Windows XP Pro Sp3 won't shut down

[Guest DonR]

This dell system is just out of the box and upgraded from SP2 to SP3 with

users set up. When you log in as a user name it will not shut down or logoff

without holding in the power button unless you are in safe mode. When you

log in as the Administrator it will shut down or log off normally.

 

Any thoughts.

 

Don

Thanks for your time.

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[Guest Allan]

Re: Windows XP Pro Sp3 won't shut down

 

 

"DonR" <DonR@discussions.microsoft.com> wrote in message

news:7FB9F17F-E717-475F-9EED-16344DC850AA@microsoft.com...

> This dell system is just out of the box and upgraded from SP2 to SP3 with

> users set up. When you log in as a user name it will not shut down or

> logoff

> without holding in the power button unless you are in safe mode. When you

> log in as the Administrator it will shut down or log off normally.

>

Look in the Event Viewer for hung applications or even faulty drivers. Check

the Dell website for driver updates or for known problems. They preinstall

many extra programs that you may not need. Also check your security software

settings if they have changed lately. Is it a laptop or a desktop? If there

are hardware devices that you are not even using you might consider

disabling them.

 

--

Allan