lost dvd drive

July 7, 2008

I am running windows XP on a Acer Aspire 3630 laptop - one minute the dvd is

working the next is has disappeared - I can not find it in explore but it is

in the device manager - it is a Toshiba MK6034GAX and in the properties

window it says it is working properly. So why can I not use it. If I try to

use any software for the cd player it says cd drive not found. Is this a

driver issue, I have tried re-installing the driver but no change. Acer say

its a problem with the Registry and Mircosoft has a fix for it but I can not

find the fix anywhere. They also say I should do a full system restore but I

did this 4 weeks ago for another problem and lost everything on my C drive -

I don not want to have to reinstall everything again - can anyone help. Mike

July 7, 2008

Re: lost dvd drive

dream5695 wrote:

> I am running Windows XP on an Acer Aspire 3630 laptop. One minute the dvd is

> working, the next it has disappeared. I can not find it in Explorer but it is

> in the device manager. It is a Toshiba MK6034GAX and in the properties

> window it says it is working properly. So why can I not use it? If I try to

> use any software for the cd player it says cd drive not found. Is this a

> driver issue? I have tried re-installing the driver but no change. Acer says

> it's a problem with the Registry and Microsoft has a fix for it but I can not

> find the fix anywhere. They also say I should do a full system restore but I

> did this 4 weeks ago for another problem and lost everything on my C drive -

> I do not want to have to reinstall everything again - can anyone help? Mike

CD repair for XP:

Also try the following. You should back up the registry before making

changes:

Click Start, Run, type Regedit, click OK.

Locate this Registry Key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class

Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}

Value Data: [Delete All Value Data from UpperFilters and LowerFilters]

Note: Do not delete the Key or the Multi-String Values. Delete only the

data values.

Exit Registry and Reboot

--

Joe =o)

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