Laptop does not start after normal shut down

[Starbuck]

If i can just butt in here.

 

If you are trying to get the info of the Hard drive, this will be available if you run 'Speccy'.

 

Download Speccy and save it to your desktop.

• Double click the downloaded icon to run the installer
  
• Vista and Win7 users right click and select 'run as Administrator'.
  
• Follow the onscreen prompts
  
• Make sure that 'Run Speccy' is ticked at the end and click Finish.
  

Your system will now be analyzed and the information will appear in the Speccy window once complete.

 

To view all the Hard drive details, click on the Hard Drive heading on the left hand side.

 

Hope this helps.

It's a very handy little program.

[sonyproblem]

specy

 

Hi

 

How can I run specy if the computer does not start?

 

Henk

[sonyproblem]

Is this sequence normal?

 

Boot priority:

select 1st boot priority Internal optical disk drive

select 2nd boot priority Internal hard disk drive

select 3rd boot priority external device

 

Henk

[Starbuck]

How can I run specy if the computer does not start?

Sorry i didn't realise you couldn't get the system to boot up properly yet.

 

I've just re-read the thread.

 

i created a recovery CD from a site and booted from there

What is the name of this site/cd?

 

I first did the Quick hardware test. All parts (Hardware, memory and HDD) gave "no errors detected".

Did it check for malware?

it's always a possibility.

 

Is this sequence normal?

 

Boot priority:

select 1st boot priority Internal optical disk drive

select 2nd boot priority Internal hard disk drive

select 3rd boot priority external device

 

1st boot is the cd/dvd drive

2nd boot is the actual hard drive

3rd boot is any external drives you have fitted.

 

Hard drive is normally first, but shouldn't matter as it's in the 1st 2 options.

if when booting , the system does find the 1st option it moves on to the second etc.

So if there's no disc in the cd/dvd drive, it should then look to the hard drive to boot up.

[sonyproblem]

cd

 

I loaded the info from here:

 

http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

[RandyL]

Yes that is the Vista RE. A good thing to have.

 

Starbuck please do butt in any time.

[sonyproblem]

back of laptop

 

On the back of the laptop I see to covers. One is square, the other one is a rectangle.

 

Which one has the HDD beneath it?

 

Can I open one of these without problems?

[Jelly Bean]

If this was a bad shut down I would of sugested removal of the BIOS battery or reset jumpers.....

 

This can work in resetting things after a bad shut down and get the machine up and running again.....

 

Does the hard drive show on the post screen or in BIOS?

 

http://www.ehow.com/how_5510972_restore-sony-vaio-disk.html

[sonyproblem]

Thanks for this but I don't know how to open up the laptop and don't know how to reset the BIOS. Please help.

[Jelly Bean]

On your post screen,black screen white words?

 

Your post screen reads main hardware does your hard drive show in the list?

 

You can order recovery disks from Sony Vaio.....

 

Set defaults in BIOS then set hard drive to first boot:

 

http://genesis.sony-europe.com/instranet/ccil_sony/selfservice/search.jsp?DocId=34786&l=en_GB&m=VGN-FW21M

 

Im trying to find help with this....

 

You have removed all disks from the laptop?

 

I will not tell you how to reset the BIOS via a battery or jumper as you are new to this and could cause damage.....

[Jelly Bean]

Can we go back to Kenbs origonal question...

 

What lights are on and what colour are they when you turn on the laptop?

[sonyproblem]

Jelly bean

 

Only the start-on button and this one is green.

[Jelly Bean]

If your hard drive button shows no activity then recovery console and startup will not begin.....

 

If you had answered the questions posted for you earlier in this thread we may of got answers and a fix earlier on and helped you earlier....

 

Failure to answer questions have now wasted your time and ours....

 

You need to take the laptop to a shop or send it back to Sony as it appears your hard drive is dead hard drive and it needs replacing.....This will also mean windows will have to be reinstalled....