Missing support files

July 4, 2008

When I try to install certain software (games) from a CD, I get a message

saying some installation support files are missing. If I copy the entire CD

to a new folder on the hard drive and install from there, it works fine.

Anyone know what files are missing? Thanks..

July 4, 2008

Re: Missing support files

Sounds to me like your CD drive is just too slow and/or dirty and that when

setup tries to read the file(s) from the CD, it fails to read the file(s)

before timing out and throwing the error, but when it reads them from the

HD, no problem. I see that a lot. I don't know why the files can be read to

HD successfully if they can't be read fast enough for setup, but when simply

copying files Explorer seems to be more insistent about getting the file,

maybe it has more tricks.

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

> When I try to install certain software (games) from a CD, I get a message

> saying some installation support files are missing. If I copy the entire

> CD

> to a new folder on the hard drive and install from there, it works fine.

> Anyone know what files are missing? Thanks..

July 4, 2008

Re: Missing support files

Gary,

I believe the CD drive may be too slow to un-compress the Cab files

during an install, so in that case it misses some files. As you say

copying usually works because the Cab files are simply copied.

Regards,

Bill Watt

Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

______________________________________________________________________

On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

>Sounds to me like your CD drive is just too slow and/or dirty and that when

>setup tries to read the file(s) from the CD, it fails to read the file(s)

>before timing out and throwing the error, but when it reads them from the

>HD, no problem. I see that a lot. I don't know why the files can be read to

>HD successfully if they can't be read fast enough for setup, but when simply

>copying files Explorer seems to be more insistent about getting the file,

>maybe it has more tricks.

>

>--

>Gary S. Terhune

>MS-MVP Shell/User

>http://grystmill.com

>

>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

>> When I try to install certain software (games) from a CD, I get a message

>> saying some installation support files are missing. If I copy the entire

>> CD

>> to a new folder on the hard drive and install from there, it works fine.

>> Anyone know what files are missing? Thanks.

July 4, 2008

Re: Missing support files

Now THAT makes sense.

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

"Bill Watt" <bwatt@ptd.net> wrote in message

news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

>

> Gary,

>

> I believe the CD drive may be too slow to un-compress the Cab files

> during an install, so in that case it misses some files. As you say

> copying usually works because the Cab files are simply copied.

>

> Regards,

>

> Bill Watt

> Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

> ______________________________________________________________________

>

> On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

>

>>Sounds to me like your CD drive is just too slow and/or dirty and that

>>when

>>setup tries to read the file(s) from the CD, it fails to read the file(s)

>>before timing out and throwing the error, but when it reads them from the

>>HD, no problem. I see that a lot. I don't know why the files can be read

>>to

>>HD successfully if they can't be read fast enough for setup, but when

>>simply

>>copying files Explorer seems to be more insistent about getting the file,

>>maybe it has more tricks.

>>

>>--

>>Gary S. Terhune

>>MS-MVP Shell/User

>>http://grystmill.com

>>

>>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

>>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

>>> When I try to install certain software (games) from a CD, I get a

>>> message

>>> saying some installation support files are missing. If I copy the entire

>>> CD

>>> to a new folder on the hard drive and install from there, it works fine.

>>> Anyone know what files are missing? Thanks.

>

July 4, 2008

Re: Missing support files

Well, I suppose that's a place to start. I think it's a 24x, but may be

suffering from old age too. I might try copying the CD to a jump drive and

then see if it will load from the jump. If so, I guess that will prove the CD

drive to be the problem. Thanks for the suggestions.

"Gary S. Terhune" wrote:

> Now THAT makes sense.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://grystmill.com

>

> "Bill Watt" <bwatt@ptd.net> wrote in message

> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

> >

> > Gary,

> >

> > I believe the CD drive may be too slow to un-compress the Cab files

> > during an install, so in that case it misses some files. As you say

> > copying usually works because the Cab files are simply copied.

> >

> > Regards,

> >

> > Bill Watt

> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

> > ______________________________________________________________________

> >

> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

> >

> >>Sounds to me like your CD drive is just too slow and/or dirty and that

> >>when

> >>setup tries to read the file(s) from the CD, it fails to read the file(s)

> >>before timing out and throwing the error, but when it reads them from the

> >>HD, no problem. I see that a lot. I don't know why the files can be read

> >>to

> >>HD successfully if they can't be read fast enough for setup, but when

> >>simply

> >>copying files Explorer seems to be more insistent about getting the file,

> >>maybe it has more tricks.

> >>

> >>--

> >>Gary S. Terhune

> >>MS-MVP Shell/User

> >>http://grystmill.com

> >>

> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

> >>> When I try to install certain software (games) from a CD, I get a

> >>> message

> >>> saying some installation support files are missing. If I copy the entire

> >>> CD

> >>> to a new folder on the hard drive and install from there, it works fine.

> >>> Anyone know what files are missing? Thanks.

> >

>

July 6, 2008

Re: Missing support files

Copying the Win 98 folder on the CD to a Win 98 folder on the HD and

then installing from the HD means that anytime Windows needs

something from the CD it will go to the Win 98 folder on the HD for

it instead. Only the Win 98 folder needs to be copied, not the

entire CD. Install into C:\Windows.

I suppose that's what you did.

That's what I do and it works well.

Regards,

Bill Watt

Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

_____________________________________________________________

..

On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie

<CommandLineJunkie@discussions.microsoft.com> wrote:

>Well, I suppose that's a place to start. I think it's a 24x, but may be

>suffering from old age too. I might try copying the CD to a jump drive and

>then see if it will load from the jump. If so, I guess that will prove the CD

>drive to be the problem. Thanks for the suggestions.

>

>"Gary S. Terhune" wrote:

>

>> Now THAT makes sense.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>> http://grystmill.com

>>

>> "Bill Watt" <bwatt@ptd.net> wrote in message

>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

>> >

>> > Gary,

>> >

>> > I believe the CD drive may be too slow to un-compress the Cab files

>> > during an install, so in that case it misses some files. As you say

>> > copying usually works because the Cab files are simply copied.

>> >

>> > Regards,

>> >

>> > Bill Watt

>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

>> > ______________________________________________________________________

>> >

>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

>> >

>> >>Sounds to me like your CD drive is just too slow and/or dirty and that

>> >>when

>> >>setup tries to read the file(s) from the CD, it fails to read the file(s)

>> >>before timing out and throwing the error, but when it reads them from the

>> >>HD, no problem. I see that a lot. I don't know why the files can be read

>> >>to

>> >>HD successfully if they can't be read fast enough for setup, but when

>> >>simply

>> >>copying files Explorer seems to be more insistent about getting the file,

>> >>maybe it has more tricks.

>> >>

>> >>--

>> >>Gary S. Terhune

>> >>MS-MVP Shell/User

>> >>http://grystmill.com

>> >>

>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

>> >>> When I try to install certain software (games) from a CD, I get a

>> >>> message

>> >>> saying some installation support files are missing. If I copy the entire

>> >>> CD

>> >>> to a new folder on the hard drive and install from there, it works fine.

>> >>> Anyone know what files are missing? Thanks.

>> >

>>

July 6, 2008

Re: Missing support files

Disregard my post, you were referring to games not the OS. :-(

However the same principle usually applies.

Regards,

Bill Watt

_________________________________________________________

On Sat, 05 Jul 2008 22:40:38 -0400, Bill Watt <nobwatt@ptd.net>

wrote:

>

>Copying the Win 98 folder on the CD to a Win 98 folder on the HD and

>then installing from the HD means that anytime Windows needs

>something from the CD it will go to the Win 98 folder on the HD for

>it instead. Only the Win 98 folder needs to be copied, not the

>entire CD. Install into C:\Windows.

>

>I suppose that's what you did.

>

>That's what I do and it works well.

>

>Regards,

>

>Bill Watt

>Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

>_____________________________________________________________

>.

>On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie

><CommandLineJunkie@discussions.microsoft.com> wrote:

>

>>Well, I suppose that's a place to start. I think it's a 24x, but may be

>>suffering from old age too. I might try copying the CD to a jump drive and

>>then see if it will load from the jump. If so, I guess that will prove the CD

>>drive to be the problem. Thanks for the suggestions.

>>

>>"Gary S. Terhune" wrote:

>>

>>> Now THAT makes sense.

>>>

>>> --

>>> Gary S. Terhune

>>> MS-MVP Shell/User

>>> http://grystmill.com

>>>

>>> "Bill Watt" <bwatt@ptd.net> wrote in message

>>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

>>> >

>>> > Gary,

>>> >

>>> > I believe the CD drive may be too slow to un-compress the Cab files

>>> > during an install, so in that case it misses some files. As you say

>>> > copying usually works because the Cab files are simply copied.

>>> >

>>> > Regards,

>>> >

>>> > Bill Watt

>>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

>>> > ______________________________________________________________________

>>> >

>>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

>>> >

>>> >>Sounds to me like your CD drive is just too slow and/or dirty and that

>>> >>when

>>> >>setup tries to read the file(s) from the CD, it fails to read the file(s)

>>> >>before timing out and throwing the error, but when it reads them from the

>>> >>HD, no problem. I see that a lot. I don't know why the files can be read

>>> >>to

>>> >>HD successfully if they can't be read fast enough for setup, but when

>>> >>simply

>>> >>copying files Explorer seems to be more insistent about getting the file,

>>> >>maybe it has more tricks.

>>> >>

>>> >>--

>>> >>Gary S. Terhune

>>> >>MS-MVP Shell/User

>>> >>http://grystmill.com

>>> >>

>>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

>>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

>>> >>> When I try to install certain software (games) from a CD, I get a

>>> >>> message

>>> >>> saying some installation support files are missing. If I copy the entire

>>> >>> CD

>>> >>> to a new folder on the hard drive and install from there, it works fine.

>>> >>> Anyone know what files are missing? Thanks.

>>> >

>>>

July 6, 2008

Re: Missing support files

You can leave out the sub-folders, too. All you need are the files.

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

"Bill Watt" <nobwatt@ptd.net> wrote in message

news:odb074d95bmtvcqeoe8aeuoionjb0igkdf@4ax.com...

>

> Copying the Win 98 folder on the CD to a Win 98 folder on the HD and

> then installing from the HD means that anytime Windows needs

> something from the CD it will go to the Win 98 folder on the HD for

> it instead. Only the Win 98 folder needs to be copied, not the

> entire CD. Install into C:\Windows.

>

> I suppose that's what you did.

>

> That's what I do and it works well.

>

> Regards,

>

> Bill Watt

> Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

> _____________________________________________________________

> .

> On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie

> <CommandLineJunkie@discussions.microsoft.com> wrote:

>

>>Well, I suppose that's a place to start. I think it's a 24x, but may be

>>suffering from old age too. I might try copying the CD to a jump drive and

>>then see if it will load from the jump. If so, I guess that will prove the

>>CD

>>drive to be the problem. Thanks for the suggestions.

>>

>>"Gary S. Terhune" wrote:

>>

>>> Now THAT makes sense.

>>>

>>> --

>>> Gary S. Terhune

>>> MS-MVP Shell/User

>>> http://grystmill.com

>>>

>>> "Bill Watt" <bwatt@ptd.net> wrote in message

>>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

>>> >

>>> > Gary,

>>> >

>>> > I believe the CD drive may be too slow to un-compress the Cab files

>>> > during an install, so in that case it misses some files. As you say

>>> > copying usually works because the Cab files are simply copied.

>>> >

>>> > Regards,

>>> >

>>> > Bill Watt

>>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

>>> > ______________________________________________________________________

>>> >

>>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

>>> >

>>> >>Sounds to me like your CD drive is just too slow and/or dirty and that

>>> >>when

>>> >>setup tries to read the file(s) from the CD, it fails to read the

>>> >>file(s)

>>> >>before timing out and throwing the error, but when it reads them from

>>> >>the

>>> >>HD, no problem. I see that a lot. I don't know why the files can be

>>> >>read

>>> >>to

>>> >>HD successfully if they can't be read fast enough for setup, but when

>>> >>simply

>>> >>copying files Explorer seems to be more insistent about getting the

>>> >>file,

>>> >>maybe it has more tricks.

>>> >>

>>> >>--

>>> >>Gary S. Terhune

>>> >>MS-MVP Shell/User

>>> >>http://grystmill.com

>>> >>

>>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com>

>>> >>wrote in

>>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

>>> >>> When I try to install certain software (games) from a CD, I get a

>>> >>> message

>>> >>> saying some installation support files are missing. If I copy the

>>> >>> entire

>>> >>> CD

>>> >>> to a new folder on the hard drive and install from there, it works

>>> >>> fine.

>>> >>> Anyone know what files are missing? Thanks.

>>> >

>>>

>

July 12, 2008

Re: Missing support files

Here's where I am.....I copied the CD to a flash drive. I can load the

program from the flash drive, so assume you are correct in thinking the CD

drive is faulty. I ran a Nero speed test on the drive (24x) and it comes up

at about 10x. I also ran the test on another machine and it came up slower,

but I can load the CD on it. Before I buy another drive (unfortunately not a

standard size, Dell SFF) I am wondering if this is related to spin-up speed

rather than running speed? Any opinion on that? Thanks..

"Gary S. Terhune" wrote:

> You can leave out the sub-folders, too. All you need are the files.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://grystmill.com

>

> "Bill Watt" <nobwatt@ptd.net> wrote in message

> news:odb074d95bmtvcqeoe8aeuoionjb0igkdf@4ax.com...

> >

> > Copying the Win 98 folder on the CD to a Win 98 folder on the HD and

> > then installing from the HD means that anytime Windows needs

> > something from the CD it will go to the Win 98 folder on the HD for

> > it instead. Only the Win 98 folder needs to be copied, not the

> > entire CD. Install into C:\Windows.

> >

> > I suppose that's what you did.

> >

> > That's what I do and it works well.

> >

> > Regards,

> >

> > Bill Watt

> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

> > _____________________________________________________________

> > .

> > On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie

> > <CommandLineJunkie@discussions.microsoft.com> wrote:

> >

> >>Well, I suppose that's a place to start. I think it's a 24x, but may be

> >>suffering from old age too. I might try copying the CD to a jump drive and

> >>then see if it will load from the jump. If so, I guess that will prove the

> >>CD

> >>drive to be the problem. Thanks for the suggestions.

> >>

> >>"Gary S. Terhune" wrote:

> >>

> >>> Now THAT makes sense.

> >>>

> >>> --

> >>> Gary S. Terhune

> >>> MS-MVP Shell/User

> >>> http://grystmill.com

> >>>

> >>> "Bill Watt" <bwatt@ptd.net> wrote in message

> >>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

> >>> >

> >>> > Gary,

> >>> >

> >>> > I believe the CD drive may be too slow to un-compress the Cab files

> >>> > during an install, so in that case it misses some files. As you say

> >>> > copying usually works because the Cab files are simply copied.

> >>> >

> >>> > Regards,

> >>> >

> >>> > Bill Watt

> >>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

> >>> > ______________________________________________________________________

> >>> >

> >>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

> >>> >

> >>> >>Sounds to me like your CD drive is just too slow and/or dirty and that

> >>> >>when

> >>> >>setup tries to read the file(s) from the CD, it fails to read the

> >>> >>file(s)

> >>> >>before timing out and throwing the error, but when it reads them from

> >>> >>the

> >>> >>HD, no problem. I see that a lot. I don't know why the files can be

> >>> >>read

> >>> >>to

> >>> >>HD successfully if they can't be read fast enough for setup, but when

> >>> >>simply

> >>> >>copying files Explorer seems to be more insistent about getting the

> >>> >>file,

> >>> >>maybe it has more tricks.

> >>> >>

> >>> >>--

> >>> >>Gary S. Terhune

> >>> >>MS-MVP Shell/User

> >>> >>http://grystmill.com

> >>> >>

> >>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com>

> >>> >>wrote in

> >>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

> >>> >>> When I try to install certain software (games) from a CD, I get a

> >>> >>> message

> >>> >>> saying some installation support files are missing. If I copy the

> >>> >>> entire

> >>> >>> CD

> >>> >>> to a new folder on the hard drive and install from there, it works

> >>> >>> fine.

> >>> >>> Anyone know what files are missing? Thanks.

> >>> >

> >>>

> >

>

July 12, 2008

Re: Missing support files

You've already received all the opinions I'm qualified to express on the

subject.

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in

message news:241EAC71-272F-413E-9A09-5CAFF587F9DF@microsoft.com...

> Here's where I am.....I copied the CD to a flash drive. I can load the

> program from the flash drive, so assume you are correct in thinking the CD

> drive is faulty. I ran a Nero speed test on the drive (24x) and it comes

> up

> at about 10x. I also ran the test on another machine and it came up

> slower,

> but I can load the CD on it. Before I buy another drive (unfortunately not

> a

> standard size, Dell SFF) I am wondering if this is related to spin-up

> speed

> rather than running speed? Any opinion on that? Thanks..

>

> "Gary S. Terhune" wrote:

>

>> You can leave out the sub-folders, too. All you need are the files.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>> http://grystmill.com

>>

>> "Bill Watt" <nobwatt@ptd.net> wrote in message

>> news:odb074d95bmtvcqeoe8aeuoionjb0igkdf@4ax.com...

>> >

>> > Copying the Win 98 folder on the CD to a Win 98 folder on the HD and

>> > then installing from the HD means that anytime Windows needs

>> > something from the CD it will go to the Win 98 folder on the HD for

>> > it instead. Only the Win 98 folder needs to be copied, not the

>> > entire CD. Install into C:\Windows.

>> >

>> > I suppose that's what you did.

>> >

>> > That's what I do and it works well.

>> >

>> > Regards,

>> >

>> > Bill Watt

>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/

>> > _____________________________________________________________

>> > .

>> > On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie

>> > <CommandLineJunkie@discussions.microsoft.com> wrote:

>> >

>> >>Well, I suppose that's a place to start. I think it's a 24x, but may be

>> >>suffering from old age too. I might try copying the CD to a jump drive

>> >>and

>> >>then see if it will load from the jump. If so, I guess that will prove

>> >>the

>> >>CD

>> >>drive to be the problem. Thanks for the suggestions.

>> >>

>> >>"Gary S. Terhune" wrote:

>> >>

>> >>> Now THAT makes sense.

>> >>>

>> >>> --

>> >>> Gary S. Terhune

>> >>> MS-MVP Shell/User

>> >>> http://grystmill.com

>> >>>

>> >>> "Bill Watt" <bwatt@ptd.net> wrote in message

>> >>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com...

>> >>> >

>> >>> > Gary,

>> >>> >

>> >>> > I believe the CD drive may be too slow to un-compress the Cab files

>> >>> > during an install, so in that case it misses some files. As you say

>> >>> > copying usually works because the Cab files are simply copied.

>> >>> >

>> >>> > Regards,

>> >>> >

>> >>> > Bill Watt

>> >>> > Win98 Computer Help & Other Information

>> >>> > http://home.ptd.net/~bwatt/

>> >>> > ______________________________________________________________________

>> >>> >

>> >>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote:

>> >>> >

>> >>> >>Sounds to me like your CD drive is just too slow and/or dirty and

>> >>> >>that

>> >>> >>when

>> >>> >>setup tries to read the file(s) from the CD, it fails to read the

>> >>> >>file(s)

>> >>> >>before timing out and throwing the error, but when it reads them

>> >>> >>from

>> >>> >>the

>> >>> >>HD, no problem. I see that a lot. I don't know why the files can be

>> >>> >>read

>> >>> >>to

>> >>> >>HD successfully if they can't be read fast enough for setup, but

>> >>> >>when

>> >>> >>simply

>> >>> >>copying files Explorer seems to be more insistent about getting the

>> >>> >>file,

>> >>> >>maybe it has more tricks.

>> >>> >>

>> >>> >>--

>> >>> >>Gary S. Terhune

>> >>> >>MS-MVP Shell/User

>> >>> >>http://grystmill.com

>> >>> >>

>> >>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com>

>> >>> >>wrote in

>> >>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com...

>> >>> >>> When I try to install certain software (games) from a CD, I get a

>> >>> >>> message

>> >>> >>> saying some installation support files are missing. If I copy the

>> >>> >>> entire

>> >>> >>> CD

>> >>> >>> to a new folder on the hard drive and install from there, it

>> >>> >>> works

>> >>> >>> fine.

>> >>> >>> Anyone know what files are missing? Thanks.

>> >>> >

>> >>>

>> >

>>

July 16, 2008

Re: Missing support files

On Sat, 12 Jul 2008 11:30:00 -0700, CommandLineJunkie

<CommandLineJunkie@discussions.microsoft.com> put finger to keyboard

and composed:

>Here's where I am.....I copied the CD to a flash drive. I can load the

>program from the flash drive, so assume you are correct in thinking the CD

>drive is faulty. I ran a Nero speed test on the drive (24x) and it comes up

>at about 10x. I also ran the test on another machine and it came up slower,

>but I can load the CD on it. Before I buy another drive (unfortunately not a

>standard size, Dell SFF) I am wondering if this is related to spin-up speed

>rather than running speed? Any opinion on that? Thanks..

I'd copy all the files to your HD once again and time the transfer.

Then calculate your system's transfer rate in KB/s and divide by 150

KB/s. This should give you an average speed rating. A speed of 10X

would be about 1.5 MB/s. Depending on the age of your hardware, this

may reflect the limits of your motherboard's IDE controller rather

than your CDROM drive.

- Franc Zabkar

--

Please remove one 'i' from my address when replying by email.

July 16, 2008

Re: Missing support files

In addition to the others:

It may also relate to the buffer memory installed ON the CDROM drive. The

issue normally crops up when burning a disk, but is also found when

copying/installing, i.e., CD intensive usage. A minor "fluctuation" in DMA,

CPU, system memory and/or other during the process and the drive may seem to

or actually fail during the activity.

CDROM caching software and settings were the "one time" suggested solution.

--

MEB

http://peoplescounsel.orgfree.com

--

_________

"Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message

news:hdbr741k9gqftvaf0tvk4jvkel3eckmkc3@4ax.com...

| On Sat, 12 Jul 2008 11:30:00 -0700, CommandLineJunkie

| <CommandLineJunkie@discussions.microsoft.com> put finger to keyboard

| and composed:

|

| >Here's where I am.....I copied the CD to a flash drive. I can load the

| >program from the flash drive, so assume you are correct in thinking the

CD

| >drive is faulty. I ran a Nero speed test on the drive (24x) and it comes

up

| >at about 10x. I also ran the test on another machine and it came up

slower,

| >but I can load the CD on it. Before I buy another drive (unfortunately

not a

| >standard size, Dell SFF) I am wondering if this is related to spin-up

speed

| >rather than running speed? Any opinion on that? Thanks..

|

| I'd copy all the files to your HD once again and time the transfer.

| Then calculate your system's transfer rate in KB/s and divide by 150

| KB/s. This should give you an average speed rating. A speed of 10X

| would be about 1.5 MB/s. Depending on the age of your hardware, this

| may reflect the limits of your motherboard's IDE controller rather

| than your CDROM drive.

|

| - Franc Zabkar

| --

| Please remove one 'i' from my address when replying by email.

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