Error while Shutting down

[Guest Rishi]

Hi, all. I am getting an error while shutting down, which states like

this

" The instruction at 0x02801010 referenced memory at 0x02801010. The

memory could not be "written"

Click on OK to terminate the program.

Click on Cancle to debug the Program."

The error points out to the explorer.exe.

 

Clicking on OK shuts down the computer.

Please help me to resolve the issue. Thanks in advance.

[Guest ToddAndMargo]

Re: Error while Shutting down

 

Rishi wrote:

> Hi, all. I am getting an error while shutting down, which states like

> this

> " The instruction at 0x02801010 referenced memory at 0x02801010. The

> memory could not be "written"

> Click on OK to terminate the program.

> Click on Cancle to debug the Program."

> The error points out to the explorer.exe.

>

> Clicking on OK shuts down the computer.

> Please help me to resolve the issue. Thanks in advance.

 

It means one of your programs has gone walk about when it shuts down.

 

Some things to try:

 

1) When you restart everything, if nothing is hurt, just ignore it.

 

2) boot into "safe" mode and see if the problems

recurs. If it does, it is probably a corrupted Windows

component. Try installing service pack 3. It may

overwrite the corrupted component

 

3) go into "msconfig" and go into "diagnostic startup".

If it works, go back into msconfig and select selective startup.

The idea is to divide and conquer until you isolate the

guy. If it does not work, see step 2 and step 4

 

4) worst case, do an "in place" reinstall of XP.

 

 

 

 

I'd install service pack 3 first; then just ignore it

 

HTH,

-T

[Guest Rishi]

Re: Error while Shutting down

 

Problem prersists even after the updation to sp3. Should i reinstall a

fresh XP? Just for the sake of my curiosity, what could be the reason

for the error to raise while shutting down? A corrupted explorer.exe

file or anything else?

[Guest ToddAndMargo]

Re: Error while Shutting down

 

Rishi wrote:

> Problem prersists even after the updation to sp3. Should i reinstall a

> fresh XP? Just for the sake of my curiosity, what could be the reason

> for the error to raise while shutting down? A corrupted explorer.exe

> file or anything else?

>

 

explorer.exe get replaced with sp3, so probably not that.

 

Does the problem persist in safe mode?

 

Before doing an in place reinstall, ask yourself

if it is really worth the trouble. In place reinstall

can sometimes go badly.

[Guest ToddAndMargo]

Re: Error while Shutting down

 

ToddAndMargo wrote:

> Rishi wrote:

>> Problem prersists even after the updation to sp3. Should i reinstall a

>> fresh XP? Just for the sake of my curiosity, what could be the reason

>> for the error to raise while shutting down? A corrupted explorer.exe

>> file or anything else?

>>

>

> explorer.exe get replaced with sp3, so probably not that.

>

> Does the problem persist in safe mode?

 

I ask this, as the problem could be any number of drivers/utilities

that are not part of windows. If it shuts down in safe mode, then

Windows is probably not the culprit

>

> Before doing an in place reinstall, ask yourself

> if it is really worth the trouble. In place reinstall

> can sometimes go badly.