Guest CommandLineJunkie Posted July 4, 2008 Posted July 4, 2008 When I try to install certain software (games) from a CD, I get a message saying some installation support files are missing. If I copy the entire CD to a new folder on the hard drive and install from there, it works fine. Anyone know what files are missing? Thanks..
Guest Gary S. Terhune Posted July 4, 2008 Posted July 4, 2008 Re: Missing support files Sounds to me like your CD drive is just too slow and/or dirty and that when setup tries to read the file(s) from the CD, it fails to read the file(s) before timing out and throwing the error, but when it reads them from the HD, no problem. I see that a lot. I don't know why the files can be read to HD successfully if they can't be read fast enough for setup, but when simply copying files Explorer seems to be more insistent about getting the file, maybe it has more tricks. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... > When I try to install certain software (games) from a CD, I get a message > saying some installation support files are missing. If I copy the entire > CD > to a new folder on the hard drive and install from there, it works fine. > Anyone know what files are missing? Thanks..
Guest Bill Watt Posted July 4, 2008 Posted July 4, 2008 Re: Missing support files Gary, I believe the CD drive may be too slow to un-compress the Cab files during an install, so in that case it misses some files. As you say copying usually works because the Cab files are simply copied. Regards, Bill Watt Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ ______________________________________________________________________ On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: >Sounds to me like your CD drive is just too slow and/or dirty and that when >setup tries to read the file(s) from the CD, it fails to read the file(s) >before timing out and throwing the error, but when it reads them from the >HD, no problem. I see that a lot. I don't know why the files can be read to >HD successfully if they can't be read fast enough for setup, but when simply >copying files Explorer seems to be more insistent about getting the file, >maybe it has more tricks. > >-- >Gary S. Terhune >MS-MVP Shell/User >http://grystmill.com > >"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in >message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... >> When I try to install certain software (games) from a CD, I get a message >> saying some installation support files are missing. If I copy the entire >> CD >> to a new folder on the hard drive and install from there, it works fine. >> Anyone know what files are missing? Thanks.
Guest Gary S. Terhune Posted July 4, 2008 Posted July 4, 2008 Re: Missing support files Now THAT makes sense. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "Bill Watt" <bwatt@ptd.net> wrote in message news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... > > Gary, > > I believe the CD drive may be too slow to un-compress the Cab files > during an install, so in that case it misses some files. As you say > copying usually works because the Cab files are simply copied. > > Regards, > > Bill Watt > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ > ______________________________________________________________________ > > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: > >>Sounds to me like your CD drive is just too slow and/or dirty and that >>when >>setup tries to read the file(s) from the CD, it fails to read the file(s) >>before timing out and throwing the error, but when it reads them from the >>HD, no problem. I see that a lot. I don't know why the files can be read >>to >>HD successfully if they can't be read fast enough for setup, but when >>simply >>copying files Explorer seems to be more insistent about getting the file, >>maybe it has more tricks. >> >>-- >>Gary S. Terhune >>MS-MVP Shell/User >>http://grystmill.com >> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... >>> When I try to install certain software (games) from a CD, I get a >>> message >>> saying some installation support files are missing. If I copy the entire >>> CD >>> to a new folder on the hard drive and install from there, it works fine. >>> Anyone know what files are missing? Thanks. >
Guest CommandLineJunkie Posted July 4, 2008 Posted July 4, 2008 Re: Missing support files Well, I suppose that's a place to start. I think it's a 24x, but may be suffering from old age too. I might try copying the CD to a jump drive and then see if it will load from the jump. If so, I guess that will prove the CD drive to be the problem. Thanks for the suggestions. "Gary S. Terhune" wrote: > Now THAT makes sense. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://grystmill.com > > "Bill Watt" <bwatt@ptd.net> wrote in message > news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... > > > > Gary, > > > > I believe the CD drive may be too slow to un-compress the Cab files > > during an install, so in that case it misses some files. As you say > > copying usually works because the Cab files are simply copied. > > > > Regards, > > > > Bill Watt > > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ > > ______________________________________________________________________ > > > > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: > > > >>Sounds to me like your CD drive is just too slow and/or dirty and that > >>when > >>setup tries to read the file(s) from the CD, it fails to read the file(s) > >>before timing out and throwing the error, but when it reads them from the > >>HD, no problem. I see that a lot. I don't know why the files can be read > >>to > >>HD successfully if they can't be read fast enough for setup, but when > >>simply > >>copying files Explorer seems to be more insistent about getting the file, > >>maybe it has more tricks. > >> > >>-- > >>Gary S. Terhune > >>MS-MVP Shell/User > >>http://grystmill.com > >> > >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in > >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... > >>> When I try to install certain software (games) from a CD, I get a > >>> message > >>> saying some installation support files are missing. If I copy the entire > >>> CD > >>> to a new folder on the hard drive and install from there, it works fine. > >>> Anyone know what files are missing? Thanks. > > > > >
Guest Bill Watt Posted July 6, 2008 Posted July 6, 2008 Re: Missing support files Copying the Win 98 folder on the CD to a Win 98 folder on the HD and then installing from the HD means that anytime Windows needs something from the CD it will go to the Win 98 folder on the HD for it instead. Only the Win 98 folder needs to be copied, not the entire CD. Install into C:\Windows. I suppose that's what you did. That's what I do and it works well. Regards, Bill Watt Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ _____________________________________________________________ .. On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie <CommandLineJunkie@discussions.microsoft.com> wrote: >Well, I suppose that's a place to start. I think it's a 24x, but may be >suffering from old age too. I might try copying the CD to a jump drive and >then see if it will load from the jump. If so, I guess that will prove the CD >drive to be the problem. Thanks for the suggestions. > >"Gary S. Terhune" wrote: > >> Now THAT makes sense. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://grystmill.com >> >> "Bill Watt" <bwatt@ptd.net> wrote in message >> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... >> > >> > Gary, >> > >> > I believe the CD drive may be too slow to un-compress the Cab files >> > during an install, so in that case it misses some files. As you say >> > copying usually works because the Cab files are simply copied. >> > >> > Regards, >> > >> > Bill Watt >> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ >> > ______________________________________________________________________ >> > >> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: >> > >> >>Sounds to me like your CD drive is just too slow and/or dirty and that >> >>when >> >>setup tries to read the file(s) from the CD, it fails to read the file(s) >> >>before timing out and throwing the error, but when it reads them from the >> >>HD, no problem. I see that a lot. I don't know why the files can be read >> >>to >> >>HD successfully if they can't be read fast enough for setup, but when >> >>simply >> >>copying files Explorer seems to be more insistent about getting the file, >> >>maybe it has more tricks. >> >> >> >>-- >> >>Gary S. Terhune >> >>MS-MVP Shell/User >> >>http://grystmill.com >> >> >> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in >> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... >> >>> When I try to install certain software (games) from a CD, I get a >> >>> message >> >>> saying some installation support files are missing. If I copy the entire >> >>> CD >> >>> to a new folder on the hard drive and install from there, it works fine. >> >>> Anyone know what files are missing? Thanks. >> > >> >> >>
Guest Bill Watt Posted July 6, 2008 Posted July 6, 2008 Re: Missing support files Disregard my post, you were referring to games not the OS. :-( However the same principle usually applies. Regards, Bill Watt _________________________________________________________ On Sat, 05 Jul 2008 22:40:38 -0400, Bill Watt <nobwatt@ptd.net> wrote: > >Copying the Win 98 folder on the CD to a Win 98 folder on the HD and >then installing from the HD means that anytime Windows needs >something from the CD it will go to the Win 98 folder on the HD for >it instead. Only the Win 98 folder needs to be copied, not the >entire CD. Install into C:\Windows. > >I suppose that's what you did. > >That's what I do and it works well. > >Regards, > >Bill Watt >Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ >_____________________________________________________________ >. >On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie ><CommandLineJunkie@discussions.microsoft.com> wrote: > >>Well, I suppose that's a place to start. I think it's a 24x, but may be >>suffering from old age too. I might try copying the CD to a jump drive and >>then see if it will load from the jump. If so, I guess that will prove the CD >>drive to be the problem. Thanks for the suggestions. >> >>"Gary S. Terhune" wrote: >> >>> Now THAT makes sense. >>> >>> -- >>> Gary S. Terhune >>> MS-MVP Shell/User >>> http://grystmill.com >>> >>> "Bill Watt" <bwatt@ptd.net> wrote in message >>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... >>> > >>> > Gary, >>> > >>> > I believe the CD drive may be too slow to un-compress the Cab files >>> > during an install, so in that case it misses some files. As you say >>> > copying usually works because the Cab files are simply copied. >>> > >>> > Regards, >>> > >>> > Bill Watt >>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ >>> > ______________________________________________________________________ >>> > >>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: >>> > >>> >>Sounds to me like your CD drive is just too slow and/or dirty and that >>> >>when >>> >>setup tries to read the file(s) from the CD, it fails to read the file(s) >>> >>before timing out and throwing the error, but when it reads them from the >>> >>HD, no problem. I see that a lot. I don't know why the files can be read >>> >>to >>> >>HD successfully if they can't be read fast enough for setup, but when >>> >>simply >>> >>copying files Explorer seems to be more insistent about getting the file, >>> >>maybe it has more tricks. >>> >> >>> >>-- >>> >>Gary S. Terhune >>> >>MS-MVP Shell/User >>> >>http://grystmill.com >>> >> >>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in >>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... >>> >>> When I try to install certain software (games) from a CD, I get a >>> >>> message >>> >>> saying some installation support files are missing. If I copy the entire >>> >>> CD >>> >>> to a new folder on the hard drive and install from there, it works fine. >>> >>> Anyone know what files are missing? Thanks. >>> > >>> >>> >>>
Guest Gary S. Terhune Posted July 6, 2008 Posted July 6, 2008 Re: Missing support files You can leave out the sub-folders, too. All you need are the files. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "Bill Watt" <nobwatt@ptd.net> wrote in message news:odb074d95bmtvcqeoe8aeuoionjb0igkdf@4ax.com... > > Copying the Win 98 folder on the CD to a Win 98 folder on the HD and > then installing from the HD means that anytime Windows needs > something from the CD it will go to the Win 98 folder on the HD for > it instead. Only the Win 98 folder needs to be copied, not the > entire CD. Install into C:\Windows. > > I suppose that's what you did. > > That's what I do and it works well. > > Regards, > > Bill Watt > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ > _____________________________________________________________ > . > On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie > <CommandLineJunkie@discussions.microsoft.com> wrote: > >>Well, I suppose that's a place to start. I think it's a 24x, but may be >>suffering from old age too. I might try copying the CD to a jump drive and >>then see if it will load from the jump. If so, I guess that will prove the >>CD >>drive to be the problem. Thanks for the suggestions. >> >>"Gary S. Terhune" wrote: >> >>> Now THAT makes sense. >>> >>> -- >>> Gary S. Terhune >>> MS-MVP Shell/User >>> http://grystmill.com >>> >>> "Bill Watt" <bwatt@ptd.net> wrote in message >>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... >>> > >>> > Gary, >>> > >>> > I believe the CD drive may be too slow to un-compress the Cab files >>> > during an install, so in that case it misses some files. As you say >>> > copying usually works because the Cab files are simply copied. >>> > >>> > Regards, >>> > >>> > Bill Watt >>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ >>> > ______________________________________________________________________ >>> > >>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: >>> > >>> >>Sounds to me like your CD drive is just too slow and/or dirty and that >>> >>when >>> >>setup tries to read the file(s) from the CD, it fails to read the >>> >>file(s) >>> >>before timing out and throwing the error, but when it reads them from >>> >>the >>> >>HD, no problem. I see that a lot. I don't know why the files can be >>> >>read >>> >>to >>> >>HD successfully if they can't be read fast enough for setup, but when >>> >>simply >>> >>copying files Explorer seems to be more insistent about getting the >>> >>file, >>> >>maybe it has more tricks. >>> >> >>> >>-- >>> >>Gary S. Terhune >>> >>MS-MVP Shell/User >>> >>http://grystmill.com >>> >> >>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> >>> >>wrote in >>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... >>> >>> When I try to install certain software (games) from a CD, I get a >>> >>> message >>> >>> saying some installation support files are missing. If I copy the >>> >>> entire >>> >>> CD >>> >>> to a new folder on the hard drive and install from there, it works >>> >>> fine. >>> >>> Anyone know what files are missing? Thanks. >>> > >>> >>> >>> >
Guest CommandLineJunkie Posted July 12, 2008 Posted July 12, 2008 Re: Missing support files Here's where I am.....I copied the CD to a flash drive. I can load the program from the flash drive, so assume you are correct in thinking the CD drive is faulty. I ran a Nero speed test on the drive (24x) and it comes up at about 10x. I also ran the test on another machine and it came up slower, but I can load the CD on it. Before I buy another drive (unfortunately not a standard size, Dell SFF) I am wondering if this is related to spin-up speed rather than running speed? Any opinion on that? Thanks.. "Gary S. Terhune" wrote: > You can leave out the sub-folders, too. All you need are the files. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://grystmill.com > > "Bill Watt" <nobwatt@ptd.net> wrote in message > news:odb074d95bmtvcqeoe8aeuoionjb0igkdf@4ax.com... > > > > Copying the Win 98 folder on the CD to a Win 98 folder on the HD and > > then installing from the HD means that anytime Windows needs > > something from the CD it will go to the Win 98 folder on the HD for > > it instead. Only the Win 98 folder needs to be copied, not the > > entire CD. Install into C:\Windows. > > > > I suppose that's what you did. > > > > That's what I do and it works well. > > > > Regards, > > > > Bill Watt > > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ > > _____________________________________________________________ > > . > > On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie > > <CommandLineJunkie@discussions.microsoft.com> wrote: > > > >>Well, I suppose that's a place to start. I think it's a 24x, but may be > >>suffering from old age too. I might try copying the CD to a jump drive and > >>then see if it will load from the jump. If so, I guess that will prove the > >>CD > >>drive to be the problem. Thanks for the suggestions. > >> > >>"Gary S. Terhune" wrote: > >> > >>> Now THAT makes sense. > >>> > >>> -- > >>> Gary S. Terhune > >>> MS-MVP Shell/User > >>> http://grystmill.com > >>> > >>> "Bill Watt" <bwatt@ptd.net> wrote in message > >>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... > >>> > > >>> > Gary, > >>> > > >>> > I believe the CD drive may be too slow to un-compress the Cab files > >>> > during an install, so in that case it misses some files. As you say > >>> > copying usually works because the Cab files are simply copied. > >>> > > >>> > Regards, > >>> > > >>> > Bill Watt > >>> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ > >>> > ______________________________________________________________________ > >>> > > >>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: > >>> > > >>> >>Sounds to me like your CD drive is just too slow and/or dirty and that > >>> >>when > >>> >>setup tries to read the file(s) from the CD, it fails to read the > >>> >>file(s) > >>> >>before timing out and throwing the error, but when it reads them from > >>> >>the > >>> >>HD, no problem. I see that a lot. I don't know why the files can be > >>> >>read > >>> >>to > >>> >>HD successfully if they can't be read fast enough for setup, but when > >>> >>simply > >>> >>copying files Explorer seems to be more insistent about getting the > >>> >>file, > >>> >>maybe it has more tricks. > >>> >> > >>> >>-- > >>> >>Gary S. Terhune > >>> >>MS-MVP Shell/User > >>> >>http://grystmill.com > >>> >> > >>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> > >>> >>wrote in > >>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... > >>> >>> When I try to install certain software (games) from a CD, I get a > >>> >>> message > >>> >>> saying some installation support files are missing. If I copy the > >>> >>> entire > >>> >>> CD > >>> >>> to a new folder on the hard drive and install from there, it works > >>> >>> fine. > >>> >>> Anyone know what files are missing? Thanks. > >>> > > >>> > >>> > >>> > > > > >
Guest Gary S. Terhune Posted July 12, 2008 Posted July 12, 2008 Re: Missing support files You've already received all the opinions I'm qualified to express on the subject. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> wrote in message news:241EAC71-272F-413E-9A09-5CAFF587F9DF@microsoft.com... > Here's where I am.....I copied the CD to a flash drive. I can load the > program from the flash drive, so assume you are correct in thinking the CD > drive is faulty. I ran a Nero speed test on the drive (24x) and it comes > up > at about 10x. I also ran the test on another machine and it came up > slower, > but I can load the CD on it. Before I buy another drive (unfortunately not > a > standard size, Dell SFF) I am wondering if this is related to spin-up > speed > rather than running speed? Any opinion on that? Thanks.. > > "Gary S. Terhune" wrote: > >> You can leave out the sub-folders, too. All you need are the files. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://grystmill.com >> >> "Bill Watt" <nobwatt@ptd.net> wrote in message >> news:odb074d95bmtvcqeoe8aeuoionjb0igkdf@4ax.com... >> > >> > Copying the Win 98 folder on the CD to a Win 98 folder on the HD and >> > then installing from the HD means that anytime Windows needs >> > something from the CD it will go to the Win 98 folder on the HD for >> > it instead. Only the Win 98 folder needs to be copied, not the >> > entire CD. Install into C:\Windows. >> > >> > I suppose that's what you did. >> > >> > That's what I do and it works well. >> > >> > Regards, >> > >> > Bill Watt >> > Win98 Computer Help & Other Information http://home.ptd.net/~bwatt/ >> > _____________________________________________________________ >> > . >> > On Fri, 4 Jul 2008 15:15:00 -0700, CommandLineJunkie >> > <CommandLineJunkie@discussions.microsoft.com> wrote: >> > >> >>Well, I suppose that's a place to start. I think it's a 24x, but may be >> >>suffering from old age too. I might try copying the CD to a jump drive >> >>and >> >>then see if it will load from the jump. If so, I guess that will prove >> >>the >> >>CD >> >>drive to be the problem. Thanks for the suggestions. >> >> >> >>"Gary S. Terhune" wrote: >> >> >> >>> Now THAT makes sense. >> >>> >> >>> -- >> >>> Gary S. Terhune >> >>> MS-MVP Shell/User >> >>> http://grystmill.com >> >>> >> >>> "Bill Watt" <bwatt@ptd.net> wrote in message >> >>> news:ns0r64p2sq4i4ruocgqdo8vk9u6uf3cqt4@4ax.com... >> >>> > >> >>> > Gary, >> >>> > >> >>> > I believe the CD drive may be too slow to un-compress the Cab files >> >>> > during an install, so in that case it misses some files. As you say >> >>> > copying usually works because the Cab files are simply copied. >> >>> > >> >>> > Regards, >> >>> > >> >>> > Bill Watt >> >>> > Win98 Computer Help & Other Information >> >>> > http://home.ptd.net/~bwatt/ >> >>> > ______________________________________________________________________ >> >>> > >> >>> > On Thou, 3 Jul 2008 18:34:54 -0700, "Gary S. Terhune" <none> wrote: >> >>> > >> >>> >>Sounds to me like your CD drive is just too slow and/or dirty and >> >>> >>that >> >>> >>when >> >>> >>setup tries to read the file(s) from the CD, it fails to read the >> >>> >>file(s) >> >>> >>before timing out and throwing the error, but when it reads them >> >>> >>from >> >>> >>the >> >>> >>HD, no problem. I see that a lot. I don't know why the files can be >> >>> >>read >> >>> >>to >> >>> >>HD successfully if they can't be read fast enough for setup, but >> >>> >>when >> >>> >>simply >> >>> >>copying files Explorer seems to be more insistent about getting the >> >>> >>file, >> >>> >>maybe it has more tricks. >> >>> >> >> >>> >>-- >> >>> >>Gary S. Terhune >> >>> >>MS-MVP Shell/User >> >>> >>http://grystmill.com >> >>> >> >> >>> >>"CommandLineJunkie" <CommandLineJunkie@discussions.microsoft.com> >> >>> >>wrote in >> >>> >>message news:F5AB4E93-1944-4647-A456-1A99719F4483@microsoft.com... >> >>> >>> When I try to install certain software (games) from a CD, I get a >> >>> >>> message >> >>> >>> saying some installation support files are missing. If I copy the >> >>> >>> entire >> >>> >>> CD >> >>> >>> to a new folder on the hard drive and install from there, it >> >>> >>> works >> >>> >>> fine. >> >>> >>> Anyone know what files are missing? Thanks. >> >>> > >> >>> >> >>> >> >>> >> > >> >> >>
Guest Franc Zabkar Posted July 16, 2008 Posted July 16, 2008 Re: Missing support files On Sat, 12 Jul 2008 11:30:00 -0700, CommandLineJunkie <CommandLineJunkie@discussions.microsoft.com> put finger to keyboard and composed: >Here's where I am.....I copied the CD to a flash drive. I can load the >program from the flash drive, so assume you are correct in thinking the CD >drive is faulty. I ran a Nero speed test on the drive (24x) and it comes up >at about 10x. I also ran the test on another machine and it came up slower, >but I can load the CD on it. Before I buy another drive (unfortunately not a >standard size, Dell SFF) I am wondering if this is related to spin-up speed >rather than running speed? Any opinion on that? Thanks.. I'd copy all the files to your HD once again and time the transfer. Then calculate your system's transfer rate in KB/s and divide by 150 KB/s. This should give you an average speed rating. A speed of 10X would be about 1.5 MB/s. Depending on the age of your hardware, this may reflect the limits of your motherboard's IDE controller rather than your CDROM drive. - Franc Zabkar -- Please remove one 'i' from my address when replying by email.
Guest MEB Posted July 16, 2008 Posted July 16, 2008 Re: Missing support files In addition to the others: It may also relate to the buffer memory installed ON the CDROM drive. The issue normally crops up when burning a disk, but is also found when copying/installing, i.e., CD intensive usage. A minor "fluctuation" in DMA, CPU, system memory and/or other during the process and the drive may seem to or actually fail during the activity. CDROM caching software and settings were the "one time" suggested solution. -- MEB http://peoplescounsel.orgfree.com -- _________ "Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message news:hdbr741k9gqftvaf0tvk4jvkel3eckmkc3@4ax.com... | On Sat, 12 Jul 2008 11:30:00 -0700, CommandLineJunkie | <CommandLineJunkie@discussions.microsoft.com> put finger to keyboard | and composed: | | >Here's where I am.....I copied the CD to a flash drive. I can load the | >program from the flash drive, so assume you are correct in thinking the CD | >drive is faulty. I ran a Nero speed test on the drive (24x) and it comes up | >at about 10x. I also ran the test on another machine and it came up slower, | >but I can load the CD on it. Before I buy another drive (unfortunately not a | >standard size, Dell SFF) I am wondering if this is related to spin-up speed | >rather than running speed? Any opinion on that? Thanks.. | | I'd copy all the files to your HD once again and time the transfer. | Then calculate your system's transfer rate in KB/s and divide by 150 | KB/s. This should give you an average speed rating. A speed of 10X | would be about 1.5 MB/s. Depending on the age of your hardware, this | may reflect the limits of your motherboard's IDE controller rather | than your CDROM drive. | | - Franc Zabkar | -- | Please remove one 'i' from my address when replying by email.
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