2008 Backup - Device Error?

[Guest Steve Copley]

Hello Technet,

 

When running Windows Server Backup from the Server Manager (2008) -

selecting VSS full or copy backup, it reaches around 3.8gb on C: then fails

with an "I/O device error". We've tried saving to alternate disks and network

locations, as well as running wbadmin, same error message. It appears to be

failing during the System State backup.

 

Server has been restarted, and checked for any more recent updates, but

there is no change. I've found reference to this particular error in Vista

where the solution was to go to System Protection and disable Shadow Copy on

the drives, then re-enable - though I cannot see the System Protection area

in 2008. Shadow Copies are not currently enabled on any drive in the server,

and still no change in the error message.

 

Is there another way to fix this problem?

 

Many thanks,

 

Steve Copley

R-NAS International