emgooner Posted July 13, 2011 Posted July 13, 2011 My Local Area Connection is not working, and it says on my laptop that I am connected to the internet but when I click on the browser the only thing that comes up is ''Internet Explorer Cannot Display the Webpage'' I was informed by people that I should get a Network Adapter Card, and on certain settings I checked on my laptop it says I need to install and enable a network adapter card. could anyone inform me whether this could help solve my connection problem, as I have tried everything else. Also help point me into the right direction of where I can buy them. Many Thanks. Quote
KenB Posted July 14, 2011 Posted July 14, 2011 Hi and welcome to ExTS A few questions come to mind. I was informed by people that I should get a Network Adapter Card If you don't mind me asking - which people? Computer techs / other forum ?? ======================= Has this machine ever connected to the internet? ======================= Are you connecting via a router? ======================= Are you connecting wirelessly or by wired ( ethernet ) cable to a router ? ======================= Most laptops have a wireless adapter. Do you see a monitor icon in the bottom right of your screen ? ======================= There may be a switch to enable/disable wireless. ( sometimes on the front or side of the machine sometimes at the back of the keyboard. Is there and is it on? ======================= Start > in the Run Box type ......devmgmt.msc.......ENTER Click the + next to Network Adapters Please let us know what is listed. Also - are there any yellow exclamation marks or red Xs ? ===================== What is the make and model number of your laptop ? ===================== Please ensure that you answer all of the above in your next post. Just for information: Laptops tend to have the network adapters inbuilt onto the motherboard. They are rarely a card. You can get USB wireless network adapters Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
emgooner Posted July 15, 2011 Author Posted July 15, 2011 Has this machine ever connected to the internet? Yes it used to, but for the last 3 months it won't connect. ======================= Are you connecting via a router? yeah I am connecting to a wireless router. ======================= Are you connecting wirelessly or by wired ( ethernet ) cable to a router ? I was connecting to a wireless, but on the device manager and under 'Network Adapters' it says Ethernet controller.?? ======================= Most laptops have a wireless adapter. Do you see a monitor icon in the bottom right of your screen ?yes I do. ======================= There may be a switch to enable/disable wireless. ( sometimes on the front or side of the machine sometimes at the back of the keyboard. Is there and is it on? yes it is on. ======================= Start > in the Run Box type ......devmgmt.msc.......ENTER Click the + next to Network Adapters Please let us know what is listed. LAN-Express AS IEEE 802.11g PCI-E Adapter Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller Also - are there any yellow exclamation marks or red Xs ? There is a red X going from the wireless connection to the internet earth symbol on the Network and Sharing Centre ===================== What is the make and model number of your laptop Sony Vaio VGN-NR21J Quote
emgooner Posted July 15, 2011 Author Posted July 15, 2011 There is also a red X on the Local Area Connection?? Quote
KenB Posted July 15, 2011 Posted July 15, 2011 Hi thanks for all of that information - it helps a lot. We will try a couple of things at a time. 1. Right click on the monitor symbol. There should be an option to "Repair" - try this. Let me know what it says if the repair fails. 2. Right click on the monitor symbol. There should be an option to "Connect to a Network" Can you see your network listed? If so click on it and attempt to connect. You will need the network key if it is security enabled network. The drivers for your machine are here: (if we need them) http://support.vaio.sony.eu/computing/vaio/downloads/updates/index.aspx?m=VGN-NR21J/S&l=en_GB LAN-Express AS IEEE 802.11g PCI-E Adapter - this is your wireless adapter The other is your Ethernet adapter. If there are no yellow exclamation marks or red Xs next to these the drivers should be OK. If you have tried both cable and wireless then it is unlikely to be a card issue as they are 2 different cards. You have tried both ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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