Guest Ed Mc Posted July 2, 2008 Posted July 2, 2008 I'm afraid I may have hosed my system. Two days ago I removed sp3. This morning I went to a month old restore point called "pre sp3 and hit "restore" button. Now, it won't undo this operation. I'm tryin to get back to where I was this morning. Am I screwed?! TIA
Guest Unknown Posted July 2, 2008 Posted July 2, 2008 Re: Restore point failure Need more information. However, can't you re-install SP3? "Ed Mc" <namvtn@comcast.invalid> wrote in message news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com... > I'm afraid I may have hosed my system. Two days ago I removed sp3. > This morning I went to a month old restore point called "pre sp3 and hit > "restore" button. Now, it won't undo this operation. I'm tryin to get back > to where I was this morning. Am I screwed?! TIA
Guest Ed Mc Posted July 2, 2008 Posted July 2, 2008 Re: Restore point failure Unknown wrote: > Need more information. However, can't you re-install SP3? > "Ed Mc" <namvtn@comcast.invalid> wrote in message > news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com... >> I'm afraid I may have hosed my system. Two days ago I removed sp3. >> This morning I went to a month old restore point called "pre sp3 and hit >> "restore" button. Now, it won't undo this operation. I'm tryin to get back >> to where I was this morning. Am I screwed?! TIA > > I removed sp3 because of USB/computer freezing issues. Because I'm having problems reading a USB external backup drive I tried going way back to before I installed sp3 in the first place. Didn't help my drive reading problem, but has created new ones with outdated programs etc. For instance, My Kaspersky AV program has gone back to an earlier version, (which I had lately upgraded), but won't run. Can't find my license key etc. Programs which have been recently deleted are trying to run, and so on. What would reinstalling sp3 accomplish? I appreciate your trying to help me.
Guest John A Posted July 2, 2008 Posted July 2, 2008 Re: Restore point failure It could be a KAV issue - I have had a similar saga. Also, it could be KAV self protection that is preventing the System Restore, however, KAV can become very confused if a restore is done to a different version. KAV 2009 has issues you describe that are being addressed in update C which will soon be released. To recover your system you could try the following: Download the KAV removal tool from http://support.kaspersky.com/faq/?qid=208279752 First, run it in Windows normally as per instructions and then try system restore If it still fails you could then try force-removal in Safe Mode to clean up any KAV residue Run KAVremover9.exe from the command prompt with the following syntax for BOTH versions of KAV that you had installed The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64| kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b]. For example if Kaspersky AV 2009 was installed on your PC in this case the command will be kavremover9.exe kav2009 /b Or for KAV version 7 kavremover9.exe kav7 /b Restart and try system restore, then reinstall KAV John On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid> wrote: >Unknown wrote: >> Need more information. However, can't you re-install SP3? >> "Ed Mc" <namvtn@comcast.invalid> wrote in message >> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com... >>> I'm afraid I may have hosed my system. Two days ago I removed sp3. >>> This morning I went to a month old restore point called "pre sp3 and hit >>> "restore" button. Now, it won't undo this operation. I'm tryin to get back >>> to where I was this morning. Am I screwed?! TIA >> >> > I removed sp3 because of USB/computer freezing issues. Because >I'm having problems reading a USB external backup drive I tried going >way back to before I installed sp3 in the first place. Didn't help my >drive reading problem, but has created new ones with outdated programs >etc. For instance, My Kaspersky AV program has gone back to an earlier >version, (which I had lately upgraded), but won't run. Can't find my >license key etc. Programs which have been recently deleted are trying >to run, and so on. What would reinstalling sp3 accomplish? I >appreciate your trying to help me.
Guest Ed Mc Posted July 2, 2008 Posted July 2, 2008 Re: Restore point failure John A wrote: > It could be a KAV issue - I have had a similar saga. Also, it could be > KAV self protection that is preventing the System Restore, however, > KAV can become very confused if a restore is done to a different > version. KAV 2009 has issues you describe that are being addressed in > update C which will soon be released. > > To recover your system you could try the following: > > Download the KAV removal tool from > http://support.kaspersky.com/faq/?qid=208279752 > > First, run it in Windows normally as per instructions and then try > system restore > > If it still fails you could then try force-removal in Safe Mode to > clean up any KAV residue > > Run KAVremover9.exe from the command prompt with the following syntax > for BOTH versions of KAV that you had installed > > The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64| > kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b]. > > For example if Kaspersky AV 2009 was installed on your PC in this case > the command will be > > kavremover9.exe kav2009 /b > > Or for KAV version 7 > kavremover9.exe kav7 /b > > Restart and try system restore, then reinstall KAV > > John > > On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid> > wrote: > >> Unknown wrote: >>> Need more information. However, can't you re-install SP3? >>> "Ed Mc" <namvtn@comcast.invalid> wrote in message >>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com... >>>> I'm afraid I may have hosed my system. Two days ago I removed sp3. >>>> This morning I went to a month old restore point called "pre sp3 and hit >>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back >>>> to where I was this morning. Am I screwed?! TIA >>> >> I removed sp3 because of USB/computer freezing issues. Because >> I'm having problems reading a USB external backup drive I tried going >> way back to before I installed sp3 in the first place. Didn't help my >> drive reading problem, but has created new ones with outdated programs >> etc. For instance, My Kaspersky AV program has gone back to an earlier >> version, (which I had lately upgraded), but won't run. Can't find my >> license key etc. Programs which have been recently deleted are trying >> to run, and so on. What would reinstalling sp3 accomplish? I >> appreciate your trying to help me. Thank you John. I followed your directions and it worked like a charm. If nothing else, at least, I have my KAV7 working again. Now if I can just get the other programs and/or icons to run correctly.... at least my 'puter is safe. Thanks for that.
Guest Unknown Posted July 3, 2008 Posted July 3, 2008 Re: Restore point failure Sorry, I don't use KAV. "Ed Mc" <namvtn@comcast.invalid> wrote in message news:oaOdnXNeO8dPe_bVnZ2dnUVZ_vjinZ2d@comcast.com... > Unknown wrote: >> Need more information. However, can't you re-install SP3? >> "Ed Mc" <namvtn@comcast.invalid> wrote in message >> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com... >>> I'm afraid I may have hosed my system. Two days ago I removed sp3. >>> This morning I went to a month old restore point called "pre sp3 and hit >>> "restore" button. Now, it won't undo this operation. I'm tryin to get >>> back to where I was this morning. Am I screwed?! TIA >> >> > I removed sp3 because of USB/computer freezing issues. Because I'm > having problems reading a USB external backup drive I tried going way back > to before I installed sp3 in the first place. Didn't help my drive reading > problem, but has created new ones with outdated programs etc. For > instance, My Kaspersky AV program has gone back to an earlier version, > (which I had lately upgraded), but won't run. Can't find my license key > etc. Programs which have been recently deleted are trying to run, and so > on. What would reinstalling sp3 accomplish? I appreciate your trying to > help me.
Guest John A Posted July 3, 2008 Posted July 3, 2008 Re: Restore point failure Glad it worked. Maybe try uninstalling/reinstalling the progs that don't work? John On Wed, 02 Jul 2008 15:40:20 -0700, Ed Mc <namvtn@comcast.invalid> wrote: >John A wrote: >> It could be a KAV issue - I have had a similar saga. Also, it could be >> KAV self protection that is preventing the System Restore, however, >> KAV can become very confused if a restore is done to a different >> version. KAV 2009 has issues you describe that are being addressed in >> update C which will soon be released. >> >> To recover your system you could try the following: >> >> Download the KAV removal tool from >> http://support.kaspersky.com/faq/?qid=208279752 >> >> First, run it in Windows normally as per instructions and then try >> system restore >> >> If it still fails you could then try force-removal in Safe Mode to >> clean up any KAV residue >> >> Run KAVremover9.exe from the command prompt with the following syntax >> for BOTH versions of KAV that you had installed >> >> The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64| >> kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b]. >> >> For example if Kaspersky AV 2009 was installed on your PC in this case >> the command will be >> >> kavremover9.exe kav2009 /b >> >> Or for KAV version 7 >> kavremover9.exe kav7 /b >> >> Restart and try system restore, then reinstall KAV >> >> John >> >> On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid> >> wrote: >> >>> Unknown wrote: >>>> Need more information. However, can't you re-install SP3? >>>> "Ed Mc" <namvtn@comcast.invalid> wrote in message >>>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com... >>>>> I'm afraid I may have hosed my system. Two days ago I removed sp3. >>>>> This morning I went to a month old restore point called "pre sp3 and hit >>>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back >>>>> to where I was this morning. Am I screwed?! TIA >>>> >>> I removed sp3 because of USB/computer freezing issues. Because >>> I'm having problems reading a USB external backup drive I tried going >>> way back to before I installed sp3 in the first place. Didn't help my >>> drive reading problem, but has created new ones with outdated programs >>> etc. For instance, My Kaspersky AV program has gone back to an earlier >>> version, (which I had lately upgraded), but won't run. Can't find my >>> license key etc. Programs which have been recently deleted are trying >>> to run, and so on. What would reinstalling sp3 accomplish? I >>> appreciate your trying to help me. > > Thank you John. I followed your directions and it worked like a >charm. If nothing else, at least, I have my KAV7 working again. Now if >I can just get the other programs and/or icons to run correctly.... at >least my 'puter is safe. Thanks for that.
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