Re: IE cannot display webpage

July 3, 2008

Re: IE cannot display webpage

I just thought of one more thing to try. Using a Command Prompt Window

you can do a Trace Route ( TraceRt ) to your site. It will show you the

hops ( from your PC to the destination ) and may help diagnose why the

bookstore won't load.

Click Start, Run ( Type ) Cmd [Enter]

>TraceRt http://www.christianbook.com

*Each hop shows how the packets move from your PC to the destination.

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message news:...

> Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> omits any non-Windows services/drivers and applets from running. I'm

> basically out of suggestions on what to try. This problem is now something

> where only "Hands-On" access would help. I checked the site you are

> having issues with and it is just a passive site ( No ActiveX or other

> type

> of dependency ) for it to render.

>

> Sorry I wasn't able to get you a resolution.

>

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>>I went to safe mode w/networking and it still did not load. McAfee was

>>still

>> showing on my bar at the bottom. Does that mean it was still operating?

>> --

>> Thanks In Advance

>> Joy

>>

>> "R. McCarty" wrote:

>>

>>> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

>>> your security software isn't loaded. If the page loads then McAfee is at

>>> fault.

>>>

>>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>>> >I can still load sites like amazon and chapters. All my other book

>>> >marks

>>> > seem to work except this one. I did try using an alternative user

>>> > and

>>> > the

>>> > same problem occurs. Do you know how one checks to see if it is

>>> > McAfee?

>>> > --

>>> > Thanks In Advance

>>> > Joy

>>> >

>>> > "R. McCarty" wrote:

>>> >

>>> >> Does this inability to load sites affect only this bookstore or other

>>> >> ones as well ? Did you try using an alternate XP account/profile

>>> >> to see if it is just your day-to-day profile that is having problems?

>>> >> If another user account works then it's your profile - if not I'd

>>> >> still

>>> >> wager that using McAfee is at the root of this problem. Just turning

>>> >> off the firewall in McAfee Security Suite still leaves other parts of

>>> >> it's protection enabled/running in the background.

>>> >>

>>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>>> >> > I've tried that already, but I get the same message. Maybe I'm

>>> >> > doing

>>> >> > that

>>> >> > wrong.

>>> >> > --

>>> >> > Thanks In Advance

>>> >> > Joy

>>> >> >

>>> >> > "R. McCarty" wrote:

>>> >> >

>>> >> >> There is one other thing you might consider. All your Web DNS

>>> >> >> translation is done by your ISP. You can use an alternate DNS

>>> >> >> server and see if the URL will load.

>>> >> >>

>>> >> >> One free DNS provider is linked below:

>>> >> >> http://www.opendns.com/

>>> >> >> *Just follow the "Get Started" button for instructions.

>>> >> >>

>>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>>> >> >> > Thanks for your suggestions. I did that, but I still can't get

>>> >> >> > onto

>>> >> >> > the

>>> >> >> > site.

>>> >> >> > --

>>> >> >> > Thanks In Advance

>>> >> >> > Joy

>>> >> >> >

>>> >> >> > "its_my_dime" wrote:

>>> >> >> >

>>> >> >> >> Two more suggestions:

>>> >> >> >>

>>> >> >> >> START - SEARCH for any file with the word - christianbook - as

>>> >> >> >> part

>>> >> >> >> of

>>> >> >> >> the

>>> >> >> >> file name. If you find it, delete it or change the file name.

>>> >> >> >>

>>> >> >> >> Set a restore point. Then -

>>> >> >> >>

>>> >> >> >> START - RUN - regedit. Search the registry for the word -

>>> >> >> >> christianbook -

>>> >> >> >> delete them.

>>> >> >> >>

>>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>>> >> >> >> >I am currently running WinXP SP3 with IE7.

>>> >> >> >> >

>>> >> >> >> > I am connected with broadband, I believe.

>>> >> >> >> >

>>> >> >> >> > I don't believe I have a router ~ that's to connect with

>>> >> >> >> > other

>>> >> >> >> > computers,

>>> >> >> >> > right? I'm just running one computer in the house.

>>> >> >> >> > --

>>> >> >> >> > Thanks In Advance

>>> >> >> >> > Joy

>>> >> >> >> >

>>> >> >> >> > "PA Bear [MS MVP]" wrote:

>>> >> >> >> >

>>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

>>> >> >> >> >> IE6?

>>> >> >> >> >> (These

>>> >> >> >> >> are

>>> >> >> >> >> just questions, not recommendations.)

>>> >> >> >> >>

>>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up; satellite)?

>>> >> >> >> >> Is

>>> >> >> >> >> a

>>> >> >> >> >> router

>>> >> >> >> >> involved?

>>> >> >> >> >> --

>>> >> >> >> >> ~Robear Dyer (PA Bear)

>>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>>> >> >> >> >> since

>>> >> >> >> >> 2002

>>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>>> >> >> >> >> DTS-L http://dts-l.net/

>>> >> >> >> >>

>>> >> >> >> >> Joy wrote:

>>> >> >> >> >> > It is http://www.christianbook.com

>>> >> >> >> >> > I know that they are having no problems on their end since

>>> >> >> >> >> > I

>>> >> >> >> >> > called

>>> >> >> >> >> > them.

>>> >> >> >> >> > I

>>> >> >> >> >> > just can't get through on my end.

>>> >> >> >> >> >

>>> >> >> >> >> >> What website is it?

>>> >> >> >> >> >> --

>>> >> >> >> >> >> IE-specific newsgroup:

>>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>>> >> >> >> >> >>

>>> >> >> >> >> >> ~Robear Dyer (PA Bear)

>>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>>> >> >> >> >> >> since

>>> >> >> >> >> >> 2002

>>> >> >> >> >> >>

>>> >> >> >> >> >> Joy wrote:

>>> >> >> >> >> >>> I am very frustrated. I've been trying to get onto one

>>> >> >> >> >> >>> website

>>> >> >> >> >> >>> which

>>> >> >> >> >> >>> I've

>>> >> >> >> >> >>> always been able to do and for the last week or so I

>>> >> >> >> >> >>> keep

>>> >> >> >> >> >>> getting

>>> >> >> >> >> >>> this

>>> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is

>>> >> >> >> >> >>> up to

>>> >> >> >> >> >>> date.

>>> >> >> >> >> >>> I

>>> >> >> >> >> >>> run

>>> >> >> >> >> >>> McAfee security suite. I have tried everything on the

>>> >> >> >> >> >>> solutions

>>> >> >> >> >> >>> page

>>> >> >> >> >> >>> except

>>> >> >> >> >> >>> for setting the computer back to the way it was when I

>>> >> >> >> >> >>> bought

>>> >> >> >> >> >>> it.

>>> >> >> >> >> >>> I

>>> >> >> >> >> >>> would

>>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and that

>>> >> >> >> >> >>> hasn't

>>> >> >> >> >> >>> helped.

>>> >> >> >> >> >>> I've also tried deleting a couple of the security

>>> >> >> >> >> >>> updates

>>> >> >> >> >> >>> for

>>> >> >> >> >> >>> IE

>>> >> >> >> >> >>> and

>>> >> >> >> >> >>> that

>>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going back

>>> >> >> >> >> >>> to

>>> >> >> >> >> >>> IE

>>> >> >> >> >> >>> 6?

>>> >> >> >> >> >>> I'm

>>> >> >> >> >> >>> really needing to get onto that site. It is just the

>>> >> >> >> >> >>> one

>>> >> >> >> >> >>> site.

>>> >> >> >> >> >>> I

>>> >> >> >> >> >>> can

>>> >> >> >> >> >>> get

>>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>>> >> >> >> >>

>>> >> >> >>

>>> >> >>

>>> >>

>>>

>

July 3, 2008

Re: IE cannot display webpage

Re: IE cannot display webpage

I've done that and this is what was displayed. I have no idea what it means.

1. 18ms 16ms 15ms

2. * * * Request time out

3-30 are the same as #2

Does this make any sense to you?

Thanks once again for your time!

--

Thanks In Advance

Joy

"R. McCarty" wrote:

> I just thought of one more thing to try. Using a Command Prompt Window

> you can do a Trace Route ( TraceRt ) to your site. It will show you the

> hops ( from your PC to the destination ) and may help diagnose why the

> bookstore won't load.

> Click Start, Run ( Type ) Cmd [Enter]

> >TraceRt http://www.christianbook.com

> *Each hop shows how the packets move from your PC to the destination.

>

> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message news:...

> > Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> > omits any non-Windows services/drivers and applets from running. I'm

> > basically out of suggestions on what to try. This problem is now something

> > where only "Hands-On" access would help. I checked the site you are

> > having issues with and it is just a passive site ( No ActiveX or other

> > type

> > of dependency ) for it to render.

> >

> > Sorry I wasn't able to get you a resolution.

> >

> > "Joy" <Joy@discussions.microsoft.com> wrote in message

> > news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >>I went to safe mode w/networking and it still did not load. McAfee was

> >>still

> >> showing on my bar at the bottom. Does that mean it was still operating?

> >> --

> >> Thanks In Advance

> >> Joy

> >>

> >> "R. McCarty" wrote:

> >>

> >>> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

> >>> your security software isn't loaded. If the page loads then McAfee is at

> >>> fault.

> >>>

> >>> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >>> >I can still load sites like amazon and chapters. All my other book

> >>> >marks

> >>> > seem to work except this one. I did try using an alternative user

> >>> > and

> >>> > the

> >>> > same problem occurs. Do you know how one checks to see if it is

> >>> > McAfee?

> >>> > --

> >>> > Thanks In Advance

> >>> > Joy

> >>> >

> >>> > "R. McCarty" wrote:

> >>> >

> >>> >> Does this inability to load sites affect only this bookstore or other

> >>> >> ones as well ? Did you try using an alternate XP account/profile

> >>> >> to see if it is just your day-to-day profile that is having problems?

> >>> >> If another user account works then it's your profile - if not I'd

> >>> >> still

> >>> >> wager that using McAfee is at the root of this problem. Just turning

> >>> >> off the firewall in McAfee Security Suite still leaves other parts of

> >>> >> it's protection enabled/running in the background.

> >>> >>

> >>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >>> >> > I've tried that already, but I get the same message. Maybe I'm

> >>> >> > doing

> >>> >> > that

> >>> >> > wrong.

> >>> >> > --

> >>> >> > Thanks In Advance

> >>> >> > Joy

> >>> >> >

> >>> >> > "R. McCarty" wrote:

> >>> >> >

> >>> >> >> There is one other thing you might consider. All your Web DNS

> >>> >> >> translation is done by your ISP. You can use an alternate DNS

> >>> >> >> server and see if the URL will load.

> >>> >> >>

> >>> >> >> One free DNS provider is linked below:

> >>> >> >> http://www.opendns.com/

> >>> >> >> *Just follow the "Get Started" button for instructions.

> >>> >> >>

> >>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >>> >> >> > Thanks for your suggestions. I did that, but I still can't get

> >>> >> >> > onto

> >>> >> >> > the

> >>> >> >> > site.

> >>> >> >> > --

> >>> >> >> > Thanks In Advance

> >>> >> >> > Joy

> >>> >> >> >

> >>> >> >> > "its_my_dime" wrote:

> >>> >> >> >

> >>> >> >> >> Two more suggestions:

> >>> >> >> >>

> >>> >> >> >> START - SEARCH for any file with the word - christianbook - as

> >>> >> >> >> part

> >>> >> >> >> of

> >>> >> >> >> the

> >>> >> >> >> file name. If you find it, delete it or change the file name.

> >>> >> >> >>

> >>> >> >> >> Set a restore point. Then -

> >>> >> >> >>

> >>> >> >> >> START - RUN - regedit. Search the registry for the word -

> >>> >> >> >> christianbook -

> >>> >> >> >> delete them.

> >>> >> >> >>

> >>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >>> >> >> >> >I am currently running WinXP SP3 with IE7.

> >>> >> >> >> >

> >>> >> >> >> > I am connected with broadband, I believe.

> >>> >> >> >> >

> >>> >> >> >> > I don't believe I have a router ~ that's to connect with

> >>> >> >> >> > other

> >>> >> >> >> > computers,

> >>> >> >> >> > right? I'm just running one computer in the house.

> >>> >> >> >> > --

> >>> >> >> >> > Thanks In Advance

> >>> >> >> >> > Joy

> >>> >> >> >> >

> >>> >> >> >> > "PA Bear [MS MVP]" wrote:

> >>> >> >> >> >

> >>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

> >>> >> >> >> >> IE6?

> >>> >> >> >> >> (These

> >>> >> >> >> >> are

> >>> >> >> >> >> just questions, not recommendations.)

> >>> >> >> >> >>

> >>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up; satellite)?

> >>> >> >> >> >> Is

> >>> >> >> >> >> a

> >>> >> >> >> >> router

> >>> >> >> >> >> involved?

> >>> >> >> >> >> --

> >>> >> >> >> >> ~Robear Dyer (PA Bear)

> >>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >>> >> >> >> >> since

> >>> >> >> >> >> 2002

> >>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >>> >> >> >> >> DTS-L http://dts-l.net/

> >>> >> >> >> >>

> >>> >> >> >> >> Joy wrote:

> >>> >> >> >> >> > It is http://www.christianbook.com

> >>> >> >> >> >> > I know that they are having no problems on their end since

> >>> >> >> >> >> > I

> >>> >> >> >> >> > called

> >>> >> >> >> >> > them.

> >>> >> >> >> >> > I

> >>> >> >> >> >> > just can't get through on my end.

> >>> >> >> >> >> >

> >>> >> >> >> >> >> What website is it?

> >>> >> >> >> >> >> --

> >>> >> >> >> >> >> IE-specific newsgroup:

> >>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >>> >> >> >> >> >>

> >>> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >>> >> >> >> >> >> since

> >>> >> >> >> >> >> 2002

> >>> >> >> >> >> >>

> >>> >> >> >> >> >> Joy wrote:

> >>> >> >> >> >> >>> I am very frustrated. I've been trying to get onto one

> >>> >> >> >> >> >>> website

> >>> >> >> >> >> >>> which

> >>> >> >> >> >> >>> I've

> >>> >> >> >> >> >>> always been able to do and for the last week or so I

> >>> >> >> >> >> >>> keep

> >>> >> >> >> >> >>> getting

> >>> >> >> >> >> >>> this

> >>> >> >> >> >> >>> message. I have IE 7 and windows xp and everything is

> >>> >> >> >> >> >>> up to

> >>> >> >> >> >> >>> date.

> >>> >> >> >> >> >>> I

> >>> >> >> >> >> >>> run

> >>> >> >> >> >> >>> McAfee security suite. I have tried everything on the

> >>> >> >> >> >> >>> solutions

> >>> >> >> >> >> >>> page

> >>> >> >> >> >> >>> except

> >>> >> >> >> >> >>> for setting the computer back to the way it was when I

> >>> >> >> >> >> >>> bought

> >>> >> >> >> >> >>> it.

> >>> >> >> >> >> >>> I

> >>> >> >> >> >> >>> would

> >>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and that

> >>> >> >> >> >> >>> hasn't

> >>> >> >> >> >> >>> helped.

> >>> >> >> >> >> >>> I've also tried deleting a couple of the security

> >>> >> >> >> >> >>> updates

> >>> >> >> >> >> >>> for

> >>> >> >> >> >> >>> IE

> >>> >> >> >> >> >>> and

> >>> >> >> >> >> >>> that

> >>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going back

> >>> >> >> >> >> >>> to

> >>> >> >> >> >> >>> IE

> >>> >> >> >> >> >>> 6?

> >>> >> >> >> >> >>> I'm

> >>> >> >> >> >> >>> really needing to get onto that site. It is just the

> >>> >> >> >> >> >>> one

> >>> >> >> >> >> >>> site.

> >>> >> >> >> >> >>> I

> >>> >> >> >> >> >>> can

> >>> >> >> >> >> >>> get

> >>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >>> >> >> >> >>

> >>> >> >> >>

> >>> >> >>

> >>> >>

> >>>

> >

>

July 3, 2008

Re: IE cannot display webpage

Re: IE cannot display webpage

It means that the URL was never sent or reached your default

Gateway IP for processing. It's basically like that URL/IP address

is in a BlackHole going nowhere. Do you make use of IE Security

Zones ? - placing certain sites in various categories like Trusted or

Restricted. More importantly is the bookstore in any of the zones?

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:4F0281BB-DCAD-4860-BDF2-CE2E3354DFA7@microsoft.com...

> I've done that and this is what was displayed. I have no idea what it

> means.

>

> 1. 18ms 16ms 15ms

> 2. * * * Request time out

> 3-30 are the same as #2

>

> Does this make any sense to you?

>

> Thanks once again for your time!

> --

> Thanks In Advance

> Joy

>

> "R. McCarty" wrote:

>

>> I just thought of one more thing to try. Using a Command Prompt Window

>> you can do a Trace Route ( TraceRt ) to your site. It will show you the

>> hops ( from your PC to the destination ) and may help diagnose why the

>> bookstore won't load.

>> Click Start, Run ( Type ) Cmd [Enter]

>> >TraceRt http://www.christianbook.com

>> *Each hop shows how the packets move from your PC to the destination.

>>

>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message news:...

>> > Yes the icon would indicate that McAfee is running. Usually, Safe Mode

>> > omits any non-Windows services/drivers and applets from running. I'm

>> > basically out of suggestions on what to try. This problem is now

>> > something

>> > where only "Hands-On" access would help. I checked the site you are

>> > having issues with and it is just a passive site ( No ActiveX or other

>> > type

>> > of dependency ) for it to render.

>> >

>> > Sorry I wasn't able to get you a resolution.

>> >

>> > "Joy" <Joy@discussions.microsoft.com> wrote in message

>> > news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>> >>I went to safe mode w/networking and it still did not load. McAfee was

>> >>still

>> >> showing on my bar at the bottom. Does that mean it was still

>> >> operating?

>> >> --

>> >> Thanks In Advance

>> >> Joy

>> >>

>> >> "R. McCarty" wrote:

>> >>

>> >>> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

>> >>> your security software isn't loaded. If the page loads then McAfee is

>> >>> at

>> >>> fault.

>> >>>

>> >>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >>> >I can still load sites like amazon and chapters. All my other book

>> >>> >marks

>> >>> > seem to work except this one. I did try using an alternative user

>> >>> > and

>> >>> > the

>> >>> > same problem occurs. Do you know how one checks to see if it is

>> >>> > McAfee?

>> >>> > --

>> >>> > Thanks In Advance

>> >>> > Joy

>> >>> >

>> >>> > "R. McCarty" wrote:

>> >>> >

>> >>> >> Does this inability to load sites affect only this bookstore or

>> >>> >> other

>> >>> >> ones as well ? Did you try using an alternate XP account/profile

>> >>> >> to see if it is just your day-to-day profile that is having

>> >>> >> problems?

>> >>> >> If another user account works then it's your profile - if not I'd

>> >>> >> still

>> >>> >> wager that using McAfee is at the root of this problem. Just

>> >>> >> turning

>> >>> >> off the firewall in McAfee Security Suite still leaves other parts

>> >>> >> of

>> >>> >> it's protection enabled/running in the background.

>> >>> >>

>> >>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >>> >> > I've tried that already, but I get the same message. Maybe I'm

>> >>> >> > doing

>> >>> >> > that

>> >>> >> > wrong.

>> >>> >> > --

>> >>> >> > Thanks In Advance

>> >>> >> > Joy

>> >>> >> >

>> >>> >> > "R. McCarty" wrote:

>> >>> >> >

>> >>> >> >> There is one other thing you might consider. All your Web DNS

>> >>> >> >> translation is done by your ISP. You can use an alternate DNS

>> >>> >> >> server and see if the URL will load.

>> >>> >> >>

>> >>> >> >> One free DNS provider is linked below:

>> >>> >> >> http://www.opendns.com/

>> >>> >> >> *Just follow the "Get Started" button for instructions.

>> >>> >> >>

>> >>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >>> >> >> > Thanks for your suggestions. I did that, but I still can't

>> >>> >> >> > get

>> >>> >> >> > onto

>> >>> >> >> > the

>> >>> >> >> > site.

>> >>> >> >> > --

>> >>> >> >> > Thanks In Advance

>> >>> >> >> > Joy

>> >>> >> >> >

>> >>> >> >> > "its_my_dime" wrote:

>> >>> >> >> >

>> >>> >> >> >> Two more suggestions:

>> >>> >> >> >>

>> >>> >> >> >> START - SEARCH for any file with the word - christianbook -

>> >>> >> >> >> as

>> >>> >> >> >> part

>> >>> >> >> >> of

>> >>> >> >> >> the

>> >>> >> >> >> file name. If you find it, delete it or change the file

>> >>> >> >> >> name.

>> >>> >> >> >>

>> >>> >> >> >> Set a restore point. Then -

>> >>> >> >> >>

>> >>> >> >> >> START - RUN - regedit. Search the registry for the word -

>> >>> >> >> >> christianbook -

>> >>> >> >> >> delete them.

>> >>> >> >> >>

>> >>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >>> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >>> >> >> >> >

>> >>> >> >> >> > I am connected with broadband, I believe.

>> >>> >> >> >> >

>> >>> >> >> >> > I don't believe I have a router ~ that's to connect with

>> >>> >> >> >> > other

>> >>> >> >> >> > computers,

>> >>> >> >> >> > right? I'm just running one computer in the house.

>> >>> >> >> >> > --

>> >>> >> >> >> > Thanks In Advance

>> >>> >> >> >> > Joy

>> >>> >> >> >> >

>> >>> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >>> >> >> >> >

>> >>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

>> >>> >> >> >> >> IE6?

>> >>> >> >> >> >> (These

>> >>> >> >> >> >> are

>> >>> >> >> >> >> just questions, not recommendations.)

>> >>> >> >> >> >>

>> >>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

>> >>> >> >> >> >> satellite)?

>> >>> >> >> >> >> Is

>> >>> >> >> >> >> a

>> >>> >> >> >> >> router

>> >>> >> >> >> >> involved?

>> >>> >> >> >> >> --

>> >>> >> >> >> >> ~Robear Dyer (PA Bear)

>> >>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

>> >>> >> >> >> >> since

>> >>> >> >> >> >> 2002

>> >>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >>> >> >> >> >> DTS-L http://dts-l.net/

>> >>> >> >> >> >>

>> >>> >> >> >> >> Joy wrote:

>> >>> >> >> >> >> > It is http://www.christianbook.com

>> >>> >> >> >> >> > I know that they are having no problems on their end

>> >>> >> >> >> >> > since

>> >>> >> >> >> >> > I

>> >>> >> >> >> >> > called

>> >>> >> >> >> >> > them.

>> >>> >> >> >> >> > I

>> >>> >> >> >> >> > just can't get through on my end.

>> >>> >> >> >> >> >

>> >>> >> >> >> >> >> What website is it?

>> >>> >> >> >> >> >> --

>> >>> >> >> >> >> >> IE-specific newsgroup:

>> >>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >>> >> >> >> >> >>

>> >>> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >>> >> >> >> >> >> Experience -

>> >>> >> >> >> >> >> since

>> >>> >> >> >> >> >> 2002

>> >>> >> >> >> >> >>

>> >>> >> >> >> >> >> Joy wrote:

>> >>> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

>> >>> >> >> >> >> >>> one

>> >>> >> >> >> >> >>> website

>> >>> >> >> >> >> >>> which

>> >>> >> >> >> >> >>> I've

>> >>> >> >> >> >> >>> always been able to do and for the last week or so I

>> >>> >> >> >> >> >>> keep

>> >>> >> >> >> >> >>> getting

>> >>> >> >> >> >> >>> this

>> >>> >> >> >> >> >>> message. I have IE 7 and windows xp and everything

>> >>> >> >> >> >> >>> is

>> >>> >> >> >> >> >>> up to

>> >>> >> >> >> >> >>> date.

>> >>> >> >> >> >> >>> I

>> >>> >> >> >> >> >>> run

>> >>> >> >> >> >> >>> McAfee security suite. I have tried everything on

>> >>> >> >> >> >> >>> the

>> >>> >> >> >> >> >>> solutions

>> >>> >> >> >> >> >>> page

>> >>> >> >> >> >> >>> except

>> >>> >> >> >> >> >>> for setting the computer back to the way it was when

>> >>> >> >> >> >> >>> I

>> >>> >> >> >> >> >>> bought

>> >>> >> >> >> >> >>> it.

>> >>> >> >> >> >> >>> I

>> >>> >> >> >> >> >>> would

>> >>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

>> >>> >> >> >> >> >>> that

>> >>> >> >> >> >> >>> hasn't

>> >>> >> >> >> >> >>> helped.

>> >>> >> >> >> >> >>> I've also tried deleting a couple of the security

>> >>> >> >> >> >> >>> updates

>> >>> >> >> >> >> >>> for

>> >>> >> >> >> >> >>> IE

>> >>> >> >> >> >> >>> and

>> >>> >> >> >> >> >>> that

>> >>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

>> >>> >> >> >> >> >>> back

>> >>> >> >> >> >> >>> to

>> >>> >> >> >> >> >>> IE

>> >>> >> >> >> >> >>> 6?

>> >>> >> >> >> >> >>> I'm

>> >>> >> >> >> >> >>> really needing to get onto that site. It is just the

>> >>> >> >> >> >> >>> one

>> >>> >> >> >> >> >>> site.

>> >>> >> >> >> >> >>> I

>> >>> >> >> >> >> >>> can

>> >>> >> >> >> >> >>> get

>> >>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >>> >> >> >> >>

>> >>> >> >> >>

>> >>> >> >>

>> >>> >>

>> >>>

>> >

>>

July 3, 2008

Re: IE cannot display webpage

Re: IE cannot display webpage

No, I haven't ever made use of IE security. I just checked it and the

bookstore is not listed in any of those zones.

--

Thanks In Advance

Joy

"R. McCarty" wrote:

> It means that the URL was never sent or reached your default

> Gateway IP for processing. It's basically like that URL/IP address

> is in a BlackHole going nowhere. Do you make use of IE Security

> Zones ? - placing certain sites in various categories like Trusted or

> Restricted. More importantly is the bookstore in any of the zones?

>

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:4F0281BB-DCAD-4860-BDF2-CE2E3354DFA7@microsoft.com...

> > I've done that and this is what was displayed. I have no idea what it

> > means.

> >

> > 1. 18ms 16ms 15ms

> > 2. * * * Request time out

> > 3-30 are the same as #2

> >

> > Does this make any sense to you?

> >

> > Thanks once again for your time!

> > --

> > Thanks In Advance

> > Joy

> >

> > "R. McCarty" wrote:

> >

> >> I just thought of one more thing to try. Using a Command Prompt Window

> >> you can do a Trace Route ( TraceRt ) to your site. It will show you the

> >> hops ( from your PC to the destination ) and may help diagnose why the

> >> bookstore won't load.

> >> Click Start, Run ( Type ) Cmd [Enter]

> >> >TraceRt http://www.christianbook.com

> >> *Each hop shows how the packets move from your PC to the destination.

> >>

> >> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message news:...

> >> > Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> >> > omits any non-Windows services/drivers and applets from running. I'm

> >> > basically out of suggestions on what to try. This problem is now

> >> > something

> >> > where only "Hands-On" access would help. I checked the site you are

> >> > having issues with and it is just a passive site ( No ActiveX or other

> >> > type

> >> > of dependency ) for it to render.

> >> >

> >> > Sorry I wasn't able to get you a resolution.

> >> >

> >> > "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> > news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >> >>I went to safe mode w/networking and it still did not load. McAfee was

> >> >>still

> >> >> showing on my bar at the bottom. Does that mean it was still

> >> >> operating?

> >> >> --

> >> >> Thanks In Advance

> >> >> Joy

> >> >>

> >> >> "R. McCarty" wrote:

> >> >>

> >> >>> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

> >> >>> your security software isn't loaded. If the page loads then McAfee is

> >> >>> at

> >> >>> fault.

> >> >>>

> >> >>> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >> >>> >I can still load sites like amazon and chapters. All my other book

> >> >>> >marks

> >> >>> > seem to work except this one. I did try using an alternative user

> >> >>> > and

> >> >>> > the

> >> >>> > same problem occurs. Do you know how one checks to see if it is

> >> >>> > McAfee?

> >> >>> > --

> >> >>> > Thanks In Advance

> >> >>> > Joy

> >> >>> >

> >> >>> > "R. McCarty" wrote:

> >> >>> >

> >> >>> >> Does this inability to load sites affect only this bookstore or

> >> >>> >> other

> >> >>> >> ones as well ? Did you try using an alternate XP account/profile

> >> >>> >> to see if it is just your day-to-day profile that is having

> >> >>> >> problems?

> >> >>> >> If another user account works then it's your profile - if not I'd

> >> >>> >> still

> >> >>> >> wager that using McAfee is at the root of this problem. Just

> >> >>> >> turning

> >> >>> >> off the firewall in McAfee Security Suite still leaves other parts

> >> >>> >> of

> >> >>> >> it's protection enabled/running in the background.

> >> >>> >>

> >> >>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> >>> >> > I've tried that already, but I get the same message. Maybe I'm

> >> >>> >> > doing

> >> >>> >> > that

> >> >>> >> > wrong.

> >> >>> >> > --

> >> >>> >> > Thanks In Advance

> >> >>> >> > Joy

> >> >>> >> >

> >> >>> >> > "R. McCarty" wrote:

> >> >>> >> >

> >> >>> >> >> There is one other thing you might consider. All your Web DNS

> >> >>> >> >> translation is done by your ISP. You can use an alternate DNS

> >> >>> >> >> server and see if the URL will load.

> >> >>> >> >>

> >> >>> >> >> One free DNS provider is linked below:

> >> >>> >> >> http://www.opendns.com/

> >> >>> >> >> *Just follow the "Get Started" button for instructions.

> >> >>> >> >>

> >> >>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >>> >> >> > Thanks for your suggestions. I did that, but I still can't

> >> >>> >> >> > get

> >> >>> >> >> > onto

> >> >>> >> >> > the

> >> >>> >> >> > site.

> >> >>> >> >> > --

> >> >>> >> >> > Thanks In Advance

> >> >>> >> >> > Joy

> >> >>> >> >> >

> >> >>> >> >> > "its_my_dime" wrote:

> >> >>> >> >> >

> >> >>> >> >> >> Two more suggestions:

> >> >>> >> >> >>

> >> >>> >> >> >> START - SEARCH for any file with the word - christianbook -

> >> >>> >> >> >> as

> >> >>> >> >> >> part

> >> >>> >> >> >> of

> >> >>> >> >> >> the

> >> >>> >> >> >> file name. If you find it, delete it or change the file

> >> >>> >> >> >> name.

> >> >>> >> >> >>

> >> >>> >> >> >> Set a restore point. Then -

> >> >>> >> >> >>

> >> >>> >> >> >> START - RUN - regedit. Search the registry for the word -

> >> >>> >> >> >> christianbook -

> >> >>> >> >> >> delete them.

> >> >>> >> >> >>

> >> >>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >>> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >>> >> >> >> >

> >> >>> >> >> >> > I am connected with broadband, I believe.

> >> >>> >> >> >> >

> >> >>> >> >> >> > I don't believe I have a router ~ that's to connect with

> >> >>> >> >> >> > other

> >> >>> >> >> >> > computers,

> >> >>> >> >> >> > right? I'm just running one computer in the house.

> >> >>> >> >> >> > --

> >> >>> >> >> >> > Thanks In Advance

> >> >>> >> >> >> > Joy

> >> >>> >> >> >> >

> >> >>> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >>> >> >> >> >

> >> >>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

> >> >>> >> >> >> >> IE6?

> >> >>> >> >> >> >> (These

> >> >>> >> >> >> >> are

> >> >>> >> >> >> >> just questions, not recommendations.)

> >> >>> >> >> >> >>

> >> >>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

> >> >>> >> >> >> >> satellite)?

> >> >>> >> >> >> >> Is

> >> >>> >> >> >> >> a

> >> >>> >> >> >> >> router

> >> >>> >> >> >> >> involved?

> >> >>> >> >> >> >> --

> >> >>> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >> >>> >> >> >> >> since

> >> >>> >> >> >> >> 2002

> >> >>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >>> >> >> >> >> DTS-L http://dts-l.net/

> >> >>> >> >> >> >>

> >> >>> >> >> >> >> Joy wrote:

> >> >>> >> >> >> >> > It is http://www.christianbook.com

> >> >>> >> >> >> >> > I know that they are having no problems on their end

> >> >>> >> >> >> >> > since

> >> >>> >> >> >> >> > I

> >> >>> >> >> >> >> > called

> >> >>> >> >> >> >> > them.

> >> >>> >> >> >> >> > I

> >> >>> >> >> >> >> > just can't get through on my end.

> >> >>> >> >> >> >> >

> >> >>> >> >> >> >> >> What website is it?

> >> >>> >> >> >> >> >> --

> >> >>> >> >> >> >> >> IE-specific newsgroup:

> >> >>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >>> >> >> >> >> >>

> >> >>> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

> >> >>> >> >> >> >> >> Experience -

> >> >>> >> >> >> >> >> since

> >> >>> >> >> >> >> >> 2002

> >> >>> >> >> >> >> >>

> >> >>> >> >> >> >> >> Joy wrote:

> >> >>> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

> >> >>> >> >> >> >> >>> one

> >> >>> >> >> >> >> >>> website

> >> >>> >> >> >> >> >>> which

> >> >>> >> >> >> >> >>> I've

> >> >>> >> >> >> >> >>> always been able to do and for the last week or so I

> >> >>> >> >> >> >> >>> keep

> >> >>> >> >> >> >> >>> getting

> >> >>> >> >> >> >> >>> this

> >> >>> >> >> >> >> >>> message. I have IE 7 and windows xp and everything

> >> >>> >> >> >> >> >>> is

> >> >>> >> >> >> >> >>> up to

> >> >>> >> >> >> >> >>> date.

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> run

> >> >>> >> >> >> >> >>> McAfee security suite. I have tried everything on

> >> >>> >> >> >> >> >>> the

> >> >>> >> >> >> >> >>> solutions

> >> >>> >> >> >> >> >>> page

> >> >>> >> >> >> >> >>> except

> >> >>> >> >> >> >> >>> for setting the computer back to the way it was when

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> bought

> >> >>> >> >> >> >> >>> it.

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> would

> >> >>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

> >> >>> >> >> >> >> >>> that

> >> >>> >> >> >> >> >>> hasn't

> >> >>> >> >> >> >> >>> helped.

> >> >>> >> >> >> >> >>> I've also tried deleting a couple of the security

> >> >>> >> >> >> >> >>> updates

> >> >>> >> >> >> >> >>> for

> >> >>> >> >> >> >> >>> IE

> >> >>> >> >> >> >> >>> and

> >> >>> >> >> >> >> >>> that

> >> >>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

> >> >>> >> >> >> >> >>> back

> >> >>> >> >> >> >> >>> to

> >> >>> >> >> >> >> >>> IE

> >> >>> >> >> >> >> >>> 6?

> >> >>> >> >> >> >> >>> I'm

> >> >>> >> >> >> >> >>> really needing to get onto that site. It is just the

> >> >>> >> >> >> >> >>> one

> >> >>> >> >> >> >> >>> site.

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> can

> >> >>> >> >> >> >> >>> get

> >> >>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >> >>> >> >> >> >>

> >> >>> >> >> >>

> >> >>> >> >>

> >> >>> >>

> >> >>>

> >> >

> >>

>

July 4, 2008

Re: IE cannot display webpage

Re: IE cannot display webpage

I just wanted to thank you once again for taking the time to walk me through

some issues. I called my ISP this morning and they were able to solve my

problem. Thanks!!

--

Thanks In Advance

Joy

"R. McCarty" wrote:

> It means that the URL was never sent or reached your default

> Gateway IP for processing. It's basically like that URL/IP address

> is in a BlackHole going nowhere. Do you make use of IE Security

> Zones ? - placing certain sites in various categories like Trusted or

> Restricted. More importantly is the bookstore in any of the zones?

>

> "Joy" <Joy@discussions.microsoft.com> wrote in message

> news:4F0281BB-DCAD-4860-BDF2-CE2E3354DFA7@microsoft.com...

> > I've done that and this is what was displayed. I have no idea what it

> > means.

> >

> > 1. 18ms 16ms 15ms

> > 2. * * * Request time out

> > 3-30 are the same as #2

> >

> > Does this make any sense to you?

> >

> > Thanks once again for your time!

> > --

> > Thanks In Advance

> > Joy

> >

> > "R. McCarty" wrote:

> >

> >> I just thought of one more thing to try. Using a Command Prompt Window

> >> you can do a Trace Route ( TraceRt ) to your site. It will show you the

> >> hops ( from your PC to the destination ) and may help diagnose why the

> >> bookstore won't load.

> >> Click Start, Run ( Type ) Cmd [Enter]

> >> >TraceRt http://www.christianbook.com

> >> *Each hop shows how the packets move from your PC to the destination.

> >>

> >> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message news:...

> >> > Yes the icon would indicate that McAfee is running. Usually, Safe Mode

> >> > omits any non-Windows services/drivers and applets from running. I'm

> >> > basically out of suggestions on what to try. This problem is now

> >> > something

> >> > where only "Hands-On" access would help. I checked the site you are

> >> > having issues with and it is just a passive site ( No ActiveX or other

> >> > type

> >> > of dependency ) for it to render.

> >> >

> >> > Sorry I wasn't able to get you a resolution.

> >> >

> >> > "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> > news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

> >> >>I went to safe mode w/networking and it still did not load. McAfee was

> >> >>still

> >> >> showing on my bar at the bottom. Does that mean it was still

> >> >> operating?

> >> >> --

> >> >> Thanks In Advance

> >> >> Joy

> >> >>

> >> >> "R. McCarty" wrote:

> >> >>

> >> >>> Yes, Boot to Safe Mode with Networking. ONLY test the one site since

> >> >>> your security software isn't loaded. If the page loads then McAfee is

> >> >>> at

> >> >>> fault.

> >> >>>

> >> >>> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

> >> >>> >I can still load sites like amazon and chapters. All my other book

> >> >>> >marks

> >> >>> > seem to work except this one. I did try using an alternative user

> >> >>> > and

> >> >>> > the

> >> >>> > same problem occurs. Do you know how one checks to see if it is

> >> >>> > McAfee?

> >> >>> > --

> >> >>> > Thanks In Advance

> >> >>> > Joy

> >> >>> >

> >> >>> > "R. McCarty" wrote:

> >> >>> >

> >> >>> >> Does this inability to load sites affect only this bookstore or

> >> >>> >> other

> >> >>> >> ones as well ? Did you try using an alternate XP account/profile

> >> >>> >> to see if it is just your day-to-day profile that is having

> >> >>> >> problems?

> >> >>> >> If another user account works then it's your profile - if not I'd

> >> >>> >> still

> >> >>> >> wager that using McAfee is at the root of this problem. Just

> >> >>> >> turning

> >> >>> >> off the firewall in McAfee Security Suite still leaves other parts

> >> >>> >> of

> >> >>> >> it's protection enabled/running in the background.

> >> >>> >>

> >> >>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

> >> >>> >> > I've tried that already, but I get the same message. Maybe I'm

> >> >>> >> > doing

> >> >>> >> > that

> >> >>> >> > wrong.

> >> >>> >> > --

> >> >>> >> > Thanks In Advance

> >> >>> >> > Joy

> >> >>> >> >

> >> >>> >> > "R. McCarty" wrote:

> >> >>> >> >

> >> >>> >> >> There is one other thing you might consider. All your Web DNS

> >> >>> >> >> translation is done by your ISP. You can use an alternate DNS

> >> >>> >> >> server and see if the URL will load.

> >> >>> >> >>

> >> >>> >> >> One free DNS provider is linked below:

> >> >>> >> >> http://www.opendns.com/

> >> >>> >> >> *Just follow the "Get Started" button for instructions.

> >> >>> >> >>

> >> >>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

> >> >>> >> >> > Thanks for your suggestions. I did that, but I still can't

> >> >>> >> >> > get

> >> >>> >> >> > onto

> >> >>> >> >> > the

> >> >>> >> >> > site.

> >> >>> >> >> > --

> >> >>> >> >> > Thanks In Advance

> >> >>> >> >> > Joy

> >> >>> >> >> >

> >> >>> >> >> > "its_my_dime" wrote:

> >> >>> >> >> >

> >> >>> >> >> >> Two more suggestions:

> >> >>> >> >> >>

> >> >>> >> >> >> START - SEARCH for any file with the word - christianbook -

> >> >>> >> >> >> as

> >> >>> >> >> >> part

> >> >>> >> >> >> of

> >> >>> >> >> >> the

> >> >>> >> >> >> file name. If you find it, delete it or change the file

> >> >>> >> >> >> name.

> >> >>> >> >> >>

> >> >>> >> >> >> Set a restore point. Then -

> >> >>> >> >> >>

> >> >>> >> >> >> START - RUN - regedit. Search the registry for the word -

> >> >>> >> >> >> christianbook -

> >> >>> >> >> >> delete them.

> >> >>> >> >> >>

> >> >>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

> >> >>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

> >> >>> >> >> >> >I am currently running WinXP SP3 with IE7.

> >> >>> >> >> >> >

> >> >>> >> >> >> > I am connected with broadband, I believe.

> >> >>> >> >> >> >

> >> >>> >> >> >> > I don't believe I have a router ~ that's to connect with

> >> >>> >> >> >> > other

> >> >>> >> >> >> > computers,

> >> >>> >> >> >> > right? I'm just running one computer in the house.

> >> >>> >> >> >> > --

> >> >>> >> >> >> > Thanks In Advance

> >> >>> >> >> >> > Joy

> >> >>> >> >> >> >

> >> >>> >> >> >> > "PA Bear [MS MVP]" wrote:

> >> >>> >> >> >> >

> >> >>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7 or

> >> >>> >> >> >> >> IE6?

> >> >>> >> >> >> >> (These

> >> >>> >> >> >> >> are

> >> >>> >> >> >> >> just questions, not recommendations.)

> >> >>> >> >> >> >>

> >> >>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

> >> >>> >> >> >> >> satellite)?

> >> >>> >> >> >> >> Is

> >> >>> >> >> >> >> a

> >> >>> >> >> >> >> router

> >> >>> >> >> >> >> involved?

> >> >>> >> >> >> >> --

> >> >>> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience -

> >> >>> >> >> >> >> since

> >> >>> >> >> >> >> 2002

> >> >>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

> >> >>> >> >> >> >> DTS-L http://dts-l.net/

> >> >>> >> >> >> >>

> >> >>> >> >> >> >> Joy wrote:

> >> >>> >> >> >> >> > It is http://www.christianbook.com

> >> >>> >> >> >> >> > I know that they are having no problems on their end

> >> >>> >> >> >> >> > since

> >> >>> >> >> >> >> > I

> >> >>> >> >> >> >> > called

> >> >>> >> >> >> >> > them.

> >> >>> >> >> >> >> > I

> >> >>> >> >> >> >> > just can't get through on my end.

> >> >>> >> >> >> >> >

> >> >>> >> >> >> >> >> What website is it?

> >> >>> >> >> >> >> >> --

> >> >>> >> >> >> >> >> IE-specific newsgroup:

> >> >>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >> >>> >> >> >> >> >>

> >> >>> >> >> >> >> >> ~Robear Dyer (PA Bear)

> >> >>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

> >> >>> >> >> >> >> >> Experience -

> >> >>> >> >> >> >> >> since

> >> >>> >> >> >> >> >> 2002

> >> >>> >> >> >> >> >>

> >> >>> >> >> >> >> >> Joy wrote:

> >> >>> >> >> >> >> >>> I am very frustrated. I've been trying to get onto

> >> >>> >> >> >> >> >>> one

> >> >>> >> >> >> >> >>> website

> >> >>> >> >> >> >> >>> which

> >> >>> >> >> >> >> >>> I've

> >> >>> >> >> >> >> >>> always been able to do and for the last week or so I

> >> >>> >> >> >> >> >>> keep

> >> >>> >> >> >> >> >>> getting

> >> >>> >> >> >> >> >>> this

> >> >>> >> >> >> >> >>> message. I have IE 7 and windows xp and everything

> >> >>> >> >> >> >> >>> is

> >> >>> >> >> >> >> >>> up to

> >> >>> >> >> >> >> >>> date.

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> run

> >> >>> >> >> >> >> >>> McAfee security suite. I have tried everything on

> >> >>> >> >> >> >> >>> the

> >> >>> >> >> >> >> >>> solutions

> >> >>> >> >> >> >> >>> page

> >> >>> >> >> >> >> >>> except

> >> >>> >> >> >> >> >>> for setting the computer back to the way it was when

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> bought

> >> >>> >> >> >> >> >>> it.

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> would

> >> >>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3 and

> >> >>> >> >> >> >> >>> that

> >> >>> >> >> >> >> >>> hasn't

> >> >>> >> >> >> >> >>> helped.

> >> >>> >> >> >> >> >>> I've also tried deleting a couple of the security

> >> >>> >> >> >> >> >>> updates

> >> >>> >> >> >> >> >>> for

> >> >>> >> >> >> >> >>> IE

> >> >>> >> >> >> >> >>> and

> >> >>> >> >> >> >> >>> that

> >> >>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and going

> >> >>> >> >> >> >> >>> back

> >> >>> >> >> >> >> >>> to

> >> >>> >> >> >> >> >>> IE

> >> >>> >> >> >> >> >>> 6?

> >> >>> >> >> >> >> >>> I'm

> >> >>> >> >> >> >> >>> really needing to get onto that site. It is just the

> >> >>> >> >> >> >> >>> one

> >> >>> >> >> >> >> >>> site.

> >> >>> >> >> >> >> >>> I

> >> >>> >> >> >> >> >>> can

> >> >>> >> >> >> >> >>> get

> >> >>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

> >> >>> >> >> >> >>

> >> >>> >> >> >>

> >> >>> >> >>

> >> >>> >>

> >> >>>

> >> >

> >>

>

July 4, 2008

Re: IE cannot display webpage

Re: IE cannot display webpage

They are usually very helpful on internet problems. That's their business.

"Joy" <Joy@discussions.microsoft.com> wrote in message

news:5B7C2BD2-8AEC-439F-957B-ED2F3B8614C2@microsoft.com...

>I just wanted to thank you once again for taking the time to walk me

>through

> some issues. I called my ISP this morning and they were able to solve my

> problem. Thanks!!

> --

> Thanks In Advance

> Joy

>

> "R. McCarty" wrote:

>

>> It means that the URL was never sent or reached your default

>> Gateway IP for processing. It's basically like that URL/IP address

>> is in a BlackHole going nowhere. Do you make use of IE Security

>> Zones ? - placing certain sites in various categories like Trusted or

>> Restricted. More importantly is the bookstore in any of the zones?

>>

>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> news:4F0281BB-DCAD-4860-BDF2-CE2E3354DFA7@microsoft.com...

>> > I've done that and this is what was displayed. I have no idea what it

>> > means.

>> >

>> > 1. 18ms 16ms 15ms

>> > 2. * * * Request time out

>> > 3-30 are the same as #2

>> >

>> > Does this make any sense to you?

>> >

>> > Thanks once again for your time!

>> > --

>> > Thanks In Advance

>> > Joy

>> >

>> > "R. McCarty" wrote:

>> >

>> >> I just thought of one more thing to try. Using a Command Prompt Window

>> >> you can do a Trace Route ( TraceRt ) to your site. It will show you

>> >> the

>> >> hops ( from your PC to the destination ) and may help diagnose why the

>> >> bookstore won't load.

>> >> Click Start, Run ( Type ) Cmd [Enter]

>> >> >TraceRt http://www.christianbook.com

>> >> *Each hop shows how the packets move from your PC to the destination.

>> >>

>> >> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message

>> >> news:...

>> >> > Yes the icon would indicate that McAfee is running. Usually, Safe

>> >> > Mode

>> >> > omits any non-Windows services/drivers and applets from running. I'm

>> >> > basically out of suggestions on what to try. This problem is now

>> >> > something

>> >> > where only "Hands-On" access would help. I checked the site you are

>> >> > having issues with and it is just a passive site ( No ActiveX or

>> >> > other

>> >> > type

>> >> > of dependency ) for it to render.

>> >> >

>> >> > Sorry I wasn't able to get you a resolution.

>> >> >

>> >> > "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> > news:9BAD2A94-9E12-4D15-A4D0-C684A6B97527@microsoft.com...

>> >> >>I went to safe mode w/networking and it still did not load. McAfee

>> >> >>was

>> >> >>still

>> >> >> showing on my bar at the bottom. Does that mean it was still

>> >> >> operating?

>> >> >> --

>> >> >> Thanks In Advance

>> >> >> Joy

>> >> >>

>> >> >> "R. McCarty" wrote:

>> >> >>

>> >> >>> Yes, Boot to Safe Mode with Networking. ONLY test the one site

>> >> >>> since

>> >> >>> your security software isn't loaded. If the page loads then McAfee

>> >> >>> is

>> >> >>> at

>> >> >>> fault.

>> >> >>>

>> >> >>> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >>> news:1319480B-CA43-41CC-947A-9D1E03CE7170@microsoft.com...

>> >> >>> >I can still load sites like amazon and chapters. All my other

>> >> >>> >book

>> >> >>> >marks

>> >> >>> > seem to work except this one. I did try using an alternative

>> >> >>> > user

>> >> >>> > and

>> >> >>> > the

>> >> >>> > same problem occurs. Do you know how one checks to see if it is

>> >> >>> > McAfee?

>> >> >>> > --

>> >> >>> > Thanks In Advance

>> >> >>> > Joy

>> >> >>> >

>> >> >>> > "R. McCarty" wrote:

>> >> >>> >

>> >> >>> >> Does this inability to load sites affect only this bookstore or

>> >> >>> >> other

>> >> >>> >> ones as well ? Did you try using an alternate XP

>> >> >>> >> account/profile

>> >> >>> >> to see if it is just your day-to-day profile that is having

>> >> >>> >> problems?

>> >> >>> >> If another user account works then it's your profile - if not

>> >> >>> >> I'd

>> >> >>> >> still

>> >> >>> >> wager that using McAfee is at the root of this problem. Just

>> >> >>> >> turning

>> >> >>> >> off the firewall in McAfee Security Suite still leaves other

>> >> >>> >> parts

>> >> >>> >> of

>> >> >>> >> it's protection enabled/running in the background.

>> >> >>> >>

>> >> >>> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >>> >> news:A56A425B-84CF-479F-A1A7-18BE1D826E0B@microsoft.com...

>> >> >>> >> > I've tried that already, but I get the same message. Maybe

>> >> >>> >> > I'm

>> >> >>> >> > doing

>> >> >>> >> > that

>> >> >>> >> > wrong.

>> >> >>> >> > --

>> >> >>> >> > Thanks In Advance

>> >> >>> >> > Joy

>> >> >>> >> >

>> >> >>> >> > "R. McCarty" wrote:

>> >> >>> >> >

>> >> >>> >> >> There is one other thing you might consider. All your Web

>> >> >>> >> >> DNS

>> >> >>> >> >> translation is done by your ISP. You can use an alternate

>> >> >>> >> >> DNS

>> >> >>> >> >> server and see if the URL will load.

>> >> >>> >> >>

>> >> >>> >> >> One free DNS provider is linked below:

>> >> >>> >> >> http://www.opendns.com/

>> >> >>> >> >> *Just follow the "Get Started" button for instructions.

>> >> >>> >> >>

>> >> >>> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >>> >> >> news:D1E32EF9-3806-401A-BA83-97786E72C490@microsoft.com...

>> >> >>> >> >> > Thanks for your suggestions. I did that, but I still

>> >> >>> >> >> > can't

>> >> >>> >> >> > get

>> >> >>> >> >> > onto

>> >> >>> >> >> > the

>> >> >>> >> >> > site.

>> >> >>> >> >> > --

>> >> >>> >> >> > Thanks In Advance

>> >> >>> >> >> > Joy

>> >> >>> >> >> >

>> >> >>> >> >> > "its_my_dime" wrote:

>> >> >>> >> >> >

>> >> >>> >> >> >> Two more suggestions:

>> >> >>> >> >> >>

>> >> >>> >> >> >> START - SEARCH for any file with the word -

>> >> >>> >> >> >> christianbook -

>> >> >>> >> >> >> as

>> >> >>> >> >> >> part

>> >> >>> >> >> >> of

>> >> >>> >> >> >> the

>> >> >>> >> >> >> file name. If you find it, delete it or change the file

>> >> >>> >> >> >> name.

>> >> >>> >> >> >>

>> >> >>> >> >> >> Set a restore point. Then -

>> >> >>> >> >> >>

>> >> >>> >> >> >> START - RUN - regedit. Search the registry for the

>> >> >>> >> >> >> word -

>> >> >>> >> >> >> christianbook -

>> >> >>> >> >> >> delete them.

>> >> >>> >> >> >>

>> >> >>> >> >> >> "Joy" <Joy@discussions.microsoft.com> wrote in message

>> >> >>> >> >> >> news:6FA1519C-7132-4606-9121-0AA6750D2BCE@microsoft.com...

>> >> >>> >> >> >> >I am currently running WinXP SP3 with IE7.

>> >> >>> >> >> >> >

>> >> >>> >> >> >> > I am connected with broadband, I believe.

>> >> >>> >> >> >> >

>> >> >>> >> >> >> > I don't believe I have a router ~ that's to connect

>> >> >>> >> >> >> > with

>> >> >>> >> >> >> > other

>> >> >>> >> >> >> > computers,

>> >> >>> >> >> >> > right? I'm just running one computer in the house.

>> >> >>> >> >> >> > --

>> >> >>> >> >> >> > Thanks In Advance

>> >> >>> >> >> >> > Joy

>> >> >>> >> >> >> >

>> >> >>> >> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >>> >> >> >> >

>> >> >>> >> >> >> >> Are you currently running WinXP SP2 or WinXP SP3? IE7

>> >> >>> >> >> >> >> or

>> >> >>> >> >> >> >> IE6?

>> >> >>> >> >> >> >> (These

>> >> >>> >> >> >> >> are

>> >> >>> >> >> >> >> just questions, not recommendations.)

>> >> >>> >> >> >> >>

>> >> >>> >> >> >> >> How do you connect (e.g., ADSL; cable; dial-up;

>> >> >>> >> >> >> >> satellite)?

>> >> >>> >> >> >> >> Is

>> >> >>> >> >> >> >> a

>> >> >>> >> >> >> >> router

>> >> >>> >> >> >> >> involved?

>> >> >>> >> >> >> >> --

>> >> >>> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >>> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >>> >> >> >> >> Experience -

>> >> >>> >> >> >> >> since

>> >> >>> >> >> >> >> 2002

>> >> >>> >> >> >> >> AumHa VSOP & Admin http://aumha.net

>> >> >>> >> >> >> >> DTS-L http://dts-l.net/

>> >> >>> >> >> >> >>

>> >> >>> >> >> >> >> Joy wrote:

>> >> >>> >> >> >> >> > It is http://www.christianbook.com

>> >> >>> >> >> >> >> > I know that they are having no problems on their end

>> >> >>> >> >> >> >> > since

>> >> >>> >> >> >> >> > I

>> >> >>> >> >> >> >> > called

>> >> >>> >> >> >> >> > them.

>> >> >>> >> >> >> >> > I

>> >> >>> >> >> >> >> > just can't get through on my end.

>> >> >>> >> >> >> >> >

>> >> >>> >> >> >> >> >> What website is it?

>> >> >>> >> >> >> >> >> --

>> >> >>> >> >> >> >> >> IE-specific newsgroup:

>> >> >>> >> >> >> >> >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>> >> >>> >> >> >> >> >>

>> >> >>> >> >> >> >> >> ~Robear Dyer (PA Bear)

>> >> >>> >> >> >> >> >> MS MVP-IE, Mail, Security, Windows Desktop

>> >> >>> >> >> >> >> >> Experience -

>> >> >>> >> >> >> >> >> since

>> >> >>> >> >> >> >> >> 2002

>> >> >>> >> >> >> >> >>

>> >> >>> >> >> >> >> >> Joy wrote:

>> >> >>> >> >> >> >> >>> I am very frustrated. I've been trying to get

>> >> >>> >> >> >> >> >>> onto

>> >> >>> >> >> >> >> >>> one

>> >> >>> >> >> >> >> >>> website

>> >> >>> >> >> >> >> >>> which

>> >> >>> >> >> >> >> >>> I've

>> >> >>> >> >> >> >> >>> always been able to do and for the last week or so

>> >> >>> >> >> >> >> >>> I

>> >> >>> >> >> >> >> >>> keep

>> >> >>> >> >> >> >> >>> getting

>> >> >>> >> >> >> >> >>> this

>> >> >>> >> >> >> >> >>> message. I have IE 7 and windows xp and

>> >> >>> >> >> >> >> >>> everything

>> >> >>> >> >> >> >> >>> is

>> >> >>> >> >> >> >> >>> up to

>> >> >>> >> >> >> >> >>> date.

>> >> >>> >> >> >> >> >>> I

>> >> >>> >> >> >> >> >>> run

>> >> >>> >> >> >> >> >>> McAfee security suite. I have tried everything on

>> >> >>> >> >> >> >> >>> the

>> >> >>> >> >> >> >> >>> solutions

>> >> >>> >> >> >> >> >>> page

>> >> >>> >> >> >> >> >>> except

>> >> >>> >> >> >> >> >>> for setting the computer back to the way it was

>> >> >>> >> >> >> >> >>> when

>> >> >>> >> >> >> >> >>> I

>> >> >>> >> >> >> >> >>> bought

>> >> >>> >> >> >> >> >>> it.

>> >> >>> >> >> >> >> >>> I

>> >> >>> >> >> >> >> >>> would

>> >> >>> >> >> >> >> >>> rather not do that. I have tried deleting sp 3

>> >> >>> >> >> >> >> >>> and

>> >> >>> >> >> >> >> >>> that

>> >> >>> >> >> >> >> >>> hasn't

>> >> >>> >> >> >> >> >>> helped.

>> >> >>> >> >> >> >> >>> I've also tried deleting a couple of the security

>> >> >>> >> >> >> >> >>> updates

>> >> >>> >> >> >> >> >>> for

>> >> >>> >> >> >> >> >>> IE

>> >> >>> >> >> >> >> >>> and

>> >> >>> >> >> >> >> >>> that

>> >> >>> >> >> >> >> >>> hasn't helped. Should I be deleting IE 7 and

>> >> >>> >> >> >> >> >>> going

>> >> >>> >> >> >> >> >>> back

>> >> >>> >> >> >> >> >>> to

>> >> >>> >> >> >> >> >>> IE

>> >> >>> >> >> >> >> >>> 6?

>> >> >>> >> >> >> >> >>> I'm

>> >> >>> >> >> >> >> >>> really needing to get onto that site. It is just

>> >> >>> >> >> >> >> >>> the

>> >> >>> >> >> >> >> >>> one

>> >> >>> >> >> >> >> >>> site.

>> >> >>> >> >> >> >> >>> I

>> >> >>> >> >> >> >> >>> can

>> >> >>> >> >> >> >> >>> get

>> >> >>> >> >> >> >> >>> onto others. Help would be greatly appreciated.

>> >> >>> >> >> >> >>

>> >> >>> >> >> >>

>> >> >>> >> >>

>> >> >>> >>

>> >> >>>

>> >> >

>> >>

>>

Sign In

Re: IE cannot display webpage

Recommended Posts

Guest R. McCarty

Popular Days

Popular Days

Guest Joy

Guest R. McCarty

Guest Joy

Guest Joy

Guest Unknown

Similar Content

My display has a shadow aty the bottom of the display. Only the display not on the computer screen

Third Display Screen

Display problem

I cannot access my laptop

Windows Update - Cannot install updates.

Browse

Activity

Site Info