Restore point failure

[Guest Ed Mc]

I'm afraid I may have hosed my system. Two days ago I removed

sp3. This morning I went to a month old restore point called "pre sp3

and hit "restore" button. Now, it won't undo this operation. I'm tryin

to get back to where I was this morning. Am I screwed?! TIA

[Guest Unknown]

Re: Restore point failure

 

Need more information. However, can't you re-install SP3?

"Ed Mc" <namvtn@comcast.invalid> wrote in message

news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...

> I'm afraid I may have hosed my system. Two days ago I removed sp3.

> This morning I went to a month old restore point called "pre sp3 and hit

> "restore" button. Now, it won't undo this operation. I'm tryin to get back

> to where I was this morning. Am I screwed?! TIA

[Guest Ed Mc]

Re: Restore point failure

 

Unknown wrote:

> Need more information. However, can't you re-install SP3?

> "Ed Mc" <namvtn@comcast.invalid> wrote in message

> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...

>> I'm afraid I may have hosed my system. Two days ago I removed sp3.

>> This morning I went to a month old restore point called "pre sp3 and hit

>> "restore" button. Now, it won't undo this operation. I'm tryin to get back

>> to where I was this morning. Am I screwed?! TIA

>

>

I removed sp3 because of USB/computer freezing issues. Because

I'm having problems reading a USB external backup drive I tried going

way back to before I installed sp3 in the first place. Didn't help my

drive reading problem, but has created new ones with outdated programs

etc. For instance, My Kaspersky AV program has gone back to an earlier

version, (which I had lately upgraded), but won't run. Can't find my

license key etc. Programs which have been recently deleted are trying

to run, and so on. What would reinstalling sp3 accomplish? I

appreciate your trying to help me.

[Guest John A]

Re: Restore point failure

 

It could be a KAV issue - I have had a similar saga. Also, it could be

KAV self protection that is preventing the System Restore, however,

KAV can become very confused if a restore is done to a different

version. KAV 2009 has issues you describe that are being addressed in

update C which will soon be released.

 

To recover your system you could try the following:

 

Download the KAV removal tool from

http://support.kaspersky.com/faq/?qid=208279752

 

First, run it in Windows normally as per instructions and then try

system restore

 

If it still fails you could then try force-removal in Safe Mode to

clean up any KAV residue

 

Run KAVremover9.exe from the command prompt with the following syntax

for BOTH versions of KAV that you had installed

 

The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64|

kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b].

 

For example if Kaspersky AV 2009 was installed on your PC in this case

the command will be

 

kavremover9.exe kav2009 /b

 

Or for KAV version 7

kavremover9.exe kav7 /b

 

Restart and try system restore, then reinstall KAV

 

John

 

On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid>

wrote:

>Unknown wrote:

>> Need more information. However, can't you re-install SP3?

>> "Ed Mc" <namvtn@comcast.invalid> wrote in message

>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...

>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.

>>> This morning I went to a month old restore point called "pre sp3 and hit

>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back

>>> to where I was this morning. Am I screwed?! TIA

>>

>>

> I removed sp3 because of USB/computer freezing issues. Because

>I'm having problems reading a USB external backup drive I tried going

>way back to before I installed sp3 in the first place. Didn't help my

>drive reading problem, but has created new ones with outdated programs

>etc. For instance, My Kaspersky AV program has gone back to an earlier

>version, (which I had lately upgraded), but won't run. Can't find my

>license key etc. Programs which have been recently deleted are trying

>to run, and so on. What would reinstalling sp3 accomplish? I

>appreciate your trying to help me.

[Guest Ed Mc]

Re: Restore point failure

 

John A wrote:

> It could be a KAV issue - I have had a similar saga. Also, it could be

> KAV self protection that is preventing the System Restore, however,

> KAV can become very confused if a restore is done to a different

> version. KAV 2009 has issues you describe that are being addressed in

> update C which will soon be released.

>

> To recover your system you could try the following:

>

> Download the KAV removal tool from

> http://support.kaspersky.com/faq/?qid=208279752

>

> First, run it in Windows normally as per instructions and then try

> system restore

>

> If it still fails you could then try force-removal in Safe Mode to

> clean up any KAV residue

>

> Run KAVremover9.exe from the command prompt with the following syntax

> for BOTH versions of KAV that you had installed

>

> The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64|

> kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b].

>

> For example if Kaspersky AV 2009 was installed on your PC in this case

> the command will be

>

> kavremover9.exe kav2009 /b

>

> Or for KAV version 7

> kavremover9.exe kav7 /b

>

> Restart and try system restore, then reinstall KAV

>

> John

>

> On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid>

> wrote:

>

>> Unknown wrote:

>>> Need more information. However, can't you re-install SP3?

>>> "Ed Mc" <namvtn@comcast.invalid> wrote in message

>>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...

>>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.

>>>> This morning I went to a month old restore point called "pre sp3 and hit

>>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back

>>>> to where I was this morning. Am I screwed?! TIA

>>>

>> I removed sp3 because of USB/computer freezing issues. Because

>> I'm having problems reading a USB external backup drive I tried going

>> way back to before I installed sp3 in the first place. Didn't help my

>> drive reading problem, but has created new ones with outdated programs

>> etc. For instance, My Kaspersky AV program has gone back to an earlier

>> version, (which I had lately upgraded), but won't run. Can't find my

>> license key etc. Programs which have been recently deleted are trying

>> to run, and so on. What would reinstalling sp3 accomplish? I

>> appreciate your trying to help me.

 

Thank you John. I followed your directions and it worked like a

charm. If nothing else, at least, I have my KAV7 working again. Now if

I can just get the other programs and/or icons to run correctly.... at

least my 'puter is safe. Thanks for that.

[Guest Unknown]

Re: Restore point failure

 

Sorry, I don't use KAV.

"Ed Mc" <namvtn@comcast.invalid> wrote in message

news:oaOdnXNeO8dPe_bVnZ2dnUVZ_vjinZ2d@comcast.com...

> Unknown wrote:

>> Need more information. However, can't you re-install SP3?

>> "Ed Mc" <namvtn@comcast.invalid> wrote in message

>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...

>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.

>>> This morning I went to a month old restore point called "pre sp3 and hit

>>> "restore" button. Now, it won't undo this operation. I'm tryin to get

>>> back to where I was this morning. Am I screwed?! TIA

>>

>>

> I removed sp3 because of USB/computer freezing issues. Because I'm

> having problems reading a USB external backup drive I tried going way back

> to before I installed sp3 in the first place. Didn't help my drive reading

> problem, but has created new ones with outdated programs etc. For

> instance, My Kaspersky AV program has gone back to an earlier version,

> (which I had lately upgraded), but won't run. Can't find my license key

> etc. Programs which have been recently deleted are trying to run, and so

> on. What would reinstalling sp3 accomplish? I appreciate your trying to

> help me.

[Guest John A]

Re: Restore point failure

 

Glad it worked.

 

Maybe try uninstalling/reinstalling the progs that don't work?

 

John

On Wed, 02 Jul 2008 15:40:20 -0700, Ed Mc <namvtn@comcast.invalid>

wrote:

>John A wrote:

>> It could be a KAV issue - I have had a similar saga. Also, it could be

>> KAV self protection that is preventing the System Restore, however,

>> KAV can become very confused if a restore is done to a different

>> version. KAV 2009 has issues you describe that are being addressed in

>> update C which will soon be released.

>>

>> To recover your system you could try the following:

>>

>> Download the KAV removal tool from

>> http://support.kaspersky.com/faq/?qid=208279752

>>

>> First, run it in Windows normally as per instructions and then try

>> system restore

>>

>> If it still fails you could then try force-removal in Safe Mode to

>> clean up any KAV residue

>>

>> Run KAVremover9.exe from the command prompt with the following syntax

>> for BOTH versions of KAV that you had installed

>>

>> The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64|

>> kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b].

>>

>> For example if Kaspersky AV 2009 was installed on your PC in this case

>> the command will be

>>

>> kavremover9.exe kav2009 /b

>>

>> Or for KAV version 7

>> kavremover9.exe kav7 /b

>>

>> Restart and try system restore, then reinstall KAV

>>

>> John

>>

>> On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid>

>> wrote:

>>

>>> Unknown wrote:

>>>> Need more information. However, can't you re-install SP3?

>>>> "Ed Mc" <namvtn@comcast.invalid> wrote in message

>>>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...

>>>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.

>>>>> This morning I went to a month old restore point called "pre sp3 and hit

>>>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back

>>>>> to where I was this morning. Am I screwed?! TIA

>>>>

>>> I removed sp3 because of USB/computer freezing issues. Because

>>> I'm having problems reading a USB external backup drive I tried going

>>> way back to before I installed sp3 in the first place. Didn't help my

>>> drive reading problem, but has created new ones with outdated programs

>>> etc. For instance, My Kaspersky AV program has gone back to an earlier

>>> version, (which I had lately upgraded), but won't run. Can't find my

>>> license key etc. Programs which have been recently deleted are trying

>>> to run, and so on. What would reinstalling sp3 accomplish? I

>>> appreciate your trying to help me.

>

> Thank you John. I followed your directions and it worked like a

>charm. If nothing else, at least, I have my KAV7 working again. Now if

>I can just get the other programs and/or icons to run correctly.... at

>least my 'puter is safe. Thanks for that.