Guest yuvi Posted July 6, 2008 Posted July 6, 2008 I Have Windows XP as OS. I was just trying to Turn on my windows update but I got error message " Error number: 0x8DDD0018" and went to help and support that's when came to know about Microsoft Communities. I followed some instructions given there and did run few commands as mentioned after which tried turning automatic windows update (recommended) from system in control panel, then went to services in administrative tools when i clicked start got error message "Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.' Dont know what went wrong. Thanks awaiting for a response.
Guest nass Posted July 6, 2008 Posted July 6, 2008 RE: Windows Update "yuvi" wrote: > I Have Windows XP as OS. > I was just trying to Turn on my windows update > but I got error message " Error number: 0x8DDD0018" and went to help and > support that's when came to know about Microsoft Communities. I followed some > instructions given there and did run few commands as mentioned after which > tried turning automatic windows update (recommended) from system in control > panel, then went to services in administrative tools when i clicked start got > error message "Error 1058: The service cannot be started, either because it > is disabled or because it has no enabled devices associated with it.' Dont > know what went wrong. Thanks awaiting for a response. Hi, Read your Earlier post which you didn't solve your prolbem and I think it may be connected. Your machine is infested with Viral infection! First we need to make sure the machine is malware/virus free by scanning and follow these cleaning steps: An Insight: Win32/Vundo http://www.microsoft.com/security/portal/Entry.aspx?name=Win32%2fVundo Unexplained computer behaviour may be caused by deceptive software http://support.microsoft.com/kb/827315 Go through these Cleaning steps: 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on General Tab (1st Tab on the left) and you will see a Button called [ Clear History ..] click on it to clear your History caches, then click on [Delete Files..] to delete Internet Files created over the time, click on [ Delete Cookies...] to delete your cookies left by visiting websites. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit . How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from here: SuperAntispyware - Free http://www.superantispyware.com/superantispywarefreevspro.html http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm Run a scan from here on-line: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (off-line scanner) from here: http://www.avast.com/eng/avast-virus-cleaner.html After making sure all clean, try to repair the updates issue by doing these steps: You may receive an error message that contains the "0x8DDD0018" code or the "0x80246008" code when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site http://support.microsoft.com/kb/910337 Windows Genuine Advantage Notifications http://www.microsoft.com/downloads/details.aspx?FamilyID=f8b8bc77-cfa1-47bd-b325-7a6d3893add8&displaylang=en Updates are not installed successfully from Windows Update http://support.microsoft.com/kb/943144 regsvr32 wuapi.dll regsvr32 wups.dll regsvr32 wuaueng.dll regsvr32 MSXML3.dll regsvr32 qmgr.dll regsvr32 qmgrprxy.dll regsvr32 wuaueng1.dll regsvr32 wucltui.dll regsvr32 wuweb.dll regsvr32 jscript.dll Copy the above and save it as updates.bat on your desktop, double click it and click "Yes" to execute the command to register the update engine. Reboot your machine and see if you can get the updates and install them. http://wiki.djlizard.net/Dial-a-fix HTH. nass --- http://www.nasstec.co.uk
Guest PA Bear [MS MVP] Posted July 6, 2008 Posted July 6, 2008 Re: Windows Update Judging from similar posts here in the past month or so, the behavior may be due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit. Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a thorough check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://aumha.net/viewforum.php?f=30, http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, or other appropriate forums for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. ========================================== Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ yuvi wrote: > I Have Windows XP as OS. > I was just trying to Turn on my windows update > but I got error message " Error number: 0x8DDD0018" and went to help and > support that's when came to know about Microsoft Communities. I followed > some instructions given there and did run few commands as mentioned after > which tried turning automatic windows update (recommended) from system in > control panel, then went to services in administrative tools when i > clicked > start got error message "Error 1058: The service cannot be started, either > because it is disabled or because it has no enabled devices associated > with > it.' Dont know what went wrong. Thanks awaiting for a response.
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