Guest waytooloud69 Posted July 9, 2008 Posted July 9, 2008 Re: The mrtRate service failed to start error?? John John;21556 Wrote: > KG wrote: > > > On Wed, 04 Apr 2007 09:13:38 -0300, John John <audetweld@nbnet.nb.ca> > wrote: > > > > > >>KG wrote: > >> > >> > >>>On Tue, 03 Apr 2007 10:50:27 -0300, John John > <audetweld@nbnet.nb.ca> wrote: > >>> > >>> > >>> > >>>>It's a known issue with the driver. Go in the Device Manage and > disable > >>>>the mrtRate driver. > >>>>'Messages about device driver preventing standby mode on Com1 or > Com2 ports' (http://web.intuit.com/support/quicken/2004/win/7221.html) > >>>> > >>>>John > >>>> > >>>>KG wrote: > >>>> > >>>> > >>>> > >>>>>I have been receiving the following error in Event Viewer, System > for some time. > >>>>> > >>>>>The mrtRate service failed to start due to the following error: > >>>>>The system cannot find the file specified. > >>>>> > >>>>>Source: Service Control Manager > >>>>>Category: None > >>>>>Error Event ID: 7000 > >>>>> > >>>>>The fix as per MS is to reinstall and then remove Quicken 2000. > Of course I no longer have a copy > >>>>>of Quicken 2000, I can not find mrtRate.vxd in the reg nor any > startup. Any suggestions?? > >>>>> > >>>>>***************** > >>> > >>>Thank you for the response. The problem being that although > mrtRate.vdx is a driver it does not > >>>show in device manager nor anywhere else that I can find. It is not > that big of a problem it looks > >>>like I will just live with it. Thanks again > >> > >>It's a hidden device, did you follow the instrutions to "Show Hidden > > >>Devices"? > >> > >>John > > > > Yup, it's not shown under hidden devices. That's the problem, by > all appearances there is no > > mrtRate.vdx installed but something is calling for it on startup and > I' am unable to find what is > > doing the call for it. > > I suggest then that you contact Intuit/Quicken tech support for > assistance. You can also use Autoruns to see if you can find its > startup entry point: > 'AutoRuns for Windows' > (http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx) > > John Thanks John, Autoruns worked great for me. I found the mrtRate under HKLM\System\CurrentControlSet\Services and nuked it.
Guest John John (MVP) Posted July 9, 2008 Posted July 9, 2008 Re: The mrtRate service failed to start error?? Re: The mrtRate service failed to start error?? waytooloud69 wrote: > Thanks John, Autoruns worked great for me. I found the mrtRate under > HKLM\System\CurrentControlSet\Services and nuked it. You're welcome. John
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