to

>>> install Windows Genuine Advantage Validation Tool, which fails every

>>> time.

>>>

>>> OK, simple enough. I went on the here and tried all the fixes: manually

>>> reinstalling WGA, running the tool the MS guy recommends, nothing works.

>>> My

>>> office's IT guy happened to be in, so I asked him. He says just download

>>> SP3

>>> standalone, should be a workaround.

>>>

>>> Downloaded, tried to install. "You do not have permission to update

>>> Windows

>>> XP. Please contact your system administrator." ...What? I'm on an

>>> account

>>> in

>>> the administrators group for my system. I log off and into my computer's

>>> Admin account.

>>>

>>> "You do not have permission to update Windows XP. Please contact your

>>> system

>>> administrator."

>>>

>>> At this point, I'm stumped, IT guy is confused. Googled around, got a

>>> series of DLLs to re-initialize. They are:

>>> REGSVR32 wuapi.dll

>>> REGSVR32 wuaueng.dll

>>> REGSVR32 atl.dll

>>> REGSVR32 wucltui.dll

>>> REGSVR32 wups.dll

>>> Regsvr32 msxml3.dll

>>> Regsvr32 msxml2.dll

>>> Regsvr32 msxml.dll

>>>

>>> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is

>>> nothing

>>> anywhere about that dll and that error code.

>>>

>>> System restore gives a permission error.

>>>

>>> I have checked , User Rights Assignment -> Take ownership of files or

>>> other

>>> objects and my Administrators group is a member. I've also tried adding

>>> the

>>> local Administrator account and my user account on the domain to the

>>> list,

>>> both of which had no effect on the problem. We have a small office, and

>>> our

>>> IT guy tells me he hasn't put any such restrictions in effect on any of

>>> the

>>> office computers.

>>>

>>> I would generally prefer not to use my holiday weekend to re-install

>>> Windows

>>> XP. I'm hoping someone has some idea of what the problem is.

July 2, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

Is Automatic Updates enabled? - Yes

Are you logged on as Administrator? - Yes

What anti-virus application or security suite is installed? What

> anti-spyware applications (other than Defender)? What third-party firewall

> (if any)? - Symantec AntiVirus 10.0.1.1000; None currently (AdAware was uninstalled; Spybot was uninstalled); None

By any chance did you recently do a Repair Install or clean install of

> WinXP? - No, this clean install is months old, no previous problems.

> Look in Add/Remove Programs (make sure Show Updates is checked) and tell us

> the name of the last five (5) security updates [e.g., Security Update for

> Windows XP (KB999999)], when they were installed, and how they were

> installed (e.g., Windows Update; Automatic Updates; WSUS)?

KB951376-v2, 6/20/08, Automatic

KB950762, 6/11/08, Automatic

KB951698, 6/11/08, Automatic

KB950760, 6/11/08, Automatic

KB951376, 6/11/08, Automatic

Will check those links.

"PA Bear [MS MVP]" wrote:

> [Crossposted to Windows Update newsgroup]

>

> Is Automatic Updates enabled?

>

> Are you logged on as Administrator?

>

> What anti-virus application or security suite is installed? What

> anti-spyware applications (other than Defender)? What third-party firewall

> (if any)?

>

> By any chance did you recently do a Repair Install or clean install of

> WinXP?

>

> Look in Add/Remove Programs (make sure Show Updates is checked) and tell us

> the name of the last five (5) security updates [e.g., Security Update for

> Windows XP (KB999999)], when they were installed, and how they were

> installed (e.g., Windows Update; Automatic Updates; WSUS)?

>

> If it truly is a Permissions problem, see if anything in

> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

> and/or

> http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f

> helps at all.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> dark54555 wrote:

> > On the user rights required suggestion:

> >

> > I pulled the install log for KB892130. Sample from one of the installs:

> >

> > 0.031: 2008/06/30 16:22:37.953 (local)

> > 0.031:

> > C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe

> > (version 6.3.3.0)

> > 0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)

> > Returned:

> > 0x7f

> > 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

> > 0.031: Failed To Enable SE_SECURITY_PRIVILEGE

> > 0.031: Setup encountered an error: You do not have permission to update

> > Windows XP.

> > Please contact your system administrator.

> > 0.031: You do not have permission to update Windows XP.

> > Please contact your system administrator.

> > 0.031: Update.exe extended error code = 0xf004

> >

> > I checked my security policies. Shutdown allows Administrators, Users,

> > Power Users, Backup Operators. Security has a different icon. The list

> > is

> > grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we

> > had

> > an exchange server, it has been inactive since February because of some

> > proeblems). There's also a message on the box:

> > This setting is not compatible wiht computers running Windows 2000 Service

> > Pack 1 or earlier. Apply Group Policy objects containing this setting

> > only

> > to computers running a later version of the operating system.

> >

> > My system is XP SP2, the server which has the domain is Server 2003.

> >

> > Any ideas?

> >

> > "Kelly" wrote:

> >

> >> Hi,

> >>

> >> Have you tried these suggestions?:

> >>

> >> http://support.microsoft.com/kb/888791

> >> http://support.microsoft.com/kb/328817

> >>

> >> --

> >>

> >> All the Best,

> >> Kelly (MS-MVP/DTS&XP)

> >>

> >> Taskbar Repair Tool Plus!

> >> http://www.kellys-korner-xp.com/taskbarplus!.htm

> >>

> >> SupportSpace

> >> http://www.supportspace.com/pages?aiu=kellyskorner

> >>

> >> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

> >> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

> >>> This all started when I noticed I was short a few windows updates on XP

> >>> SP2.

> >>> I decided I should run WU manually, and ran into a roadblock. It tries

> >>> to

> >>> install Windows Genuine Advantage Validation Tool, which fails every

> >>> time.

> >>>

> >>> OK, simple enough. I went on the here and tried all the fixes: manually

> >>> reinstalling WGA, running the tool the MS guy recommends, nothing works.

> >>> My

> >>> office's IT guy happened to be in, so I asked him. He says just download

> >>> SP3

> >>> standalone, should be a workaround.

> >>>

> >>> Downloaded, tried to install. "You do not have permission to update

> >>> Windows

> >>> XP. Please contact your system administrator." ...What? I'm on an

> >>> account

> >>> in

> >>> the administrators group for my system. I log off and into my computer's

> >>> Admin account.

> >>>

> >>> "You do not have permission to update Windows XP. Please contact your

> >>> system

> >>> administrator."

> >>>

> >>> At this point, I'm stumped, IT guy is confused. Googled around, got a

> >>> series of DLLs to re-initialize. They are:

> >>> REGSVR32 wuapi.dll

> >>> REGSVR32 wuaueng.dll

> >>> REGSVR32 atl.dll

> >>> REGSVR32 wucltui.dll

> >>> REGSVR32 wups.dll

> >>> Regsvr32 msxml3.dll

> >>> Regsvr32 msxml2.dll

> >>> Regsvr32 msxml.dll

> >>>

> >>> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is

> >>> nothing

> >>> anywhere about that dll and that error code.

> >>>

> >>> System restore gives a permission error.

> >>>

> >>> I have checked , User Rights Assignment -> Take ownership of files or

> >>> other

> >>> objects and my Administrators group is a member. I've also tried adding

> >>> the

> >>> local Administrator account and my user account on the domain to the

> >>> list,

> >>> both of which had no effect on the problem. We have a small office, and

> >>> our

> >>> IT guy tells me he hasn't put any such restrictions in effect on any of

> >>> the

> >>> office computers.

> >>>

> >>> I would generally prefer not to use my holiday weekend to re-install

> >>> Windows

> >>> XP. I'm hoping someone has some idea of what the problem is.

>

July 2, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

Also tried the registry reset solution linked, did not work. (Same errors.)

"dark54555" wrote:

> Is Automatic Updates enabled? - Yes

> Are you logged on as Administrator? - Yes

> What anti-virus application or security suite is installed? What

> > anti-spyware applications (other than Defender)? What third-party firewall

> > (if any)? - Symantec AntiVirus 10.0.1.1000; None currently (AdAware was uninstalled; Spybot was uninstalled); None

>

> By any chance did you recently do a Repair Install or clean install of

> > WinXP? - No, this clean install is months old, no previous problems.

>

> > Look in Add/Remove Programs (make sure Show Updates is checked) and tell us

> > the name of the last five (5) security updates [e.g., Security Update for

> > Windows XP (KB999999)], when they were installed, and how they were

> > installed (e.g., Windows Update; Automatic Updates; WSUS)?

> KB951376-v2, 6/20/08, Automatic

> KB950762, 6/11/08, Automatic

> KB951698, 6/11/08, Automatic

> KB950760, 6/11/08, Automatic

> KB951376, 6/11/08, Automatic

>

> Will check those links.

>

> "PA Bear [MS MVP]" wrote:

>

> > [Crossposted to Windows Update newsgroup]

> >

> > Is Automatic Updates enabled?

> >

> > Are you logged on as Administrator?

> >

> > What anti-virus application or security suite is installed? What

> > anti-spyware applications (other than Defender)? What third-party firewall

> > (if any)?

> >

> > By any chance did you recently do a Repair Install or clean install of

> > WinXP?

> >

> > Look in Add/Remove Programs (make sure Show Updates is checked) and tell us

> > the name of the last five (5) security updates [e.g., Security Update for

> > Windows XP (KB999999)], when they were installed, and how they were

> > installed (e.g., Windows Update; Automatic Updates; WSUS)?

> >

> > If it truly is a Permissions problem, see if anything in

> > http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

> > and/or

> > http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f

> > helps at all.

> > --

> > ~Robear Dyer (PA Bear)

> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> > AumHa VSOP & Admin http://aumha.net

> > DTS-L http://dts-l.net/

> >

> > dark54555 wrote:

> > > On the user rights required suggestion:

> > >

> > > I pulled the install log for KB892130. Sample from one of the installs:

> > >

> > > 0.031: 2008/06/30 16:22:37.953 (local)

> > > 0.031:

> > > C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe

> > > (version 6.3.3.0)

> > > 0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)

> > > Returned:

> > > 0x7f

> > > 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

> > > 0.031: Failed To Enable SE_SECURITY_PRIVILEGE

> > > 0.031: Setup encountered an error: You do not have permission to update

> > > Windows XP.

> > > Please contact your system administrator.

> > > 0.031: You do not have permission to update Windows XP.

> > > Please contact your system administrator.

> > > 0.031: Update.exe extended error code = 0xf004

> > >

> > > I checked my security policies. Shutdown allows Administrators, Users,

> > > Power Users, Backup Operators. Security has a different icon. The list

> > > is

> > > grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we

> > > had

> > > an exchange server, it has been inactive since February because of some

> > > proeblems). There's also a message on the box:

> > > This setting is not compatible wiht computers running Windows 2000 Service

> > > Pack 1 or earlier. Apply Group Policy objects containing this setting

> > > only

> > > to computers running a later version of the operating system.

> > >

> > > My system is XP SP2, the server which has the domain is Server 2003.

> > >

> > > Any ideas?

> > >

> > > "Kelly" wrote:

> > >

> > >> Hi,

> > >>

> > >> Have you tried these suggestions?:

> > >>

> > >> http://support.microsoft.com/kb/888791

> > >> http://support.microsoft.com/kb/328817

> > >>

> > >> --

> > >>

> > >> All the Best,

> > >> Kelly (MS-MVP/DTS&XP)

> > >>

> > >> Taskbar Repair Tool Plus!

> > >> http://www.kellys-korner-xp.com/taskbarplus!.htm

> > >>

> > >> SupportSpace

> > >> http://www.supportspace.com/pages?aiu=kellyskorner

> > >>

> > >> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

> > >> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

> > >>> This all started when I noticed I was short a few windows updates on XP

> > >>> SP2.

> > >>> I decided I should run WU manually, and ran into a roadblock. It tries

> > >>> to

> > >>> install Windows Genuine Advantage Validation Tool, which fails every

> > >>> time.

> > >>>

> > >>> OK, simple enough. I went on the here and tried all the fixes: manually

> > >>> reinstalling WGA, running the tool the MS guy recommends, nothing works.

> > >>> My

> > >>> office's IT guy happened to be in, so I asked him. He says just download

> > >>> SP3

> > >>> standalone, should be a workaround.

> > >>>

> > >>> Downloaded, tried to install. "You do not have permission to update

> > >>> Windows

> > >>> XP. Please contact your system administrator." ...What? I'm on an

> > >>> account

> > >>> in

> > >>> the administrators group for my system. I log off and into my computer's

> > >>> Admin account.

> > >>>

> > >>> "You do not have permission to update Windows XP. Please contact your

> > >>> system

> > >>> administrator."

> > >>>

> > >>> At this point, I'm stumped, IT guy is confused. Googled around, got a

> > >>> series of DLLs to re-initialize. They are:

> > >>> REGSVR32 wuapi.dll

> > >>> REGSVR32 wuaueng.dll

> > >>> REGSVR32 atl.dll

> > >>> REGSVR32 wucltui.dll

> > >>> REGSVR32 wups.dll

> > >>> Regsvr32 msxml3.dll

> > >>> Regsvr32 msxml2.dll

> > >>> Regsvr32 msxml.dll

> > >>>

> > >>> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is

> > >>> nothing

> > >>> anywhere about that dll and that error code.

> > >>>

> > >>> System restore gives a permission error.

> > >>>

> > >>> I have checked , User Rights Assignment -> Take ownership of files or

> > >>> other

> > >>> objects and my Administrators group is a member. I've also tried adding

> > >>> the

> > >>> local Administrator account and my user account on the domain to the

> > >>> list,

> > >>> both of which had no effect on the problem. We have a small office, and

> > >>> our

> > >>> IT guy tells me he hasn't put any such restrictions in effect on any of

> > >>> the

> > >>> office computers.

> > >>>

> > >>> I would generally prefer not to use my holiday weekend to re-install

> > >>> Windows

> > >>> XP. I'm hoping someone has some idea of what the problem is.

> >

July 3, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

The good news is that Automatic Updates was working as recently as 20 Jun-08

and you're not "short" any updates as of 02 Jul-08, as far as I can tell.

[No updates for WinXP SP2 have been released since KB951376 was rereleased

last month.]

So, how did you determine that you were "short a few windows updates"?

> ...Spybot was uninstalled

When Spybot was installed, was Tea Timer disabled?

Did you "undo" all Immunizations before uninstalling Spybot?

============================

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

--

~PA Bear

dark54555 wrote:

> Also tried the registry reset solution linked, did not work. (Same

> errors.)

>

> "dark54555" wrote:

>

>> Is Automatic Updates enabled? - Yes

>> Are you logged on as Administrator? - Yes

>> What anti-virus application or security suite is installed? What

>>> anti-spyware applications (other than Defender)? What third-party

>>> firewall (if any)? - Symantec AntiVirus 10.0.1.1000; None currently

>>> (AdAware was uninstalled; Spybot was uninstalled); None

>>

>> By any chance did you recently do a Repair Install or clean install of

>>> WinXP? - No, this clean install is months old, no previous problems.

>>

>>> Look in Add/Remove Programs (make sure Show Updates is checked) and tell

>>> us

>>> the name of the last five (5) security updates [e.g., Security Update

>>> for

>>> Windows XP (KB999999)], when they were installed, and how they were

>>> installed (e.g., Windows Update; Automatic Updates; WSUS)?

>> KB951376-v2, 6/20/08, Automatic

>> KB950762, 6/11/08, Automatic

>> KB951698, 6/11/08, Automatic

>> KB950760, 6/11/08, Automatic

>> KB951376, 6/11/08, Automatic

>>

>> Will check those links.

>>

>> "PA Bear [MS MVP]" wrote:

>>

>>> [Crossposted to Windows Update newsgroup]

>>>

>>> Is Automatic Updates enabled?

>>>

>>> Are you logged on as Administrator?

>>>

>>> What anti-virus application or security suite is installed? What

>>> anti-spyware applications (other than Defender)? What third-party

>>> firewall (if any)?

>>>

>>> By any chance did you recently do a Repair Install or clean install of

>>> WinXP?

>>>

>>> Look in Add/Remove Programs (make sure Show Updates is checked) and tell

>>> us

>>> the name of the last five (5) security updates [e.g., Security Update

>>> for

>>> Windows XP (KB999999)], when they were installed, and how they were

>>> installed (e.g., Windows Update; Automatic Updates; WSUS)?

>>>

>>> If it truly is a Permissions problem, see if anything in

>>> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

>>> and/or

>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f

>>> helps at all.

>>> --

>>> ~Robear Dyer (PA Bear)

>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>> AumHa VSOP & Admin http://aumha.net

>>> DTS-L http://dts-l.net/

>>>

>>> dark54555 wrote:

>>>> On the user rights required suggestion:

>>>>

>>>> I pulled the install log for KB892130. Sample from one of the

>>>> installs:

>>>>

>>>> 0.031: 2008/06/30 16:22:37.953 (local)

>>>> 0.031:

>>>> C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe

>>>> (version 6.3.3.0)

>>>> 0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)

>>>> Returned:

>>>> 0x7f

>>>> 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

>>>> 0.031: Failed To Enable SE_SECURITY_PRIVILEGE

>>>> 0.031: Setup encountered an error: You do not have permission to

>>>> update

>>>> Windows XP.

>>>> Please contact your system administrator.

>>>> 0.031: You do not have permission to update Windows XP.

>>>> Please contact your system administrator.

>>>> 0.031: Update.exe extended error code = 0xf004

>>>>

>>>> I checked my security policies. Shutdown allows Administrators, Users,

>>>> Power Users, Backup Operators. Security has a different icon. The

>>>> list

>>>> is

>>>> grayed out, as are the buttons, listing only DOMAIN\Exchange Servers

>>>> (we

>>>> had

>>>> an exchange server, it has been inactive since February because of

>>>> some

>>>> proeblems). There's also a message on the box:

>>>> This setting is not compatible wiht computers running Windows 2000

>>>> Service Pack 1 or earlier. Apply Group Policy objects containing this

>>>> setting only

>>>> to computers running a later version of the operating system.

>>>>

>>>> My system is XP SP2, the server which has the domain is Server 2003.

>>>>

>>>> Any ideas?

>>>>

>>>> "Kelly" wrote:

>>>>

>>>>> Hi,

>>>>>

>>>>> Have you tried these suggestions?:

>>>>>

>>>>> http://support.microsoft.com/kb/888791

>>>>> http://support.microsoft.com/kb/328817

>>>>>

>>>>> --

>>>>>

>>>>> All the Best,

>>>>> Kelly (MS-MVP/DTS&XP)

>>>>>

>>>>> Taskbar Repair Tool Plus!

>>>>> http://www.kellys-korner-xp.com/taskbarplus!.htm

>>>>>

>>>>> SupportSpace

>>>>> http://www.supportspace.com/pages?aiu=kellyskorner

>>>>>

>>>>> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

>>>>> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

>>>>>> This all started when I noticed I was short a few windows updates on

>>>>>> XP

>>>>>> SP2.

>>>>>> I decided I should run WU manually, and ran into a roadblock. It

>>>>>> tries

>>>>>> to

>>>>>> install Windows Genuine Advantage Validation Tool, which fails every

>>>>>> time.

>>>>>>

>>>>>> OK, simple enough. I went on the here and tried all the fixes:

>>>>>> manually

>>>>>> reinstalling WGA, running the tool the MS guy recommends, nothing

>>>>>> works. My

>>>>>> office's IT guy happened to be in, so I asked him. He says just

>>>>>> download SP3

>>>>>> standalone, should be a workaround.

>>>>>>

>>>>>> Downloaded, tried to install. "You do not have permission to update

>>>>>> Windows

>>>>>> XP. Please contact your system administrator." ...What? I'm on an

>>>>>> account

>>>>>> in

>>>>>> the administrators group for my system. I log off and into my

>>>>>> computer's Admin account.

>>>>>>

>>>>>> "You do not have permission to update Windows XP. Please contact your

>>>>>> system

>>>>>> administrator."

>>>>>>

>>>>>> At this point, I'm stumped, IT guy is confused. Googled around, got

>>>>>> a

>>>>>> series of DLLs to re-initialize. They are:

>>>>>> REGSVR32 wuapi.dll

>>>>>> REGSVR32 wuaueng.dll

>>>>>> REGSVR32 atl.dll

>>>>>> REGSVR32 wucltui.dll

>>>>>> REGSVR32 wups.dll

>>>>>> Regsvr32 msxml3.dll

>>>>>> Regsvr32 msxml2.dll

>>>>>> Regsvr32 msxml.dll

>>>>>>

>>>>>> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is

>>>>>> nothing

>>>>>> anywhere about that dll and that error code.

>>>>>>

>>>>>> System restore gives a permission error.

>>>>>>

>>>>>> I have checked , User Rights Assignment -> Take ownership of files or

>>>>>> other

>>>>>> objects and my Administrators group is a member. I've also tried

>>>>>> adding the

>>>>>> local Administrator account and my user account on the domain to the

>>>>>> list,

>>>>>> both of which had no effect on the problem. We have a small office,

>>>>>> and our

>>>>>> IT guy tells me he hasn't put any such restrictions in effect on any

>>>>>> of

>>>>>> the

>>>>>> office computers.

>>>>>>

>>>>>> I would generally prefer not to use my holiday weekend to re-install

>>>>>> Windows

>>>>>> XP. I'm hoping someone has some idea of what the problem is.

July 3, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

Mostly that I didn't have SP3 yet (when I say short, I mean from possible

updates, not just automatic ones).

My wife installed spybot, so I can't say if she checked tea timer or not.

However, the program wasn't ever run to my knowledge, as I uninstalled it

more or less as soon as I saw it as I've had some issues with SpyBot before.

"PA Bear [MS MVP]" wrote:

> The good news is that Automatic Updates was working as recently as 20 Jun-08

> and you're not "short" any updates as of 02 Jul-08, as far as I can tell.

> [No updates for WinXP SP2 have been released since KB951376 was rereleased

> last month.]

>

> So, how did you determine that you were "short a few windows updates"?

>

> > ...Spybot was uninstalled

>

> When Spybot was installed, was Tea Timer disabled?

>

> Did you "undo" all Immunizations before uninstalling Spybot?

>

> ============================

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

> --

> ~PA Bear

>

> dark54555 wrote:

> > Also tried the registry reset solution linked, did not work. (Same

> > errors.)

> >

> > "dark54555" wrote:

> >

> >> Is Automatic Updates enabled? - Yes

> >> Are you logged on as Administrator? - Yes

> >> What anti-virus application or security suite is installed? What

> >>> anti-spyware applications (other than Defender)? What third-party

> >>> firewall (if any)? - Symantec AntiVirus 10.0.1.1000; None currently

> >>> (AdAware was uninstalled; Spybot was uninstalled); None

> >>

> >> By any chance did you recently do a Repair Install or clean install of

> >>> WinXP? - No, this clean install is months old, no previous problems.

> >>

> >>> Look in Add/Remove Programs (make sure Show Updates is checked) and tell

> >>> us

> >>> the name of the last five (5) security updates [e.g., Security Update

> >>> for

> >>> Windows XP (KB999999)], when they were installed, and how they were

> >>> installed (e.g., Windows Update; Automatic Updates; WSUS)?

> >> KB951376-v2, 6/20/08, Automatic

> >> KB950762, 6/11/08, Automatic

> >> KB951698, 6/11/08, Automatic

> >> KB950760, 6/11/08, Automatic

> >> KB951376, 6/11/08, Automatic

> >>

> >> Will check those links.

> >>

> >> "PA Bear [MS MVP]" wrote:

> >>

> >>> [Crossposted to Windows Update newsgroup]

> >>>

> >>> Is Automatic Updates enabled?

> >>>

> >>> Are you logged on as Administrator?

> >>>

> >>> What anti-virus application or security suite is installed? What

> >>> anti-spyware applications (other than Defender)? What third-party

> >>> firewall (if any)?

> >>>

> >>> By any chance did you recently do a Repair Install or clean install of

> >>> WinXP?

> >>>

> >>> Look in Add/Remove Programs (make sure Show Updates is checked) and tell

> >>> us

> >>> the name of the last five (5) security updates [e.g., Security Update

> >>> for

> >>> Windows XP (KB999999)], when they were installed, and how they were

> >>> installed (e.g., Windows Update; Automatic Updates; WSUS)?

> >>>

> >>> If it truly is a Permissions problem, see if anything in

> >>> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

> >>> and/or

> >>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f

> >>> helps at all.

> >>> --

> >>> ~Robear Dyer (PA Bear)

> >>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>> AumHa VSOP & Admin http://aumha.net

> >>> DTS-L http://dts-l.net/

> >>>

> >>> dark54555 wrote:

> >>>> On the user rights required suggestion:

> >>>>

> >>>> I pulled the install log for KB892130. Sample from one of the

> >>>> installs:

> >>>>

> >>>> 0.031: 2008/06/30 16:22:37.953 (local)

> >>>> 0.031:

> >>>> C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe

> >>>> (version 6.3.3.0)

> >>>> 0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)

> >>>> Returned:

> >>>> 0x7f

> >>>> 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

> >>>> 0.031: Failed To Enable SE_SECURITY_PRIVILEGE

> >>>> 0.031: Setup encountered an error: You do not have permission to

> >>>> update

> >>>> Windows XP.

> >>>> Please contact your system administrator.

> >>>> 0.031: You do not have permission to update Windows XP.

> >>>> Please contact your system administrator.

> >>>> 0.031: Update.exe extended error code = 0xf004

> >>>>

> >>>> I checked my security policies. Shutdown allows Administrators, Users,

> >>>> Power Users, Backup Operators. Security has a different icon. The

> >>>> list

> >>>> is

> >>>> grayed out, as are the buttons, listing only DOMAIN\Exchange Servers

> >>>> (we

> >>>> had

> >>>> an exchange server, it has been inactive since February because of

> >>>> some

> >>>> proeblems). There's also a message on the box:

> >>>> This setting is not compatible wiht computers running Windows 2000

> >>>> Service Pack 1 or earlier. Apply Group Policy objects containing this

> >>>> setting only

> >>>> to computers running a later version of the operating system.

> >>>>

> >>>> My system is XP SP2, the server which has the domain is Server 2003.

> >>>>

> >>>> Any ideas?

> >>>>

> >>>> "Kelly" wrote:

> >>>>

> >>>>> Hi,

> >>>>>

> >>>>> Have you tried these suggestions?:

> >>>>>

> >>>>> http://support.microsoft.com/kb/888791

> >>>>> http://support.microsoft.com/kb/328817

> >>>>>

> >>>>> --

> >>>>>

> >>>>> All the Best,

> >>>>> Kelly (MS-MVP/DTS&XP)

> >>>>>

> >>>>> Taskbar Repair Tool Plus!

> >>>>> http://www.kellys-korner-xp.com/taskbarplus!.htm

> >>>>>

> >>>>> SupportSpace

> >>>>> http://www.supportspace.com/pages?aiu=kellyskorner

> >>>>>

> >>>>> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

> >>>>> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

> >>>>>> This all started when I noticed I was short a few windows updates on

> >>>>>> XP

> >>>>>> SP2.

> >>>>>> I decided I should run WU manually, and ran into a roadblock. It

> >>>>>> tries

> >>>>>> to

> >>>>>> install Windows Genuine Advantage Validation Tool, which fails every

> >>>>>> time.

> >>>>>>

> >>>>>> OK, simple enough. I went on the here and tried all the fixes:

> >>>>>> manually

> >>>>>> reinstalling WGA, running the tool the MS guy recommends, nothing

> >>>>>> works. My

> >>>>>> office's IT guy happened to be in, so I asked him. He says just

> >>>>>> download SP3

> >>>>>> standalone, should be a workaround.

> >>>>>>

> >>>>>> Downloaded, tried to install. "You do not have permission to update

> >>>>>> Windows

> >>>>>> XP. Please contact your system administrator." ...What? I'm on an

> >>>>>> account

> >>>>>> in

> >>>>>> the administrators group for my system. I log off and into my

> >>>>>> computer's Admin account.

> >>>>>>

> >>>>>> "You do not have permission to update Windows XP. Please contact your

> >>>>>> system

> >>>>>> administrator."

> >>>>>>

> >>>>>> At this point, I'm stumped, IT guy is confused. Googled around, got

> >>>>>> a

> >>>>>> series of DLLs to re-initialize. They are:

> >>>>>> REGSVR32 wuapi.dll

> >>>>>> REGSVR32 wuaueng.dll

> >>>>>> REGSVR32 atl.dll

> >>>>>> REGSVR32 wucltui.dll

> >>>>>> REGSVR32 wups.dll

> >>>>>> Regsvr32 msxml3.dll

> >>>>>> Regsvr32 msxml2.dll

> >>>>>> Regsvr32 msxml.dll

> >>>>>>

> >>>>>> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is

> >>>>>> nothing

> >>>>>> anywhere about that dll and that error code.

> >>>>>>

> >>>>>> System restore gives a permission error.

> >>>>>>

> >>>>>> I have checked , User Rights Assignment -> Take ownership of files or

> >>>>>> other

> >>>>>> objects and my Administrators group is a member. I've also tried

> >>>>>> adding the

> >>>>>> local Administrator account and my user account on the domain to the

> >>>>>> list,

> >>>>>> both of which had no effect on the problem. We have a small office,

> >>>>>> and our

> >>>>>> IT guy tells me he hasn't put any such restrictions in effect on any

> >>>>>> of

> >>>>>> the

> >>>>>> office computers.

> >>>>>>

> >>>>>> I would generally prefer not to use my holiday weekend to re-install

> >>>>>> Windows

> >>>>>> XP. I'm hoping someone has some idea of what the problem is.

>

July 3, 2008

Re: Help Needed - Cannot Update, Administrator Privileges Broken

Having uninstalled Spybot without first "undoing" the Immunizations and

without first fully disabling Tea Timer [1] (if it had been enabled) /may/

be the cause of the current behavior. YMMV.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates.

====================

[1] See http://aumha.net/viewtopic.php?t=32409

--

~PA Bear

dark54555 wrote:

> Mostly that I didn't have SP3 yet (when I say short, I mean from possible

> updates, not just automatic ones).

>

> My wife installed spybot, so I can't say if she checked tea timer or not.

> However, the program wasn't ever run to my knowledge, as I uninstalled it

> more or less as soon as I saw it as I've had some issues with SpyBot

> before.

>

> "PA Bear [MS MVP]" wrote:

>> The good news is that Automatic Updates was working as recently as 20

>> Jun-08 and you're not "short" any updates as of 02 Jul-08, as far as I

>> can

>> tell. [No updates for WinXP SP2 have been released since KB951376 was

>> rereleased last month.]

>>

>> So, how did you determine that you were "short a few windows updates"?

>>

>>> ...Spybot was uninstalled

>>

>> When Spybot was installed, was Tea Timer disabled?

>>

>> Did you "undo" all Immunizations before uninstalling Spybot?

>>

>> ============================

>>

>> Support for Windows Update:

>> http://support.microsoft.com/gp/wusupport

>> --

>> ~PA Bear

>>

>> dark54555 wrote:

>>> Also tried the registry reset solution linked, did not work. (Same

>>> errors.)

>>>

>>> "dark54555" wrote:

>>>

>>>> Is Automatic Updates enabled? - Yes

>>>> Are you logged on as Administrator? - Yes

>>>> What anti-virus application or security suite is installed? What

>>>>> anti-spyware applications (other than Defender)? What third-party

>>>>> firewall (if any)? - Symantec AntiVirus 10.0.1.1000; None currently

>>>>> (AdAware was uninstalled; Spybot was uninstalled); None

>>>>

>>>> By any chance did you recently do a Repair Install or clean install of

>>>>> WinXP? - No, this clean install is months old, no previous problems.

>>>>

>>>>> Look in Add/Remove Programs (make sure Show Updates is checked) and

>>>>> tell

>>>>> us

>>>>> the name of the last five (5) security updates [e.g., Security Update

>>>>> for

>>>>> Windows XP (KB999999)], when they were installed, and how they were

>>>>> installed (e.g., Windows Update; Automatic Updates; WSUS)?

>>>> KB951376-v2, 6/20/08, Automatic

>>>> KB950762, 6/11/08, Automatic

>>>> KB951698, 6/11/08, Automatic

>>>> KB950760, 6/11/08, Automatic

>>>> KB951376, 6/11/08, Automatic

>>>>

>>>> Will check those links.

>>>>

>>>> "PA Bear [MS MVP]" wrote:

>>>>

>>>>> [Crossposted to Windows Update newsgroup]

>>>>>

>>>>> Is Automatic Updates enabled?

>>>>>

>>>>> Are you logged on as Administrator?

>>>>>

>>>>> What anti-virus application or security suite is installed? What

>>>>> anti-spyware applications (other than Defender)? What third-party

>>>>> firewall (if any)?

>>>>>

>>>>> By any chance did you recently do a Repair Install or clean install of

>>>>> WinXP?

>>>>>

>>>>> Look in Add/Remove Programs (make sure Show Updates is checked) and

>>>>> tell

>>>>> us

>>>>> the name of the last five (5) security updates [e.g., Security Update

>>>>> for

>>>>> Windows XP (KB999999)], when they were installed, and how they were

>>>>> installed (e.g., Windows Update; Automatic Updates; WSUS)?

>>>>>

>>>>> If it truly is a Permissions problem, see if anything in

>>>>> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

>>>>> and/or

>>>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f

>>>>> helps at all.

>>>>> --

>>>>> ~Robear Dyer (PA Bear)

>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>> AumHa VSOP & Admin http://aumha.net

>>>>> DTS-L http://dts-l.net/

>>>>>

>>>>> dark54555 wrote:

>>>>>> On the user rights required suggestion:

>>>>>>

>>>>>> I pulled the install log for KB892130. Sample from one of the

>>>>>> installs:

>>>>>>

>>>>>> 0.031: 2008/06/30 16:22:37.953 (local)

>>>>>> 0.031:

>>>>>> C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe

>>>>>> (version 6.3.3.0)

>>>>>> 0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)

>>>>>> Returned:

>>>>>> 0x7f

>>>>>> 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

>>>>>> 0.031: Failed To Enable SE_SECURITY_PRIVILEGE

>>>>>> 0.031: Setup encountered an error: You do not have permission to

>>>>>> update

>>>>>> Windows XP.

>>>>>> Please contact your system administrator.

>>>>>> 0.031: You do not have permission to update Windows XP.

>>>>>> Please contact your system administrator.

>>>>>> 0.031: Update.exe extended error code = 0xf004

>>>>>>

>>>>>> I checked my security policies. Shutdown allows Administrators,

>>>>>> Users,

>>>>>> Power Users, Backup Operators. Security has a different icon. The

>>>>>> list

>>>>>> is

>>>>>> grayed out, as are the buttons, listing only DOMAIN\Exchange Servers

>>>>>> (we

>>>>>> had

>>>>>> an exchange server, it has been inactive since February because of

>>>>>> some

>>>>>> proeblems). There's also a message on the box:

>>>>>> This setting is not compatible wiht computers running Windows 2000

>>>>>> Service Pack 1 or earlier. Apply Group Policy objects containing

>>>>>> this

>>>>>> setting only

>>>>>> to computers running a later version of the operating system.

>>>>>>

>>>>>> My system is XP SP2, the server which has the domain is Server 2003.

>>>>>>

>>>>>> Any ideas?

>>>>>>

>>>>>> "Kelly" wrote:

>>>>>>

>>>>>>> Hi,

>>>>>>>

>>>>>>> Have you tried these suggestions?:

>>>>>>>

>>>>>>> http://support.microsoft.com/kb/888791

>>>>>>> http://support.microsoft.com/kb/328817

>>>>>>>

>>>>>>> --

>>>>>>>

>>>>>>> All the Best,

>>>>>>> Kelly (MS-MVP/DTS&XP)

>>>>>>>

>>>>>>> Taskbar Repair Tool Plus!

>>>>>>> http://www.kellys-korner-xp.com/taskbarplus!.htm

>>>>>>>

>>>>>>> SupportSpace

>>>>>>> http://www.supportspace.com/pages?aiu=kellyskorner

>>>>>>>

>>>>>>> "dark54555" <dark54555@discussions.microsoft.com> wrote in message

>>>>>>> news:8BCC315D-5670-4D81-8DE5-41B7ED6EEA3E@microsoft.com...

>>>>>>>> This all started when I noticed I was short a few windows updates

>>>>>>>> on

>>>>>>>> XP

>>>>>>>> SP2.

>>>>>>>> I decided I should run WU manually, and ran into a roadblock. It

>>>>>>>> tries

>>>>>>>> to

>>>>>>>> install Windows Genuine Advantage Validation Tool, which fails

>>>>>>>> every

>>>>>>>> time.

>>>>>>>>

>>>>>>>> OK, simple enough. I went on the here and tried all the fixes:

>>>>>>>> manually

>>>>>>>> reinstalling WGA, running the tool the MS guy recommends, nothing

>>>>>>>> works. My

>>>>>>>> office's IT guy happened to be in, so I asked him. He says just

>>>>>>>> download SP3

>>>>>>>> standalone, should be a workaround.

>>>>>>>>

>>>>>>>> Downloaded, tried to install. "You do not have permission to update

>>>>>>>> Windows

>>>>>>>> XP. Please contact your system administrator." ...What? I'm on an

>>>>>>>> account

>>>>>>>> in

>>>>>>>> the administrators group for my system. I log off and into my

>>>>>>>> computer's Admin account.

>>>>>>>>

>>>>>>>> "You do not have permission to update Windows XP. Please contact

>>>>>>>> your

>>>>>>>> system

>>>>>>>> administrator."

>>>>>>>>

>>>>>>>> At this point, I'm stumped, IT guy is confused. Googled around,

>>>>>>>> got

>>>>>>>> a

>>>>>>>> series of DLLs to re-initialize. They are:

>>>>>>>> REGSVR32 wuapi.dll

>>>>>>>> REGSVR32 wuaueng.dll

>>>>>>>> REGSVR32 atl.dll

>>>>>>>> REGSVR32 wucltui.dll

>>>>>>>> REGSVR32 wups.dll

>>>>>>>> Regsvr32 msxml3.dll

>>>>>>>> Regsvr32 msxml2.dll

>>>>>>>> Regsvr32 msxml.dll

>>>>>>>>

>>>>>>>> wuaueng.dll fails on a 0x80070514. As far as I can tell, there is

>>>>>>>> nothing

>>>>>>>> anywhere about that dll and that error code.

>>>>>>>>

>>>>>>>> System restore gives a permission error.

>>>>>>>>

>>>>>>>> I have checked , User Rights Assignment -> Take ownership of files

>>>>>>>> or

>>>>>>>> other

>>>>>>>> objects and my Administrators group is a member. I've also tried

>>>>>>>> adding the

>>>>>>>> local Administrator account and my user account on the domain to

>>>>>>>> the

>>>>>>>> list,

>>>>>>>> both of which had no effect on the problem. We have a small

>>>>>>>> office,

>>>>>>>> and our

>>>>>>>> IT guy tells me he hasn't put any such restrictions in effect on

>>>>>>>> any

>>>>>>>> of

>>>>>>>> the

>>>>>>>> office computers.

>>>>>>>>

>>>>>>>> I would generally prefer not to use my holiday weekend to

>>>>>>>> re-install

>>>>>>>> Windows

>>>>>>>> XP. I'm hoping someone has some idea of what the problem is.

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Help Needed - Cannot Update, Administrator Privileges Broken

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